{"id":"https://openalex.org/W4225281633","doi":"https://doi.org/10.1145/3531005","title":"Dissecting Optional Micro-Decisions in Online Transactions: Perceptions, Deceptions, and Errors","display_name":"Dissecting Optional Micro-Decisions in Online Transactions: Perceptions, Deceptions, and Errors","publication_year":2022,"publication_date":"2022-05-02","ids":{"openalex":"https://openalex.org/W4225281633","doi":"https://doi.org/10.1145/3531005"},"language":"en","primary_location":{"id":"doi:10.1145/3531005","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3531005","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3531005","source":{"id":"https://openalex.org/S89276529","display_name":"ACM Transactions on Computer-Human Interaction","issn_l":"1073-0516","issn":["1073-0516","1557-7325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Computer-Human Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3531005","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079039566","display_name":"Mair\u00e9ad Hogan","orcid":"https://orcid.org/0000-0002-8410-4346"},"institutions":[{"id":"https://openalex.org/I188760350","display_name":"Ollscoil na Gaillimhe \u2013 University of Galway","ror":"https://ror.org/03bea9k73","country_code":"IE","type":"education","lineage":["https://openalex.org/I188760350"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Mair\u00e9ad Hogan","raw_affiliation_strings":["Business Information Systems Discipline, J.E. Cairnes School of Business and Economics, National University of Ireland, Galway, Ireland"],"raw_orcid":"https://orcid.org/0000-0002-8410-4346","affiliations":[{"raw_affiliation_string":"Business Information Systems Discipline, J.E. Cairnes School of Business and Economics, National University of Ireland, Galway, Ireland","institution_ids":["https://openalex.org/I188760350"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073091718","display_name":"Chris Barry","orcid":"https://orcid.org/0000-0003-3269-1515"},"institutions":[{"id":"https://openalex.org/I188760350","display_name":"Ollscoil na Gaillimhe \u2013 University of Galway","ror":"https://ror.org/03bea9k73","country_code":"IE","type":"education","lineage":["https://openalex.org/I188760350"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Chris Barry","raw_affiliation_strings":["Business Information Systems Discipline, J.E. Cairnes School of Business and Economics, National University of Ireland, Galway, Ireland"],"raw_orcid":"https://orcid.org/0000-0003-3269-1515","affiliations":[{"raw_affiliation_string":"Business Information Systems Discipline, J.E. Cairnes School of Business and Economics, National University of Ireland, Galway, Ireland","institution_ids":["https://openalex.org/I188760350"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011470237","display_name":"Michael Lang","orcid":"https://orcid.org/0000-0001-7961-2285"},"institutions":[{"id":"https://openalex.org/I188760350","display_name":"Ollscoil na Gaillimhe \u2013 University of Galway","ror":"https://ror.org/03bea9k73","country_code":"IE","type":"education","lineage":["https://openalex.org/I188760350"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Michael Lang","raw_affiliation_strings":["Business Information Systems Discipline, J.E. Cairnes School of Business and Economics, National University of Ireland, Galway, Ireland"],"raw_orcid":"https://orcid.org/0000-0001-7961-2285","affiliations":[{"raw_affiliation_string":"Business Information Systems Discipline, J.E. Cairnes School of Business and Economics, National University of Ireland, Galway, Ireland","institution_ids":["https://openalex.org/I188760350"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I188760350"],"apc_list":null,"apc_paid":null,"fwci":2.5695,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.92362798,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"29","issue":"6","first_page":"1","last_page":"27"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10315","display_name":"Decision-Making and Behavioral Economics","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/1800","display_name":"General Decision Sciences"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/framing-effect","display_name":"Framing effect","score":0.6935503482818604},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.671352744102478},{"id":"https://openalex.org/keywords/framing","display_name":"Framing (construction)","score":0.6594349145889282},{"id":"https://openalex.org/keywords/feeling","display_name":"Feeling","score":0.6340887546539307},{"id":"https://openalex.org/keywords/resentment","display_name":"Resentment","score":0.506145179271698},{"id":"https://openalex.org/keywords/profit","display_name":"Profit (economics)","score":0.46045875549316406},{"id":"https://openalex.org/keywords/opt-out","display_name":"Opt-out","score":0.45849549770355225},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.44771331548690796},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4373834431171417},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.35706210136413574},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.33387428522109985},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.17025211453437805},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.13398486375808716},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13161060214042664},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.11147922277450562},{"id":"https://openalex.org/keywords/persuasion","display_name":"Persuasion","score":0.09782585501670837}],"concepts":[{"id":"https://openalex.org/C136714292","wikidata":"https://www.wikidata.org/wiki/Q1440683","display_name":"Framing effect","level":3,"score":0.6935503482818604},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.671352744102478},{"id":"https://openalex.org/C169087156","wikidata":"https://www.wikidata.org/wiki/Q2131593","display_name":"Framing (construction)","level":2,"score":0.6594349145889282},{"id":"https://openalex.org/C122980154","wikidata":"https://www.wikidata.org/wiki/Q205555","display_name":"Feeling","level":2,"score":0.6340887546539307},{"id":"https://openalex.org/C50764671","wikidata":"https://www.wikidata.org/wiki/Q407747","display_name":"Resentment","level":3,"score":0.506145179271698},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.46045875549316406},{"id":"https://openalex.org/C2780291661","wikidata":"https://www.wikidata.org/wiki/Q1368455","display_name":"Opt-out","level":2,"score":0.45849549770355225},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44771331548690796},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4373834431171417},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.35706210136413574},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.33387428522109985},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17025211453437805},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.13398486375808716},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13161060214042664},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.11147922277450562},{"id":"https://openalex.org/C2781310500","wikidata":"https://www.wikidata.org/wiki/Q1231428","display_name":"Persuasion","level":2,"score":0.09782585501670837},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C66938386","wikidata":"https://www.wikidata.org/wiki/Q633538","display_name":"Structural engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3531005","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3531005","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3531005","source":{"id":"https://openalex.org/S89276529","display_name":"ACM Transactions on Computer-Human Interaction","issn_l":"1073-0516","issn":["1073-0516","1557-7325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Computer-Human Interaction","raw_type":"journal-article"},{"id":"pmh:oai:aran.library.nuigalway.ie/:10379/17284","is_oa":true,"landing_page_url":"http://hdl.handle.net/10379/17284","pdf_url":null,"source":{"id":"https://openalex.org/S4377196322","display_name":"ARAN (University of Galway Research Repository) (Ollscoil na Gaillimhe \u2013 University of Galway)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I188760350","host_organization_name":"Ollscoil na Gaillimhe \u2013 University of Galway","host_organization_lineage":["https://openalex.org/I188760350"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1145/3531005","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3531005","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3531005","source":{"id":"https://openalex.org/S89276529","display_name":"ACM Transactions on Computer-Human Interaction","issn_l":"1073-0516","issn":["1073-0516","1557-7325"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Computer-Human