{"id":"https://openalex.org/W3174447410","doi":"https://doi.org/10.1145/3452918.3458796","title":"Moderation Visibility: Mapping the Strategies of Volunteer Moderators in Live Streaming Micro Communities","display_name":"Moderation Visibility: Mapping the Strategies of Volunteer Moderators in Live Streaming Micro Communities","publication_year":2021,"publication_date":"2021-06-21","ids":{"openalex":"https://openalex.org/W3174447410","doi":"https://doi.org/10.1145/3452918.3458796","mag":"3174447410"},"language":"en","primary_location":{"id":"doi:10.1145/3452918.3458796","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3452918.3458796","pdf_url":null,"source":{"id":"https://openalex.org/S4363608453","display_name":"ACM International Conference on Interactive Media Experiences","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM International Conference on Interactive Media Experiences","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043754028","display_name":"Jie Cai","orcid":"https://orcid.org/0000-0002-0582-555X"},"institutions":[{"id":"https://openalex.org/I118118575","display_name":"New Jersey Institute of Technology","ror":"https://ror.org/05e74xb87","country_code":"US","type":"education","lineage":["https://openalex.org/I118118575"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Jie Cai","raw_affiliation_strings":["New Jersey Institute of Technology, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"New Jersey Institute of Technology, United States","institution_ids":["https://openalex.org/I118118575"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040735139","display_name":"Donghee Yvette Wohn","orcid":"https://orcid.org/0000-0001-5583-4430"},"institutions":[{"id":"https://openalex.org/I118118575","display_name":"New Jersey Institute of Technology","ror":"https://ror.org/05e74xb87","country_code":"US","type":"education","lineage":["https://openalex.org/I118118575"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Donghee Yvette Wohn","raw_affiliation_strings":["New Jersey Institute of Technology, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"New Jersey Institute of Technology, United States","institution_ids":["https://openalex.org/I118118575"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5050005884","display_name":"Mashael Yousef Almoqbel","orcid":"https://orcid.org/0000-0001-9868-3070"},"institutions":[{"id":"https://openalex.org/I118118575","display_name":"New Jersey Institute of Technology","ror":"https://ror.org/05e74xb87","country_code":"US","type":"education","lineage":["https://openalex.org/I118118575"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mashael Almoqbel","raw_affiliation_strings":["New Jersey Institute of Technology, United States"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"New Jersey Institute of Technology, United States","institution_ids":["https://openalex.org/I118118575"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5043754028"],"corresponding_institution_ids":["https://openalex.org/I118118575"],"apc_list":null,"apc_paid":null,"fwci":12.7073,"has_fulltext":false,"cited_by_count":38,"citation_normalized_percentile":{"value":0.99261849,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"61","last_page":"72"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11197","display_name":"Digital Games and Media","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11197","display_name":"Digital Games and Media","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11540","display_name":"Gender, Feminism, and Media","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/3318","display_name":"Gender Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12262","display_name":"Hate Speech and Cyberbullying Detection","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/moderation","display_name":"Moderation","score":0.7863259315490723},{"id":"https://openalex.org/keywords/affordance","display_name":"Affordance","score":0.7730458974838257},{"id":"https://openalex.org/keywords/performative-utterance","display_name":"Performative utterance","score":0.5390744209289551},{"id":"https://openalex.org/keywords/live-streaming","display_name":"Live streaming","score":0.5270143747329712},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.4979088306427002},{"id":"https://openalex.org/keywords/user-generated-content","display_name":"User-generated content","score":0.4738360345363617},{"id":"https://openalex.org/keywords/normative","display_name":"Normative","score":0.44494864344596863},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4218306839466095},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.4173278212547302},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3769637644290924},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3427552282810211},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.2612464427947998},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.25083985924720764},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.2356078326702118},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.15947112441062927},{"id":"https://openalex.org/keywords/aesthetics","display_name":"Aesthetics","score":0.12020280957221985}],"concepts":[{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.7863259315490723},{"id":"https://openalex.org/C194995250","wikidata":"https://www.wikidata.org/wiki/Q531136","display_name":"Affordance","level":2,"score":0.7730458974838257},{"id":"https://openalex.org/C134141054","wikidata":"https://www.wikidata.org/wiki/Q965415","display_name":"Performative utterance","level":2,"score":0.5390744209289551},{"id":"https://openalex.org/C2776741261","wikidata":"https://www.wikidata.org/wiki/Q3027665","display_name":"Live