{"id":"https://openalex.org/W4312597176","doi":"https://doi.org/10.1145/3524842.3528528","title":"Between JIRA and GitHub","display_name":"Between JIRA and GitHub","publication_year":2022,"publication_date":"2022-05-23","ids":{"openalex":"https://openalex.org/W4312597176","doi":"https://doi.org/10.1145/3524842.3528528"},"language":"en","primary_location":{"id":"doi:10.1145/3524842.3528528","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3524842.3528528","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3524842.3528528","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 19th International Conference on Mining Software Repositories","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3524842.3528528","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032768386","display_name":"Ambarish Moharil","orcid":"https://orcid.org/0000-0003-4734-0830"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Ambarish Moharil","raw_affiliation_strings":["Eindhoven University of Technology, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112402682","display_name":"\u0414\u043c\u0438\u0442\u0440\u0438\u0439 \u041e\u0440\u043b\u043e\u0432","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Dmitrii Orlov","raw_affiliation_strings":["Eindhoven University of Technology, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5016300652","display_name":"Samar Jameel","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Samar Jameel","raw_affiliation_strings":["Eindhoven University of Technology, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061555325","display_name":"Tristan Trouwen","orcid":null},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Tristan Trouwen","raw_affiliation_strings":["Eindhoven University of Technology, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002876832","display_name":"Nathan Cassee","orcid":"https://orcid.org/0000-0002-6511-918X"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Nathan Cassee","raw_affiliation_strings":["Eindhoven University of Technology, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054753279","display_name":"Alexander Serebrenik","orcid":"https://orcid.org/0000-0002-1418-0095"},"institutions":[{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Alexander Serebrenik","raw_affiliation_strings":["Eindhoven University of Technology, Eindhoven, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Eindhoven University of Technology, Eindhoven, The Netherlands","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5032768386"],"corresponding_institution_ids":["https://openalex.org/I83019370"],"apc_list":null,"apc_paid":null,"fwci":1.9093,"has_fulltext":true,"cited_by_count":7,"citation_normalized_percentile":{"value":0.8928415,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"112","last_page":"116"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6476171612739563},{"id":"https://openalex.org/keywords/bittorrent-tracker","display_name":"BitTorrent tracker","score":0.6302651762962341},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.5601152181625366},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5407123565673828},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.4688374102115631},{"id":"https://openalex.org/keywords/open-source-software","display_name":"Open source software","score":0.46358394622802734},{"id":"https://openalex.org/keywords/foundation","display_name":"Foundation (evidence)","score":0.4315486252307892},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.40741217136383057},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.38852787017822266},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3400135636329651},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.19783753156661987},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.15142253041267395},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.12402710318565369},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.08988907933235168},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.08343333005905151}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6476171612739563},{"id":"https://openalex.org/C57501372","wikidata":"https://www.wikidata.org/wiki/Q2021268","display_name":"BitTorrent tracker","level":3,"score":0.6302651762962341},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.5601152181625366},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5407123565673828},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4688374102115631},{"id":"https://openalex.org/C2988343187","wikidata":"https://www.wikidata.org/wiki/Q1130645","display_name":"Open source software","level":3,"score":0.46358394622802734},{"id":"https://openalex.org/C2780966255","wikidata":"https://www.wikidata.org/wiki/Q5474306","display_name":"Foundation (evidence)","level":2,"score":0.4315486252307892},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.40741217136383057},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.38852787017822266},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3400135636329651},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.19783753156661987},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15142253041267395},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.12402710318565369},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.08988907933235168},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08343333005905151},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C56461940","wikidata":"https://www.wikidata.org/wiki/Q970687","display_name":"Eye