{"id":"https://openalex.org/W3176760375","doi":"https://doi.org/10.1145/3461778.3461997","title":"Do Integral Emotions Affect Trust? The Mediating Effect of Emotions on Trust in the Context of Human-Agent Interaction","display_name":"Do Integral Emotions Affect Trust? The Mediating Effect of Emotions on Trust in the Context of Human-Agent Interaction","publication_year":2021,"publication_date":"2021-06-28","ids":{"openalex":"https://openalex.org/W3176760375","doi":"https://doi.org/10.1145/3461778.3461997","mag":"3176760375"},"language":"en","primary_location":{"id":"doi:10.1145/3461778.3461997","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3461778.3461997","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Designing Interactive Systems Conference 2021","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031527193","display_name":"Md Fahim","orcid":"https://orcid.org/0000-0002-5401-3689"},"institutions":[{"id":"https://openalex.org/I140172145","display_name":"University of Connecticut","ror":"https://ror.org/02der9h97","country_code":"US","type":"education","lineage":["https://openalex.org/I140172145"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Md Abdullah Al Fahim","raw_affiliation_strings":["Department of Computer Science and Engineering University of Connecticut, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science and Engineering University of Connecticut, United States","institution_ids":["https://openalex.org/I140172145"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5030524188","display_name":"Mohammad Maifi Hasan Khan","orcid":"https://orcid.org/0000-0001-5046-4100"},"institutions":[{"id":"https://openalex.org/I140172145","display_name":"University of Connecticut","ror":"https://ror.org/02der9h97","country_code":"US","type":"education","lineage":["https://openalex.org/I140172145"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mohammad Maifi Hasan Khan","raw_affiliation_strings":["Department of Computer Science &amp; Engineering University of Connecticut, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science &amp; Engineering University of Connecticut, United States","institution_ids":["https://openalex.org/I140172145"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013318451","display_name":"Theodore Jensen","orcid":"https://orcid.org/0000-0003-4969-4456"},"institutions":[{"id":"https://openalex.org/I140172145","display_name":"University of Connecticut","ror":"https://ror.org/02der9h97","country_code":"US","type":"education","lineage":["https://openalex.org/I140172145"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Theodore Jensen","raw_affiliation_strings":["University of Connecticut, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Connecticut, United States","institution_ids":["https://openalex.org/I140172145"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004915588","display_name":"Yusuf Albayram","orcid":null},"institutions":[{"id":"https://openalex.org/I154264771","display_name":"Central Connecticut State University","ror":"https://ror.org/054gzqw08","country_code":"US","type":"education","lineage":["https://openalex.org/I154264771","https://openalex.org/I4210132746"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yusuf Albayram","raw_affiliation_strings":["Department of Computer Science Central Connecticut State University, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer Science Central Connecticut State University, United States","institution_ids":["https://openalex.org/I154264771"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046658816","display_name":"Emil Coman","orcid":"https://orcid.org/0000-0002-1644-8219"},"institutions":[{"id":"https://openalex.org/I75929689","display_name":"UConn Health","ror":"https://ror.org/02kzs4y22","country_code":"US","type":"healthcare","lineage":["https://openalex.org/I75929689"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Emil Coman","raw_affiliation_strings":["Health Disparities Institute University of Connecticut Health Center, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Health Disparities Institute University of Connecticut Health Center, United States","institution_ids":["https://openalex.org/I75929689"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.3967,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.88246391,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1492","last_page":"1503"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9638000130653381,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9638000130653381,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10315","display_name":"Decision-Making and Behavioral Economics","score":0.9154999852180481,"subfield":{"id":"https://openalex.org/subfields/1800","display_name":"General Decision Sciences"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12805","display_name":"Cognitive Science and