{"id":"https://openalex.org/W4206393853","doi":"https://doi.org/10.1145/3487664.3487808","title":"Smart Retailing Technologies to counter current Retail Challenges - An Assessment of Impacts","display_name":"Smart Retailing Technologies to counter current Retail Challenges - An Assessment of Impacts","publication_year":2021,"publication_date":"2021-11-29","ids":{"openalex":"https://openalex.org/W4206393853","doi":"https://doi.org/10.1145/3487664.3487808"},"language":"en","primary_location":{"id":"doi:10.1145/3487664.3487808","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3487664.3487808","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The 23rd International Conference on Information Integration and Web Intelligence","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044157567","display_name":"Patrick Hafner","orcid":"https://orcid.org/0000-0002-6813-5142"},"institutions":[{"id":"https://openalex.org/I129774422","display_name":"University of Vienna","ror":"https://ror.org/03prydq77","country_code":"AT","type":"education","lineage":["https://openalex.org/I129774422"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Patrick Hafner","raw_affiliation_strings":["University of Vienna, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Vienna, Austria","institution_ids":["https://openalex.org/I129774422"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5055972700","display_name":"Alexander Voelz","orcid":"https://orcid.org/0000-0003-4580-1445"},"institutions":[{"id":"https://openalex.org/I129774422","display_name":"University of Vienna","ror":"https://ror.org/03prydq77","country_code":"AT","type":"education","lineage":["https://openalex.org/I129774422"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Alexander Voelz","raw_affiliation_strings":["University of Vienna, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Vienna, Austria","institution_ids":["https://openalex.org/I129774422"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5077947231","display_name":"Christine Strau\u00df","orcid":"https://orcid.org/0000-0003-0276-3610"},"institutions":[{"id":"https://openalex.org/I129774422","display_name":"University of Vienna","ror":"https://ror.org/03prydq77","country_code":"AT","type":"education","lineage":["https://openalex.org/I129774422"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Christine Strauss","raw_affiliation_strings":["University of Vienna, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Vienna, Austria","institution_ids":["https://openalex.org/I129774422"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I129774422"],"apc_list":null,"apc_paid":null,"fwci":2.0429,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.87219273,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"586","last_page":"595"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.96670001745224,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9537000060081482,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5737094283103943},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5172165632247925},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5073253512382507},{"id":"https://openalex.org/keywords/brick-and-mortar","display_name":"Brick and mortar","score":0.49372944235801697},{"id":"https://openalex.org/keywords/retail-industry","display_name":"Retail industry","score":0.48317021131515503},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4409111738204956},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.42824530601501465},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4150984287261963},{"id":"https://openalex.org/keywords/emerging-technologies","display_name":"Emerging technologies","score":0.4108086824417114},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4059378206729889},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.40209609270095825},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33256906270980835},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.22777816653251648},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.13081568479537964},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.12968683242797852},{"id":"https://openalex.org/keywords/mechanical-engineering","display_name":"Mechanical engineering","score":0.09261336922645569},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.092536062002182}],"concepts":[{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5737094283103943},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5172165632247925},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5073253512382507},{"id":"https://openalex.org/C2780319250","wikidata":"https://www.wikidata.org/wiki/Q726870","display_name":"Brick and mortar","level":3,"score":0.49372944235801697},{"id":"https://openalex.org/C2986470052","wikidata":"https://www.wikidata.org/wiki/Q126793","display_name":"Retail industry","level":2,"score":0.48317021131515503},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4409111738204956},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.42824530601501465},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4150984287261963},{"id":"https://openalex.org/C207267971","wikidata":"https://www.wikidata.org/wiki/Q120208","display_name":"Emerging