{"id":"https://openalex.org/W4366550366","doi":"https://doi.org/10.1145/3544548.3581145","title":"Defining Patterns for a Conversational Web","display_name":"Defining Patterns for a Conversational Web","publication_year":2023,"publication_date":"2023-04-19","ids":{"openalex":"https://openalex.org/W4366550366","doi":"https://doi.org/10.1145/3544548.3581145"},"language":"en","primary_location":{"id":"doi:10.1145/3544548.3581145","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3544548.3581145","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://re.public.polimi.it/bitstream/11311/1250886/2/11311-1250886_Pucci.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032598174","display_name":"Emanuele Pucci","orcid":"https://orcid.org/0000-0003-2808-5619"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Emanuele Pucci","raw_affiliation_strings":["Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy"],"affiliations":[{"raw_affiliation_string":"Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064233354","display_name":"Isabella Possaghi","orcid":"https://orcid.org/0000-0002-3782-480X"},"institutions":[{"id":"https://openalex.org/I204778367","display_name":"Norwegian University of Science and Technology","ror":"https://ror.org/05xg72x27","country_code":"NO","type":"education","lineage":["https://openalex.org/I204778367"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Isabella Possaghi","raw_affiliation_strings":["Computer Science, NTNU: Norwegian University of Science and Technology, Norway"],"affiliations":[{"raw_affiliation_string":"Computer Science, NTNU: Norwegian University of Science and Technology, Norway","institution_ids":["https://openalex.org/I204778367"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040530124","display_name":"Claudia Maria Cutrupi","orcid":null},"institutions":[{"id":"https://openalex.org/I204778367","display_name":"Norwegian University of Science and Technology","ror":"https://ror.org/05xg72x27","country_code":"NO","type":"education","lineage":["https://openalex.org/I204778367"]}],"countries":["NO"],"is_corresponding":false,"raw_author_name":"Claudia Maria Cutrupi","raw_affiliation_strings":["Computer Science, NTNU: Norwegian University of Science and Technology, Norway"],"affiliations":[{"raw_affiliation_string":"Computer Science, NTNU: Norwegian University of Science and Technology, Norway","institution_ids":["https://openalex.org/I204778367"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026694449","display_name":"Marcos B\u00e1ez","orcid":"https://orcid.org/0000-0003-1666-2474"},"institutions":[{"id":"https://openalex.org/I203082224","display_name":"Hochschule Bielefeld","ror":"https://ror.org/00edvg943","country_code":"DE","type":"education","lineage":["https://openalex.org/I203082224"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Marcos Baez","raw_affiliation_strings":["Fachhochschule Bielefeld, Germany"],"affiliations":[{"raw_affiliation_string":"Fachhochschule Bielefeld, Germany","institution_ids":["https://openalex.org/I203082224"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063621424","display_name":"Cinzia Cappiello","orcid":"https://orcid.org/0000-0001-6062-5174"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Cinzia Cappiello","raw_affiliation_strings":["Dipartimento di elettronica, informazione, e bioingegneria, Politecnico di Milano, Italy"],"affiliations":[{"raw_affiliation_string":"Dipartimento di elettronica, informazione, e bioingegneria, Politecnico di Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5039770857","display_name":"Maristella Matera","orcid":"https://orcid.org/0000-0003-0552-8624"},"institutions":[{"id":"https://openalex.org/I93860229","display_name":"Politecnico di Milano","ror":"https://ror.org/01nffqt88","country_code":"IT","type":"education","lineage":["https://openalex.org/I93860229"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Maristella Matera","raw_affiliation_strings":["Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy"],"affiliations":[{"raw_affiliation_string":"Dipartimento di Elettronica, Informazione e Bioingegneria, Politecnico di Milano, Italy","institution_ids":["https://openalex.org/I93860229"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5032598174"],"corresponding_institution_ids":["https://openalex.org/I93860229"],"apc_list":null,"apc_paid":null,"fwci":3.4793,"has_fulltext":true,"cited_by_count":20,"citation_normalized_percentile":{"value":0.93910592,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"17"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10914","display_name":"Tactile and Sensory