{"id":"https://openalex.org/W4280651696","doi":"https://doi.org/10.1145/3488056","title":"Relational Agents for the Homeless with Tuberculosis Experience: Providing Social Support Through Human\u2013agent Relationships","display_name":"Relational Agents for the Homeless with Tuberculosis Experience: Providing Social Support Through Human\u2013agent Relationships","publication_year":2022,"publication_date":"2022-05-20","ids":{"openalex":"https://openalex.org/W4280651696","doi":"https://doi.org/10.1145/3488056"},"language":"en","primary_location":{"id":"doi:10.1145/3488056","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3488056","pdf_url":null,"source":{"id":"https://openalex.org/S4210173818","display_name":"ACM Transactions on Interactive Intelligent Systems","issn_l":"2160-6455","issn":["2160-6455","2160-6463"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Interactive Intelligent Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5006580667","display_name":"Yihyun Jang","orcid":"https://orcid.org/0000-0001-5588-1093"},"institutions":[{"id":"https://openalex.org/I193775966","display_name":"Yonsei University","ror":"https://ror.org/01wjejq96","country_code":"KR","type":"education","lineage":["https://openalex.org/I193775966"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Yi Hyun Jang","raw_affiliation_strings":["Yonsei University, Seoul, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0001-5588-1093","affiliations":[{"raw_affiliation_string":"Yonsei University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I193775966"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090977760","display_name":"Soo Han Im","orcid":null},"institutions":[{"id":"https://openalex.org/I193775966","display_name":"Yonsei University","ror":"https://ror.org/01wjejq96","country_code":"KR","type":"education","lineage":["https://openalex.org/I193775966"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Soo Han Im","raw_affiliation_strings":["Yonsei University, Seoul, Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Yonsei University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I193775966"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088085186","display_name":"Younah Kang","orcid":"https://orcid.org/0000-0003-4981-6329"},"institutions":[{"id":"https://openalex.org/I193775966","display_name":"Yonsei University","ror":"https://ror.org/01wjejq96","country_code":"KR","type":"education","lineage":["https://openalex.org/I193775966"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Younah Kang","raw_affiliation_strings":["Yonsei University, Seoul, Republic of Korea"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Yonsei University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I193775966"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101767287","display_name":"Joon Sang Baek","orcid":"https://orcid.org/0000-0002-2059-0808"},"institutions":[{"id":"https://openalex.org/I193775966","display_name":"Yonsei University","ror":"https://ror.org/01wjejq96","country_code":"KR","type":"education","lineage":["https://openalex.org/I193775966"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Joon Sang Baek","raw_affiliation_strings":["Yonsei University, Seoul, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-2059-0808","affiliations":[{"raw_affiliation_string":"Yonsei University, Seoul, Republic of Korea","institution_ids":["https://openalex.org/I193775966"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I193775966"],"apc_list":null,"apc_paid":null,"fwci":0.5249,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.69681464,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":"12","issue":"2","first_page":"1","last_page":"22"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9957000017166138,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9957000017166138,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9872000217437744,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9871000051498413,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.653986930847168},{"id":"https://openalex.org/keywords/thematic-analysis","display_name":"Thematic analysis","score":0.5111110806465149},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.49577149748802185},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.46447861194610596},{"id":"https://openalex.org/keywords/literacy","display_name":"Literacy","score":0.42324337363243103},{"id":"https://openalex.org/keywords/social-support","display_name":"Social support","score":0.41311386227607727},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3956959545612335},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.26337623596191406},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.20479130744934082},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.18771323561668396},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.17307326197624207}],"concepts":[{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.653986930847168},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.5111110806465149},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.49577149748802185},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.46447861194610596},{"id":"https://openalex.org/C547764534","wikidata":"https://www.wikidata.org/wiki/Q8236","display_name":"Literacy","level":2,"score":0.42324337363243103},{"id":"https://openalex.org/C2778087770","wikidata":"https://www.wikidata.org/wiki/Q2297111","display_name":"Social support","level":2,"score":0.41311386227607727},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3956959545612335},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.26337623596191406},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.20479130744934082},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.18771323561668396},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.17307326197624207},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3488056","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3488056","pdf_url":null,"source":{"id":"https://openalex.org/S4210173818","display_name":"ACM Transactions on Interactive