{"id":"https://openalex.org/W4226029425","doi":"https://doi.org/10.1145/3511716.3511725","title":"Measuring and influencing factors of social service efficiency in universities based on DEA-BCC-Malmquist-Tobit model","display_name":"Measuring and influencing factors of social service efficiency in universities based on DEA-BCC-Malmquist-Tobit model","publication_year":2021,"publication_date":"2021-12-29","ids":{"openalex":"https://openalex.org/W4226029425","doi":"https://doi.org/10.1145/3511716.3511725"},"language":"en","primary_location":{"id":"doi:10.1145/3511716.3511725","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3511716.3511725","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 4th International Conference on E-Business, Information Management and Computer Science","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016177147","display_name":"Lei Peng","orcid":null},"institutions":[{"id":"https://openalex.org/I4210111616","display_name":"Wuhan Business University","ror":"https://ror.org/0282ggx30","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210111616"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Lei Peng","raw_affiliation_strings":["Wuhan Business University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wuhan Business University, China","institution_ids":["https://openalex.org/I4210111616"]}]},{"author_position":"last","author":{"id":null,"display_name":"Xie Jiamin","orcid":null},"institutions":[{"id":"https://openalex.org/I4210111616","display_name":"Wuhan Business University","ror":"https://ror.org/0282ggx30","country_code":"CN","type":"education","lineage":["https://openalex.org/I4210111616"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xie Jiamin","raw_affiliation_strings":["Wuhan Business University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Wuhan Business University, China","institution_ids":["https://openalex.org/I4210111616"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210111616"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.31867113,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"50","last_page":"61"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10058","display_name":"Entrepreneurship Studies and Influences","score":0.9509999752044678,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14413","display_name":"Advanced Technologies in Various Fields","score":0.9380999803543091,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tobit-model","display_name":"Tobit model","score":0.9333173036575317},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.8059834837913513},{"id":"https://openalex.org/keywords/productivity","display_name":"Productivity","score":0.6654886603355408},{"id":"https://openalex.org/keywords/malmquist-index","display_name":"Malmquist index","score":0.6358928680419922},{"id":"https://openalex.org/keywords/index","display_name":"Index (typography)","score":0.634235143661499},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5402685403823853},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.539441704750061},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.44763314723968506},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4217774271965027},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.4161704182624817},{"id":"https://openalex.org/keywords/total-factor-productivity","display_name":"Total factor productivity","score":0.4072130024433136},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.32798582315444946},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.300944983959198},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.28958866000175476},{"id":"https://openalex.org/keywords/econometrics","display_name":"Econometrics","score":0.14639049768447876},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1326642632484436},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.08577689528465271}],"concepts":[{"id":"https://openalex.org/C166866094","wikidata":"https://www.wikidata.org/wiki/Q1307251","display_name":"Tobit model","level":2,"score":0.9333173036575317},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.8059834837913513},{"id":"https://openalex.org/C204983608","wikidata":"https://www.wikidata.org/wiki/Q2111958","display_name":"Productivity","level":2,"score":0.6654886603355408},{"id":"https://openalex.org/C2777017832","wikidata":"https://www.wikidata.org/wiki/Q6744383","display_name":"Malmquist index","level":4,"score":0.6358928680419922},{"id":"https://openalex.org/C2777382242","wikidata":"https://www.wikidata.org/wiki/Q6017816","display_name":"Index (typography)","level":2,"score":0.634235143661499},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5402685403823853},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.539441704750061},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.44763314723968506},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4217774271965027},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.4161704182624817},{"id":"https://openalex.org/C120009192","wikidata":"https://www.wikidata.org/wiki/Q1936153","display_name":"Total factor productivity","level":3,"score":0.4072130024433136},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.32798582315444946},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.300944983959198},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.28958866000175476},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.14639049768447876},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1326642632484436},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.08577689528465271},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3511716.3511725","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3511716.3511725","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 4th International Conference on E-Business, Information Management and Computer Science","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.6800000071525574}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W2031202609","https://openalex.org/W2043826577","https://openalex.org/W2954184520","https://openalex.org/W2991784662","https://openalex.org/W3003895262","https://openalex.org/W3003956359","https://openalex.org/W3033914165","https://openalex.org/W3092247915","https://openalex.org/W3126917559","https://openalex.org/W3164416267","https://openalex.org/W3171224797"],"related_works":["https://openalex.org/W2375437929","https://openalex.org/W2792778269","https://openalex.org/W2358638172","https://openalex.org/W2802381174","https://openalex.org/W4390413338","https://openalex.org/W2359323154","https://openalex.org/W2353257990","https://openalex.org/W2383431048","https://openalex.org/W2361021672","https://openalex.org/W2362044171"],"abstract_inverted_index":{"Based":[0],"on":[1,171,188],"the":[2,15,43,56,70,121,139,152,159,189],"sample":[3],"of":[4,21,25,60,74,93,112,124,129,132,144,154,175,193],"36":[5],"tourism":[6,26,61,75,94,133,176,194],"universities":[7,27,76,95,134],"from":[8,86,103],"2014":[9,87,104,118],"to":[10,41,88,105,119],"2017,":[11,89,106,120],"this":[12],"paper":[13],"analyzes":[14],"current":[16],"situation":[17],"and":[18,32,52,55,90,151,165,181],"changing":[19],"trend":[20],"social":[22,57,71,130,172,190],"service":[23,58,72,173,191],"efficiency":[24,59,73,157,174,192],"by":[28],"using":[29],"DEA-BCC":[30],"model":[31,38],"DEA-Malmquist":[33],"index":[34,128],"model.":[35],"The":[36,63],"Tobit":[37],"is":[39],"used":[40],"analyze":[42],"relationship":[44],"between":[45],"regional":[46],"economy,":[47],"university-enterprise":[48],"cooperation,":[49],"talent":[50],"quality":[51,164],"R&D":[53,182],"institutions":[54,183],"universities.":[62,195],"research":[64],"findings":[65],"are":[66],"as":[67],"follows":[68],":(1)":[69],"has":[77,109],"been":[78],"hovering":[79],"around":[80],"0.8":[81],"for":[82,114],"a":[83,110,185],"long":[84],"time":[85],"nearly":[91],"half":[92],"have":[96,168,184],"not":[97],"achieved":[98],"DEA":[99],"effectiveness":[100],"every":[101],"year":[102],"which":[107],"still":[108],"lot":[111],"room":[113],"improvement;":[115],"(2)":[116],"From":[117],"average":[122,140],"value":[123],"total":[125,145],"factor":[126,146],"productivity":[127,147],"services":[131],"was":[135,158],"1.19,":[136],"indicating":[137],"that":[138],"annual":[141],"growth":[142],"rate":[143],"reached":[148],"about":[149],"19%,":[150],"increase":[153],"technological":[155],"progress":[156],"main":[160],"reason;":[161],"(3)":[162],"Talent":[163],"school-enterprise":[166],"cooperation":[167],"positive":[169],"effects":[170],"universities;":[177],"(4)":[178],"Regional":[179],"economy":[180],"negative":[186],"effect":[187]},"counts_by_year":[],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}