{"id":"https://openalex.org/W3159444204","doi":"https://doi.org/10.1145/3449157","title":"Auditing the Information Quality of News-Related Queries on the Alexa Voice Assistant","display_name":"Auditing the Information Quality of News-Related Queries on the Alexa Voice Assistant","publication_year":2021,"publication_date":"2021-04-13","ids":{"openalex":"https://openalex.org/W3159444204","doi":"https://doi.org/10.1145/3449157","mag":"3159444204"},"language":"en","primary_location":{"id":"doi:10.1145/3449157","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3449157","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5011006214","display_name":"Henry K. Dambanemuya","orcid":"https://orcid.org/0000-0002-1358-4215"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Henry Kudzanai Dambanemuya","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA"],"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079222963","display_name":"Nicholas Diakopoulos","orcid":"https://orcid.org/0000-0001-5005-6123"},"institutions":[{"id":"https://openalex.org/I111979921","display_name":"Northwestern University","ror":"https://ror.org/000e0be47","country_code":"US","type":"education","lineage":["https://openalex.org/I111979921"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nicholas Diakopoulos","raw_affiliation_strings":["Northwestern University, Evanston, IL, USA"],"affiliations":[{"raw_affiliation_string":"Northwestern University, Evanston, IL, USA","institution_ids":["https://openalex.org/I111979921"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5011006214"],"corresponding_institution_ids":["https://openalex.org/I111979921"],"apc_list":null,"apc_paid":null,"fwci":2.4219,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.89903065,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"5","issue":"CSCW1","first_page":"1","last_page":"21"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11704","display_name":"Mobile Crowdsensing and Crowdsourcing","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7409250736236572},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.6261471509933472},{"id":"https://openalex.org/keywords/audit","display_name":"Audit","score":0.6169394254684448},{"id":"https://openalex.org/keywords/information-quality","display_name":"Information quality","score":0.5704110264778137},{"id":"https://openalex.org/keywords/intermediary","display_name":"Intermediary","score":0.533135175704956},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.517990231513977},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.46520692110061646},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.41174179315567017},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4071897566318512},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.32859086990356445},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.21802467107772827},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.18291804194450378},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.11804071068763733},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.09864607453346252},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.09006938338279724},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.08834666013717651}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7409250736236572},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.6261471509933472},{"id":"https://openalex.org/C199521495","wikidata":"https://www.wikidata.org/wiki/Q181487","display_name":"Audit","level":2,"score":0.6169394254684448},{"id":"https://openalex.org/C45983554","wikidata":"https://www.wikidata.org/wiki/Q3412851","display_name":"Information quality","level":3,"score":0.5704110264778137},{"id":"https://openalex.org/C139569457","wikidata":"https://www.wikidata.org/wiki/Q1666223","display_name":"Intermediary","level":2,"score":0.533135175704956},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.517990231513977},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.46520692110061646},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.41174179315567017},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4071897566318512},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.32859086990356445},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.21802467107772827},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.18291804194450378},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.11804071068763733},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.09864607453346252},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.09006938338279724},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.08834666013717651},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3449157","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3449157","pdf_url":null,"source":{"id":"https://openalex.org/S4210183893","display_name":"Proceedings