{"id":"https://openalex.org/W4225144520","doi":"https://doi.org/10.1145/3491101.3519830","title":"Attitudes towards Online Community Support Initiatives during the COVID-19 pandemic: A Survey in the UK","display_name":"Attitudes towards Online Community Support Initiatives during the COVID-19 pandemic: A Survey in the UK","publication_year":2022,"publication_date":"2022-04-27","ids":{"openalex":"https://openalex.org/W4225144520","doi":"https://doi.org/10.1145/3491101.3519830"},"language":"en","primary_location":{"id":"doi:10.1145/3491101.3519830","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3491101.3519830","pdf_url":null,"source":{"id":"https://openalex.org/S4363607762","display_name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100403024","display_name":"Min Zhang","orcid":"https://orcid.org/0009-0007-5381-2802"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Min Zhang","raw_affiliation_strings":["School of Computing &amp; Communications, The Open University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computing &amp; Communications, The Open University, United Kingdom","institution_ids":["https://openalex.org/I204136569"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046508123","display_name":"Camilla Elphick","orcid":"https://orcid.org/0000-0001-8482-0863"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Camilla Elphick","raw_affiliation_strings":["School of Psychology and Counselling, The Open University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Psychology and Counselling, The Open University, United Kingdom","institution_ids":["https://openalex.org/I204136569"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024690510","display_name":"Richard Philpot","orcid":"https://orcid.org/0000-0002-0359-2123"},"institutions":[{"id":"https://openalex.org/I67415387","display_name":"Lancaster University","ror":"https://ror.org/04f2nsd36","country_code":"GB","type":"education","lineage":["https://openalex.org/I67415387"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Richard Philpot","raw_affiliation_strings":["Psychology, Lancaster University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Psychology, Lancaster University, United Kingdom","institution_ids":["https://openalex.org/I67415387"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088657132","display_name":"Zo\u00eb Walkington","orcid":"https://orcid.org/0000-0002-5883-3334"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Zoe Walkington","raw_affiliation_strings":["School of Psychology and Counselling, The Open University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Psychology and Counselling, The Open University, United Kingdom","institution_ids":["https://openalex.org/I204136569"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019932529","display_name":"Lara A. Frumkin","orcid":"https://orcid.org/0000-0001-9506-3298"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Lara Frumkin","raw_affiliation_strings":["School of Psychology and Counselling, Open University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Psychology and Counselling, Open University, United Kingdom","institution_ids":["https://openalex.org/I204136569"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056132206","display_name":"Blaine Price","orcid":"https://orcid.org/0000-0002-2247-9804"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Blaine A. Price","raw_affiliation_strings":["School of Computing &amp; Comms, The Open University, UK, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computing &amp; Comms, The Open University, UK, United Kingdom","institution_ids":["https://openalex.org/I204136569"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090066138","display_name":"Graham Pike","orcid":"https://orcid.org/0000-0003-1013-8698"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Graham Pike","raw_affiliation_strings":["School of Psychology and Counselling, The Open University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Psychology and Counselling, The Open University, United Kingdom","institution_ids":["https://openalex.org/I204136569"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5025533495","display_name":"Mark Levine","orcid":"https://orcid.org/0000-0001-5696-6021"},"institutions":[{"id":"https://openalex.org/I67415387","display_name":"Lancaster University","ror":"https://ror.org/04f2nsd36","country_code":"GB","type":"education","lineage":["https://openalex.org/I67415387"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mark Levine","raw_affiliation_strings":["Psychology, Lancaster University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Psychology, Lancaster University, United Kingdom","institution_ids":["https://openalex.org/I67415387"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060861082","display_name":"Bashar Nuseibeh","orcid":"https://orcid.org/0000-0002-3476-053X"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]},{"id":"https://openalex.org/I230495080","display_name":"University of Limerick","ror":"https://ror.org/00a0n9e72","country_code":"IE","type":"education","lineage":["https://openalex.org/I230495080"]},{"id":"https://openalex.org/I2802744477","display_name":"Irish