Interactions","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7486842274665833},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.6075055599212646},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5913704633712769},{"id":"https://openalex.org/keywords/situational-ethics","display_name":"Situational ethics","score":0.5751068592071533},{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.4857621490955353},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.48545366525650024},{"id":"https://openalex.org/keywords/web-standards","display_name":"Web standards","score":0.4618067145347595},{"id":"https://openalex.org/keywords/natural","display_name":"Natural (archaeology)","score":0.46163487434387207},{"id":"https://openalex.org/keywords/assistive-technology","display_name":"Assistive technology","score":0.45334410667419434},{"id":"https://openalex.org/keywords/web-accessibility-initiative","display_name":"Web Accessibility Initiative","score":0.4301599860191345},{"id":"https://openalex.org/keywords/web-design","display_name":"Web design","score":0.42460721731185913},{"id":"https://openalex.org/keywords/web-2.0","display_name":"Web 2.0","score":0.4127543568611145},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.39958900213241577},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.3262230157852173},{"id":"https://openalex.org/keywords/web-development","display_name":"Web development","score":0.30984723567962646},{"id":"https://openalex.org/keywords/web-intelligence","display_name":"Web intelligence","score":0.2440963089466095},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.09510341286659241},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.08161863684654236}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7486842274665833},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6075055599212646},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5913704633712769},{"id":"https://openalex.org/C9114305","wikidata":"https://www.wikidata.org/wiki/Q1428317","display_name":"Situational ethics","level":2,"score":0.5751068592071533},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.4857621490955353},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48545366525650024},{"id":"https://openalex.org/C182321512","wikidata":"https://www.wikidata.org/wiki/Q1153289","display_name":"Web standards","level":3,"score":0.4618067145347595},{"id":"https://openalex.org/C2776608160","wikidata":"https://www.wikidata.org/wiki/Q4785462","display_name":"Natural (archaeology)","level":2,"score":0.46163487434387207},{"id":"https://openalex.org/C3017715821","wikidata":"https://www.wikidata.org/wiki/Q688498","display_name":"Assistive technology","level":2,"score":0.45334410667419434},{"id":"https://openalex.org/C197973564","wikidata":"https://www.wikidata.org/wiki/Q636020","display_name":"Web Accessibility Initiative","level":5,"score":0.4301599860191345},{"id":"https://openalex.org/C521306242","wikidata":"https://www.wikidata.org/wiki/Q190637","display_name":"Web design","level":3,"score":0.42460721731185913},{"id":"https://openalex.org/C136699151","wikidata":"https://www.wikidata.org/wiki/Q131164","display_name":"Web 2.0","level":3,"score":0.4127543568611145},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.39958900213241577},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.3262230157852173},{"id":"https://openalex.org/C79373723","wikidata":"https://www.wikidata.org/wiki/Q386275","display_name":"Web development","level":3,"score":0.30984723567962646},{"id":"https://openalex.org/C544335954","wikidata":"https://www.wikidata.org/wiki/Q2553348","display_name":"Web intelligence","level":4,"score":0.2440963089466095},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.09510341286659241},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.08161863684654236},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3544548.3581145","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3544548.3581145","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:re.public.polimi.it:11311/1250886","is_oa":true,"landing_page_url":"https://hdl.handle.net/11311/1250886","pdf_url":"https://re.public.polimi.it/bitstream/11311/1250886/2/11311-1250886_Pucci.pdf","source":{"id":"https://openalex.org/S4306400312","display_name":"Virtual Community of Pathological Anatomy (University of Castilla La Mancha)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79189158","host_organization_name":"University of Castilla-La