{"id":"https://openalex.org/W3186527712","doi":"https://doi.org/10.1145/3450503","title":"Automatically Identifying the Quality of Developer Chats for Post Hoc Use","display_name":"Automatically Identifying the Quality of Developer Chats for Post Hoc Use","publication_year":2021,"publication_date":"2021-07-23","ids":{"openalex":"https://openalex.org/W3186527712","doi":"https://doi.org/10.1145/3450503","mag":"3186527712"},"language":"en","primary_location":{"id":"doi:10.1145/3450503","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3450503","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3450503","source":{"id":"https://openalex.org/S142627899","display_name":"ACM Transactions on Software Engineering and Methodology","issn_l":"1049-331X","issn":["1049-331X","1557-7392"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Software Engineering and Methodology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3450503","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5049106181","display_name":"Preetha Chatterjee","orcid":"https://orcid.org/0000-0003-3057-7807"},"institutions":[{"id":"https://openalex.org/I86501945","display_name":"University of Delaware","ror":"https://ror.org/01sbq1a82","country_code":"US","type":"education","lineage":["https://openalex.org/I86501945"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Preetha Chatterjee","raw_affiliation_strings":["University of Delaware, USA"],"raw_orcid":"https://orcid.org/0000-0003-3057-7807","affiliations":[{"raw_affiliation_string":"University of Delaware, USA","institution_ids":["https://openalex.org/I86501945"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073349866","display_name":"Kostadin Damevski","orcid":"https://orcid.org/0000-0001-7799-2026"},"institutions":[{"id":"https://openalex.org/I184840846","display_name":"Virginia Commonwealth University","ror":"https://ror.org/02nkdxk79","country_code":"US","type":"education","lineage":["https://openalex.org/I184840846"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kostadin Damevski","raw_affiliation_strings":["Virginia Commonwealth University, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Virginia Commonwealth University, USA","institution_ids":["https://openalex.org/I184840846"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051151566","display_name":"Nicholas A. Kraft","orcid":"https://orcid.org/0000-0002-7960-766X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Nicholas A. Kraft","raw_affiliation_strings":["UserVoice, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"UserVoice, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068927917","display_name":"Lori Pollock","orcid":"https://orcid.org/0000-0002-4388-4892"},"institutions":[{"id":"https://openalex.org/I86501945","display_name":"University of Delaware","ror":"https://ror.org/01sbq1a82","country_code":"US","type":"education","lineage":["https://openalex.org/I86501945"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lori Pollock","raw_affiliation_strings":["University of Delaware, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Delaware, USA","institution_ids":["https://openalex.org/I86501945"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.6724,"has_fulltext":false,"cited_by_count":20,"citation_normalized_percentile":{"value":0.9329838,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"30","issue":"4","first_page":"1","last_page":"28"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8660382032394409},{"id":"https://openalex.org/keywords/post-hoc","display_name":"Post hoc","score":0.6952622532844543},{"id":"https://openalex.org/keywords/crowdsourcing","display_name":"Crowdsourcing","score":0.6395782232284546},{"id":"https://openalex.org/keywords/python","display_name":"Python (programming language)","score":0.5841926336288452},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.5325918197631836},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5313470959663391},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4572862982749939},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.16022086143493652}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8660382032394409},{"id":"https://openalex.org/C2992886853","wikidata":"https://www.wikidata.org/wiki/Q18381816","display_name":"Post hoc","level":2,"score":0.6952622532844543},{"id":"https://openalex.org/C62230096","wikidata":"https://www.wikidata.org/wiki/Q275969","display_name":"Crowdsourcing","level":2,"score":0.6395782232284546},{"id":"https://openalex.org/C519991488","wikidata":"https://www.wikidata.org/wiki/Q28865","display_name":"Python (programming language)","level":2,"score":0.5841926336288452},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.5325918197631836},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5313470959663391},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4572862982749939},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.16022086143493652},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C199343813","wikidata":"https://www.wikidata.org/wiki/Q12128","display_name":"Dentistry","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3450503","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3450503","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3450503","source":{"id":"https://openalex.org/S142627899","display_name":"ACM Transactions on