tracking","level":2,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3524842.3528528","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3524842.3528528","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3524842.3528528","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 19th International Conference on Mining Software Repositories","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.tue.nl:openaire_cris_publications/77c54f94-0860-4163-bfc6-c038fcb2b559","is_oa":true,"landing_page_url":"https://research.tue.nl/en/publications/77c54f94-0860-4163-bfc6-c038fcb2b559","pdf_url":"https://research.tue.nl/files/378791418/3524842.3528528.pdf","source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Moharil, A, Orlov, D S, Jameel, S, Trouwen, T, Cassee, N W & Serebrenik, A 2022, Between JIRA and GitHub : ASFBot and its Influence on Human Comments in Issue Trackers. in MSR '22 : Proceedings of the 19th International Conference on Mining Software Repositories. Association for Computing Machinery, Inc., New York, pp. 112-116, 19th International Conference on Mining Software Repositories, MSR 2022, Pittsburgh, United States, 23/05/22. https://doi.org/10.1145/3524842.3528528","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"doi:10.1145/3524842.3528528","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3524842.3528528","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3524842.3528528","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 19th International Conference on Mining Software Repositories","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.5,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4312597176.pdf","grobid_xml":"https://content.openalex.org/works/W4312597176.grobid-xml"},"referenced_works_count":23,"referenced_works":["https://openalex.org/W2019655958","https://openalex.org/W2060872734","https://openalex.org/W2141019942","https://openalex.org/W2160610963","https://openalex.org/W2162739315","https://openalex.org/W2546705944","https://openalex.org/W2582743722","https://openalex.org/W2768067395","https://openalex.org/W2899117127","https://openalex.org/W2910245817","https://openalex.org/W2953793053","https://openalex.org/W2953795759","https://openalex.org/W2971507085","https://openalex.org/W3009640336","https://openalex.org/W3011047213","https://openalex.org/W3014361383","https://openalex.org/W3029086579","https://openalex.org/W3030678230","https://openalex.org/W3048508766","https://openalex.org/W3102117341","https://openalex.org/W3105446266","https://openalex.org/W3182756819","https://openalex.org/W4288911636"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2323581027","https://openalex.org/W2351790455","https://openalex.org/W2569425050","https://openalex.org/W2528029824","https://openalex.org/W2604622795","https://openalex.org/W1963123852","https://openalex.org/W2109220150","https://openalex.org/W4231917148","https://openalex.org/W3095657389"],"abstract_inverted_index":{"Open-Source":[0],"Software":[1,43],"(OSS)":[2],"projects":[3,96],"have":[4,98],"adopted":[5],"various":[6],"automations":[7],"for":[8],"repetitive":[9],"tasks":[10],"in":[11,19,49,74,115,137,147,165],"recent":[12],"years.":[13],"One":[14],"common":[15],"type":[16],"of":[17,35,52,118,133,150,169,177],"automation":[18],"OSS":[20],"is":[21,141],"bots.":[22],"In":[23],"this":[24,138],"exploratory":[25],"case":[26],"study,":[27],"we":[28],"seek":[29],"to":[30,60,161],"understand":[31],"how":[32],"the":[33,41,47,50,57,63,79,105,116,127,131,148,154,167,171,174],"adoption":[34],"one":[36],"particular":[37],"bot":[38,128,155],"(ASFBot)":[39],"by":[40],"Apache":[42],"Foundation":[44],"(ASF)":[45],"impacts":[46],"discussions":[48],"issue-trackers":[51],"these":[53],"projects.":[54,184],"We":[55,86,157],"use":[56],"SmartShark":[58],"dataset":[59],"investigate":[61],"whether":[62],"ASFBot":[64,106,172],"affects":[65],"(i)":[66,111],"human":[67,81,151],"comments":[68,76,120,152],"mentioning":[69,121],"pull":[70,122],"requests":[71,123],"and":[72,77,103,124,143],"fixes":[73,125],"issue":[75],"(ii)":[78,144],"general":[80],"comment":[82,139],"rate":[83],"on":[84,93,173,182],"issues.":[85],"apply":[87],"a":[88,134],"regression":[89],"discontinuity":[90],"design":[91],"(RDD)":[92],"nine":[94],"ASF":[95,183],"that":[97],"been":[99],"active":[100],"both":[101],"before":[102],"after":[104,126,153],"adoption.":[107,156],"Our":[108],"results":[109],"indicate":[110],"an":[112,159],"immediate":[113],"decrease":[114,136],"number":[117,149],"median":[119],"adoption,":[129],"but":[130],"trend":[132],"monthly":[135],"count":[140],"reversed,":[142],"no":[145],"effect":[146],"make":[158],"effort":[160],"gather":[162],"first":[163],"insights":[164],"understanding":[166],"impact":[168],"adopting":[170],"commenting":[175],"behavior":[176],"developers":[178],"who":[179],"are":[180],"working":[181]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-03-18T14:38:29.013473","created_date":"2025-10-10T00:00:00"}