{"id":"https://openalex.org/W4200006156","doi":"https://doi.org/10.1145/3493244.3493245","title":"Requirements Behind Reviews: How do Software Practitioners See App User Reviews to Think of Requirements?","display_name":"Requirements Behind Reviews: How do Software Practitioners See App User Reviews to Think of Requirements?","publication_year":2021,"publication_date":"2021-11-08","ids":{"openalex":"https://openalex.org/W4200006156","doi":"https://doi.org/10.1145/3493244.3493245"},"language":"en","primary_location":{"id":"doi:10.1145/3493244.3493245","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3493244.3493245","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"XX Brazilian Symposium on Software Quality","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5035127960","display_name":"Walter Nakamura","orcid":"https://orcid.org/0000-0001-5451-3109"},"institutions":[{"id":"https://openalex.org/I62885914","display_name":"Universidade Federal do Amazonas","ror":"https://ror.org/02263ky35","country_code":"BR","type":"education","lineage":["https://openalex.org/I62885914"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Walter Takashi Nakamura","raw_affiliation_strings":["Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil"],"affiliations":[{"raw_affiliation_string":"Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil","institution_ids":["https://openalex.org/I62885914"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040960216","display_name":"Jos\u00e9 Cezar de Souza","orcid":null},"institutions":[{"id":"https://openalex.org/I62885914","display_name":"Universidade Federal do Amazonas","ror":"https://ror.org/02263ky35","country_code":"BR","type":"education","lineage":["https://openalex.org/I62885914"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Cezar de Souza","raw_affiliation_strings":["Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil"],"affiliations":[{"raw_affiliation_string":"Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil","institution_ids":["https://openalex.org/I62885914"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084320110","display_name":"L\u00edgia M\u00e1rcia Teixeira","orcid":null},"institutions":[{"id":"https://openalex.org/I62885914","display_name":"Universidade Federal do Amazonas","ror":"https://ror.org/02263ky35","country_code":"BR","type":"education","lineage":["https://openalex.org/I62885914"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"L\u00edgia M\u00e1rcia Teixeira","raw_affiliation_strings":["Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil"],"affiliations":[{"raw_affiliation_string":"Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil","institution_ids":["https://openalex.org/I62885914"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5041774892","display_name":"Afonso C. Silva","orcid":"https://orcid.org/0000-0002-6105-7567"},"institutions":[{"id":"https://openalex.org/I62885914","display_name":"Universidade Federal do Amazonas","ror":"https://ror.org/02263ky35","country_code":"BR","type":"education","lineage":["https://openalex.org/I62885914"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Afonso Silva","raw_affiliation_strings":["Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil"],"affiliations":[{"raw_affiliation_string":"Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil","institution_ids":["https://openalex.org/I62885914"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5054736243","display_name":"Rogenis da Silva","orcid":null},"institutions":[{"id":"https://openalex.org/I62885914","display_name":"Universidade Federal do Amazonas","ror":"https://ror.org/02263ky35","country_code":"BR","type":"education","lineage":["https://openalex.org/I62885914"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Rogenis da Silva","raw_affiliation_strings":["Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil"],"affiliations":[{"raw_affiliation_string":"Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil","institution_ids":["https://openalex.org/I62885914"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5009797190","display_name":"Bruno Gadelha","orcid":"https://orcid.org/0000-0001-7007-5209"},"institutions":[{"id":"https://openalex.org/I62885914","display_name":"Universidade Federal do Amazonas","ror":"https://ror.org/02263ky35","country_code":"BR","type":"education","lineage":["https://openalex.org/I62885914"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Bruno Gadelha","raw_affiliation_strings":["Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil"],"affiliations":[{"raw_affiliation_string":"Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil","institution_ids":["https://openalex.org/I62885914"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055534532","display_name":"Tayana Conte","orcid":"https://orcid.org/0000-0001-6436-3773"},"institutions":[{"id":"https://openalex.org/I62885914","display_name":"Universidade Federal do Amazonas","ror":"https://ror.org/02263ky35","country_code":"BR","type":"education","lineage":["https://openalex.org/I62885914"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Tayana Conte","raw_affiliation_strings":["Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil"],"affiliations":[{"raw_affiliation_string":"Institute of Computing (IComp), Federal University of Amazonas (UFAM), Brazil","institution_ids":["https://openalex.org/I62885914"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5035127960"],"corresponding_institution_ids":["https://openalex.org/I62885914"],"apc_list":null,"apc_paid":null,"fwci":0.5692,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.75500843,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"9"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9973000288009644,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6338866949081421},{"id":"https://openalex.org/keywords/user-requirements-document","display_name":"User requirements