{"id":"https://openalex.org/W3200878035","doi":"https://doi.org/10.1145/3460231.3474611","title":"Recommender Systems for Personalized User Experience: Lessons learned at Booking.com","display_name":"Recommender Systems for Personalized User Experience: Lessons learned at Booking.com","publication_year":2021,"publication_date":"2021-09-13","ids":{"openalex":"https://openalex.org/W3200878035","doi":"https://doi.org/10.1145/3460231.3474611","mag":"3200878035"},"language":"en","primary_location":{"id":"doi:10.1145/3460231.3474611","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3460231.3474611","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Fifteenth ACM Conference on Recommender Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5071216150","display_name":"Ioannis Kangas","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ioannis Kangas","raw_affiliation_strings":["Booking.com, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Booking.com, Netherlands","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058846179","display_name":"Maud Schwoerer","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Maud Schwoerer","raw_affiliation_strings":["Booking.com, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Booking.com, Netherlands","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5038467507","display_name":"Lucas Bernardi","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Lucas J Bernardi","raw_affiliation_strings":["Booking.com, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Booking.com, Netherlands","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.7924,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.85421578,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":96,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"583","last_page":"586"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12101","display_name":"Advanced Bandit Algorithms Research","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12101","display_name":"Advanced Bandit Algorithms Research","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9822999835014343,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/recommender-system","display_name":"Recommender system","score":0.8539535999298096},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7576280236244202},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5353069305419922},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.5140910744667053},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4916256070137024}],"concepts":[{"id":"https://openalex.org/C557471498","wikidata":"https://www.wikidata.org/wiki/Q554950","display_name":"Recommender system","level":2,"score":0.8539535999298096},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7576280236244202},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5353069305419922},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.5140910744667053},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4916256070137024}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3460231.3474611","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3460231.3474611","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Fifteenth ACM Conference on Recommender Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5199999809265137}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W1944301273","https://openalex.org/W2168405694","https://openalex.org/W2592958012","https://openalex.org/W2604212920","https://openalex.org/W2743027853","https://openalex.org/W2914156981","https://openalex.org/W2951641587","https://openalex.org/W2972377450","https://openalex.org/W3098366254","https://openalex.org/W3108498077","https://openalex.org/W3134509974"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4390273403","https://openalex.org/W4386781444","https://openalex.org/W4246980185","https://openalex.org/W2150182025","https://openalex.org/W3092950680","https://openalex.org/W3197542405","https://openalex.org/W3125580266","https://openalex.org/W44246808","https://openalex.org/W4317039510"],"abstract_inverted_index":{"Booking.com":[0],"is":[1,71],"the":[2,43,67,84,109],"world\u2019s":[3],"leading":[4],"online":[5],"travel":[6,20],"platform":[7],"where":[8],"users":[9,117],"make":[10],"many":[11,33],"decisions":[12],"supported":[13],"by":[14],"our":[15,124],"recommendations,":[16],"such":[17],"as":[18],"destinations,":[19],"dates,":[21],"facilities,":[22],"etc.":[23],"This":[24],"leads":[25],"to":[26,55,72,81,106],"a":[27,50,74,96],"complex":[28],"User":[29,76],"Interface":[30],"(UI)":[31],"containing":[32],"widgets":[34],"of":[35,45,111,116,123],"different":[36,39],"relevance":[37],"for":[38],"users.":[40],"We":[41,120],"address":[42],"problem":[44],"constructing":[46],"an":[47],"optimal":[48],"UI,":[49],"non-trivial":[51],"problem,":[52],"mainly":[53],"due":[54],"user":[56],"preferences":[57],"evolving":[58],"over":[59],"time":[60],"and":[61,86,113,126],"multiple":[62],"independent":[63],"teams":[64,105],"collaboratively":[65],"building":[66],"UI.":[68],"Our":[69],"goal":[70],"provide":[73],"personalized":[75],"Experience":[77],"(UX)":[78],"which":[79],"adapts":[80],"changes":[82],"in":[83],"environment":[85],"ensures":[87],"governable,":[88],"collaborative":[89],"product":[90,104],"development.":[91],"The":[92],"solution":[93,125],"relies":[94],"on":[95,108],"Multi":[97],"Armed":[98],"Bandits":[99],"(MAB)":[100],"framework":[101],"currently":[102],"allowing":[103],"collaborate":[107],"construction":[110],"UIs":[112],"serving":[114],"millions":[115],"every":[118],"day.":[119],"present":[121],"examples":[122],"lessons":[127],"learned":[128],"during":[129],"their":[130],"implementation.":[131]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