Software Engineering and Methodology","issn_l":"1049-331X","issn":["1049-331X","1557-7392"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Software Engineering and Methodology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3450503","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3450503","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3450503","source":{"id":"https://openalex.org/S142627899","display_name":"ACM Transactions on Software Engineering and Methodology","issn_l":"1049-331X","issn":["1049-331X","1557-7392"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Software Engineering and Methodology","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4","score":0.6499999761581421}],"awards":[{"id":"https://openalex.org/G8039115675","display_name":null,"funder_award_id":"1812968","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3186527712.pdf","grobid_xml":"https://content.openalex.org/works/W3186527712.grobid-xml"},"referenced_works_count":49,"referenced_works":["https://openalex.org/W133394232","https://openalex.org/W1602368597","https://openalex.org/W1774753831","https://openalex.org/W1833911422","https://openalex.org/W1947986053","https://openalex.org/W1967390364","https://openalex.org/W1976312019","https://openalex.org/W2001496424","https://openalex.org/W2005946396","https://openalex.org/W2009882097","https://openalex.org/W2014755981","https://openalex.org/W2017593508","https://openalex.org/W2023925487","https://openalex.org/W2037858832","https://openalex.org/W2048587526","https://openalex.org/W2086530517","https://openalex.org/W2101880260","https://openalex.org/W2102114894","https://openalex.org/W2116875384","https://openalex.org/W2120147828","https://openalex.org/W2133990480","https://openalex.org/W2141271901","https://openalex.org/W2146054664","https://openalex.org/W2149706766","https://openalex.org/W2239327973","https://openalex.org/W2295687471","https://openalex.org/W2406533925","https://openalex.org/W2512715634","https://openalex.org/W2593065416","https://openalex.org/W2617307387","https://openalex.org/W2786786595","https://openalex.org/W2946198777","https://openalex.org/W2955199733","https://openalex.org/W2962854379","https://openalex.org/W2963858034","https://openalex.org/W3023742019","https://openalex.org/W3089437400","https://openalex.org/W3117161066","https://openalex.org/W3149154678","https://openalex.org/W4214512383","https://openalex.org/W4229800322","https://openalex.org/W4230998791","https://openalex.org/W4236137412","https://openalex.org/W4239019441","https://openalex.org/W4243235114","https://openalex.org/W4246606684","https://openalex.org/W4247610018","https://openalex.org/W4255921705","https://openalex.org/W4289255588"],"related_works":["https://openalex.org/W3032998312","https://openalex.org/W4384486036","https://openalex.org/W135177976","https://openalex.org/W1503094549","https://openalex.org/W2337920774","https://openalex.org/W2886410948","https://openalex.org/W2025875869","https://openalex.org/W4318823662","https://openalex.org/W3207526114","https://openalex.org/W4286908577"],"abstract_inverted_index":{"Software":[0],"engineers":[1],"are":[2],"crowdsourcing":[3],"answers":[4],"to":[5,42,80],"their":[6],"everyday":[7],"challenges":[8],"on":[9],"Q&A":[10],"forums":[11],"(e.g.,":[12,71],"Stack":[13],"Overflow)":[14],"and":[15,26,47,63,159,176],"more":[16],"recently":[17],"in":[18,54,152],"public":[19,111],"chat":[20,30,57,61,112],"communities":[21,64,155],"such":[22],"as":[23],"Slack,":[24],"IRC,":[25],"Gitter.":[27],"Many":[28],"software-related":[29],"conversations":[31,82,92,105,122,140,151,192],"contain":[32,67,84],"valuable":[33],"expert":[34],"knowledge":[35],"that":[36,83,123,162],"is":[37,78,184],"useful":[38,85],"for":[39,48,87,137,189],"both":[40],"mining":[41,88],"improve":[43],"programming":[44,154],"support":[45],"tools":[46],"readers":[49],"who":[50],"did":[51],"not":[52,66],"participate":[53],"the":[55,185],"original":[56],"conversations.":[58],"However,":[59],"most":[60],"platforms":[62],"do":[65],"built-in":[68],"quality":[69,109],"indicators":[70],"accepted":[72],"answers,":[73],"vote":[74],"counts).":[75],"Therefore,":[76],"it":[77],"difficult":[79],"identify":[81],"information":[86],"or":[89],"reading,":[90],"i.e.,":[91],"of":[93,106,119,127,141,147,168,171,174,178,193],"post":[94,107,128,142,194],"hoc":[95,108,129,143,195],"quality.":[96,144,196],"In":[97],"this":[98,183],"article,":[99],"we":[100],"investigate":[101],"automatically":[102,138],"detecting":[103,190],"developer":[104,121,191],"from":[110],"channels.":[113],"We":[114],"first":[115,186],"describe":[116],"an":[117],"analysis":[118],"400":[120],"indicate":[124],"potential":[125],"characteristics":[126],"quality,":[130],"followed":[131],"by":[132],"a":[133],"machine":[134],"learning-based":[135],"approach":[136,164],"identifying":[139],"Our":[145],"evaluation":[146],"2,000":[148],"annotated":[149],"Slack":[150],"four":[153],"(python,":[156],"clojure,":[157],"elm,":[158],"racket)":[160],"indicates":[161],"our":[163,181],"can":[165],"achieve":[166],"precision":[167],"0.82,":[169],"recall":[170],"0.90,":[172],"F-measure":[173],"0.86,":[175],"MCC":[177],"0.57.":[179],"To":[180],"knowledge,":[182],"automated":[187],"technique":[188]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":4}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}