{"id":"https://openalex.org/W3102116369","doi":"https://doi.org/10.1145/3451964.3451966","title":"Challenges and research opportunities in eCommerce search and recommendations","display_name":"Challenges and research opportunities in eCommerce search and recommendations","publication_year":2020,"publication_date":"2020-06-01","ids":{"openalex":"https://openalex.org/W3102116369","doi":"https://doi.org/10.1145/3451964.3451966","mag":"3102116369"},"language":"en","primary_location":{"id":"doi:10.1145/3451964.3451966","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3451964.3451966","pdf_url":null,"source":{"id":"https://openalex.org/S6756005","display_name":"ACM SIGIR Forum","issn_l":"0163-5840","issn":["0163-5840","1558-0229"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGIR Forum","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://handle.uba.uva.nl/personal/pure/en/publications/challenges-and-research-opportunities-in-ecommerce-search-and-recommendations(034fce2f-9406-4984-866e-8a9d038eb5d8).html","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5060527820","display_name":"Manos Tsagkias","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Manos Tsagkias","raw_affiliation_strings":["904Labs, The Netherlands"],"affiliations":[{"raw_affiliation_string":"904Labs, The Netherlands","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031305137","display_name":"Tracy Holloway King","orcid":"https://orcid.org/0000-0002-7956-505X"},"institutions":[{"id":"https://openalex.org/I1306409833","display_name":"Adobe Systems (United States)","ror":"https://ror.org/059tvcg64","country_code":"US","type":"company","lineage":["https://openalex.org/I1306409833"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tracy Holloway King","raw_affiliation_strings":["Adobe"],"affiliations":[{"raw_affiliation_string":"Adobe","institution_ids":["https://openalex.org/I1306409833"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019851989","display_name":"Surya Kallumadi","orcid":null},"institutions":[{"id":"https://openalex.org/I2799939184","display_name":"Home Depot (United States)","ror":"https://ror.org/031603425","country_code":"US","type":"company","lineage":["https://openalex.org/I2799939184"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Surya Kallumadi","raw_affiliation_strings":["The Home Depot"],"affiliations":[{"raw_affiliation_string":"The Home Depot","institution_ids":["https://openalex.org/I2799939184"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060492418","display_name":"Vanessa Murdock","orcid":"https://orcid.org/0000-0003-1682-0081"},"institutions":[{"id":"https://openalex.org/I4210089985","display_name":"Amazon (Germany)","ror":"https://ror.org/00b9ktm87","country_code":"DE","type":"company","lineage":["https://openalex.org/I1311688040","https://openalex.org/I4210089985"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Vanessa Murdock","raw_affiliation_strings":["Amazon"],"affiliations":[{"raw_affiliation_string":"Amazon","institution_ids":["https://openalex.org/I4210089985"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031439294","display_name":"Maarten de Rijke","orcid":"https://orcid.org/0000-0002-1086-0202"},"institutions":[{"id":"https://openalex.org/I887064364","display_name":"University of Amsterdam","ror":"https://ror.org/04dkp9463","country_code":"NL","type":"education","lineage":["https://openalex.org/I887064364"]},{"id":"https://openalex.org/I4210112722","display_name":"Ahold Delhaize (Netherlands)","ror":"https://ror.org/01v6p2g18","country_code":"NL","type":"company","lineage":["https://openalex.org/I4210112722"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Maarten de Rijke","raw_affiliation_strings":["University of Amsterdam & Ahold Delhaize, The Netherlands"],"affiliations":[{"raw_affiliation_string":"University of Amsterdam & Ahold Delhaize, The Netherlands","institution_ids":["https://openalex.org/I4210112722","https://openalex.org/I887064364"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5060527820"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":15.3019,"has_fulltext":true,"cited_by_count":103,"citation_normalized_percentile":{"value":0.98990188,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"54","issue":"1","first_page":"1","last_page":"23"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9993000030517578,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/discoverability","display_name":"Discoverability","score":0.9211757183074951},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8322447538375854},{"id":"https://openalex.org/keywords/recommender-system","display_name":"Recommender system","score":0.5244912505149841},{"id":"https://openalex.org/keywords/ranking","display_name":"Ranking (information retrieval)","score":0.5082494616508484},{"id":"https://openalex.org/keywords/domain","display_name":"Domain (mathematical analysis)","score":0.5018517971038818},{"id":"https://openalex.org/keywords/matching","display_name":"Matching (statistics)","score":0.47641193866729736},{"id":"https://openalex.org/keywords/customer-engagement","display_name":"Customer engagement","score":0.46816182136535645},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4576931893825531},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.4519873857498169},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.39385029673576355},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3029482364654541},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.12992891669273376}],"concepts":[{"id":"https://openalex.org/C2778531742","wikidata":"https://www.wikidata.org/wiki/Q17009281","display_name":"Discoverability","level":2,"score":0.9211757183074951},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8322447538375854},{"id":"https://openalex.org/C557471498","wikidata":"https://www.wikidata.org/wiki/Q554950","display_name":"Recommender system","level":2,"score":0.5244912505149841},{"id":"https://openalex.org/C189430467","wikidata":"https://www.wikidata.org/wiki/Q7293293","display_name":"Ranking (information retrieval)","level":2,"score":0.5082494616508484},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.5018517971038818},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.47641193866729736},{"id":"https://openalex.org/C2776915394","wikidata":"https://www.wikidata.org/wiki/Q5196451","display_name":"Customer engagement","level":3,"score":0.46816182136535645},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4576931893825531},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4519873857498169},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.39385029673576355},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3029482364654541},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.12992891669273376},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1145/3451964.3451966","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3451964.3451966","pdf_url":null,"source":{"id":"https://openalex.org/S6756005","display_name":"ACM SIGIR Forum","issn_l":"0163-5840","issn":["0163-5840","1558-0229"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM SIGIR Forum","raw_type":"journal-article"},{"id":"pmh:oai:dare.uva.nl:openaire_cris_publications/034fce2f-9406-4984-866e-8a9d038eb5d8","is_oa":true,"landing_page_url":"https://handle.uba.uva.nl/personal/pure/en/publications/challenges-and-research-opportunities-in-ecommerce-search-and-recommendations(034fce2f-9406-4984-866e-8a9d038eb5d8).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306400088","display_name":"UvA-DARE (University of Amsterdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I887064364","host_organization_name":"University of Amsterdam","host_organization_lineage":["https://openalex.org/I887064364"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tsagkias, M, King, T H, Kallumadi, S, Murdock, V & de Rijke, M 2020, 'Challenges and Research Opportunities in eCommerce Search and Recommendations', SIGIR Forum, vol. 54, no. 1, 2. https://doi.org/10.1145/3451964.3451966","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:dare.uva.nl:publications/034fce2f-9406-4984-866e-8a9d038eb5d8","is_oa":true,"landing_page_url":"https://hdl.handle.net/11245.1/034fce2f-9406-4984-866e-8a9d038eb5d8","pdf_url":"https://pure.uva.nl/ws/files/53728168/tsagkias_2020_challenges.pdf","source":{"id":"https://openalex.org/S4306400088","display_name":"UvA-DARE (University of Amsterdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I887064364","host_organization_name":"University of Amsterdam","host_organization_lineage":["https://openalex.org/I887064364"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tsagkias, M, King, T H, Kallumadi, S, Murdock, V & de Rijke, M 2020, 'Challenges and Research Opportunities in eCommerce Search and Recommendations', SIGIR Forum, vol. 54, no. 1, 2. https://doi.org/10.1145/3451964.3451966","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:dare.uva.nl:publications/034fce2f-9406-4984-866e-8a9d038eb5d8","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400088","display_name":"UvA-DARE (University of Amsterdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I887064364","host_organization_name":"University of Amsterdam","host_organization_lineage":["https://openalex.org/I887064364"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""},{"id":"pmh:uvapub:oai:dare.uva.nl:publications/034fce2f-9406-4984-866e-8a9d038eb5d8","is_oa":true,"landing_page_url":"https://dare.uva.nl/personal/pure/en/publications/challenges-and-research-opportunities-in-ecommerce-search-and-recommendations(034fce2f-9406-4984-866e-8a9d038eb5d8).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SIGIR Forum, 54(1):2. Association for Computing Machinery (ACM)","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:dare.uva.nl:openaire_cris_publications/034fce2f-9406-4984-866e-8a9d038eb5d8","is_oa":true,"landing_page_url":"https://handle.uba.uva.nl/personal/pure/en/publications/challenges-and-research-opportunities-in-ecommerce-search-and-recommendations(034fce2f-9406-4984-866e-8a9d038eb5d8).