Mapping","score":0.910099983215332,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.8843136429786682},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.7206799387931824},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4978806972503662},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.4121597111225128},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.33815205097198486},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32514381408691406},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.09388723969459534}],"concepts":[{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.8843136429786682},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.7206799387931824},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4978806972503662},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4121597111225128},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.33815205097198486},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32514381408691406},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.09388723969459534},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3461778.3461997","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3461778.3461997","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Designing Interactive Systems Conference 2021","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.49000000953674316,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":56,"referenced_works":["https://openalex.org/W1573234480","https://openalex.org/W1849190772","https://openalex.org/W1883325462","https://openalex.org/W1967147317","https://openalex.org/W1971440513","https://openalex.org/W1972606905","https://openalex.org/W1981509185","https://openalex.org/W1990229920","https://openalex.org/W1993904780","https://openalex.org/W2004896013","https://openalex.org/W2010158189","https://openalex.org/W2019160338","https://openalex.org/W2043708607","https://openalex.org/W2072379725","https://openalex.org/W2072566914","https://openalex.org/W2074322300","https://openalex.org/W2075132641","https://openalex.org/W2095953405","https://openalex.org/W2127097032","https://openalex.org/W2143074722","https://openalex.org/W2148905283","https://openalex.org/W2155033839","https://openalex.org/W2169453353","https://openalex.org/W2322969522","https://openalex.org/W2397129674","https://openalex.org/W2398251251","https://openalex.org/W2518785855","https://openalex.org/W2568722946","https://openalex.org/W2569107610","https://openalex.org/W2576949977","https://openalex.org/W2593037277","https://openalex.org/W2604575298","https://openalex.org/W2760796303","https://openalex.org/W2777647957","https://openalex.org/W2793000014","https://openalex.org/W2805083509","https://openalex.org/W2893887721","https://openalex.org/W2904360208","https://openalex.org/W2915911301","https://openalex.org/W2941276819","https://openalex.org/W2951900222","https://openalex.org/W2952141379","https://openalex.org/W2963029566","https://openalex.org/W2973456219","https://openalex.org/W2980409374","https://openalex.org/W3010290680","https://openalex.org/W3094895408","https://openalex.org/W3104248506","https://openalex.org/W3123965673","https://openalex.org/W4238549068","https://openalex.org/W4248588746","https://openalex.org/W4248597302","https://openalex.org/W4251455565","https://openalex.org/W4288083537","https://openalex.org/W4292811746","https://openalex.org/W4292994367"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4391375266","https://openalex.org/W2560936962","https://openalex.org/W2788727012","https://openalex.org/W4388203630","https://openalex.org/W2526386912","https://openalex.org/W2410591377","https://openalex.org/W2323113755","https://openalex.org/W2506793457","https://openalex.org/W2010073985"],"abstract_inverted_index":{"Prior":[0],"efforts":[1],"have":[2],"noted":[3],"the":[4,16,22,95,103,107,118,131,140],"effect":[5],"of":[6,11,18,24,106,124,133],"reliability,":[7],"risk,":[8],"and":[9,35,66,76,88,112],"degree":[10],"anthropomorphism":[12],"on":[13,27,38,70,110],"trust":[14,39,128],"in":[15,130,139],"context":[17,132],"human-agent":[19,92],"interaction.":[20,93],"However,":[21],"effects":[23,105],"these":[25],"factors":[26,83,109],"resulting":[28],"emotions":[29,65],"while":[30],"interacting":[31],"with":[32],"autonomous":[33],"agents":[34],"their":[36,67],"influence":[37],"are":[40,137],"not":[41],"clear.":[42],"Towards":[43],"that,":[44],"we":[45],"designed":[46],"a":[47],"2":[48,52,56],"(partner:":[49],"automation/human)":[50],"\u00d7":[51,55],"(risk:":[53],"low/high)":[54,58],"(reliability:":[57],"between-group":[59],"study":[60],"to":[61,91],"identify":[62],"relevant":[63],"discrete":[64],"(emotions\u2019)":[68],"influences":[69],"users\u2019":[71],"trustworthiness":[72,113],"perceptions":[73,114],"(ability,":[74],"integrity,":[75],"benevolence).":[77],"The":[78,122],"results":[79],"identified":[80],"four":[81,100],"emotion":[82,101,108,120],"(positive":[84],"emotions,":[85],"hostility,":[86],"anxiety,":[87],"loneliness)":[89],"related":[90],"Although":[94],"reliability":[96,111],"condition":[97],"affected":[98],"all":[99],"factors,":[102],"mediating":[104],"relationships":[115],"differed":[116],"for":[117,127],"varying":[119],"factors.":[121],"implications":[123],"our":[125],"findings":[126],"calibration":[129],"designing":[134],"interactive":[135],"systems":[136],"discussed":[138],"paper.":[141]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
