{"id":"https://openalex.org/W3186663276","doi":"https://doi.org/10.1145/3462172.3462188","title":"End-user feedback in multi-user workflow systems","display_name":"End-user feedback in multi-user workflow systems","publication_year":2020,"publication_date":"2020-09-02","ids":{"openalex":"https://openalex.org/W3186663276","doi":"https://doi.org/10.1145/3462172.3462188","mag":"3186663276"},"language":"en","primary_location":{"id":"doi:10.1145/3462172.3462188","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3462172.3462188","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3462172.3462188","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 32nd Symposium on Implementation and Application of Functional Languages","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3462172.3462188","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011564290","display_name":"Nico Naus","orcid":"https://orcid.org/0000-0003-3442-1543"},"institutions":[{"id":"https://openalex.org/I7876267","display_name":"Open University of the Netherlands","ror":"https://ror.org/018dfmf50","country_code":"NL","type":"education","lineage":["https://openalex.org/I7876267"]}],"countries":["NL"],"is_corresponding":true,"raw_author_name":"Nico Naus","raw_affiliation_strings":["Open University, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Open University, The Netherlands","institution_ids":["https://openalex.org/I7876267"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011892251","display_name":"Johan Jeuring","orcid":"https://orcid.org/0000-0001-5645-7681"},"institutions":[{"id":"https://openalex.org/I7876267","display_name":"Open University of the Netherlands","ror":"https://ror.org/018dfmf50","country_code":"NL","type":"education","lineage":["https://openalex.org/I7876267"]},{"id":"https://openalex.org/I193662353","display_name":"Utrecht University","ror":"https://ror.org/04pp8hn57","country_code":"NL","type":"education","lineage":["https://openalex.org/I193662353"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Johan Jeuring","raw_affiliation_strings":["Open University and Utrecht University, The Netherlands"],"affiliations":[{"raw_affiliation_string":"Open University and Utrecht University, The Netherlands","institution_ids":["https://openalex.org/I7876267","https://openalex.org/I193662353"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5011564290"],"corresponding_institution_ids":["https://openalex.org/I7876267"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.3647343,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"23","last_page":"32"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10215","display_name":"Semantic Web and Ontologies","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10906","display_name":"AI-based Problem Solving and Planning","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8447422981262207},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.7984983325004578},{"id":"https://openalex.org/keywords/workflow-management-system","display_name":"Workflow management system","score":0.6023617386817932},{"id":"https://openalex.org/keywords/workflow-technology","display_name":"Workflow technology","score":0.5950309634208679},{"id":"https://openalex.org/keywords/workflow-engine","display_name":"Workflow engine","score":0.5526113510131836},{"id":"https://openalex.org/keywords/digital-subscriber-line","display_name":"Digital subscriber line","score":0.514867901802063},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5105682611465454},{"id":"https://openalex.org/keywords/programmer","display_name":"Programmer","score":0.5069320797920227},{"id":"https://openalex.org/keywords/windows-workflow-foundation","display_name":"Windows Workflow Foundation","score":0.4447150230407715},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.4416294991970062},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.43221527338027954},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.42297986149787903},{"id":"https://openalex.org/keywords/distributed-computing","display_name":"Distributed computing","score":0.3454659581184387},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.2504339814186096},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.2310662865638733}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8447422981262207},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.7984983325004578},{"id":"https://openalex.org/C140824633","wikidata":"https://www.wikidata.org/wiki/Q2808660","display_name":"Workflow management system","level":3,"score":0.6023617386817932},{"id":"https://openalex.org/C19612761","wikidata":"https://www.wikidata.org/wiki/Q8034836","display_name":"Workflow technology","level":3,"score":0.5950309634208679},{"id":"https://openalex.org/C188220564","wikidata":"https://www.wikidata.org/wiki/Q3325097","display_name":"Workflow engine","level":3,"score":0.5526113510131836},{"id":"https://openalex.org/C201374245","wikidata":"https://www.wikidata.org/wiki/Q104534","display_name":"Digital subscriber line","level":2,"score":0.514867901802063},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5105682611465454},{"id":"https://openalex.org/C2778514511","wikidata":"https://www.wikidata.org/wiki/Q1374194","display_name":"Programmer","level":2,"score":0.5069320797920227},{"id":"https://openalex.org/C163888707","wikidata":"https://www.wikidata.org/wiki/Q1154450","display_name":"Windows