Centre for High-End Computing","ror":"https://ror.org/04te6a418","country_code":"IE","type":"funder","lineage":["https://openalex.org/I2802744477"]}],"countries":["GB","IE"],"is_corresponding":false,"raw_author_name":"Bashar Nuseibeh","raw_affiliation_strings":["School of Computing &amp; Communications, The Open University, United Kingdom and Lero - The Irish Software Research Centre, University of Limerick, Ireland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computing &amp; Communications, The Open University, United Kingdom and Lero - The Irish Software Research Centre, University of Limerick, Ireland","institution_ids":["https://openalex.org/I2802744477","https://openalex.org/I230495080","https://openalex.org/I204136569"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059750294","display_name":"Arosha K. Bandara","orcid":"https://orcid.org/0000-0001-8974-0555"},"institutions":[{"id":"https://openalex.org/I204136569","display_name":"The Open University","ror":"https://ror.org/05mzfcs16","country_code":"GB","type":"education","lineage":["https://openalex.org/I204136569"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Arosha Bandara","raw_affiliation_strings":["School of Computing &amp; Communications, The Open University, United Kingdom"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computing &amp; Communications, The Open University, United Kingdom","institution_ids":["https://openalex.org/I204136569"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":10,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.6955,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.7394822,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10168","display_name":"COVID-19 and Mental Health","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10168","display_name":"COVID-19 and Mental Health","score":0.991100013256073,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12943","display_name":"COVID-19 Digital Contact Tracing","score":0.9882000088691711,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.984000027179718,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.8677599430084229},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.7385186553001404},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.5584718585014343},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5143824219703674},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.5112038254737854},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.49369439482688904},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.4617606997489929},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.4450407326221466},{"id":"https://openalex.org/keywords/2019-20-coronavirus-outbreak","display_name":"2019-20 coronavirus outbreak","score":0.43543726205825806},{"id":"https://openalex.org/keywords/survey-research","display_name":"Survey research","score":0.41470879316329956},{"id":"https://openalex.org/keywords/community-engagement","display_name":"Community engagement","score":0.41317814588546753},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.36214733123779297},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.28170251846313477},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.1774202585220337},{"id":"https://openalex.org/keywords/socioeconomics","display_name":"Socioeconomics","score":0.17171943187713623},{"id":"https://openalex.org/keywords/environmental-health","display_name":"Environmental health","score":0.13820964097976685}],"concepts":[{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.8677599430084229},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.7385186553001404},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5584718585014343},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5143824219703674},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.5112038254737854},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.49369439482688904},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.4617606997489929},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4450407326221466},{"id":"https://openalex.org/C3006700255","wikidata":"https://www.wikidata.org/wiki/Q81068910","display_name":"2019-20 coronavirus outbreak","level":3,"score":0.43543726205825806},{"id":"https://openalex.org/C173481278","wikidata":"https://www.wikidata.org/wiki/Q7257997","display_name":"Survey research","level":2,"score":0.41470879316329956},{"id":"https://openalex.org/C2776193868","wikidata":"https://www.wikidata.org/wiki/Q5154950","display_name":"Community