{"id":"https://openalex.org/W4297828433","doi":"https://doi.org/10.1145/3543758.3543774","title":"The Influence of Unequal Chatbot Treatment on Users in Group Chat","display_name":"The Influence of Unequal Chatbot Treatment on Users in Group Chat","publication_year":2022,"publication_date":"2022-09-04","ids":{"openalex":"https://openalex.org/W4297828433","doi":"https://doi.org/10.1145/3543758.3543774"},"language":"en","primary_location":{"id":"doi:10.1145/3543758.3543774","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3543758.3543774","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Mensch und Computer 2022","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013323388","display_name":"Marie Goetz","orcid":"https://orcid.org/0000-0003-2100-1734"},"institutions":[{"id":"https://openalex.org/I43980791","display_name":"Clausthal University of Technology","ror":"https://ror.org/04qb8nc58","country_code":"DE","type":"education","lineage":["https://openalex.org/I43980791"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Marie Goetz","raw_affiliation_strings":["Technische Universit\u00e4t Clausthal, Germany"],"affiliations":[{"raw_affiliation_string":"Technische Universit\u00e4t Clausthal, Germany","institution_ids":["https://openalex.org/I43980791"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024261158","display_name":"Kathrin Wolter","orcid":null},"institutions":[{"id":"https://openalex.org/I43980791","display_name":"Clausthal University of Technology","ror":"https://ror.org/04qb8nc58","country_code":"DE","type":"education","lineage":["https://openalex.org/I43980791"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Kathrin Wolter","raw_affiliation_strings":["Technische Universit\u00e4t Clausthal, Germany"],"affiliations":[{"raw_affiliation_string":"Technische Universit\u00e4t Clausthal, Germany","institution_ids":["https://openalex.org/I43980791"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5006299353","display_name":"Michael Prilla","orcid":"https://orcid.org/0000-0002-6095-6114"},"institutions":[{"id":"https://openalex.org/I43980791","display_name":"Clausthal University of Technology","ror":"https://ror.org/04qb8nc58","country_code":"DE","type":"education","lineage":["https://openalex.org/I43980791"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Michael Prilla","raw_affiliation_strings":["Technische Universit\u00e4t Clausthal, Germany"],"affiliations":[{"raw_affiliation_string":"Technische Universit\u00e4t Clausthal, Germany","institution_ids":["https://openalex.org/I43980791"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5013323388"],"corresponding_institution_ids":["https://openalex.org/I43980791"],"apc_list":null,"apc_paid":null,"fwci":0.8599,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.75161954,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"297","last_page":"307"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.9454896450042725},{"id":"https://openalex.org/keywords/focus-group","display_name":"Focus group","score":0.5561724305152893},{"id":"https://openalex.org/keywords/group","display_name":"Group (periodic table)","score":0.5430625677108765},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.5124819278717041},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4811857342720032},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4614274799823761},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.40186846256256104},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3035156726837158},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1162557303905487}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.9454896450042725},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.5561724305152893},{"id":"https://openalex.org/C2781311116","wikidata":"https://www.wikidata.org/wiki/Q83306","display_name":"Group (periodic table)","level":2,"score":0.5430625677108765},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.5124819278717041},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4811857342720032},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4614274799823761},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.40186846256256104},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3035156726837158},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1162557303905487},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C178790620","wikidata":"https://www.wikidata.org/wiki/Q11351","display_name":"Organic chemistry","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3543758.3543774","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3543758.3543774","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Mensch und Computer 2022","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W594457522","https://openalex.org/W1841352775","https://openalex.org/W1936883342","https://openalex.org/W1974137161","https://openalex.org/W1982980578","https://openalex.org/W2032568497","https://openalex.org/W2143427281","https://openalex.org/W2163167269","https://openalex.org/W2316341765","https://openalex.org/W2476496573","https://openalex.org/W2588194244","https://openalex.org/W2766505384","https://openalex.org/W2792183666","https://openalex.org/W2794264240","https://openalex.org/W2795530988","https://openalex.org/W2801816216","https://openalex.org/W2888047309","https://openalex.org/W2899136066","https://openalex.org/W2912405302","https://openalex.org/W2940232623","https://openalex.org/W2963704628","https://openalex.org/W2998954378","https://openalex.org/W3019325883","https://openalex.org/W3030120704","https://openalex.org/W3035671939","https://openalex.org/W3039344287","https://openalex.org/W3041216465","https://openalex.org/W3093827093","https://openalex.org/W3112134413","https://openalex.org/W3114928178","https://openalex.org/W3122581948","https://openalex.org/W3160042174","https://openalex.org/W3162547504","https://openalex.org/W3205211246","https://openalex.org/W4225115595","https://openalex.org/W4229642750","https://openalex.org/W4288359825","https://openalex.org/W6959854828"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425","https://openalex.org/W2045507107"],"abstract_inverted_index":{"The":[0],"area":[1,23],"of":[2,64,71,112],"unfair":[3,105],"treatment":[4],"by":[5,93,103],"artificial":[6],"intelligences":[7],"in":[8,21,35,77,98],"human-AI":[9],"interaction":[10],"has":[11],"seen":[12],"frequent":[13],"attention":[14],"over":[15],"the":[16,72,94,104,107,113],"recent":[17],"years.":[18],"However,":[19],"research":[20],"this":[22],"tends":[24],"to":[25,48,66],"target":[26],"one-on-one":[27],"interaction.":[28],"Experiments":[29],"which":[30,68],"focus":[31],"on":[32],"perceived":[33],"unfairness":[34],"group":[36,119],"settings":[37,52],"that":[38,61],"involve":[39],"an":[40],"AI":[41,114],"are":[42],"mostly":[43],"nonexistent.":[44],"This":[45],"work":[46],"intends":[47],"provide":[49],"insight":[50],"into":[51],"such":[53],"as":[54],"these":[55,126],"through":[56],"conducting":[57],"a":[58,78],"comparative":[59],"study":[60],"exposes":[62],"groups":[63,99],"people":[65],"AIs":[67],"treat":[69],"parts":[70],"participants":[73,87],"differently":[74],"than":[75],"others":[76],"cooking":[79],"setting.":[80],"Our":[81],"results":[82,127],"show":[83],"significant":[84],"differences":[85],"between":[86],"who":[88],"have":[89],"been":[90],"treated":[91,122],"unfairly":[92],"AI,":[95],"but":[96],"also":[97,109],"not":[100],"directly":[101],"affected":[102],"treatment;":[106],"latter":[108],"thought":[110],"worse":[111],"if":[115],"they":[116],"felt":[117],"another":[118],"partner":[120],"was":[121],"unfairly.":[123],"We":[124],"discuss":[125],"and":[128],"theorize":[129],"about":[130],"possible":[131],"reasons":[132]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
