{"id":"https://openalex.org/W3184416783","doi":"https://doi.org/10.1145/3466029.3466034","title":"An Extended Expectation Confirmation Model Of Continuance Intention To Use Online Food Delivery Services In Asia Country","display_name":"An Extended Expectation Confirmation Model Of Continuance Intention To Use Online Food Delivery Services In Asia Country","publication_year":2021,"publication_date":"2021-04-28","ids":{"openalex":"https://openalex.org/W3184416783","doi":"https://doi.org/10.1145/3466029.3466034","mag":"3184416783"},"language":"en","primary_location":{"id":"doi:10.1145/3466029.3466034","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3466029.3466034","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on E-Commerce, E-Business and E-Government","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023814687","display_name":"Lim Xhi Bo","orcid":null},"institutions":[{"id":"https://openalex.org/I84339108","display_name":"Sunway University","ror":"https://ror.org/04mjt7f73","country_code":"MY","type":"education","lineage":["https://openalex.org/I84339108"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Lim Xhi Bo","raw_affiliation_strings":["Sunway University, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sunway University, Malaysia","institution_ids":["https://openalex.org/I84339108"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100652517","display_name":"Angela Lee","orcid":"https://orcid.org/0000-0003-3388-2372"},"institutions":[{"id":"https://openalex.org/I84339108","display_name":"Sunway University","ror":"https://ror.org/04mjt7f73","country_code":"MY","type":"education","lineage":["https://openalex.org/I84339108"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Angela Siew Hoong Lee","raw_affiliation_strings":["Sunway University, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sunway University, Malaysia","institution_ids":["https://openalex.org/I84339108"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I84339108"],"apc_list":null,"apc_paid":null,"fwci":0.5112,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.58547532,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"49","last_page":"52"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9567999839782715,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9567999839782715,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9445000290870667,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9315999746322632,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6114107370376587},{"id":"https://openalex.org/keywords/continuance","display_name":"Continuance","score":0.5615059733390808},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5493093729019165},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5409331321716309},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5055758953094482},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.49354279041290283},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.4449611306190491},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.4394233822822571},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.4352956712245941},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.39619866013526917},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22591689229011536},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.183040052652359},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.12606799602508545}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6114107370376587},{"id":"https://openalex.org/C2780081655","wikidata":"https://www.wikidata.org/wiki/Q763365","display_name":"Continuance","level":2,"score":0.5615059733390808},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5493093729019165},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5409331321716309},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5055758953094482},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.49354279041290283},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4449611306190491},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.4394233822822571},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.4352956712245941},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.39619866013526917},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22591689229011536},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.183040052652359},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.12606799602508545},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3466029.3466034","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3466029.3466034","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 5th International Conference on E-Commerce, E-Business and E-Government","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W2015751784","https://openalex.org/W2043853407","https://openalex.org/W2086642814","https://openalex.org/W2094267460","https://openalex.org/W2096769597","https://openalex.org/W2103356704","https://openalex.org/W2105512501","https://openalex.org/W2156477355","https://openalex.org/W2334884533","https://openalex.org/W2566101131","https://openalex.org/W2994674279","https://openalex.org/W7006362110"],"related_works":["https://openalex.org/W4251771709","https://openalex.org/W1575995895","https://openalex.org/W4200403077","https://openalex.org/W2163870992","https://openalex.org/W3186009039","https://openalex.org/W1534154716","https://openalex.org/W2584915322","https://openalex.org/W2945246647","https://openalex.org/W2019853574","https://openalex.org/W3026473665"],"abstract_inverted_index":{"E-commerce":[0,66,95],"is":[1,58,67,127,179],"a":[2,12,34,202],"well-known":[3],"term":[4],"in":[5,69,92,131,140,168,196,224],"this":[6,169],"21st":[7],"century,":[8],"moved":[9],"from":[10],"being":[11],"trend":[13,187],"to":[14,164,181,230],"be":[15,156,182],"an":[16,97],"anchor":[17],"reality":[18],"that":[19,104,121],"numbers":[20],"of":[21,43,48,72,100,144,160,166,175,188],"adoption":[22],"increases":[23],"months":[24],"after":[25],"months.":[26],"Most":[27],"shopper":[28,107],"nowadays":[29],"prefer":[30],"e-commerce":[31,145,161,189],"platforms":[32],"as":[33,54,56,158,210,214],"shopping":[35],"medium":[36],"because":[37],"they":[38,62],"can":[39,155],"purchase":[40],"all":[41],"kinds":[42],"products":[44,101],"at":[45],"the":[46,90,93,106,138,142,172,186,226],"comfort":[47],"their":[49],"own":[50],"home":[51],"anytime,":[52],"anywhere":[53],"long":[55],"there":[57],"internet":[59,139],"connection":[60],"and":[61,79,102,115,124,171,190,222],"are":[63,136,146],"financially":[64],"stable.":[65],"practically":[68],"every":[70],"field":[71],"industry":[73],"\u2013":[74],"fashion,":[75],"banking,":[76],"social,":[77,217],"travel":[78],"more":[80,134],"have":[81],"grew":[82],"with":[83,108,185],"absurd":[84],"speed,":[85],"gaining":[86],"soar":[87],"importance":[88],"among":[89],"population":[91],"world.":[94],"means":[96],"extensive":[98],"choice":[99],"services":[103],"provide":[105],"real":[109],"time":[110],"interactive":[111],"communication,":[112],"product":[113],"customization":[114],"prompt":[116],"delivery.":[117],"These":[118],"data":[119],"indicate":[120],"information":[122],"technology":[123],"communication":[125],"(ICT)":[126],"experiencing":[128],"speedy":[129],"growth":[130],"Malaysia.":[132],"When":[133],"people":[135],"using":[137],"turn":[141],"power":[143],"growing":[147],"exponentially":[148],"too.":[149],"Online":[150],"Food":[151],"Delivery":[152],"System":[153],"(OFDS)":[154],"categorized":[157],"part":[159],"but":[162],"due":[163],"lack":[165],"study":[167,191,200],"topic":[170],"recent":[173],"rise":[174],"commercializing":[176],"OFDS,":[177],"it":[178,206],"vital":[180],"keep":[183],"up":[184],"exclusively":[192],"on":[193],"OFDS":[194],"particularly":[195],"Asia":[197],"country.":[198],"This":[199],"proposed":[201],"conceptual":[203],"model":[204],"where":[205],"integrates":[207],"constructs":[208],"such":[209,213],"perceived":[211],"value":[212],"money,":[215],"performance,":[216],"emotional":[218],"during":[219],"COVID":[220],"pandemic":[221],"trust":[223],"influencing":[225],"consumer":[227],"continuance":[228],"intention":[229],"use":[231],"online":[232],"food":[233],"delivery":[234],"system.":[235]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}