{"id":"https://openalex.org/W4321854307","doi":"https://doi.org/10.1145/3544548.3581273","title":"Understanding Collaborative Practices and Tools of Professional UX Practitioners in Software Organizations","display_name":"Understanding Collaborative Practices and Tools of Professional UX Practitioners in Software Organizations","publication_year":2023,"publication_date":"2023-04-19","ids":{"openalex":"https://openalex.org/W4321854307","doi":"https://doi.org/10.1145/3544548.3581273"},"language":"en","primary_location":{"id":"doi:10.1145/3544548.3581273","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3544548.3581273","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3544548.3581273","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["arxiv","crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3544548.3581273","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038096960","display_name":"K. J. Kevin Feng","orcid":"https://orcid.org/0000-0002-2453-6315"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"K. J. Kevin Feng","raw_affiliation_strings":["Human Centered Design & Engineering, University of Washington, United States"],"raw_orcid":"https://orcid.org/0000-0002-2453-6315","affiliations":[{"raw_affiliation_string":"Human Centered Design & Engineering, University of Washington, United States","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003294617","display_name":"Tony W Li","orcid":"https://orcid.org/0000-0001-7552-6689"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tony W Li","raw_affiliation_strings":["Human Centered Design & Engineering, University of Washington, United States"],"raw_orcid":"https://orcid.org/0000-0001-7552-6689","affiliations":[{"raw_affiliation_string":"Human Centered Design & Engineering, University of Washington, United States","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5037569091","display_name":"Amy X. Zhang","orcid":"https://orcid.org/0000-0001-9462-9835"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Amy X. Zhang","raw_affiliation_strings":["CSE, University of Washington, United States"],"raw_orcid":"https://orcid.org/0000-0001-9462-9835","affiliations":[{"raw_affiliation_string":"CSE, University of Washington, United States","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I201448701"],"apc_list":null,"apc_paid":null,"fwci":12.6424,"has_fulltext":true,"cited_by_count":39,"citation_normalized_percentile":{"value":0.99099385,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"20"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10639","display_name":"Advanced Software Engineering Methodologies","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5769510269165039},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5223161578178406},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.487167090177536},{"id":"https://openalex.org/keywords/collaborative-software","display_name":"Collaborative software","score":0.4506419897079468},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4157390296459198},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3747044503688812},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.21848416328430176},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.07160761952400208}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5769510269165039},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5223161578178406},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.487167090177536},{"id":"https://openalex.org/C554579003","wikidata":"https://www.wikidata.org/wiki/Q474157","display_name":"Collaborative software","level":2,"score":0.4506419897079468},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4157390296459198},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3747044503688812},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.21848416328430176},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.07160761952400208}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3544548.3581273","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3544548.3581273","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3544548.3581273","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:2302.11845","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2302.11845","pdf_url":"https://arxiv.org/pdf/2302.11845","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"doi:10.1145/3544548.3581273","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3544548.3581273","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3544548.3581273","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4321854307.pdf","grobid_xml":"https://content.openalex.org/works/W4321854307.grobid-xml"},"referenced_works_count":81,"referenced_works":["https://openalex.org/W1921889050","https://openalex.org/W1988244506","https://openalex.org/W2001944239","https://openalex.org/W2005219594","https://openalex.org/W2007073379","https://openalex.org