technologies","level":2,"score":0.4108086824417114},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4059378206729889},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.40209609270095825},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33256906270980835},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.22777816653251648},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.13081568479537964},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.12968683242797852},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.09261336922645569},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.092536062002182},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3487664.3487808","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3487664.3487808","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The 23rd International Conference on Information Integration and Web Intelligence","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6600000262260437}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":49,"referenced_works":["https://openalex.org/W1955049276","https://openalex.org/W1970891451","https://openalex.org/W1980575689","https://openalex.org/W1985127276","https://openalex.org/W2059866013","https://openalex.org/W2064147572","https://openalex.org/W2104212223","https://openalex.org/W2122276258","https://openalex.org/W2125057168","https://openalex.org/W2157180698","https://openalex.org/W2196845075","https://openalex.org/W2327663278","https://openalex.org/W2411405514","https://openalex.org/W2526763399","https://openalex.org/W2561824495","https://openalex.org/W2571715646","https://openalex.org/W2578287714","https://openalex.org/W2583410069","https://openalex.org/W2612321090","https://openalex.org/W2616854319","https://openalex.org/W2755811824","https://openalex.org/W2761330267","https://openalex.org/W2781500483","https://openalex.org/W2781583293","https://openalex.org/W2789524409","https://openalex.org/W2792159113","https://openalex.org/W2883969375","https://openalex.org/W2887732019","https://openalex.org/W2897859972","https://openalex.org/W2900038174","https://openalex.org/W2908030869","https://openalex.org/W2909497212","https://openalex.org/W2917097599","https://openalex.org/W2954279537","https://openalex.org/W2970807495","https://openalex.org/W2972982607","https://openalex.org/W3010852177","https://openalex.org/W3013486948","https://openalex.org/W3018608005","https://openalex.org/W3030500450","https://openalex.org/W3047891072","https://openalex.org/W3087889130","https://openalex.org/W3092644558","https://openalex.org/W3099093076","https://openalex.org/W3106708107","https://openalex.org/W3125566905","https://openalex.org/W3133943625","https://openalex.org/W3163644305","https://openalex.org/W3198071965"],"related_works":["https://openalex.org/W2625363013","https://openalex.org/W4248751352","https://openalex.org/W3013466958","https://openalex.org/W2889957271","https://openalex.org/W3092291590","https://openalex.org/W2948371876","https://openalex.org/W2922057710","https://openalex.org/W4366415321","https://openalex.org/W2978456264","https://openalex.org/W4381162485"],"abstract_inverted_index":{"Smart":[0],"Retailing":[1],"(SR)":[2],"is":[3],"discussed":[4,90],"in":[5,35,48,60,91,144],"the":[6,17,21,30,43,49,61,74,100,105,122,140,149],"current":[7,31],"literature":[8,55],"as":[9],"a":[10,54,63,72,113],"possible":[11],"answer":[12],"of":[13,23,33,57,65,102,115,118,142],"brick-and-mortar":[14,153],"stores":[15],"to":[16,28,41,135],"challenges":[18,44,97,150],"created":[19,88],"by":[20,152],"rise":[22],"e-commerce.":[24],"This":[25],"study":[26],"aims":[27],"assess":[29],"state":[32],"research":[34],"SR":[36,67,85,103,143],"and":[37,82,89,96,110],"evaluate":[38],"its":[39],"potential":[40,141],"confront":[42],"that":[45],"have":[46],"arisen":[47],"industry.":[50],"First,":[51],"based":[52],"on":[53],"review":[56],"key":[58],"journals":[59],"field,":[62],"classification":[64],"relevant":[66],"technologies":[68,124],"was":[69,125],"conducted.":[70],"As":[71],"result,":[73],"three":[75],"categories:":[76],"(i)":[77],"service-oriented,":[78],"(ii)":[79],"business":[80],"process-oriented,":[81],"(iii)":[83],"hybrid":[84],"technologies,":[86],"were":[87],"detail.":[92],"Second,":[93],"fundamental":[94],"benefits":[95],"associated":[98],"with":[99],"implementation":[101],"at":[104],"point-of-sale":[106],"(PoS)":[107],"are":[108],"derived":[109],"discussed.":[111],"Third,":[112],"comparison":[114],"specific":[116],"areas":[117],"impact":[119],"for":[120],"implementing":[121],"individual":[123],"carried":[126],"out.":[127],"Overall,":[128],"this":[129],"work":[130],"has":[131],"taken":[132],"further":[133],"steps":[134],"provide":[136],"more":[137],"insights":[138],"into":[139],"future":[145],"retail":[146],"scenarios,":[147],"regarding":[148],"faced":[151],"retail.":[154]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3}],"updated_date":"2026-07-30T17:31:21.811387","created_date":"2025-10-10T00:00:00"}
