{"id":"https://openalex.org/W4292621765","doi":"https://doi.org/10.1145/3546157.3546175","title":"Engaging Undergraduate Students in an Introductory A.I. Course through a Knowledge-Based Chatbot Workshop","display_name":"Engaging Undergraduate Students in an Introductory A.I. Course through a Knowledge-Based Chatbot Workshop","publication_year":2022,"publication_date":"2022-05-27","ids":{"openalex":"https://openalex.org/W4292621765","doi":"https://doi.org/10.1145/3546157.3546175"},"language":"en","primary_location":{"id":"doi:10.1145/3546157.3546175","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3546157.3546175","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 the 6th International Conference on Information System and Data Mining","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042345650","display_name":"Thomas Menkhoff","orcid":"https://orcid.org/0000-0002-8845-4183"},"institutions":[{"id":"https://openalex.org/I79891267","display_name":"Singapore Management University","ror":"https://ror.org/050qmg959","country_code":"SG","type":"education","lineage":["https://openalex.org/I79891267"]}],"countries":["SG"],"is_corresponding":true,"raw_author_name":"Thomas Menkhoff","raw_affiliation_strings":["Lee Kong Chian School of Business, Singapore Management University (SMU), Singapore"],"affiliations":[{"raw_affiliation_string":"Lee Kong Chian School of Business, Singapore Management University (SMU), Singapore","institution_ids":["https://openalex.org/I79891267"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5060381116","display_name":"Ying Qian Lydia Teo","orcid":null},"institutions":[{"id":"https://openalex.org/I79891267","display_name":"Singapore Management University","ror":"https://ror.org/050qmg959","country_code":"SG","type":"education","lineage":["https://openalex.org/I79891267"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Ying Qian Lydia Teo","raw_affiliation_strings":["Lee Kong Chian School of Business, Singapore Management University (SMU), Singapore"],"affiliations":[{"raw_affiliation_string":"Lee Kong Chian School of Business, Singapore Management University (SMU), Singapore","institution_ids":["https://openalex.org/I79891267"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5042345650"],"corresponding_institution_ids":["https://openalex.org/I79891267"],"apc_list":null,"apc_paid":null,"fwci":0.8421,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.7980489,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"119","last_page":"125"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9090139865875244},{"id":"https://openalex.org/keywords/course","display_name":"Course (navigation)","score":0.7820805311203003},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6659203767776489},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.47670218348503113},{"id":"https://openalex.org/keywords/online-course","display_name":"Online course","score":0.47237351536750793},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.4020977020263672},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.31229665875434875},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.208748459815979},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16788575053215027}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9090139865875244},{"id":"https://openalex.org/C2777552389","wikidata":"https://www.wikidata.org/wiki/Q1962728","display_name":"Course (navigation)","level":2,"score":0.7820805311203003},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6659203767776489},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.47670218348503113},{"id":"https://openalex.org/C2986081426","wikidata":"https://www.wikidata.org/wiki/Q1068473","display_name":"Online course","level":2,"score":0.47237351536750793},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.4020977020263672},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.31229665875434875},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.208748459815979},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16788575053215027},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3546157.3546175","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3546157.3546175","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2022 the 6th International Conference on Information System and Data