{"id":"https://openalex.org/W4366548495","doi":"https://doi.org/10.1145/3544548.3581391","title":"Get Distracted or Missed the Stop? Investigating Public Transit Passengers\u2019 Travel-Based Multitasking Behaviors, Motives, and Challenges","display_name":"Get Distracted or Missed the Stop? Investigating Public Transit Passengers\u2019 Travel-Based Multitasking Behaviors, Motives, and Challenges","publication_year":2023,"publication_date":"2023-04-19","ids":{"openalex":"https://openalex.org/W4366548495","doi":"https://doi.org/10.1145/3544548.3581391"},"language":"en","primary_location":{"id":"doi:10.1145/3544548.3581391","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3544548.3581391","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5077845369","display_name":"Hsinju Lee","orcid":"https://orcid.org/0000-0002-6386-8291"},"institutions":[{"id":"https://openalex.org/I25846049","display_name":"National Tsing Hua University","ror":"https://ror.org/00zdnkx70","country_code":"TW","type":"education","lineage":["https://openalex.org/I25846049"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Hsinju Lee","raw_affiliation_strings":["Institute of Service Science, National Tsing Hua University, Taiwan"],"raw_orcid":"https://orcid.org/0000-0002-6386-8291","affiliations":[{"raw_affiliation_string":"Institute of Service Science, National Tsing Hua University, Taiwan","institution_ids":["https://openalex.org/I25846049"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080217119","display_name":"Fang-Hsin Hsu","orcid":"https://orcid.org/0000-0002-5314-4361"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Fang-Hsin Hsu","raw_affiliation_strings":["National Yang Ming Chiao Tung University, Taiwan"],"raw_orcid":"https://orcid.org/0000-0002-5314-4361","affiliations":[{"raw_affiliation_string":"National Yang Ming Chiao Tung University, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016860589","display_name":"Wei-Ko Li","orcid":"https://orcid.org/0000-0003-4291-7688"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Wei-Ko Li","raw_affiliation_strings":["Department of Computer Science, National Yang Ming Chiao Tung University, Taiwan"],"raw_orcid":"https://orcid.org/0000-0003-4291-7688","affiliations":[{"raw_affiliation_string":"Department of Computer Science, National Yang Ming Chiao Tung University, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071186228","display_name":"Jie Tsai","orcid":"https://orcid.org/0000-0002-0218-5876"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Jie Tsai","raw_affiliation_strings":["National Yang Ming Chiao Tung University, Taiwan"],"raw_orcid":"https://orcid.org/0000-0002-0218-5876","affiliations":[{"raw_affiliation_string":"National Yang Ming Chiao Tung University, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022093368","display_name":"Ying-Yu Chen","orcid":"https://orcid.org/0000-0002-8461-555X"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Ying-Yu Chen","raw_affiliation_strings":["Department of Communication and Technology, National Yang Ming Chiao Tung University, Taiwan"],"raw_orcid":"https://orcid.org/0000-0002-8461-555X","affiliations":[{"raw_affiliation_string":"Department of Communication and Technology, National Yang Ming Chiao Tung University, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103095421","display_name":"Yung-Ju Chang","orcid":"https://orcid.org/0000-0001-6956-3459"},"institutions":[{"id":"https://openalex.org/I148366613","display_name":"National Yang Ming Chiao Tung University","ror":"https://ror.org/00se2k293","country_code":"TW","type":"education","lineage":["https://openalex.org/I148366613"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yung-Ju Chang","raw_affiliation_strings":["Department of Computer Science, National Yang Ming Chiao Tung University, Taiwan"],"raw_orcid":"https://orcid.org/0000-0001-6956-3459","affiliations":[{"raw_affiliation_string":"Department of Computer Science, National Yang Ming Chiao Tung University, Taiwan","institution_ids":["https://openalex.org/I148366613"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5077845369"],"corresponding_institution_ids":["https://openalex.org/I25846049"],"apc_list":null,"apc_paid":null,"fwci":4.3141,"has_fulltext":false,"cited_by_count":8,"citation_normalized_percentile":{"value":0.94720355,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"14"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9922999739646912,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/human-multitasking","display_name":"Human multitasking","score":0.975247859954834},{"id":"https://openalex.org/keywords/public-transport","display_name":"Public transport","score":0.7073109149932861},{"id":"https://openalex.org/keywords/interview","display_name":"Interview","score":0.5646142959594727},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.5306274890899658},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.46322038769721985},{"id":"https://openalex.org/keywords/distraction","display_name":"Distraction","score":0.42867082357406616},{"id":"https://openalex.org/keywords/travel-behavior","display_name":"Travel behavior","score":0.4220937490463257},{"id":"https://openalex.org/keywords/transport-engineering","display_name":"Transport engineering","score":0.35480237007141113},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.33039313554763794},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3293997347354889},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.29856687784194946},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.17967572808265686},{"id":"https://openalex.org/keywords/cognitive-psychology","display_name":"Cognitive psychology","score":0.12738588452339172}],"concepts":[{"id":"https://openalex.org/C107418235","wikidata":"https://www.wikidata.org/wiki/Q1520565","display_name":"Human