{"id":"https://openalex.org/W3200630942","doi":"https://doi.org/10.1145/3485874","title":"Chatbots to Support Young Adults\u2019 Mental Health: An Exploratory Study of Acceptability","display_name":"Chatbots to Support Young Adults\u2019 Mental Health: An Exploratory Study of Acceptability","publication_year":2022,"publication_date":"2022-05-24","ids":{"openalex":"https://openalex.org/W3200630942","doi":"https://doi.org/10.1145/3485874","mag":"3200630942"},"language":"en","primary_location":{"id":"doi:10.1145/3485874","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3485874","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3485874","source":{"id":"https://openalex.org/S4210173818","display_name":"ACM Transactions on Interactive Intelligent Systems","issn_l":"2160-6455","issn":["2160-6455","2160-6463"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Interactive Intelligent Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3485874","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069941348","display_name":"Theodora Koulouri","orcid":"https://orcid.org/0000-0001-9588-9647"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Theodora Koulouri","raw_affiliation_strings":["Department of Computer Science, Brunel University"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Brunel University","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013014704","display_name":"Robert D. Macredie","orcid":"https://orcid.org/0000-0001-5066-425X"},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Robert D. Macredie","raw_affiliation_strings":["Department of Computer Science, Brunel University"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Brunel University","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5097192072","display_name":"David Olakitan","orcid":null},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"David Olakitan","raw_affiliation_strings":["Department of Computer Science, Brunel University"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science, Brunel University","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5069941348"],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":14.5655,"has_fulltext":true,"cited_by_count":106,"citation_normalized_percentile":{"value":0.99517136,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"12","issue":"2","first_page":"1","last_page":"39"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13283","display_name":"Mental Health Research Topics","score":0.9925000071525574,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10272","display_name":"Mental Health Treatment and Access","score":0.989300012588501,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mental-health","display_name":"Mental health","score":0.8267027735710144},{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.7527756690979004},{"id":"https://openalex.org/keywords/exploratory-research","display_name":"Exploratory research","score":0.5734068751335144},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5410133600234985},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4754202961921692},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.44382548332214355},{"id":"https://openalex.org/keywords/psychological-intervention","display_name":"Psychological intervention","score":0.4156753122806549},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3728209137916565},{"id":"https://openalex.org/keywords/psychiatry","display_name":"Psychiatry","score":0.2430964708328247},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.13973847031593323},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.10187622904777527}],"concepts":[{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.8267027735710144},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7527756690979004},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.5734068751335144},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5410133600234985},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4754202961921692},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.44382548332214355},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.4156753122806549},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3728209137916565},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.2430964708328247},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13973847031593323},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.10187622904777527},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3485874","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3485874","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3485874","source":{"id":"https://openalex.org/S4210173818","display_name":"ACM Transactions on Interactive Intelligent Systems","issn_l":"2160-6455","issn":["2160-6455","2160-6463"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Interactive Intelligent Systems","raw_type":"journal-article"},{"id":"pmh:oai:bura.brunel.ac.uk:2438/23269","is_oa":false,"landing_page_url":"https://bura.brunel.ac.uk/handle/2438/23269","pdf_url":null,"source":{"id":"https://openalex.org/S4306401473","display_name":"Brunel University Research Archive (BURA) (Brunel University London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I59433898","host_organization_name":"Brunel University of London","host_organization_lineage":["https://openalex.org/I59433898"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"doi:10.1145/3485874","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3485874","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3485874","source":{"id":"https://openalex.org/S4210173818","display_name":"ACM Transactions on Interactive Intelligent Systems","issn_l":"2160-6455","issn":["2160-6455","2160-6463"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Interactive