{"id":"https://openalex.org/W3206163873","doi":"https://doi.org/10.1145/3479579","title":"Bridging Fluency Disparity between Native and Nonnative Speakers in Multilingual Multiparty Collaboration Using a Clarification Agent","display_name":"Bridging Fluency Disparity between Native and Nonnative Speakers in Multilingual Multiparty Collaboration Using a Clarification Agent","publication_year":2021,"publication_date":"2021-10-13","ids":{"openalex":"https://openalex.org/W3206163873","doi":"https://doi.org/10.1145/3479579","mag":"3206163873"},"language":"en","primary_location":{"id":"doi:10.1145/3479579","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3479579","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063708115","display_name":"Wen Duan","orcid":"https://orcid.org/0000-0002-2541-888X"},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Wen Duan","raw_affiliation_strings":["Cornell University, Ithaca, NY, USA"],"affiliations":[{"raw_affiliation_string":"Cornell University, Ithaca, NY, USA","institution_ids":["https://openalex.org/I205783295"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002262440","display_name":"Naomi Yamashita","orcid":"https://orcid.org/0000-0003-0643-6262"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Naomi Yamashita","raw_affiliation_strings":["NTT, Keihanna, Japan"],"affiliations":[{"raw_affiliation_string":"NTT, Keihanna, Japan","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5078852302","display_name":"Y. Shirai","orcid":"https://orcid.org/0000-0003-4779-8905"},"institutions":[{"id":"https://openalex.org/I2251713219","display_name":"NTT (Japan)","ror":"https://ror.org/00berct97","country_code":"JP","type":"company","lineage":["https://openalex.org/I2251713219"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Yoshinari Shirai","raw_affiliation_strings":["NTT, Kyoto, Japan"],"affiliations":[{"raw_affiliation_string":"NTT, Kyoto, Japan","institution_ids":["https://openalex.org/I2251713219"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089448650","display_name":"Susan R. Fussell","orcid":"https://orcid.org/0000-0001-8980-5232"},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Susan R. Fussell","raw_affiliation_strings":["Cornell University, Ithaca, NY, USA"],"affiliations":[{"raw_affiliation_string":"Cornell University, Ithaca, NY, USA","institution_ids":["https://openalex.org/I205783295"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5063708115"],"corresponding_institution_ids":["https://openalex.org/I205783295"],"apc_list":null,"apc_paid":null,"fwci":1.5399,"has_fulltext":false,"cited_by_count":22,"citation_normalized_percentile":{"value":0.86234311,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"5","issue":"CSCW2","first_page":"1","last_page":"31"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9955000281333923,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.8419208526611328},{"id":"https://openalex.org/keywords/fluency","display_name":"Fluency","score":0.8112707138061523},{"id":"https://openalex.org/keywords/bridging","display_name":"Bridging (networking)","score":0.6879609227180481},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6055300235748291},{"id":"https://openalex.org/keywords/competence","display_name":"Competence (human resources)","score":0.48877474665641785},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.3943777084350586},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3649744987487793},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.3211723864078522},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.24830079078674316},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.146187424659729},{"id":"https://openalex.org/keywords/mathematics-education","display_name":"Mathematics education","score":0.11091980338096619}],"concepts":[{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.8419208526611328},{"id":"https://openalex.org/C2777413886","wikidata":"https://www.wikidata.org/wiki/Q3276013","display_name":"Fluency","level":2,"score":0.8112707138061523},{"id":"https://openalex.org/C174348530","wikidata":"https://www.wikidata.org/wiki/Q188635","display_name":"Bridging (networking)","level":2,"score":0.6879609227180481},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6055300235748291},{"id":"https://openalex.org/C100521375","wikidata":"https://www.wikidata.org/wiki/Q2015382","display_name":"Competence (human resources)","level":2,"score":0.48877474665641785},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.3943777084350586},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3649744987487793},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.3211723864078522},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.24830079078674316},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.146187424659729},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.11091980338096619},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3479579","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3479579","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.7200000286102295,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W107011582","https://openalex.org/W374846251","https://openalex.org/W1550621568","https://openalex.org/W1696129173","