Mancha","host_organization_lineage":["https://openalex.org/I79189158"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"pmh:oai:re.public.polimi.it:11311/1250886","is_oa":true,"landing_page_url":"https://hdl.handle.net/11311/1250886","pdf_url":"https://re.public.polimi.it/bitstream/11311/1250886/2/11311-1250886_Pucci.pdf","source":{"id":"https://openalex.org/S4306400312","display_name":"Virtual Community of Pathological Anatomy (University of Castilla La Mancha)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79189158","host_organization_name":"University of Castilla-La Mancha","host_organization_lineage":["https://openalex.org/I79189158"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"},"sustainable_development_goals":[{"score":0.7900000214576721,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4366550366.pdf","grobid_xml":"https://content.openalex.org/works/W4366550366.grobid-xml"},"referenced_works_count":46,"referenced_works":["https://openalex.org/W1967647050","https://openalex.org/W1971887541","https://openalex.org/W1978679608","https://openalex.org/W2004149450","https://openalex.org/W2017835788","https://openalex.org/W2047268399","https://openalex.org/W2087947903","https://openalex.org/W2111206978","https://openalex.org/W2122230998","https://openalex.org/W2133443878","https://openalex.org/W2152761380","https://openalex.org/W2274492630","https://openalex.org/W2611848263","https://openalex.org/W2760897957","https://openalex.org/W2785494106","https://openalex.org/W2796010926","https://openalex.org/W2886633841","https://openalex.org/W2896069216","https://openalex.org/W2911344747","https://openalex.org/W2911864116","https://openalex.org/W2916904544","https://openalex.org/W2941521651","https://openalex.org/W2945524287","https://openalex.org/W2954241299","https://openalex.org/W2954579733","https://openalex.org/W2967206385","https://openalex.org/W2981912314","https://openalex.org/W3003365136","https://openalex.org/W3003643792","https://openalex.org/W3010476535","https://openalex.org/W3019547849","https://openalex.org/W3019586752","https://openalex.org/W3028835272","https://openalex.org/W3083009112","https://openalex.org/W3092778060","https://openalex.org/W3096860036","https://openalex.org/W3105873105","https://openalex.org/W3125770638","https://openalex.org/W3155584966","https://openalex.org/W3160029355","https://openalex.org/W3173957747","https://openalex.org/W3177377506","https://openalex.org/W3192923997","https://openalex.org/W3205211246","https://openalex.org/W3207932984","https://openalex.org/W4240802250"],"related_works":["https://openalex.org/W2071503253","https://openalex.org/W2362566723","https://openalex.org/W2197757723","https://openalex.org/W2977530075","https://openalex.org/W32338068","https://openalex.org/W102193055","https://openalex.org/W1498027272","https://openalex.org/W1598466475","https://openalex.org/W2501369515","https://openalex.org/W68102627"],"abstract_inverted_index":{"Conversational":[0,135],"agents":[1,52],"are":[2],"emerging":[3],"as":[4,137],"channels":[5],"for":[6,53,59,74,100,123],"a":[7,19,65,81,138],"natural":[8],"and":[9,25,29,46,88,104,107],"accessible":[10,58],"interaction":[11],"with":[12],"digital":[13],"services.":[14],"Their":[15],"benefits":[16],"span":[17],"across":[18],"wide":[20],"range":[21],"of":[22,37,49,67],"usage":[23],"scenarios":[24],"address":[26],"visual":[27],"impairments":[28,32],"any":[30],"situational":[31],"that":[33,84,132],"may":[34],"take":[35],"advantage":[36],"voice-based":[38],"interactions.":[39],"A":[40],"few":[41],"works":[42],"highlighted":[43],"the":[44,47,55,76,102,116,119],"potential":[45],"feasibility":[48],"adopting":[50,110],"conversational":[51,72,111,124],"making":[54],"Web":[56,125,142],"truly":[57],"everyone.":[60],"Yet,":[61],"there":[62],"is":[63],"still":[64],"lack":[66],"concrete":[68],"guidance":[69],"in":[70],"designing":[71],"experiences":[73],"browsing":[75],"Web.":[77],"This":[78],"paper":[79,120],"illustrates":[80],"human-centered":[82],"process":[83],"involved":[85],"26":[86],"blind":[87],"visually":[89],"impaired":[90],"people":[91],"to":[92,115,140],"investigate":[93],"their":[94,105],"difficulties":[95],"when":[96],"using":[97],"assistive":[98],"technology":[99,139],"accessing":[101],"Web,":[103],"attitudes":[106],"preferences":[108],"on":[109],"agents.":[112],"In":[113],"response":[114],"identified":[117],"challenges,":[118],"introduces":[121],"patterns":[122],"browsing.":[126],"It":[127],"also":[128],"discusses":[129],"design":[130],"implications":[131],"can":[133],"promote":[134],"AI":[136],"enhance":[141],"accessibility.":[143]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":12},{"year":2024,"cited_by_count":7}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2023-04-22T00:00:00"}
