{"id":"https://openalex.org/W3157125769","doi":"https://doi.org/10.1145/3449206","title":"Speaking from Experience","display_name":"Speaking from Experience","publication_year":2021,"publication_date":"2021-04-13","ids":{"openalex":"https://openalex.org/W3157125769","doi":"https://doi.org/10.1145/3449206","mag":"3157125769"},"language":"en","primary_location":{"id":"doi:10.1145/3449206","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3449206","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088840542","display_name":"Cami Rinc\u00f3n","orcid":null},"institutions":[{"id":"https://openalex.org/I55521800","display_name":"Goldsmiths University of London","ror":"https://ror.org/01khx4a30","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I55521800"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Cami Rinc\u00f3n","raw_affiliation_strings":["Goldsmiths, University of London, London, United Kingdom"],"affiliations":[{"raw_affiliation_string":"Goldsmiths, University of London, London, United Kingdom","institution_ids":["https://openalex.org/I55521800"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038810932","display_name":"Os Keyes","orcid":"https://orcid.org/0000-0001-5196-609X"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Os Keyes","raw_affiliation_strings":["University of Washington, Seattle, WA, USA"],"affiliations":[{"raw_affiliation_string":"University of Washington, Seattle, WA, USA","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004031640","display_name":"Corinne Cath","orcid":"https://orcid.org/0000-0001-9652-3890"},"institutions":[{"id":"https://openalex.org/I40120149","display_name":"University of Oxford","ror":"https://ror.org/052gg0110","country_code":"GB","type":"education","lineage":["https://openalex.org/I40120149"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Corinne Cath","raw_affiliation_strings":["University of Oxford, Oxford, United Kingdom"],"affiliations":[{"raw_affiliation_string":"University of Oxford, Oxford, United Kingdom","institution_ids":["https://openalex.org/I40120149"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5088840542"],"corresponding_institution_ids":["https://openalex.org/I55521800"],"apc_list":null,"apc_paid":null,"fwci":2.3755,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.90376002,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"5","issue":"CSCW1","first_page":"1","last_page":"27"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.989799976348877,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10883","display_name":"Ethics and Social Impacts of AI","score":0.9760000109672546,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.6216346621513367},{"id":"https://openalex.org/keywords/framing","display_name":"Framing (construction)","score":0.5950304865837097},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.47950536012649536},{"id":"https://openalex.org/keywords/computer-supported-cooperative-work","display_name":"Computer-supported cooperative work","score":0.4753046929836273},{"id":"https://openalex.org/keywords/transgender","display_name":"Transgender","score":0.4586067795753479},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.4386708438396454},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.39106863737106323},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.34099334478378296},{"id":"https://openalex.org/keywords/gender-studies","display_name":"Gender studies","score":0.10992959141731262},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.09850156307220459}],"concepts":[{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.6216346621513367},{"id":"https://openalex.org/C169087156","wikidata":"https://www.wikidata.org/wiki/Q2131593","display_name":"Framing (construction)","level":2,"score":0.5950304865837097},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47950536012649536},{"id":"https://openalex.org/C198439703","wikidata":"https://www.wikidata.org/wiki/Q1461602","display_name":"Computer-supported cooperative work","level":3,"score":0.4753046929836273},{"id":"https://openalex.org/C2779671885","wikidata":"https://www.wikidata.org/wiki/Q189125","display_name":"Transgender","level":2,"score":0.4586067795753479},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4386708438396454},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.39106863737106323},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.34099334478378296},{"id":"https://openalex.org/C107993555","wikidata":"https://www.wikidata.org/wiki/Q1662673","display_name":"Gender studies","level":1,"score":0.10992959141731262},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09850156307220459},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C66938386","wikidata":"https://www.wikidata.org/wiki/Q633538","display_name":"Structural engineering","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3449206","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3449206","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Gender