{"id":"https://openalex.org/W3206953156","doi":"https://doi.org/10.1145/3472301.3484362","title":"Communication and Personality","display_name":"Communication and Personality","publication_year":2021,"publication_date":"2021-10-12","ids":{"openalex":"https://openalex.org/W3206953156","doi":"https://doi.org/10.1145/3472301.3484362","mag":"3206953156"},"language":"en","primary_location":{"id":"doi:10.1145/3472301.3484362","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3472301.3484362","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the XX Brazilian Symposium on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112696000","display_name":"Diogo Nazareno Almeida de Melo","orcid":null},"institutions":[{"id":"https://openalex.org/I4210163697","display_name":"Centro Universit\u00e1rio Cat\u00f3lica de Quixad\u00e1","ror":"https://ror.org/053kjm920","country_code":"BR","type":"education","lineage":["https://openalex.org/I4210163697"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Diogo Nazareno Almeida de Melo","raw_affiliation_strings":["Campus Quixad\u00e1 - UFC, Quixad\u00e1, CE, Brazil"],"affiliations":[{"raw_affiliation_string":"Campus Quixad\u00e1 - UFC, Quixad\u00e1, CE, Brazil","institution_ids":["https://openalex.org/I4210163697"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081110197","display_name":"Ingrid Teixeira Monteiro","orcid":"https://orcid.org/0000-0001-5468-0724"},"institutions":[{"id":"https://openalex.org/I4210163697","display_name":"Centro Universit\u00e1rio Cat\u00f3lica de Quixad\u00e1","ror":"https://ror.org/053kjm920","country_code":"BR","type":"education","lineage":["https://openalex.org/I4210163697"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Ingrid Teixeira Monteiro","raw_affiliation_strings":["Campus Quixad\u00e1 - UFC, Quixad\u00e1, CE, Brazil"],"affiliations":[{"raw_affiliation_string":"Campus Quixad\u00e1 - UFC, Quixad\u00e1, CE, Brazil","institution_ids":["https://openalex.org/I4210163697"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5112696000"],"corresponding_institution_ids":["https://openalex.org/I4210163697"],"apc_list":null,"apc_paid":null,"fwci":0.4079,"has_fulltext":false,"cited_by_count":25,"citation_normalized_percentile":{"value":0.69302056,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"10"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13155","display_name":"Digital Communication and Language","score":0.9610999822616577,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/personality","display_name":"Personality","score":0.80234694480896},{"id":"https://openalex.org/keywords/semiotics","display_name":"Semiotics","score":0.5216249227523804},{"id":"https://openalex.org/keywords/big-five-personality-traits","display_name":"Big Five personality traits","score":0.5214771032333374},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4623037874698639},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.4586380422115326},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.4344521760940552},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.4281000792980194},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.36114490032196045},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3233884572982788},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2013697624206543},{"id":"https://openalex.org/keywords/disease","display_name":"Disease","score":0.10965117812156677},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.10589092969894409},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.10443878173828125},{"id":"https://openalex.org/keywords/linguistics","display_name":"Linguistics","score":0.09974297881126404}],"concepts":[{"id":"https://openalex.org/C187288502","wikidata":"https://www.wikidata.org/wiki/Q641118","display_name":"Personality","level":2,"score":0.80234694480896},{"id":"https://openalex.org/C139997677","wikidata":"https://www.wikidata.org/wiki/Q60195","display_name":"Semiotics","level":2,"score":0.5216249227523804},{"id":"https://openalex.org/C2865642","wikidata":"https://www.wikidata.org/wiki/Q378132","display_name":"Big Five personality traits","level":3,"score":0.5214771032333374},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4623037874698639},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.4586380422115326},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.4344521760940552},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.4281000792980194},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.36114490032196045},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3233884572982788},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2013697624206543},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.10965117812156677},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.10589092969894409},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.10443878173828125},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.09974297881126404},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3472301.3484362","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3472301.3484362","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the XX Brazilian Symposium on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Good health and well-being","score":0.7200000286102295,"id":"https://metadata.un.org/sdg/3"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W1987329516","https://openalex.org/W1997551455","https://openalex.org/W2047277325","https://openalex.org/W2063776377","https://openalex.org/W2117812870","https://openalex.org/W2506855104","https://openalex.org/W2606631382","https://openalex.org/W2621178202","https://openalex.org/W2789650693","https://openalex.org/W2806578271","https://openalex.org/W2808216081","https://openalex.org/W2883734023","https://openalex.org/W2888047309","https://openalex.org/W2896640274","https://openalex.org/W2939803556","https://openalex.org/W2949818574","https://openalex.org/W3005926770","https://openalex.org/W3013152415","https://openalex.org/W3013162815","https://openalex.org/W3016159310","https://openalex.org/W3038288326","https://openalex.org/W3064053140","https://openalex.org/W3102614932","https://openalex.org/W3160102284","https://openalex.org/W4239187549","https://openalex.org/W4249540773","https://openalex.org/W4253823185"],"related_works":["https://openalex.org/W2314134133","https://openalex.org/W1574317441","https://openalex.org/W2055592795","https://openalex.org/W4232382212","https://openalex.org/W3122195146","https://openalex.org/W2355914877","https://openalex.org/W2083262586","https://openalex.org/W2613453305","https://openalex.org/W1731616892","https://openalex.org/W4392920235"],"abstract_inverted_index":{"With":[0],"the":[1,15,23,33,67,74,83,112,117,127,133,136,142,154],"COVID-19":[2,139],"pandemic,":[3],"governments":[4],"have":[5],"used":[6,66],"applications":[7,18],"to":[8,11,43,72,132],"help":[9],"citizens":[10],"be":[12],"informed":[13],"about":[14],"disease.":[16],"Some":[17],"use":[19,97],"chatbots,":[20],"which":[21],"despite":[22],"advances,":[24],"still":[25],"represent":[26],"challenges":[27],"for":[28,81,122,152],"researchers":[29],"and":[30,59,61,77,86,116,148,156],"designers":[31],"in":[32,126,141],"domain":[34],"of":[35,98,138,158],"human-computer":[36],"interaction":[37],"(HCI).":[38],"Therefore,":[39],"this":[40],"paper":[41],"aims":[42],"evaluate":[44,73],"three":[45],"Brazilian":[46],"government":[47],"chatbots":[48,94,140],"focused":[49],"on":[50],"COVID-19,":[51],"considering":[52],"two":[53],"perspectives:":[54],"communication":[55],"(which":[56],"involves":[57],"communicability":[58,76,99],"language)":[60],"personality.":[62,87],"For":[63],"this,":[64],"we":[65,91],"Semiotic":[68],"Inspection":[69],"Method":[70],"(SIM)":[71],"chatbots'":[75,84],"best":[78],"practice":[79],"guidelines":[80],"evaluating":[82],"language":[85,155],"As":[88],"a":[89,150],"result,":[90],"show":[92],"that":[93,135],"make":[95],"little":[96],"strategies.":[100],"In":[101],"addition,":[102],"they":[103],"do":[104],"not":[105],"convey":[106],"personality":[107,115,157],"traits.":[108],"We":[109],"also":[110],"discussed":[111],"relationship":[113],"between":[114],"designer's":[118],"self-expression,":[119],"making":[120],"room":[121],"potential":[123],"future":[124],"work":[125],"area.":[128],"The":[129],"research":[130],"contributes":[131],"extent":[134],"study":[137],"current":[143],"pandemic":[144],"scenario":[145],"is":[146],"important":[147],"presents":[149],"methodology":[151],"assessing":[153],"chatbots.":[159]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