Mining","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.6800000071525574,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W1596675039","https://openalex.org/W1967506110","https://openalex.org/W1972950717","https://openalex.org/W2106760415","https://openalex.org/W2113691337","https://openalex.org/W2529512645","https://openalex.org/W2674924432","https://openalex.org/W2770717476","https://openalex.org/W2791087214","https://openalex.org/W2795277066","https://openalex.org/W2795324067","https://openalex.org/W2893032043","https://openalex.org/W2912486129","https://openalex.org/W2995787058","https://openalex.org/W3016249157","https://openalex.org/W3024178124","https://openalex.org/W3028173088","https://openalex.org/W3028852563","https://openalex.org/W3035694693","https://openalex.org/W3048987141","https://openalex.org/W4237610730","https://openalex.org/W4242883546"],"related_works":["https://openalex.org/W4394530630","https://openalex.org/W2588045479","https://openalex.org/W4394699476","https://openalex.org/W4391466912","https://openalex.org/W1997403471","https://openalex.org/W2365849016","https://openalex.org/W4393313150","https://openalex.org/W2562948430","https://openalex.org/W4394438265","https://openalex.org/W4402888681"],"abstract_inverted_index":{"In":[0],"this":[1],"paper":[2,228],"we":[3,118],"share":[4],"interim":[5],"results":[6],"of":[7,14,32,41,143,160,180,207],"an":[8,19,46,55],"ongoing":[9,110],"mixed":[10],"method":[11],"evaluative":[12],"study":[13],"43":[15],"students":[16,53,81],"enrolled":[17],"in":[18,226,236,247,269],"elective":[20],"course":[21,43],"\u201cDoing":[22],"Business":[23,33],"with":[24,54,82,116,188],"A.I.\u201d":[25],"at":[26,139],"the":[27,42,67,73,106,141,151,176,181,199,227,263],"Lee":[28],"Kong":[29],"Chian":[30],"School":[31],"(LKCSB),":[34],"Singapore":[35],"Management":[36],"University.":[37],"A":[38],"key":[39],"component":[40],"design":[44,92,177,223],"is":[45,184],"experiential":[47,74],"chatbot":[48,64,147,182,221,239],"workshop":[49,71,148,183,222],"that":[50,98,185,213,254],"provides":[51,229],"non-STEM":[52],"opportunity":[56],"to":[57,61,79,101,121,133,258,271],"acquire":[58],"basic":[59],"skills":[60,86,169],"build":[62],"a":[63,123,144,248],"prototype":[65],"using":[66],"\u2018Dialogflow\u2019":[68],"program.":[69],"The":[70,219],"and":[72,85,90,95,113,130,156,178,197,205,245],"learning":[75,128,136,246],"activity":[76],"were":[77],"designed":[78,149],"impart":[80],"relevant":[83],"knowledge":[84,193,203],"such":[87,164],"as":[88,158,165,224],"conversation":[89],"user-centric":[91],"know":[93,96],"how":[94],"why":[97],"are":[99,119,216],"transferrable":[100],"other":[102,259],"situational":[103],"contexts":[104],"beyond":[105,262],"course.":[107],"Based":[108],"on":[109,153],"class":[111],"surveys":[112],"qualitative":[114],"interviews":[115],"students,":[117],"trying":[120],"corroborate":[122],"conceptual":[124],"model":[125],"developed":[126],"from":[127],"theories":[129],"models":[131],"related":[132],"technology":[134],"mediated":[135],"(TML)":[137],"aimed":[138],"measuring":[140],"effects":[142],"hands-on":[145],"knowledge-based":[146,220],"by":[150],"authors":[152],"students\u2019":[154],"engagement":[155],"motivation":[157],"drivers":[159],"acquiring":[161],"AI-related":[162],"competencies":[163],"natural":[166],"language":[167],"processing":[168],"(NLP).":[170],"One":[171],"important":[172,200],"didactical":[173],"aspect":[174],"during":[175],"roll-out":[179],"novice":[186],"learners":[187,273],"no":[189],"or":[190],"very":[191],"little":[192],"about":[194],"A.I.":[195],"recognize":[196],"create":[198],"linkage":[201],"between":[202],"inputs":[204],"outputs":[206],"NLP-powered":[208],"conversational":[209],"agents":[210],"(chatbots)":[211],"so":[212],"user":[214],"queries":[215],"effectively":[217],"addressed.":[218],"described":[225],"useful":[230],"practical":[231],"information":[232],"for":[233,241],"instructors":[234],"interested":[235],"designing":[237],"educational":[238],"prototypes":[240],"effective":[242],"digital":[243],"teaching":[244],"business":[249],"school":[250],"(higher":[251],"education)":[252],"context":[253],"can":[255],"be":[256],"transferred":[257],"organizational":[260],"units":[261],"university":[264],"(e.g.":[265],"quality":[266],"customer":[267],"service)":[268],"order":[270],"make":[272],"future-ready.":[274]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