equality","score":0.6700000166893005,"id":"https://metadata.un.org/sdg/5"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":50,"referenced_works":["https://openalex.org/W72496981","https://openalex.org/W263614502","https://openalex.org/W377384883","https://openalex.org/W622505694","https://openalex.org/W1517190443","https://openalex.org/W1985938759","https://openalex.org/W2000898755","https://openalex.org/W2004942240","https://openalex.org/W2042295811","https://openalex.org/W2074267043","https://openalex.org/W2092221852","https://openalex.org/W2152487955","https://openalex.org/W2339159089","https://openalex.org/W2390008750","https://openalex.org/W2588723544","https://openalex.org/W2589063696","https://openalex.org/W2590362596","https://openalex.org/W2740983644","https://openalex.org/W2770258931","https://openalex.org/W2794297522","https://openalex.org/W2810580611","https://openalex.org/W2890140518","https://openalex.org/W2898852014","https://openalex.org/W2899136066","https://openalex.org/W2913681502","https://openalex.org/W2913841425","https://openalex.org/W2940577712","https://openalex.org/W2941327948","https://openalex.org/W2941385537","https://openalex.org/W2942558236","https://openalex.org/W2946151048","https://openalex.org/W2949450271","https://openalex.org/W2949984659","https://openalex.org/W2972328971","https://openalex.org/W2982882912","https://openalex.org/W2985588979","https://openalex.org/W3000120372","https://openalex.org/W3004917411","https://openalex.org/W3014514787","https://openalex.org/W3022607203","https://openalex.org/W3029797383","https://openalex.org/W3107796354","https://openalex.org/W3121740235","https://openalex.org/W3125935967","https://openalex.org/W4238401526","https://openalex.org/W4246004479","https://openalex.org/W4288359812","https://openalex.org/W4300424452","https://openalex.org/W6602972026","https://openalex.org/W6732626445"],"related_works":["https://openalex.org/W2095908156","https://openalex.org/W2588090758","https://openalex.org/W92477206","https://openalex.org/W2377445966","https://openalex.org/W2023541391","https://openalex.org/W1504044589","https://openalex.org/W1599396350","https://openalex.org/W2094477701","https://openalex.org/W2165362307","https://openalex.org/W2477982268"],"abstract_inverted_index":{"Voice-Activated":[0],"Artificial":[1],"Intelligence":[2],"(VAI)":[3],"is":[4],"increasingly":[5],"ubiquitous,":[6],"whether":[7],"appearing":[8],"as":[9,21,194],"context-specific":[10],"conversational":[11],"assistants":[12,19],"or":[13,23],"more":[14,129],"personalised":[15],"and":[16,26,34,41,51,64,86,119,135,153,159,180,187,201],"generalised":[17],"personal":[18],"such":[20],"Alexa":[22],"Siri.":[24],"CSCW":[25],"other":[27],"fields":[28],"have":[29,70],"regularly":[30],"studied":[31],"the":[32,52,55,76,142,151,160,163],"(positive":[33],"negative)":[35],"social":[36],"consequences":[37],"of":[38,49,58,89,105,113,145,156,162,170,204],"VAI":[39],"design":[40],"deployment.":[42],"One":[43],"particular":[44],"focus":[45],"has":[46,60],"been":[47],"questions":[48],"gender,":[50],"implications":[53,155],"that":[54,124,136,167],"(often-feminine)":[56],"gendering":[57],"VAIs":[59,114],"for":[61,178,191],"societal":[62],"norms":[63],"user":[65,93],"experiences.":[66],"Studies":[67],"into":[68],"this":[69,80,99,171],"largely":[71,82],"elided":[72],"transgender":[73],"(trans)":[74],"existences;":[75],"few":[77],"exceptions":[78],"to":[79,115,133,183],"operate":[81],"from":[83],"an":[84],"external":[85],"predetermined":[87],"idea":[88],"trans":[90,109],"and/or":[91,110],"non-binary":[92,111],"needs,":[94],"centered":[95],"on":[96],"representation.":[97],"In":[98],"study,":[100],"we":[101,193],"undertook":[102],"a":[103],"series":[104],"qualitative":[106],"interviews":[107],"with":[108],"users":[112,137],"explore":[116],"their":[117],"experiences":[118],"needs.":[120],"Our":[121],"results":[122],"show":[123],"these":[125],"needs":[126],"are":[127],"far":[128],"than":[130],"simply":[131],"improvements":[132],"representation,":[134],"raise":[138],"substantial":[139],"concerns":[140],"around":[141],"underlying":[143],"framing":[144],"gender":[146],"by":[147],"even":[148],"well-intentioned":[149],"developers,":[150],"privacy":[152],"safety":[154],"ubiquitous":[157],"VAI,":[158],"motivations":[161],"vast":[164],"for-profit":[165],"companies":[166],"deploy":[168],"much":[169],"technology.":[172],"We":[173],"provide":[174],"both":[175],"immediate":[176],"recommendations":[177],"designers":[179],"researchers":[181,195],"seeking":[182],"create":[184],"trans-inclusive":[185],"VAIs,":[186],"wider,":[188],"critical":[189],"proposals":[190],"how":[192],"go":[196],"about":[197],"assessing":[198],"technological":[199],"systems":[200],"appropriate":[202],"points":[203],"intervention.":[205]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":3}],"updated_date":"2026-03-09T08:58:05.943551","created_date":"2025-10-10T00:00:00"}