multitasking","level":2,"score":0.975247859954834},{"id":"https://openalex.org/C539828613","wikidata":"https://www.wikidata.org/wiki/Q178512","display_name":"Public transport","level":2,"score":0.7073109149932861},{"id":"https://openalex.org/C24845683","wikidata":"https://www.wikidata.org/wiki/Q178651","display_name":"Interview","level":2,"score":0.5646142959594727},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.5306274890899658},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.46322038769721985},{"id":"https://openalex.org/C2776378700","wikidata":"https://www.wikidata.org/wiki/Q3030775","display_name":"Distraction","level":2,"score":0.42867082357406616},{"id":"https://openalex.org/C144072006","wikidata":"https://www.wikidata.org/wiki/Q4462116","display_name":"Travel behavior","level":2,"score":0.4220937490463257},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.35480237007141113},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.33039313554763794},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3293997347354889},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29856687784194946},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17967572808265686},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.12738588452339172},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3544548.3581391","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3544548.3581391","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G338120947","display_name":null,"funder_award_id":"110-2222-E-A49 -008 -MY3","funder_id":"https://openalex.org/F4320331164","funder_display_name":"National Science and Technology Council"}],"funders":[{"id":"https://openalex.org/F4320331164","display_name":"National Science and Technology Council","ror":"https://ror.org/00wnb9798"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":46,"referenced_works":["https://openalex.org/W622671912","https://openalex.org/W1500101579","https://openalex.org/W1901490395","https://openalex.org/W1921146744","https://openalex.org/W1971951448","https://openalex.org/W1973889008","https://openalex.org/W1977534427","https://openalex.org/W1981814172","https://openalex.org/W1986958410","https://openalex.org/W1993862395","https://openalex.org/W2003053284","https://openalex.org/W2003201640","https://openalex.org/W2010184266","https://openalex.org/W2030192188","https://openalex.org/W2036625316","https://openalex.org/W2043440167","https://openalex.org/W2045305402","https://openalex.org/W2060118520","https://openalex.org/W2064396475","https://openalex.org/W2072635758","https://openalex.org/W2076160642","https://openalex.org/W2105154803","https://openalex.org/W2108951007","https://openalex.org/W2111721792","https://openalex.org/W2125197543","https://openalex.org/W2153349431","https://openalex.org/W2163046824","https://openalex.org/W2170100231","https://openalex.org/W2276275925","https://openalex.org/W2282311902","https://openalex.org/W2395408443","https://openalex.org/W2412020187","https://openalex.org/W2478911292","https://openalex.org/W2586606857","https://openalex.org/W2770631485","https://openalex.org/W2801479834","https://openalex.org/W2972354395","https://openalex.org/W2984209274","https://openalex.org/W2990879645","https://openalex.org/W3017416358","https://openalex.org/W3123767778","https://openalex.org/W3201714237","https://openalex.org/W3203189103","https://openalex.org/W4249609777","https://openalex.org/W4292492728","https://openalex.org/W4307886653"],"related_works":["https://openalex.org/W4388263628","https://openalex.org/W4242930893","https://openalex.org/W1477115342","https://openalex.org/W4200561839","https://openalex.org/W4400300976","https://openalex.org/W2750311498","https://openalex.org/W2126734908","https://openalex.org/W4296126624","https://openalex.org/W2002812866","https://openalex.org/W2370521654"],"abstract_inverted_index":{"Mobile":[0],"users":[1],"commonly":[2],"multitask":[3],"during":[4,109],"travel,":[5],"but":[6],"doing":[7],"so":[8],"on":[9,62,128],"public":[10,63],"transit":[11,125],"can":[12],"be":[13],"challenging":[14],"due":[15],"to":[16,41,54,66,97],"the":[17,21,121],"dynamic":[18,122],"nature":[19,123],"of":[20,28,79,124],"environment":[22],"as":[23,25],"well":[24],"long-standing":[26],"lack":[27],"infrastructural":[29],"support.":[30],"Nevertheless,":[31],"HCI":[32],"scholars":[33],"and":[34,59,65,76,100,119,136],"practitioners":[35],"have":[36],"devoted":[37],"relatively":[38],"little":[39],"attention":[40],"developing":[42],"technology":[43],"for":[44,133],"enhancing":[45],"travel":[46,56,110],"multitasking.":[47],"To":[48],"facilitate":[49],"such":[50],"development,":[51],"we":[52],"sought":[53],"understand":[55],"multitaskers\u2019":[57],"practices":[58],"challenges":[60,106],"while":[61],"transit,":[64],"that":[67,73,90],"end,":[68],"conducted":[69],"a":[70],"multi-methods":[71],"study":[72],"involved":[74],"shadowing":[75],"interviewing":[77],"30":[78],"them.":[80],"We":[81],"identified":[82],"four":[83],"travel-multitasking":[84],"patterns,":[85],"characterized":[86],"by":[87],"distinct":[88],"motives":[89],"affected":[91],"these":[92,129],"travelers\u2019":[93],"multitasking":[94,111],"practices,":[95],"receptivity":[96],"environmental":[98],"stimuli,":[99],"task":[101],"persistence.":[102],"The":[103],"two":[104],"main":[105],"they":[107],"encountered":[108],"resulted":[112],"from":[113,116,120],"mutual":[114],"interference":[115],"their":[117],"tasks":[118],"environments.":[126],"Based":[127],"findings,":[130],"design":[131],"recommendations":[132],"public-transit":[134],"agencies":[135],"mobile":[137],"services":[138],"are":[139],"also":[140],"provided.":[141]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