Interaction","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.7799999713897705,"id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4225281633.pdf","grobid_xml":"https://content.openalex.org/works/W4225281633.grobid-xml"},"referenced_works_count":65,"referenced_works":["https://openalex.org/W67887928","https://openalex.org/W178060743","https://openalex.org/W819611298","https://openalex.org/W1557334691","https://openalex.org/W1594005374","https://openalex.org/W1733040683","https://openalex.org/W1966786506","https://openalex.org/W1984883844","https://openalex.org/W1990969594","https://openalex.org/W1992350651","https://openalex.org/W2002654918","https://openalex.org/W2020133855","https://openalex.org/W2035599443","https://openalex.org/W2050653428","https://openalex.org/W2053704868","https://openalex.org/W2066888042","https://openalex.org/W2072856481","https://openalex.org/W2075949054","https://openalex.org/W2080194555","https://openalex.org/W2080612551","https://openalex.org/W2080874182","https://openalex.org/W2084968078","https://openalex.org/W2085275322","https://openalex.org/W2085420111","https://openalex.org/W2092822459","https://openalex.org/W2095324794","https://openalex.org/W2096452841","https://openalex.org/W2097369932","https://openalex.org/W2115226476","https://openalex.org/W2126644437","https://openalex.org/W2132409110","https://openalex.org/W2133597866","https://openalex.org/W2140721422","https://openalex.org/W2148365374","https://openalex.org/W2169069194","https://openalex.org/W2170755786","https://openalex.org/W2174971636","https://openalex.org/W2249370764","https://openalex.org/W2308361602","https://openalex.org/W2325667922","https://openalex.org/W2344419493","https://openalex.org/W2469474566","https://openalex.org/W2604124451","https://openalex.org/W2738751042","https://openalex.org/W2768959281","https://openalex.org/W2795529671","https://openalex.org/W2887540132","https://openalex.org/W2905662397","https://openalex.org/W2922312788","https://openalex.org/W2982242611","https://openalex.org/W2982471627","https://openalex.org/W3038641669","https://openalex.org/W3040472729","https://openalex.org/W3045879779","https://openalex.org/W3093852034","https://openalex.org/W3110925910","https://openalex.org/W3111523098","https://openalex.org/W3121878117","https://openalex.org/W3124550172","https://openalex.org/W3125531927","https://openalex.org/W3125542462","https://openalex.org/W3127285507","https://openalex.org/W3160042174","https://openalex.org/W4232814231","https://openalex.org/W4394731928"],"related_works":["https://openalex.org/W2021163894","https://openalex.org/W1982290744","https://openalex.org/W2764059427","https://openalex.org/W3121186421","https://openalex.org/W2134972645","https://openalex.org/W2614102867","https://openalex.org/W3164847636","https://openalex.org/W2790968293","https://openalex.org/W4307432797","https://openalex.org/W2144803999"],"abstract_inverted_index":{"Online":[0],"firms":[1],"frequently":[2],"increase":[3],"profit":[4],"by":[5],"selling":[6],"optional":[7],"extras.":[8],"However,":[9],"opt-in":[10,118],"rates":[11],"tend":[12],"to":[13,23,73,99,112,161],"be":[14],"low.":[15],"In":[16,120],"response,":[17],"questionable":[18],"design":[19,32],"practices":[20],"have":[21],"emerged":[22],"nudge":[24],"consumers":[25],"into":[26],"inadvertent":[27],"choices.":[28],"Many":[29,136],"of":[30,52,57],"these":[31],"constructs":[33],"are":[34],"presented":[35],"using":[36],"an":[37],"opt-out":[38,67,90],"design.":[39],"Using":[40],"eye":[41],"tracking":[42],"and":[43,55,62,97,106,134,150,158],"think-aloud":[44],"data":[45],"techniques,":[46],"this":[47],"research":[48],"investigates":[49],"the":[50,53,69],"impact":[51],"framing":[54],"optionality":[56],"micro-decisions":[58],"on":[59,66],"user":[60],"perceptions":[61],"error":[63,86],"rates.":[64],"Focusing":[65],"decisions,":[68,108],"study":[70],"found:":[71],"up":[72],"one":[74],"in":[75,80,104,140],"three":[76],"users":[77,92,111,126],"make":[78],"errors":[79],"decision-making;":[81],"there":[82],"is":[83],"a":[84,167],"higher":[85],"rate":[87],"for":[88],"rejection-framed":[89],"decisions;":[91],"widely":[93],"misinterpret":[94],"decision":[95,101],"framing;":[96],"failure":[98],"read":[100],"text":[102],"results":[103],"rushed":[105],"unsighted":[107],"even":[109],"leading":[110],"automatically":[113],"construe":[114],"un-ticked":[115],"checkboxes":[116],"as":[117],"decisions.":[119],"talking":[121],"afterwards":[122],"about":[123],"their":[124],"experiences,":[125],"expressed":[127],"strong":[128],"negative":[129],"emotions,":[130],"feeling":[131],"confused,":[132],"manipulated":[133],"resentful.":[135],"suggested":[137],"they":[138],"would,":[139],"practice,":[141],"steer":[142],"away":[143],"from":[144],"similar":[145],"encounters":[146],"toward":[147],"more":[148],"unambiguous":[149],"honest":[151],"sites.":[152],"These":[153],"findings":[154],"might":[155,169],"alert":[156],"managers":[157],"developers,":[159],"tempted":[160],"use":[162],"dark":[163],"patterns,":[164],"that":[165],"such":[166],"strategy":[168],"backfire":[170],"over":[171],"time.":[172]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":5},{"year":2023,"cited_by_count":1}],"updated_date":"2026-07-27T08:26:11.824852","created_date":"2025-10-10T00:00:00"}
