{"id":"https://openalex.org/W3173265486","doi":"https://doi.org/10.1145/3450613.3456817","title":"Second Chance for a First Impression? Trust Development in Intelligent System Interaction","display_name":"Second Chance for a First Impression? Trust Development in Intelligent System Interaction","publication_year":2021,"publication_date":"2021-06-21","ids":{"openalex":"https://openalex.org/W3173265486","doi":"https://doi.org/10.1145/3450613.3456817","mag":"3173265486"},"language":"en","primary_location":{"id":"doi:10.1145/3450613.3456817","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3450613.3456817","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 29th ACM Conference on User Modeling, Adaptation and Personalization","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012379637","display_name":"Suzanne Tolmeijer","orcid":"https://orcid.org/0000-0002-8584-5656"},"institutions":[{"id":"https://openalex.org/I202697423","display_name":"University of Zurich","ror":"https://ror.org/02crff812","country_code":"CH","type":"education","lineage":["https://openalex.org/I202697423"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Suzanne Tolmeijer","raw_affiliation_strings":["University of Z\u00fcrich"],"affiliations":[{"raw_affiliation_string":"University of Z\u00fcrich","institution_ids":["https://openalex.org/I202697423"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038081564","display_name":"Ujwal Gadiraju","orcid":"https://orcid.org/0000-0002-6189-6539"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Ujwal Gadiraju","raw_affiliation_strings":["Delft University of Technology"],"affiliations":[{"raw_affiliation_string":"Delft University of Technology","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006745794","display_name":"Ramya Ghantasala","orcid":"https://orcid.org/0000-0002-5703-2586"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Ramya Ghantasala","raw_affiliation_strings":["Delft University of Technology"],"affiliations":[{"raw_affiliation_string":"Delft University of Technology","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012957969","display_name":"Akshit Gupta","orcid":"https://orcid.org/0000-0001-7672-5786"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Akshit Gupta","raw_affiliation_strings":["Delft University of Technology"],"affiliations":[{"raw_affiliation_string":"Delft University of Technology","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5073592405","display_name":"Abraham Bernstein","orcid":"https://orcid.org/0000-0002-0128-4602"},"institutions":[{"id":"https://openalex.org/I202697423","display_name":"University of Zurich","ror":"https://ror.org/02crff812","country_code":"CH","type":"education","lineage":["https://openalex.org/I202697423"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Abraham Bernstein","raw_affiliation_strings":["University of Z\u00fcrich"],"affiliations":[{"raw_affiliation_string":"University of Z\u00fcrich","institution_ids":["https://openalex.org/I202697423"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5012379637"],"corresponding_institution_ids":["https://openalex.org/I202697423"],"apc_list":null,"apc_paid":null,"fwci":9.4686,"has_fulltext":false,"cited_by_count":63,"citation_normalized_percentile":{"value":0.98417495,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"77","last_page":"87"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.9733999967575073,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.949400007724762,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/session","display_name":"Session (web analytics)","score":0.8406466841697693},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7020213603973389},{"id":"https://openalex.org/keywords/intelligent-decision-support-system","display_name":"Intelligent decision support system","score":0.681594967842102},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5900423526763916},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.5773594379425049},{"id":"https://openalex.org/keywords/relation","display_name":"Relation (database)","score":0.4589868485927582},{"id":"https://openalex.org/keywords/impression","display_name":"Impression","score":0.45681819319725037},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.44336339831352234},{"id":"https://openalex.org/keywords/component","display_name":"Component (thermodynamics)","score":0.4389280080795288},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.34615957736968994},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2767804265022278},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2650523781776428},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12002930045127869},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.0985841155052185}],"concepts":[{"id":"https://openalex.org/C2779182362","wikidata":"https://www.wikidata.org/wiki/Q17126187","display_name":"Session (web analytics)","level":2,"score":0.8406466841697693},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7020213603973389},{"id":"https://openalex.org/C56397880","wikidata":"https://www.wikidata.org/wiki/Q6044094","display_name":"Intelligent decision support