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306400088","display_name":"UvA-DARE (University of Amsterdam)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I887064364","host_organization_name":"University of Amsterdam","host_organization_lineage":["https://openalex.org/I887064364"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Tsagkias, M, King, T H, Kallumadi, S, Murdock, V & de Rijke, M 2020, 'Challenges and Research Opportunities in eCommerce Search and Recommendations', SIGIR Forum, vol. 54, no. 1, 2. https://doi.org/10.1145/3451964.3451966","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.4099999964237213,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":69,"referenced_works":["https://openalex.org/W611371514","https://openalex.org/W1798038286","https://openalex.org/W2020915469","https://openalex.org/W2021503317","https://openalex.org/W2023188792","https://openalex.org/W2023217766","https://openalex.org/W2023616424","https://openalex.org/W2035514778","https://openalex.org/W2048045485","https://openalex.org/W2085958018","https://openalex.org/W2090513801","https://openalex.org/W2092488901","https://openalex.org/W2134742119","https://openalex.org/W2142076420","https://openalex.org/W2156037541","https://openalex.org/W2163375626","https://openalex.org/W2171144711","https://openalex.org/W2171743956","https://openalex.org/W2349436533","https://openalex.org/W2409912191","https://openalex.org/W2463133191","https://openalex.org/W2507839313","https://openalex.org/W2537515450","https://openalex.org/W2570668993","https://openalex.org/W2592224602","https://openalex.org/W2604291988","https://openalex.org/W2732994307","https://openalex.org/W2739932288","https://openalex.org/W2741179356","https://openalex.org/W2741497758","https://openalex.org/W2746457569","https://openalex.org/W2750144484","https://openalex.org/W2783175414","https://openalex.org/W2787991113","https://openalex.org/W2797120932","https://openalex.org/W2798904209","https://openalex.org/W2806913671","https://openalex.org/W2810180727","https://openalex.org/W2894680593","https://openalex.org/W2897955056","https://openalex.org/W2898147565","https://openalex.org/W2908673792","https://openalex.org/W2912209321","https://openalex.org/W2913538332","https://openalex.org/W2945127593","https://openalex.org/W2946392693","https://openalex.org/W2955792826","https://openalex.org/W2964108915","https://openalex.org/W2995638363","https://openalex.org/W3000769526","https://openalex.org/W3003611599","https://openalex.org/W3004092718","https://openalex.org/W3010766896","https://openalex.org/W3010870049","https://openalex.org/W3021683593","https://openalex.org/W3034828204","https://openalex.org/W3099446234","https://openalex.org/W3099984837","https://openalex.org/W3102518922","https://openalex.org/W3103398753","https://openalex.org/W3103819991","https://openalex.org/W3106459738","https://openalex.org/W4205355130","https://openalex.org/W4252222626","https://openalex.org/W4288280739","https://openalex.org/W6634163511","https://openalex.org/W6750101444","https://openalex.org/W6759526501","https://openalex.org/W7047218413"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2968745142","https://openalex.org/W2743342830","https://openalex.org/W130381036","https://openalex.org/W7602594","https://openalex.org/W3088559275","https://openalex.org/W2013394905","https://openalex.org/W262263635","https://openalex.org/W2600865495","https://openalex.org/W1730245467"],"abstract_inverted_index":{"With":[0],"the":[1,10,73,81],"rapid":[2],"adoption":[3],"of":[4],"online":[5],"shopping,":[6],"academic":[7],"research":[8,18,52,77],"in":[9],"eCommerce":[11,24,82],"domain":[12],"has":[13],"gained":[14],"traction.":[15],"However,":[16],"significant":[17],"challenges":[19,74],"remain,":[20],"spanning":[21],"from":[22],"classic":[23],"search":[25],"problems":[26],"such":[27],"as":[28],"matching":[29],"textual":[30],"queries":[31],"to":[32,41,79],"multi-modal":[33],"documents":[34],"and":[35,44,49,62,66,75],"ranking":[36],"optimization":[37],"for":[38,47,56],"two-sided":[39],"marketplaces":[40],"human-computer":[42],"interaction":[43],"recommender":[45],"systems":[46],"discovery":[48],"browsing.":[50],"These":[51],"areas":[53],"are":[54],"important":[55],"understanding":[57],"customer":[58,83],"behavior,":[59],"driving":[60],"engagement,":[61],"improving":[63],"product":[64],"discoverability":[65],"conversion.":[67],"In":[68],"this":[69],"article":[70],"we":[71],"identify":[72],"highlight":[76],"opportunities":[78],"improve":[80],"experience.":[84]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":14},{"year":2024,"cited_by_count":31},{"year":2023,"cited_by_count":14},{"year":2022,"cited_by_count":21},{"year":2021,"cited_by_count":17},{"year":2020,"cited_by_count":3},{"year":2016,"cited_by_count":1}],"updated_date":"2026-04-11T08:14:18.477133","created_date":"2025-10-10T00:00:00"}