Intelligent Systems","issn_l":"2160-6455","issn":["2160-6455","2160-6463"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Interactive Intelligent Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.8600000143051147,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":70,"referenced_works":["https://openalex.org/W42461611","https://openalex.org/W72540270","https://openalex.org/W150196099","https://openalex.org/W1500045510","https://openalex.org/W1535264323","https://openalex.org/W1561620361","https://openalex.org/W1566440928","https://openalex.org/W1841352775","https://openalex.org/W1967747542","https://openalex.org/W1973272516","https://openalex.org/W1974479022","https://openalex.org/W1979290264","https://openalex.org/W1982637086","https://openalex.org/W1985945240","https://openalex.org/W1988568632","https://openalex.org/W1996943337","https://openalex.org/W2010707445","https://openalex.org/W2013423621","https://openalex.org/W2013855061","https://openalex.org/W2014188674","https://openalex.org/W2016126398","https://openalex.org/W2017294844","https://openalex.org/W2017297220","https://openalex.org/W2023908969","https://openalex.org/W2027916963","https://openalex.org/W2038943260","https://openalex.org/W2041439744","https://openalex.org/W2053451565","https://openalex.org/W2064012529","https://openalex.org/W2066791249","https://openalex.org/W2082924363","https://openalex.org/W2096170313","https://openalex.org/W2096454110","https://openalex.org/W2109053210","https://openalex.org/W2111687321","https://openalex.org/W2112303891","https://openalex.org/W2113519839","https://openalex.org/W2113575123","https://openalex.org/W2123755015","https://openalex.org/W2136058926","https://openalex.org/W2138664283","https://openalex.org/W2145912022","https://openalex.org/W2149556084","https://openalex.org/W2160943341","https://openalex.org/W2161769384","https://openalex.org/W2305529643","https://openalex.org/W2314216850","https://openalex.org/W2316272961","https://openalex.org/W2339730341","https://openalex.org/W2485166676","https://openalex.org/W2594181966","https://openalex.org/W2621001074","https://openalex.org/W2698235672","https://openalex.org/W2783959345","https://openalex.org/W2795037203","https://openalex.org/W2801732275","https://openalex.org/W2887662393","https://openalex.org/W2901350425","https://openalex.org/W2943020429","https://openalex.org/W2949396266","https://openalex.org/W2957624921","https://openalex.org/W2964543620","https://openalex.org/W3016659462","https://openalex.org/W3084929246","https://openalex.org/W3115505003","https://openalex.org/W3125770638","https://openalex.org/W3133861623","https://openalex.org/W4246256220","https://openalex.org/W4254325433","https://openalex.org/W6765569381"],"related_works":["https://openalex.org/W1980714815","https://openalex.org/W3133630643","https://openalex.org/W608490485","https://openalex.org/W2481729736","https://openalex.org/W2236208621","https://openalex.org/W4389636114","https://openalex.org/W2967475239","https://openalex.org/W4308919250","https://openalex.org/W3203106571","https://openalex.org/W2545074387"],"abstract_inverted_index":{"In":[0],"human\u2013computer":[1],"interaction":[2],"(HCI)":[3],"research,":[4],"relational":[5],"agents":[6],"(RAs)":[7],"are":[8,120,192],"increasingly":[9],"used":[10],"to":[11,21,40,155,195,230,238],"improve":[12],"social":[13,212],"support":[14,28,183],"for":[15,29,58,161],"vulnerable":[16,35],"groups":[17],"including":[18],"people":[19,196,241],"exposed":[20],"stigmas,":[22],"alienation,":[23],"and":[24,47,79,81,91,115,128,165,173,202,224],"isolation.":[25],"However,":[26],"technical":[27],"tuberculosis":[30],"(TB)":[31],"patients,":[32,64],"one":[33],"such":[34],"group,":[36],"remains":[37],"insufficient":[38],"due":[39],"the":[41,44,51,71,103,111,118,134,144,156,178,185,207,216],"nature":[42,135],"of":[43,105,136,150,158,206,218],"infectious":[45],"disease":[46],"difficulties":[48],"in":[49,102,210,221],"accessing":[50],"homeless":[52,62,162,179],"community.":[53],"To":[54],"derive":[55],"design":[56,104,146],"considerations":[57],"developing":[59],"RAs":[60],"targeting":[61],"TB":[63,163],"we":[65,142],"conducted":[66],"an":[67,106,159,226],"empirical":[68],"study":[69],"on":[70],"patients.":[72],"Data":[73],"were":[74,82,94],"collected":[75],"through":[76],"participatory":[77],"observations":[78],"interviews":[80],"processed":[83],"using":[84],"deductive":[85],"thematic":[86],"analysis.":[87],"The":[88],"patients\u2019":[89,112],"environmental":[90,127],"behavioral":[92,129],"characteristics":[93],"classified,":[95],"which":[96,131],"showed":[97],"that":[98,188],"understanding":[99],"these":[100],"factors":[101],"RA":[107,160,227],"is":[108,152],"important":[109],"because":[110],"perception,":[113],"attitudes,":[114],"expectations":[116],"towards":[117],"agent":[119],"shaped":[121],"by":[122],"(and":[123],"also":[124],"shape)":[125],"their":[126],"characteristics,":[130],"consequently":[132],"affect":[133],"relationships":[137,189],"formed":[138],"between":[139],"them.":[140],"Therefore,":[141],"drew":[143],"following":[145],"considerations:":[147],"(1)":[148],"protection":[149],"privacy":[151],"a":[153,236],"prerequisite":[154],"use":[157],"patients":[164],"can":[166,214],"be":[167],"addressed":[168],"from":[169,184],"both":[170],"short-term":[171],"(technical)":[172],"long-term":[174],"(sociotechnical)":[175],"perspectives;":[176],"(2)":[177],"group":[180],"emphasized":[181],"affective":[182,219],"agent,":[186],"suggesting":[187],"per":[190],"se":[191],"already":[193],"valuable":[194],"who":[197],"have":[198],"been":[199],"socially":[200],"isolated":[201],"stigmatized;":[203],"(3)":[204],"consideration":[205],"past":[208],"memories":[209],"selecting":[211],"cues":[213],"facilitate":[215],"exchange":[217],"expressions":[220],"user\u2013agent":[222],"interaction;":[223],"(4)":[225],"should":[228],"clarify":[229],"its":[231,233],"interlocuters":[232],"identity":[234],"as":[235],"machine":[237],"avoid":[239],"confusing":[240],"with":[242],"low":[243],"technological":[244],"literacy.":[245]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}