document","score":0.4352082312107086},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4340081810951233},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4105815589427948},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.40001970529556274},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.10172083973884583}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6338866949081421},{"id":"https://openalex.org/C143267671","wikidata":"https://www.wikidata.org/wiki/Q7901856","display_name":"User requirements document","level":2,"score":0.4352082312107086},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4340081810951233},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4105815589427948},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.40001970529556274},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.10172083973884583}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3493244.3493245","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3493244.3493245","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"XX Brazilian Symposium on Software Quality","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5699999928474426}],"awards":[{"id":"https://openalex.org/G3046872946","display_name":null,"funder_award_id":"Process 314174/2020-6","funder_id":"https://openalex.org/F4320322025","funder_display_name":"Conselho Nacional de Desenvolvimento Cient\u00edfico e Tecnol\u00f3gico"}],"funders":[{"id":"https://openalex.org/F4320321091","display_name":"Coordena\u00e7\u00e3o de Aperfei\u00e7oamento de Pessoal de N\u00edvel Superior","ror":"https://ror.org/00x0ma614"},{"id":"https://openalex.org/F4320322025","display_name":"Conselho Nacional de Desenvolvimento Cient\u00edfico e Tecnol\u00f3gico","ror":"https://ror.org/03swz6y49"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":36,"referenced_works":["https://openalex.org/W1916584426","https://openalex.org/W1964963535","https://openalex.org/W1979496147","https://openalex.org/W1982864387","https://openalex.org/W1991867644","https://openalex.org/W2045049215","https://openalex.org/W2074975950","https://openalex.org/W2112042732","https://openalex.org/W2112143630","https://openalex.org/W2151000821","https://openalex.org/W2203955288","https://openalex.org/W2324546518","https://openalex.org/W2362569215","https://openalex.org/W2559490865","https://openalex.org/W2570913877","https://openalex.org/W2623703952","https://openalex.org/W2728951081","https://openalex.org/W2770563577","https://openalex.org/W2788314565","https://openalex.org/W2805348714","https://openalex.org/W2886289563","https://openalex.org/W2886486953","https://openalex.org/W2891093854","https://openalex.org/W2898255298","https://openalex.org/W2911025356","https://openalex.org/W2955950342","https://openalex.org/W2974897885","https://openalex.org/W2993382791","https://openalex.org/W3003825427","https://openalex.org/W3006146336","https://openalex.org/W3119792886","https://openalex.org/W3158750772","https://openalex.org/W3185959066","https://openalex.org/W4394421460","https://openalex.org/W6831071378","https://openalex.org/W6939507465"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"The":[0],"popularity":[1],"of":[2,10,71,94,190,231],"mobile":[3,12],"computing":[4],"has":[5,104],"led":[6],"to":[7,14,24,46,60,63,86,127,130,133,165,201,225,229,237],"the":[8,31,37,69,135,144,174,188,207,241],"development":[9],"several":[11],"apps":[13],"solve":[15],"end-users":[16],"everyday":[17],"problems.":[18],"Nowadays,":[19],"app":[20,45,50,170],"stores":[21,171],"allow":[22],"users":[23,40],"write":[25],"reviews":[26,168,181],"reporting":[27],"their":[28,65,72,179],"experiences":[29,34],"using":[30],"apps.":[32,73],"Negative":[33],"can":[35],"reveal":[36],"reasons":[38],"why":[39],"are":[41],"moving":[42],"from":[43,91,169],"one":[44],"another":[47],"and":[48,67,88,113,122,172,227],"drive":[49],"adoption":[51,137],"by":[52,138,218],"future":[53],"users.":[54],"Thus,":[55],"software":[56,139],"companies":[57],"should":[58],"listen":[59],"users\u2019":[61],"voices":[62],"meet":[64],"needs":[66],"improve":[68],"quality":[70],"In":[74,148],"this":[75,149],"context,":[76],"Data-Driven":[77],"Requirements":[78],"Engineering":[79],"(DDRE)":[80],"emerges":[81],"as":[82,97,223],"an":[83,235],"alternative":[84],"approach":[85,155,205],"develop":[87],"manage":[89],"requirements":[90,120,158,208,232,242],"large":[92],"volumes":[93],"data":[95],"such":[96],"user":[98,167],"reviews.":[99],"Most":[100],"research":[101],"on":[102,106],"DDRE":[103,136,191],"focused":[105],"assessing":[107],"different":[108],"machine":[109],"learning,":[110],"information":[111],"retrieval,":[112],"natural":[114],"language":[115],"processing":[116],"techniques":[117,164],"for":[118,156],"automatic":[119],"mining":[121,163],"classification.":[123],"However,":[124],"we":[125,151,193],"need":[126],"move":[128],"forward":[129],"understand":[131],"how":[132,203],"support":[134],"practitioners":[140,200],"who":[141],"will":[142],"apply":[143],"paradigm":[145],"in":[146,240],"practice.":[147],"paper,":[150],"present":[152],"a":[153,183,195,215],"tool-supported":[154],"data-driven":[157],"elicitation.":[159],"It":[160],"applies":[161],"text":[162],"obtain":[166],"presents":[173],"most":[175],"frequent":[176],"terms":[177],"with":[178,198],"associated":[180],"through":[182],"visual":[184],"representation.":[185],"To":[186],"advance":[187],"understanding":[189],"adoption,":[192],"conducted":[194],"feasibility":[196],"study":[197],"industry":[199],"investigate":[202],"our":[204],"supports":[206],"elicitation":[209,243],"process.":[210,244],"Our":[211],"main":[212],"findings":[213],"indicated":[214],"positive":[216],"acceptance":[217],"practitioners.":[219],"They":[220],"perceived":[221],"it":[222,239],"easy":[224],"use":[226],"useful":[228],"think":[230],"while":[233],"demonstrating":[234],"intention":[236],"adopt":[238]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":2}],"updated_date":"2026-04-18T07:56:08.524223","created_date":"2025-10-10T00:00:00"}