{"id":"https://openalex.org/W3176305670","doi":"https://doi.org/10.1145/3461564.3461585","title":"The Stakeholder Perspective on Using Public Polling Displays for Civic Engagement","display_name":"The Stakeholder Perspective on Using Public Polling Displays for Civic Engagement","publication_year":2021,"publication_date":"2021-06-20","ids":{"openalex":"https://openalex.org/W3176305670","doi":"https://doi.org/10.1145/3461564.3461585","mag":"3176305670"},"language":"en","primary_location":{"id":"doi:10.1145/3461564.3461585","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3461564.3461585","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://lirias.kuleuven.be/bitstream/123456789/671921/4/3461564.3461585.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018286163","display_name":"Jorgos Coenen","orcid":"https://orcid.org/0000-0003-1312-1293"},"institutions":[{"id":"https://openalex.org/I99464096","display_name":"KU Leuven","ror":"https://ror.org/05f950310","country_code":"BE","type":"education","lineage":["https://openalex.org/I99464096"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Jorgos Coenen","raw_affiliation_strings":["Research [x Design - KU Leuven, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Research [x Design - KU Leuven, Belgium","institution_ids":["https://openalex.org/I99464096"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015232845","display_name":"Paul Biedermann","orcid":"https://orcid.org/0000-0002-8455-0434"},"institutions":[{"id":"https://openalex.org/I99464096","display_name":"KU Leuven","ror":"https://ror.org/05f950310","country_code":"BE","type":"education","lineage":["https://openalex.org/I99464096"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Paul Biedermann","raw_affiliation_strings":["Research [x Design - KU Leuven, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Research [x Design - KU Leuven, Belgium","institution_ids":["https://openalex.org/I99464096"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076936490","display_name":"Sandy Claes","orcid":"https://orcid.org/0000-0002-5402-4417"},"institutions":[{"id":"https://openalex.org/I3130875797","display_name":"LUCA School of Arts","ror":"https://ror.org/02gkfsf47","country_code":"BE","type":"education","lineage":["https://openalex.org/I3130875797"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Sandy Claes","raw_affiliation_strings":["Intermedia - LUCA School of Arts, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intermedia - LUCA School of Arts, Belgium","institution_ids":["https://openalex.org/I3130875797"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5087960974","display_name":"Andrew Vande Moere","orcid":"https://orcid.org/0000-0002-0085-4941"},"institutions":[{"id":"https://openalex.org/I99464096","display_name":"KU Leuven","ror":"https://ror.org/05f950310","country_code":"BE","type":"education","lineage":["https://openalex.org/I99464096"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Andrew Vande Moere","raw_affiliation_strings":["Research [x Design - KU Leuven, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Research [x Design - KU Leuven, Belgium","institution_ids":["https://openalex.org/I99464096"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.1709,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.87847989,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"61","last_page":"74"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9886999726295471,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.984000027179718,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/polling","display_name":"Polling","score":0.9477996826171875},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.75845867395401},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.6455031633377075},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.6316956877708435},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.5664609670639038},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.5398703217506409},{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.5145506262779236},{"id":"https://openalex.org/keywords/public-participation","display_name":"Public participation","score":0.46814873814582825},{"id":"https://openalex.org/keywords/stakeholder-engagement","display_name":"Stakeholder engagement","score":0.448302686214447},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4063739478588104},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3542465567588806},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35244637727737427},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.3075687885284424},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3073567748069763},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.19215592741966248}],"concepts":[{"id":"https://openalex.org/C204854418","wikidata":"https://www.wikidata.org/wiki/Q1362921","display_name":"Polling","level":2,"score":0.9477996826171875},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.75845867395401},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.6455031633377075},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.6316956877708435},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5664609670639038},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5398703217506409},{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.5145506262779236},{"id":"https://openalex.org/C2777976496","wikidata":"https://www.wikidata.org/wiki/Q541936","display_name":"Public participation","level":2,"score":0.46814873814582825},{"id":"https://openalex.org/C2780984029","wikidata":"https://www.wikidata.org/wiki/Q2930198","display_name":"Stakeholder engagement","level":2,"score":0.448302686214447},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4063739478588104},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3542465567588806},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35244637727737427},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3075687885284424},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3073567748069763},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.19215592741966248},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3461564.3461585","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3461564.3461585","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech","raw_type":"proceedings-article"},{"id":"pmh:oai:lirias2repo.kuleuven.be:123456789/671921","is_oa":true,"landing_page_url":"https://lirias.kuleuven.be/bitstream/123456789/671921/4/3461564.3461585.