{"id":"https://openalex.org/W4307485624","doi":"https://doi.org/10.1145/3526114.3558702","title":"Early Usability Evaluation of a Relational Agent for the COVID-19 Pandemic","display_name":"Early Usability Evaluation of a Relational Agent for the COVID-19 Pandemic","publication_year":2022,"publication_date":"2022-10-28","ids":{"openalex":"https://openalex.org/W4307485624","doi":"https://doi.org/10.1145/3526114.3558702"},"language":"en","primary_location":{"id":"doi:10.1145/3526114.3558702","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3526114.3558702","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Adjunct Proceedings of the 35th Annual ACM Symposium on User Interface Software and Technology","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5082493192","display_name":"Ashraful Islam","orcid":"https://orcid.org/0000-0003-2367-2013"},"institutions":[{"id":"https://openalex.org/I79516672","display_name":"University of Louisiana at Lafayette","ror":"https://ror.org/01x8rc503","country_code":"US","type":"education","lineage":["https://openalex.org/I2799628689","https://openalex.org/I79516672"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Ashraful Islam","raw_affiliation_strings":["School of Computing and Informatics, University of Louisiana at Lafayette, United States"],"affiliations":[{"raw_affiliation_string":"School of Computing and Informatics, University of Louisiana at Lafayette, United States","institution_ids":["https://openalex.org/I79516672"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5076226572","display_name":"Beenish Moalla Chaudhry","orcid":"https://orcid.org/0000-0002-0437-6924"},"institutions":[{"id":"https://openalex.org/I79516672","display_name":"University of Louisiana at Lafayette","ror":"https://ror.org/01x8rc503","country_code":"US","type":"education","lineage":["https://openalex.org/I2799628689","https://openalex.org/I79516672"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Beenish Moalla Chaudhry","raw_affiliation_strings":["School of Computing and Informatics, University of Louisiana at Lafayette, United States"],"affiliations":[{"raw_affiliation_string":"School of Computing and Informatics, University of Louisiana at Lafayette, United States","institution_ids":["https://openalex.org/I79516672"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5082493192"],"corresponding_institution_ids":["https://openalex.org/I79516672"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.14483093,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"3"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.959699273109436},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.6650567054748535},{"id":"https://openalex.org/keywords/system-usability-scale","display_name":"System usability scale","score":0.6630297899246216},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6423113346099854},{"id":"https://openalex.org/keywords/psychological-intervention","display_name":"Psychological intervention","score":0.6220641136169434},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.5055081844329834},{"id":"https://openalex.org/keywords/heuristic-evaluation","display_name":"Heuristic evaluation","score":0.45328831672668457},{"id":"https://openalex.org/keywords/scale","display_name":"Scale (ratio)","score":0.4518038332462311},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.44752562046051025},{"id":"https://openalex.org/keywords/isolation","display_name":"Isolation (microbiology)","score":0.4338092803955078},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.4304797947406769},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.42164623737335205},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3508022427558899},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3484402894973755},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.3369685113430023},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.28927934169769287},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.28778231143951416},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1663174033164978},{"id":"https://openalex.org/keywords/bioinformatics","display_name":"Bioinformatics","score":0.08678534626960754}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.959699273109436},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.6650567054748535},{"id":"https://openalex.org/C139225968","wikidata":"https://www.wikidata.org/wiki/Q17146354","display_name":"System usability scale","level":4,"score":0.6630297899246216},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6423113346099854},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.6220641136169434},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.5055081844329834},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.45328831672668457},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4518038332462311},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.44752562046051025},{"id":"https://openalex.org/C2775941552","wikidata":"https://www.wikidata.org/wiki/Q25212305","display_name":"Isolation (microbiology)","level":2,"score":0.4338092803955078},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.4304797947406769},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42164623737335205},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3508022427558899},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3484402894973755},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.3369685113430023},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.28927934169769287},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.28778231143951416},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1663174033164978},{"id":"https://openalex.org/C60644358","wikidata":"https://www.wikidata.org/wiki/Q128570","display_name":"Bioinformatics","level":1,"score":0.08678534626960754},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3526114.3558702","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3526114.3558702","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Adjunct Proceedings of the 35th Annual ACM Symposium on User Interface Software and Technology","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3","score":0.8299999833106995}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W2032191478","https://openalex.org/W2136058926","https://openalex.org/W2787063801","https://openalex.org/W2907799275","https://openalex.org/W2981514221","https://openalex.org/W3005092074","https://openalex.org/W3106912061","https://openalex.org/W3186575310","https://openalex.org/W3204686589","https://openalex.org/W3212373557"],"related_works":["https://openalex.org/W2096820616","https://openalex.org/W2912104648","https://openalex.org/W4389372346","https://openalex.org/W82190428","https://openalex.org/W1976360347","https://openalex.org/W3156329635","https://openalex.org/W4321269040","https://openalex.org/W2123051583","https://openalex.org/W4312686479","https://openalex.org/W4318240367"],"abstract_inverted_index":{"Relational":[0],"agents":[1],"(RAs)":[2],"have":[3,20],"shown":[4],"effectiveness":[5],"in":[6,25,57],"various":[7,75],"health":[8,32],"interventions":[9,33],"with":[10,59],"and":[11,16,55,63,89,129],"without":[12],"healthcare":[13],"professionals":[14],"(HCPs)":[15],"hospital":[17],"facilities.":[18],"RAs":[19],"not":[21],"been":[22],"widely":[23],"researched":[24],"COVID-19":[26,72],"context,":[27],"although":[28],"they":[29],"can":[30],"give":[31],"during":[34,84],"the":[35,103,118],"pandemic.":[36],"Addressing":[37],"this":[38,40],"gap,":[39],"work":[41],"presents":[42],"an":[43,97],"early":[44],"usability":[45,105,128],"evaluation":[46],"of":[47,66,100],"a":[48],"prototypical":[49],"RA,":[50],"which":[51],"is":[52],"iteratively":[53],"designed":[54],"developed":[56],"collaboration":[58],"infected":[60],"patients":[61,73],"(n=21)":[62],"two":[64],"groups":[65],"HCPs":[67],"(n=19,":[68],"n=16)":[69],"to":[70,123],"aid":[71],"at":[74],"stages":[76],"about":[77],"four":[78],"main":[79],"tasks:":[80],"testing":[81],"guidance,":[82],"support":[83],"self-isolation,":[85],"handling":[86],"emergency":[87],"situations,":[88],"promoting":[90],"post-infection":[91],"mental":[92],"well-being.":[93],"The":[94],"prototype":[95],"obtained":[96],"average":[98],"score":[99],"58.82":[101],"on":[102],"system":[104],"scale":[106],"(SUS)":[107],"after":[108],"being":[109],"evaluated":[110],"by":[111],"98":[112],"people.":[113],"This":[114],"result":[115],"implies":[116],"that":[117],"suggested":[119],"design":[120],"still":[121],"needs":[122],"be":[124],"improved":[125],"for":[126],"greater":[127],"adoption.":[130]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