https://openalex.org/W1741471588","https://openalex.org/W1792761184","https://openalex.org/W1962440095","https://openalex.org/W1975273460","https://openalex.org/W1975853827","https://openalex.org/W1983634412","https://openalex.org/W1991832625","https://openalex.org/W1992741451","https://openalex.org/W1992747334","https://openalex.org/W1994660327","https://openalex.org/W2012139820","https://openalex.org/W2014381111","https://openalex.org/W2018522190","https://openalex.org/W2023167520","https://openalex.org/W2031852740","https://openalex.org/W2035454764","https://openalex.org/W2037823421","https://openalex.org/W2046689706","https://openalex.org/W2048396937","https://openalex.org/W2049308095","https://openalex.org/W2056571671","https://openalex.org/W2058472657","https://openalex.org/W2066063339","https://openalex.org/W2067193226","https://openalex.org/W2071252581","https://openalex.org/W2081482167","https://openalex.org/W2082490605","https://openalex.org/W2106208206","https://openalex.org/W2109768540","https://openalex.org/W2110021966","https://openalex.org/W2124654639","https://openalex.org/W2132229198","https://openalex.org/W2132964193","https://openalex.org/W2136314905","https://openalex.org/W2137719513","https://openalex.org/W2145484281","https://openalex.org/W2146882979","https://openalex.org/W2146991362","https://openalex.org/W2153190547","https://openalex.org/W2153403719","https://openalex.org/W2156897926","https://openalex.org/W2157289187","https://openalex.org/W2157300266","https://openalex.org/W2162777455","https://openalex.org/W2165400255","https://openalex.org/W2169749310","https://openalex.org/W2181496999","https://openalex.org/W2329395632","https://openalex.org/W2375489111","https://openalex.org/W2546735838","https://openalex.org/W2585753732","https://openalex.org/W2588948966","https://openalex.org/W2671419404","https://openalex.org/W2768108654","https://openalex.org/W2774129038","https://openalex.org/W2798476347","https://openalex.org/W2799444656","https://openalex.org/W2942454454","https://openalex.org/W2985339854","https://openalex.org/W3009999177","https://openalex.org/W3030120704","https://openalex.org/W3163147091","https://openalex.org/W4237933765","https://openalex.org/W6819083493"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W1968552888","https://openalex.org/W2374116601","https://openalex.org/W3093134843","https://openalex.org/W1511346092","https://openalex.org/W1527532029","https://openalex.org/W2378167147","https://openalex.org/W3210777354","https://openalex.org/W2281307425","https://openalex.org/W2772323916"],"abstract_inverted_index":{"Multiparty":[0],"collaboration":[1],"using":[2],"a":[3,49,55,60,82,101,116,128,133,142,147],"common":[4],"language":[5,74],"is":[6],"often":[7,25],"challenging":[8],"for":[9,62],"nonnative":[10],"speakers":[11],"(NNS).":[12],"Conversation":[13],"can":[14],"move":[15],"forward":[16],"rapidly,":[17],"with":[18,105,135,149],"terms":[19],"and":[20,94,111,140,184,202],"references":[21],"unfamiliar":[22,73],"to":[23,35,46,72,90,213,217],"NNS":[24,29,47,67,92,134,148,174,189],"going":[26],"unexplained":[27],"because":[28],"do":[30],"not":[31],"request":[32],"clarification":[33,87],"due":[34,71],"cognitive":[36],"overload":[37],"or":[38],"face":[39,78],"concerns.":[40],"Language":[41],"difficulties":[42],"may":[43],"further":[44],"lead":[45],"having":[48],"low":[50],"level":[51],"of":[52,108,118,138],"participation":[53],"in":[54,96,161,178,194,197,204],"conversation,":[56],"which":[57],"could":[58],"be":[59],"loss":[61],"multilingual":[63,220],"teams.":[64],"To":[65],"help":[66,91],"resolve":[68],"potential":[69],"confusions":[70],"use":[75],"without":[76,166],"risking":[77],"concerns,":[79],"we":[80],"created":[81],"conversation":[83],"agent":[84,130,144,163,172,200],"that":[85,131,145,155],"asked":[86],"questions":[88],"intended":[89],"follow":[93],"participate":[95],"multiparty":[97,221],"conversations.":[98],"We":[99],"conducted":[100],"within-subjects":[102],"laboratory":[103],"experiment":[104],"17":[106],"triads":[107],"2":[109],"NS":[110,156],"1":[112],"NNS,":[113],"who":[114],"performed":[115],"series":[117],"collaborative":[119],"tasks":[120],"under":[121],"three":[122],"conditions:":[123],"a)":[124],"no":[125],"agent,":[126],"b)":[127],"high-level":[129,171],"resembles":[132,146],"good":[136],"command":[137],"English,":[139],"c)":[141],"low-level":[143,199],"poor":[150],"English":[151,195],"skills.":[152],"Results":[153],"suggest":[154,210],"made":[157],"significantly":[158,186],"more":[159],"clarifications":[160],"both":[162],"conditions":[164],"than":[165],"an":[167,176],"agent.":[168],"In":[169],"the":[170,181,198,205,215],"condition,":[173],"reported":[175],"increase":[177],"understanding":[179],"after":[180],"agent's":[182],"interruption":[183],"spoke":[185],"more.":[187],"Further,":[188],"evaluated":[190],"their":[191],"communication":[192],"competence":[193],"highest":[196],"condition":[201],"lowest":[203],"control":[206],"condition.":[207],"Our":[208],"findings":[209],"several":[211],"directions":[212],"improve":[214],"tool":[216],"better":[218],"facilitate":[219],"communication.":[222]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":1}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}