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S7407055369","display_name":"Lirias","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Communities & Technologies, Seattle, Washington, U.S.A., 20-25 June 2021","raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"pmh:oai:lirias2repo.kuleuven.be:123456789/671921","is_oa":true,"landing_page_url":"https://lirias.kuleuven.be/bitstream/123456789/671921/4/3461564.3461585.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S7407055369","display_name":"Lirias","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Communities & Technologies, Seattle, Washington, U.S.A., 20-25 June 2021","raw_type":"info:eu-repo/semantics/conferenceObject"},"sustainable_development_goals":[{"score":0.4000000059604645,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":80,"referenced_works":["https://openalex.org/W8286036","https://openalex.org/W19133612","https://openalex.org/W1004202670","https://openalex.org/W1542657334","https://openalex.org/W1556440562","https://openalex.org/W1600487731","https://openalex.org/W1899024749","https://openalex.org/W1927004789","https://openalex.org/W1932503041","https://openalex.org/W1971664989","https://openalex.org/W1976349890","https://openalex.org/W1977189158","https://openalex.org/W1980465937","https://openalex.org/W1990580455","https://openalex.org/W1994798427","https://openalex.org/W1997875425","https://openalex.org/W2004722738","https://openalex.org/W2005897051","https://openalex.org/W2007211599","https://openalex.org/W2008251417","https://openalex.org/W2010152838","https://openalex.org/W2013761708","https://openalex.org/W2018852518","https://openalex.org/W2025710576","https://openalex.org/W2035833221","https://openalex.org/W2037119296","https://openalex.org/W2042252751","https://openalex.org/W2043759429","https://openalex.org/W2075115149","https://openalex.org/W2078049012","https://openalex.org/W2087931568","https://openalex.org/W2100427060","https://openalex.org/W2111430401","https://openalex.org/W2112579973","https://openalex.org/W2135498596","https://openalex.org/W2140441039","https://openalex.org/W2141284070","https://openalex.org/W2144685877","https://openalex.org/W2148642916","https://openalex.org/W2154199379","https://openalex.org/W2158320805","https://openalex.org/W2167236034","https://openalex.org/W2168848241","https://openalex.org/W2170857744","https://openalex.org/W2185409481","https://openalex.org/W2416330873","https://openalex.org/W2485128207","https://openalex.org/W2508340901","https://openalex.org/W2577394057","https://openalex.org/W2611735249","https://openalex.org/W2623451458","https://openalex.org/W2624557858","https://openalex.org/W2738356434","https://openalex.org/W2762279570","https://openalex.org/W2786097645","https://openalex.org/W2795612717","https://openalex.org/W2795969244","https://openalex.org/W2796113034","https://openalex.org/W2796697008","https://openalex.org/W2804376670","https://openalex.org/W2808630996","https://openalex.org/W2846832714","https://openalex.org/W2894053764","https://openalex.org/W2902443571","https://openalex.org/W2936400164","https://openalex.org/W2946719936","https://openalex.org/W2949171734","https://openalex.org/W2950750759","https://openalex.org/W2953069575","https://openalex.org/W2981539136","https://openalex.org/W2986148085","https://openalex.org/W2994508595","https://openalex.org/W3001738025","https://openalex.org/W3030427533","https://openalex.org/W3035997140","https://openalex.org/W3094329741","https://openalex.org/W3105935465","https://openalex.org/W4231758869","https://openalex.org/W4236613041","https://openalex.org/W4302078553"],"related_works":["https://openalex.org/W3201374820","https://openalex.org/W3182450527","https://openalex.org/W2951560737","https://openalex.org/W3153073557","https://openalex.org/W2904237019","https://openalex.org/W2054971867","https://openalex.org/W2896124284","https://openalex.org/W4214883675","https://openalex.org/W3015948921","https://openalex.org/W4361292813"],"abstract_inverted_index":{"Public":[0],"polling":[1,50,87,98,133,141],"displays,":[2],"i.e.":[3],"interactive":[4],"interfaces":[5],"that":[6,33,77,106],"offer":[7],"questionnaires":[8],"in":[9,17,66],"public":[10,49,97,140],"space,":[11],"are":[12,108],"promised":[13],"to":[14,52,83],"engage":[15],"citizens":[16,122],"a":[18],"dialog":[19],"with":[20],"civic":[21,42,148,160],"stakeholders":[22,43],"around":[23],"local":[24],"concerns.":[25],"Although":[26],"past":[27],"studies":[28],"revealed":[29],"the":[30,46,74,81,85,119,128,132,137,145],"core":[31],"factors":[32],"impact":[34],"their":[35],"usability,":[36],"little":[37],"is":[38],"known":[39],"about":[40],"whether":[41],"actually":[44],"consider":[45],"deployment":[47],"of":[48,60,96,121,131,139,147],"displays":[51],"be":[53],"valuable.":[54],"We":[55,89],"therefore":[56],"interviewed":[57],"12":[58],"members":[59],"10":[61],"stakeholder":[62,124],"organizations":[63],"who":[64],"engaged":[65],"four":[67],"different":[68],"real-world":[69],"cases,":[70],"and":[71,111,123,126],"analyzed":[72],"all":[73],"underlying":[75],"activities":[76],"ranged":[78],"from":[79,144],"planning":[80],"deployments":[82,143],"interpreting":[84],"final":[86],"results.":[88],"thus":[90],"report":[91],"on":[92],"eight":[93],"key":[94],"challenges":[95],"display":[99,142],"deployments,":[100],"among":[101],"which:":[102],"designing":[103],"polls":[104],"so":[105],"they":[107],"responsive,":[109],"decisive":[110],"accessible":[112],"yet":[113,158],"also":[114],"generate":[115],"actionable":[116],"insights,":[117],"managing":[118],"trust":[120],"organizations,":[125],"facilitating":[127],"accurate":[129],"interpretation":[130],"responses.":[134],"By":[135],"understanding":[136],"process":[138],"perspective":[146],"stakeholders,":[149],"we":[150],"inform":[151],"its":[152],"continued":[153],"evolution":[154],"towards":[155],"an":[156],"opportunistic":[157],"trustworthy":[159],"engagement":[161],"method.":[162]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":2}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-10-10T00:00:00"}