Intelligent Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6800000071525574,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3200630942.pdf","grobid_xml":"https://content.openalex.org/works/W3200630942.grobid-xml"},"referenced_works_count":91,"referenced_works":["https://openalex.org/W19399978","https://openalex.org/W1544133109","https://openalex.org/W1918545434","https://openalex.org/W1967296328","https://openalex.org/W1971324531","https://openalex.org/W1981913899","https://openalex.org/W2003122487","https://openalex.org/W2016126398","https://openalex.org/W2034792075","https://openalex.org/W2060794278","https://openalex.org/W2064721329","https://openalex.org/W2083608070","https://openalex.org/W2091913375","https://openalex.org/W2099386544","https://openalex.org/W2100379340","https://openalex.org/W2103080374","https://openalex.org/W2106122852","https://openalex.org/W2107750653","https://openalex.org/W2111579636","https://openalex.org/W2118256630","https://openalex.org/W2118826874","https://openalex.org/W2121868697","https://openalex.org/W2135103458","https://openalex.org/W2160828537","https://openalex.org/W2184155438","https://openalex.org/W2229710742","https://openalex.org/W2275716005","https://openalex.org/W2289545039","https://openalex.org/W2293723806","https://openalex.org/W2294710604","https://openalex.org/W2322534411","https://openalex.org/W2398410084","https://openalex.org/W2406771186","https://openalex.org/W2473528635","https://openalex.org/W2496093417","https://openalex.org/W2508145593","https://openalex.org/W2516065220","https://openalex.org/W2551095554","https://openalex.org/W2552489627","https://openalex.org/W2554071492","https://openalex.org/W2565874407","https://openalex.org/W2582406074","https://openalex.org/W2588443021","https://openalex.org/W2590109567","https://openalex.org/W2605110887","https://openalex.org/W2605366276","https://openalex.org/W2607908444","https://openalex.org/W2608852370","https://openalex.org/W2611369375","https://openalex.org/W2612630960","https://openalex.org/W2615921617","https://openalex.org/W2619354375","https://openalex.org/W2622863697","https://openalex.org/W2623779865","https://openalex.org/W2734969743","https://openalex.org/W2743183116","https://openalex.org/W2744519557","https://openalex.org/W2753080726","https://openalex.org/W2754425142","https://openalex.org/W2760194415","https://openalex.org/W2761423999","https://openalex.org/W2763552934","https://openalex.org/W2765304416","https://openalex.org/W2768275546","https://openalex.org/W2793130845","https://openalex.org/W2795082847","https://openalex.org/W2801150160","https://openalex.org/W2806313543","https://openalex.org/W2806569034","https://openalex.org/W2843010082","https://openalex.org/W2885791157","https://openalex.org/W2889335577","https://openalex.org/W2910405423","https://openalex.org/W2913713488","https://openalex.org/W2914084521","https://openalex.org/W2922711788","https://openalex.org/W2934309502","https://openalex.org/W2942811502","https://openalex.org/W2953947009","https://openalex.org/W2953988225","https://openalex.org/W2969468266","https://openalex.org/W2975920545","https://openalex.org/W2982702361","https://openalex.org/W2998837152","https://openalex.org/W3000666106","https://openalex.org/W3010449928","https://openalex.org/W3039973605","https://openalex.org/W3064053140","https://openalex.org/W3092757811","https://openalex.org/W3162547504","https://openalex.org/W4245585813"],"related_works":["https://openalex.org/W4376455825","https://openalex.org/W1531808129","https://openalex.org/W2622013112","https://openalex.org/W3200386096","https://openalex.org/W2079390537","https://openalex.org/W2069510972","https://openalex.org/W2028917246","https://openalex.org/W4381733623","https://openalex.org/W2605852498","https://openalex.org/W2095322754"],"abstract_inverted_index":{"Despite":[0],"the":[1,72,121,149,181,192,202,205,234,241,259],"prevalence":[2],"of":[3,9,74,110,120,123,131,151,187,194,204,243,248,258],"mental":[4,23,78,102,124,135,152,188,195,222,249],"health":[5,24,125,136,153,189,196,223,250],"conditions,":[6],"stigma,":[7],"lack":[8],"awareness,":[10],"and":[11,31,37,43,130,156,176,184,236,238,252,255],"limited":[12],"resources":[13],"impede":[14],"access":[15],"to":[16,21,40,148,158,220,232],"care,":[17],"creating":[18],"a":[19,46,108,114,141,173],"need":[20],"improve":[22,41],"support.":[25],"The":[26],"recent":[27],"surge":[28],"in":[29,34,50,62,77,93,101,126],"scientific":[30],"commercial":[32],"interest":[33],"conversational":[35,75,90,154],"agents":[36,76,91,155],"their":[38,132],"potential":[39,185],"diagnosis":[42],"treatment":[44],"seems":[45],"potentially":[47],"fruitful":[48],"area":[49],"this":[51,127],"respect,":[52],"particularly":[53],"for":[54,104,201,225,240],"young":[55,105,111,169,226],"adults":[56,112],"who":[57,166],"widely":[58],"use":[59],"such":[60],"systems":[61],"other":[63],"contexts.":[64],"Yet,":[65],"there":[66],"is":[67],"little":[68],"research":[69,85,160,210],"that":[70,87,214],"considers":[71],"acceptability":[73,150,203],"health.":[79],"This":[80],"study,":[81],"therefore,":[82],"presents":[83],"three":[84],"activities":[86],"explore":[88],"whether":[89],"and,":[92],"particular,":[94],"chatbots":[95,190,215,251],"can":[96],"be":[97],"an":[98,118,217],"acceptable":[99,218],"solution":[100,219],"healthcare":[103],"adults.":[106],"First,":[107],"survey":[109],"(in":[113],"university":[115],"setting)":[116],"provides":[117],"understanding":[119],"landscape":[122],"age":[128],"group":[129],"views":[133],"around":[134],"technology,":[137],"including":[138],"chatbots.":[139],"Second,":[140],"literature":[142],"review":[143],"synthesises":[144],"current":[145],"evidence":[146,213],"relating":[147,231],"points":[157],"future":[159],"priorities.":[161],"Third,":[162],"interviews":[163],"with":[164,168],"counsellors":[165],"work":[167],"adults,":[170],"supported":[171],"by":[172],"chatbot":[174],"prototype":[175],"user-centred":[177,244],"design":[178],"techniques,":[179],"reveal":[180],"perceived":[182],"benefits":[183],"roles":[186],"from":[191],"perspective":[193],"professionals,":[197],"while":[198],"suggesting":[199],"preconditions":[200],"technology.":[206],"Taken":[207],"together,":[208],"these":[209],"activities:":[211],"provide":[212],"are":[216],"offering":[221],"support":[224],"adults;":[227],"identify":[228],"specific":[229],"challenges":[230],"both":[233],"technology":[235],"environment;":[237],"argue":[239],"application":[242],"approaches":[245],"during":[246],"development":[247],"more":[253],"systematic":[254],"rigorous":[256],"evaluations":[257],"resulting":[260],"solutions.":[261]},"counts_by_year":[{"year":2026,"cited_by_count":10},{"year":2025,"cited_by_count":38},{"year":2024,"cited_by_count":37},{"year":2023,"cited_by_count":20},{"year":2022,"cited_by_count":1}],"updated_date":"2026-04-13T07:58:08.660418","created_date":"2025-10-10T00:00:00"}