/W2009489720","https://openalex.org/W2016294327","https://openalex.org/W2016891326","https://openalex.org/W2018058903","https://openalex.org/W2022978163","https://openalex.org/W2033692150","https://openalex.org/W2036306369","https://openalex.org/W2053963897","https://openalex.org/W2055484605","https://openalex.org/W2064032019","https://openalex.org/W2064388887","https://openalex.org/W2102230507","https://openalex.org/W2102440537","https://openalex.org/W2105664326","https://openalex.org/W2108729783","https://openalex.org/W2109149264","https://openalex.org/W2123802152","https://openalex.org/W2126742129","https://openalex.org/W2130655105","https://openalex.org/W2143602702","https://openalex.org/W2160281482","https://openalex.org/W2164839301","https://openalex.org/W2171273353","https://openalex.org/W2205217619","https://openalex.org/W2292698417","https://openalex.org/W2403043020","https://openalex.org/W2404427926","https://openalex.org/W2422955354","https://openalex.org/W2524108366","https://openalex.org/W2588376876","https://openalex.org/W2588458574","https://openalex.org/W2593974036","https://openalex.org/W2611714150","https://openalex.org/W2771177173","https://openalex.org/W2773941630","https://openalex.org/W2784179836","https://openalex.org/W2789636240","https://openalex.org/W2795678814","https://openalex.org/W2808450727","https://openalex.org/W2922234936","https://openalex.org/W2944679406","https://openalex.org/W2946883218","https://openalex.org/W2960796285","https://openalex.org/W2969883357","https://openalex.org/W2971292544","https://openalex.org/W2972529175","https://openalex.org/W2983901715","https://openalex.org/W3011994957","https://openalex.org/W3013360214","https://openalex.org/W3029504795","https://openalex.org/W3029838198","https://openalex.org/W3032875465","https://openalex.org/W3043359018","https://openalex.org/W3045719304","https://openalex.org/W3102220423","https://openalex.org/W3104217200","https://openalex.org/W3109773676","https://openalex.org/W3126648534","https://openalex.org/W3135367836","https://openalex.org/W3136707911","https://openalex.org/W3155340931","https://openalex.org/W3155832955","https://openalex.org/W3156898904","https://openalex.org/W3161520606","https://openalex.org/W3165482393","https://openalex.org/W3166396011","https://openalex.org/W3176912817","https://openalex.org/W3206079177","https://openalex.org/W3208402407","https://openalex.org/W4200347267","https://openalex.org/W4220747294","https://openalex.org/W4225012671","https://openalex.org/W4225105092","https://openalex.org/W4225746592","https://openalex.org/W4288359825","https://openalex.org/W4392011124"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2555523046","https://openalex.org/W82744102","https://openalex.org/W4247018887","https://openalex.org/W4254957076","https://openalex.org/W583243736","https://openalex.org/W54955629","https://openalex.org/W2146088048","https://openalex.org/W2142040465","https://openalex.org/W2040087248"],"abstract_inverted_index":{"User":[0],"experience":[1],"(UX)":[2],"has":[3,37],"undergone":[4],"a":[5,21,25,56],"revolution":[6],"in":[7,35,40,68,90],"collaborative":[8,75,91,119,146],"practices,":[9],"due":[10],"to":[11,71,106],"tools":[12,78,120],"that":[13,86],"enable":[14],"quick":[15],"feedback":[16],"and":[17,44,77,140],"continuous":[18],"collaboration":[19,36,137],"with":[20,61],"varied":[22],"team":[23],"across":[24],"design\u2019s":[26],"lifecycle.":[27],"However,":[28],"it":[29],"is":[30],"unclear":[31],"how":[32,132],"this":[33,52],"shift":[34],"been":[38],"received":[39],"professional":[41],"UX":[42,62,97,133,147],"practice,":[43],"whether":[45],"new":[46,112],"pain":[47],"points":[48],"have":[49],"arisen.":[50],"To":[51],"end,":[53],"we":[54,110,130],"conducted":[55],"survey":[57],"(N":[58],"=":[59],"114)":[60],"practitioners":[63],"at":[64],"software":[65],"organizations":[66],"based":[67],"the":[69,81],"U.S.":[70],"better":[72],"understand":[73],"their":[74],"practices":[76,134],"used":[79],"throughout":[80],"design":[82,123,143],"process.":[83],"We":[84],"found":[85],"while":[87],"an":[88],"increase":[89],"activity":[92],"enhanced":[93],"many":[94],"aspects":[95],"of":[96],"work,":[98],"some":[99],"long-standing":[100],"challenges\u2014such":[101],"as":[102,122],"handing":[103],"off":[104],"designs":[105],"developers\u2014still":[107],"persist.":[108],"Moreover,":[109],"observed":[111],"challenges":[113],"emerging":[114],"from":[115],"activities":[116],"enabled":[117],"by":[118],"such":[121],"system":[124],"management.":[125],"Based":[126],"on":[127],"our":[128],"findings,":[129],"discuss":[131],"can":[135],"improve":[136],"moving":[138],"forward":[139],"provide":[141],"concrete":[142],"implications":[144],"for":[145],"tools.":[148]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":15},{"year":2023,"cited_by_count":2}],"updated_date":"2026-07-30T17:31:21.811387","created_date":"2025-10-10T00:00:00"}