of the ACM on Human-Computer Interaction","issn_l":"2573-0142","issn":["2573-0142"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM on Human-Computer Interaction","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G2051992349","display_name":null,"funder_award_id":"IIS-1717330","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":59,"referenced_works":["https://openalex.org/W67479504","https://openalex.org/W988319767","https://openalex.org/W1741471588","https://openalex.org/W1975292433","https://openalex.org/W2024309672","https://openalex.org/W2037451280","https://openalex.org/W2079973150","https://openalex.org/W2108603469","https://openalex.org/W2141880430","https://openalex.org/W2189217339","https://openalex.org/W2290394509","https://openalex.org/W2340893350","https://openalex.org/W2558905856","https://openalex.org/W2587944871","https://openalex.org/W2713640100","https://openalex.org/W2758123153","https://openalex.org/W2759491482","https://openalex.org/W2766202288","https://openalex.org/W2788848737","https://openalex.org/W2790894221","https://openalex.org/W2794297522","https://openalex.org/W2798906453","https://openalex.org/W2808135558","https://openalex.org/W2886256382","https://openalex.org/W2888099522","https://openalex.org/W2899225656","https://openalex.org/W2903353271","https://openalex.org/W2912265160","https://openalex.org/W2922838818","https://openalex.org/W2940790665","https://openalex.org/W2941228000","https://openalex.org/W2945505538","https://openalex.org/W2947245471","https://openalex.org/W2948116819","https://openalex.org/W2954455099","https://openalex.org/W2955053932","https://openalex.org/W2955639243","https://openalex.org/W2969929621","https://openalex.org/W2987834530","https://openalex.org/W2994507840","https://openalex.org/W3001807593","https://openalex.org/W3003907409","https://openalex.org/W3011179284","https://openalex.org/W3012624518","https://openalex.org/W3025764718","https://openalex.org/W3026862462","https://openalex.org/W3030250000","https://openalex.org/W3032132261","https://openalex.org/W3037169037","https://openalex.org/W3037262851","https://openalex.org/W3041368961","https://openalex.org/W3042911150","https://openalex.org/W3087185627","https://openalex.org/W3158758718","https://openalex.org/W3166108992","https://openalex.org/W4256417257","https://openalex.org/W4300539796","https://openalex.org/W6726077901","https://openalex.org/W6740071521"],"related_works":["https://openalex.org/W2992189028","https://openalex.org/W4313333220","https://openalex.org/W2936139020","https://openalex.org/W4321323230","https://openalex.org/W4385197186","https://openalex.org/W4309818577","https://openalex.org/W4205543183","https://openalex.org/W2189993282","https://openalex.org/W4309193282","https://openalex.org/W2032233321"],"abstract_inverted_index":{"Smart":[0],"speakers":[1],"are":[2,9],"becoming":[3],"increasingly":[4],"ubiquitous":[5],"in":[6,95,115],"society":[7],"and":[8,38,50,121,123,137,156],"now":[10],"used":[11],"for":[12,36,63,91,98,147,157],"satisfying":[13],"a":[14,88],"variety":[15],"of":[16,52,117,128,144,150,160],"information":[17,39,55,70,74,93,129,138,151,162],"needs,":[18],"from":[19],"asking":[20],"about":[21],"the":[22,28,46,53,103,106,142,158],"weather":[23],"or":[24],"traffic":[25],"to":[26,45],"accessing":[27],"latest":[29],"breaking":[30],"news":[31,37,135,161],"information.":[32],"Their":[33],"growing":[34],"use":[35],"consumption":[40,159],"presents":[41],"new":[42],"questions":[43,59],"related":[44],"quality,":[47],"source":[48],"diversity,":[49],"comprehensiveness":[51],"news-related":[54,99],"they":[56],"convey.":[57],"These":[58],"have":[60,77],"significant":[61],"implications":[62,143],"voice":[64,96,109,154],"assistant":[65],"technologies":[66],"acting":[67],"as":[68],"algorithmic":[69,165],"intermediaries,":[71],"but":[72],"systematic":[73],"quality":[75,94,130,152],"audits":[76,149],"not":[78],"yet":[79],"been":[80],"undertaken.":[81],"To":[82],"address":[83],"this":[84],"gap,":[85],"we":[86],"develop":[87],"methodological":[89],"approach":[90,104],"evaluating":[92],"assistants":[97,155],"queries.":[100],"We":[101,140],"demonstrate":[102],"on":[105,132,153],"Amazon":[107],"Alexa":[108],"assistant,":[110],"first":[111],"characterising":[112],"Alexa's":[113],"performance":[114],"terms":[116],"response":[118],"relevance,":[119],"accuracy,":[120],"timeliness,":[122],"then":[124],"further":[125],"elaborating":[126],"analyses":[127],"based":[131],"query":[133],"phrasing,":[134],"category,":[136],"provenance.":[139],"discuss":[141],"our":[145],"findings":[146],"future":[148],"via":[163],"such":[164],"intermediaries":[166],"more":[167],"broadly.":[168]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":1}],"updated_date":"2026-03-03T08:47:05.690250","created_date":"2025-10-10T00:00:00"}