streaming","level":2,"score":0.5270143747329712},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4979088306427002},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.4738360345363617},{"id":"https://openalex.org/C44725695","wikidata":"https://www.wikidata.org/wiki/Q288156","display_name":"Normative","level":2,"score":0.44494864344596863},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4218306839466095},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.4173278212547302},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3769637644290924},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3427552282810211},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.2612464427947998},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.25083985924720764},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.2356078326702118},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15947112441062927},{"id":"https://openalex.org/C107038049","wikidata":"https://www.wikidata.org/wiki/Q35986","display_name":"Aesthetics","level":1,"score":0.12020280957221985},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3452918.3458796","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3452918.3458796","pdf_url":null,"source":{"id":"https://openalex.org/S4363608453","display_name":"ACM International Conference on Interactive Media Experiences","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM International Conference on Interactive Media Experiences","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","score":0.8199999928474426,"id":"https://metadata.un.org/sdg/16"}],"awards":[{"id":"https://openalex.org/G3739424680","display_name":null,"funder_award_id":"1928627","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W175202434","https://openalex.org/W1814249794","https://openalex.org/W1979290264","https://openalex.org/W1993240888","https://openalex.org/W2011842947","https://openalex.org/W2070308852","https://openalex.org/W2076795830","https://openalex.org/W2095270559","https://openalex.org/W2098400036","https://openalex.org/W2136686335","https://openalex.org/W2171323324","https://openalex.org/W2175723801","https://openalex.org/W2292070666","https://openalex.org/W2473311384","https://openalex.org/W2530467646","https://openalex.org/W2560267416","https://openalex.org/W2562767812","https://openalex.org/W2587205267","https://openalex.org/W2588098783","https://openalex.org/W2605741117","https://openalex.org/W2606766508","https://openalex.org/W2610098407","https://openalex.org/W2610483642","https://openalex.org/W2611145892","https://openalex.org/W2611785296","https://openalex.org/W2668191635","https://openalex.org/W2730390070","https://openalex.org/W2771910743","https://openalex.org/W2791200426","https://openalex.org/W2796088982","https://openalex.org/W2796361000","https://openalex.org/W2800596622","https://openalex.org/W2806347998","https://openalex.org/W2810026766","https://openalex.org/W2810857251","https://openalex.org/W2898944906","https://openalex.org/W2899027170","https://openalex.org/W2899171252","https://openalex.org/W2910732263","https://openalex.org/W2914676493","https://openalex.org/W2920582597","https://openalex.org/W2920994124","https://openalex.org/W2928915328","https://openalex.org/W2931974660","https://openalex.org/W2940648399","https://openalex.org/W2942454454","https://openalex.org/W2953110089","https://openalex.org/W2964034671","https://openalex.org/W2972657613","https://openalex.org/W2973063311","https://openalex.org/W2981365667","https://openalex.org/W2982807054","https://openalex.org/W2983361284","https://openalex.org/W2984182282","https://openalex.org/W2986340874","https://openalex.org/W2989158073","https://openalex.org/W2989364584","https://openalex.org/W2991138171","https://openalex.org/W2994507840","https://openalex.org/W3008694996","https://openalex.org/W3032158617","https://openalex.org/W3036344346","https://openalex.org/W3099917429","https://openalex.org/W3122020752","https://openalex.org/W4231838352","https://openalex.org/W4285719527","https://openalex.org/W4288086174","https://openalex.org/W6764731599"],"related_works":["https://openalex.org/W1972718289","https://openalex.org/W1791514435","https://openalex.org/W2346831895","https://openalex.org/W2248634132","https://openalex.org/W3049116993","https://openalex.org/W1541884709","https://openalex.org/W4200549404","https://openalex.org/W4282925524","https://openalex.org/W2968719209","https://openalex.org/W4319442442"],"abstract_inverted_index":{"Volunteer":[0],"moderators":[1,37,112],"actively":[2],"engage":[3],"in":[4,17,49,83],"online":[5],"content":[6,12],"management,":[7],"such":[8],"as":[9],"removing":[10],"toxic":[11],"and":[13,22,46,61,64,67,80,86,91,102,108,127],"sanctioning":[14],"anti-normative":[15],"behaviors":[16],"user-governed":[18],"communities.":[19],"The":[20,93],"synchronicity":[21],"ephemerality":[23],"of":[24,75,95,106,111,135],"live-streaming":[25,136],"communities":[26],"pose":[27],"unique":[28,115,140],"moderation":[29,44,76],"challenges.":[30],"Based":[31],"on":[32,38,123],"interviews":[33],"with":[34,99],"21":[35],"volunteer":[36],"Twitch,":[39],"we":[40],"mapped":[41],"out":[42],"13":[43],"strategies":[45],"presented":[47],"them":[48],"relation":[50],"to":[51,57,138],"the":[52,73,84,103,125,133],"bad":[53],"act,":[54],"enabling":[55],"us":[56],"categorize":[58],"from":[59],"proactive":[60],"reactive":[62],"perspectives":[63],"identify":[65],"communicative":[66],"technical":[68],"interventions.":[69],"We":[70,129],"found":[71],"that":[72,120],"act":[74],"involves":[77],"highly":[78],"visible":[79,107],"performative":[81],"activities":[82,88,110],"chat":[85],"invisible":[87,109],"involving":[89],"coordination":[90],"sanction.":[92],"juxtaposition":[94],"real-time":[96],"individual":[97],"decision-making":[98],"collaborative":[100],"discussions":[101],"dual":[104],"nature":[105],"provide":[113],"a":[114,118],"lens":[116],"into":[117],"role":[119],"relies":[121],"heavily":[122],"both":[124],"social":[126],"technical.":[128],"also":[130],"discuss":[131],"how":[132],"affordances":[134],"contribute":[137],"these":[139],"activities.":[141]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":10},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3}],"updated_date":"2026-05-21T09:19:25.381259","created_date":"2025-10-10T00:00:00"}