engagement","level":2,"score":0.41317814588546753},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.36214733123779297},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.28170251846313477},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.1774202585220337},{"id":"https://openalex.org/C45355965","wikidata":"https://www.wikidata.org/wiki/Q1643441","display_name":"Socioeconomics","level":1,"score":0.17171943187713623},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.13820964097976685},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C116675565","wikidata":"https://www.wikidata.org/wiki/Q3241045","display_name":"Outbreak","level":2,"score":0.0},{"id":"https://openalex.org/C159047783","wikidata":"https://www.wikidata.org/wiki/Q7215","display_name":"Virology","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3491101.3519830","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3491101.3519830","pdf_url":null,"source":{"id":"https://openalex.org/S4363607762","display_name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","raw_type":"proceedings-article"},{"id":"pmh:oai:oro.open.ac.uk:83039","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401187","display_name":"Open Research Online (The Open University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I204136569","host_organization_name":"The Open University","host_organization_lineage":["https://openalex.org/I204136569"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Conference or Workshop Item"},{"id":"pmh:oai:eprints.lancs.ac.uk:169629","is_oa":false,"landing_page_url":"https://eprints.lancs.ac.uk/id/eprint/169629/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401916","display_name":"Lancaster EPrints (Lancaster University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I67415387","host_organization_name":"Lancaster University","host_organization_lineage":["https://openalex.org/I67415387"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Contribution in Book/Report/Proceedings"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3","score":0.4300000071525574}],"awards":[{"id":"https://openalex.org/G2978004260","display_name":"Citizen Forensics","funder_award_id":"EP/R033862/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"},{"id":"https://openalex.org/G505553066","display_name":null,"funder_award_id":"SFI 13/RC/2094","funder_id":"https://openalex.org/F4320320847","funder_display_name":"Science Foundation Ireland"},{"id":"https://openalex.org/G6241449784","display_name":null,"funder_award_id":"EP/R033862/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"},{"id":"https://openalex.org/G7736775806","display_name":null,"funder_award_id":"13/RC/2094","funder_id":"https://openalex.org/F4320320847","funder_display_name":"Science Foundation Ireland"}],"funders":[{"id":"https://openalex.org/F4320320275","display_name":"University of Exeter","ror":"https://ror.org/03yghzc09"},{"id":"https://openalex.org/F4320320847","display_name":"Science Foundation Ireland","ror":"https://ror.org/0271asj38"},{"id":"https://openalex.org/F4320334627","display_name":"Engineering and Physical Sciences Research Council","ror":"https://ror.org/0439y7842"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":23,"referenced_works":["https://openalex.org/W1978229717","https://openalex.org/W1992490637","https://openalex.org/W2106568252","https://openalex.org/W2133674686","https://openalex.org/W2163055048","https://openalex.org/W2502276199","https://openalex.org/W2619009128","https://openalex.org/W3014582523","https://openalex.org/W3019170348","https://openalex.org/W3020975734","https://openalex.org/W3024767117","https://openalex.org/W3025678884","https://openalex.org/W3047747926","https://openalex.org/W3079908624","https://openalex.org/W3081881937","https://openalex.org/W3087057115","https://openalex.org/W3093589752","https://openalex.org/W3097072728","https://openalex.org/W3120829418","https://openalex.org/W3121430869","https://openalex.org/W3160670714","https://openalex.org/W3176703918","https://openalex.org/W3185685595"],"related_works":["https://openalex.org/W3136336094","https://openalex.org/W4200558412","https://openalex.org/W120539917","https://openalex.org/W3165628818","https://openalex.org/W4281740907","https://openalex.org/W4281257067","https://openalex.org/W3131084444","https://openalex.org/W2617513755","https://openalex.org/W3013370972","https://openalex.org/W3082321064"],"abstract_inverted_index":{"The":[0],"COVID-19":[1,47],"pandemic":[2,48],"has":[3],"pushed":[4],"unexpected":[5],"hardship":[6],"on":[7,50],"the":[8,16,46,55,65,76,85,99],"health,":[9],"environment,":[10],"economic,":[11],"and":[12,28,72,78],"social-political":[13],"governance":[14],"of":[15,26,59,68,101],"entire":[17],"human":[18],"population.":[19],"Local":[20],"communities":[21],"have":[22],"adopted":[23],"new":[24],"ways":[25],"communicating":[27],"connecting":[29],"to":[30,97],"support":[31,42],"each":[32],"other.":[33],"This":[34],"paper":[35],"reports":[36],"people's":[37],"attitudes":[38,83],"towards":[39,84],"online":[40],"community":[41],"initiatives":[43],"(OCSIs)":[44],"during":[45],"based":[49],"a":[51],"survey":[52],"conducted":[53],"in":[54],"UK.":[56],"Our":[57],"analysis":[58],"responses":[60],"from":[61],"699":[62],"participants":[63],"suggests":[64],"increased":[66],"use":[67],"social":[69],"media":[70],"sites":[71],"OCSI":[73],"engagement":[74],"since":[75],"pandemic,":[77],"that":[79],"people":[80],"had":[81],"positive":[82],"OCSIs,":[86],"but":[87],"improvements":[88],"were":[89],"still":[90],"required.":[91],"We":[92],"suggest":[93],"four":[94],"design":[95],"implications":[96],"alleviate":[98],"challenges":[100],"using":[102],"OCSIs.":[103]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