system","level":2,"score":0.681594967842102},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5900423526763916},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.5773594379425049},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.4589868485927582},{"id":"https://openalex.org/C2776684213","wikidata":"https://www.wikidata.org/wiki/Q6007582","display_name":"Impression","level":2,"score":0.45681819319725037},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.44336339831352234},{"id":"https://openalex.org/C168167062","wikidata":"https://www.wikidata.org/wiki/Q1117970","display_name":"Component (thermodynamics)","level":2,"score":0.4389280080795288},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.34615957736968994},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2767804265022278},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2650523781776428},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12002930045127869},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.0985841155052185},{"id":"https://openalex.org/C97355855","wikidata":"https://www.wikidata.org/wiki/Q11473","display_name":"Thermodynamics","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3450613.3456817","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3450613.3456817","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 29th ACM Conference on User Modeling, Adaptation and Personalization","raw_type":"proceedings-article"},{"id":"pmh:doi:10.5167/uzh-211497","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4406922384","display_name":"Open MIND","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Text"},{"id":"pmh:oai:tudelft.nl:uuid:1834a7fe-565a-4e13-b7b4-e23fb9eb8263","is_oa":false,"landing_page_url":"http://resolver.tudelft.nl/uuid:1834a7fe-565a-4e13-b7b4-e23fb9eb8263","pdf_url":null,"source":{"id":"https://openalex.org/S4306400906","display_name":"Research Repository (Delft University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"conference paper"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.7900000214576721}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":29,"referenced_works":["https://openalex.org/W1976860309","https://openalex.org/W2038041609","https://openalex.org/W2044140042","https://openalex.org/W2110171129","https://openalex.org/W2121044470","https://openalex.org/W2143074722","https://openalex.org/W2169453353","https://openalex.org/W2294044876","https://openalex.org/W2295680652","https://openalex.org/W2332079078","https://openalex.org/W2612422258","https://openalex.org/W2765334536","https://openalex.org/W2793000014","https://openalex.org/W2794740256","https://openalex.org/W2942157335","https://openalex.org/W2969521705","https://openalex.org/W2970526411","https://openalex.org/W2995188596","https://openalex.org/W3004493409","https://openalex.org/W3010109960","https://openalex.org/W3034088409","https://openalex.org/W3041635673","https://openalex.org/W3081671202","https://openalex.org/W3091793048","https://openalex.org/W3092437886","https://openalex.org/W3092479831","https://openalex.org/W3098131776","https://openalex.org/W3134409322","https://openalex.org/W4231751901"],"related_works":["https://openalex.org/W2327021330","https://openalex.org/W2316594088","https://openalex.org/W2397440126","https://openalex.org/W2409084359","https://openalex.org/W68571419","https://openalex.org/W4392328073","https://openalex.org/W2317327847","https://openalex.org/W2989908193","https://openalex.org/W2052573402","https://openalex.org/W2350991439"],"abstract_inverted_index":{"There":[0],"is":[1,20,28,44],"a":[2,84,95,108,114,120,148,166],"growing":[3],"use":[4,129],"of":[5,49,88,111,150,174],"intelligent":[6,17,36,77,131,157],"systems":[7],"to":[8,54,68,128,135],"support":[9,133],"human":[10],"decision-making":[11],"across":[12,91],"several":[13],"domains.":[14],"Trust":[15],"in":[16,22,34,94,168],"systems,":[18],"however,":[19],"pivotal":[21],"shaping":[23],"their":[24],"widespread":[25],"adoption.":[26],"Little":[27],"currently":[29],"understood":[30],"about":[31],"how":[32,42],"trust":[33,61,164,167],"an":[35,76,130],"system":[37,69,80,134,158],"evolves":[38],"over":[39,63],"time":[40,64],"and":[41,65,81],"it":[43],"mediated":[45],"by":[46,59],"the":[47,50,139,144,156,172],"accuracy":[48],"system.":[51],"We":[52,162],"aim":[53],"address":[55],"this":[56],"knowledge":[57],"gap":[58],"exploring":[60],"formation":[62],"its":[66],"relation":[67],"accuracy.":[70],"To":[71],"that":[72,106,118],"end,":[73],"we":[74],"built":[75],"house":[78],"recommendation":[79],"carried":[82],"out":[83],"longitudinal":[85],"study":[86],"consisting":[87],"201":[89],"participants":[90,100,146],"3":[92],"sessions":[93],"week.":[96],"In":[97],"each":[98,160,175],"session,":[99],"were":[101],"tasked":[102],"with":[103],"finding":[104],"housing":[105,122],"fit":[107],"given":[109],"set":[110],"constraints":[112],"using":[113,165],"conventional":[115],"web":[116],"interface":[117],"reflected":[119],"typical":[121],"search":[123],"website.":[124],"Participants":[125],"could":[126],"choose":[127],"decision":[132],"help":[136],"them":[137],"find":[138],"right":[140],"house.":[141],"Depending":[142],"on":[143],"group,":[145],"received":[147],"variation":[149],"accurate":[151],"or":[152],"inaccurate":[153],"advice":[154],"from":[155],"throughout":[159],"session.":[161,176],"measured":[163],"automation":[169],"scale":[170],"at":[171],"end":[173]},"counts_by_year":[{"year":2026,"cited_by_count":4},{"year":2025,"cited_by_count":16},{"year":2024,"cited_by_count":19},{"year":2023,"cited_by_count":14},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-15T08:11:43.952461","created_date":"2025-10-10T00:00:00"}