Workflow Foundation","level":4,"score":0.4447150230407715},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.4416294991970062},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.43221527338027954},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.42297986149787903},{"id":"https://openalex.org/C120314980","wikidata":"https://www.wikidata.org/wiki/Q180634","display_name":"Distributed computing","level":1,"score":0.3454659581184387},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.2504339814186096},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.2310662865638733},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C127313418","wikidata":"https://www.wikidata.org/wiki/Q1069","display_name":"Geology","level":0,"score":0.0},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.0},{"id":"https://openalex.org/C17409809","wikidata":"https://www.wikidata.org/wiki/Q161764","display_name":"Geochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C2778648169","wikidata":"https://www.wikidata.org/wiki/Q967768","display_name":"Compatibility (geochemistry)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3462172.3462188","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3462172.3462188","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3462172.3462188","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 32nd Symposium on Implementation and Application of Functional Languages","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.1145/3462172.3462188","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3462172.3462188","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3462172.3462188","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 32nd Symposium on Implementation and Application of Functional Languages","raw_type":"proceedings-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3186663276.pdf","grobid_xml":"https://content.openalex.org/works/W3186663276.grobid-xml"},"referenced_works_count":24,"referenced_works":["https://openalex.org/W1557127976","https://openalex.org/W1593564357","https://openalex.org/W1978948468","https://openalex.org/W1981055417","https://openalex.org/W1985824294","https://openalex.org/W2001152839","https://openalex.org/W2017442192","https://openalex.org/W2061146398","https://openalex.org/W2093454802","https://openalex.org/W2128065396","https://openalex.org/W2128245863","https://openalex.org/W2135938374","https://openalex.org/W2159080219","https://openalex.org/W2498660554","https://openalex.org/W2595233870","https://openalex.org/W2911625174","https://openalex.org/W2976117375","https://openalex.org/W3000209890","https://openalex.org/W3020913839","https://openalex.org/W3086988866","https://openalex.org/W4210526964","https://openalex.org/W4244488020","https://openalex.org/W4400428272","https://openalex.org/W6633775290"],"related_works":["https://openalex.org/W2373541195","https://openalex.org/W2376410910","https://openalex.org/W2091596831","https://openalex.org/W2166163080","https://openalex.org/W291310304","https://openalex.org/W2374818432","https://openalex.org/W2365658322","https://openalex.org/W2379425324","https://openalex.org/W329008868","https://openalex.org/W2352344200"],"abstract_inverted_index":{"Workflow":[0],"systems":[1,35],"are":[2,43],"more":[3,5],"and":[4,27,57,108],"common":[6],"due":[7],"to":[8,21,68,98,104,119,160],"the":[9,47,70,99,112,121],"automation":[10,15],"of":[11,16,55,60,76,124,132,150,164],"business":[12,17],"processes.":[13],"The":[14],"processes":[18,38],"enables":[19],"organizations":[20],"simplify":[22],"their":[23],"processes,":[24],"improve":[25],"services":[26],"contain":[28],"costs.":[29],"A":[30],"problem":[31],"with":[32,51,171],"using":[33],"workflow":[34,93,174],"is":[36],"that":[37,87,142,178],"once":[39],"known":[40],"by":[41],"heart,":[42],"now":[44],"hidden":[45],"from":[46],"user.":[48],"This,":[49],"combined":[50],"time":[52],"pressure,":[53],"lack":[54],"experience":[56],"an":[58,126,172],"abundance":[59],"options,":[61],"makes":[62,109],"it":[63],"harder":[64],"for":[65,91,111,147],"a":[66,82,138,168],"user":[67,101],"make":[69],"right":[71],"choices.":[72],"To":[73],"aid":[74],"users":[75],"these":[77],"systems,":[78],"we":[79,136,155],"have":[80],"developed":[81],"multi-user":[83],"rule-based":[84,152],"problem-solving":[85],"framework":[86,122],"can":[88],"be":[89],"instantiated":[90],"many":[92],"systems.":[94],"It":[95],"provides":[96],"hints":[97],"end":[100],"on":[102],"how":[103],"achieve":[105],"her":[106],"goals":[107],"life":[110],"programmer":[113],"easier,":[114],"as":[115],"she":[116],"only":[117],"needs":[118],"instantiate":[120],"instead":[123],"programming":[125],"ad-hoc":[127],"solution.":[128],"Our":[129],"approach":[130],"consists":[131],"two":[133],"parts.":[134],"First,":[135],"present":[137],"domain-specific":[139],"language":[140],"(DSL)":[141],"offers":[143],"commonly":[144],"used":[145],"constructs":[146],"combining":[148],"components":[149],"different":[151],"problems.":[153,165],"Second,":[154],"use":[156],"generic":[157],"search":[158],"algorithms":[159],"solve":[161],"various":[162],"kinds":[163],"We":[166,176],"show":[167,177],"practical":[169],"implementation":[170],"example":[173],"system.":[175],"this":[179],"system":[180],"fulfills":[181],"several":[182],"desirable":[183],"properties.":[184]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
