{"id":"https://openalex.org/W3128485496","doi":"https://doi.org/10.1145/3443467.3443890","title":"Evaluation Method of User Experience of public service system Using Mobile Eye Tracking","display_name":"Evaluation Method of User Experience of public service system Using Mobile Eye Tracking","publication_year":2020,"publication_date":"2020-11-06","ids":{"openalex":"https://openalex.org/W3128485496","doi":"https://doi.org/10.1145/3443467.3443890","mag":"3128485496"},"language":"en","primary_location":{"id":"doi:10.1145/3443467.3443890","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3443467.3443890","pdf_url":null,"source":{"id":"https://openalex.org/S4306523680","display_name":"Proceedings of the 2020 4th International Conference on Electronic Information Technology and Computer Engineering","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 4th International Conference on Electronic Information Technology and Computer Engineering","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069376371","display_name":"Zaixing Liu","orcid":null},"institutions":[{"id":"https://openalex.org/I196699116","display_name":"Wuhan University of Technology","ror":"https://ror.org/03fe7t173","country_code":"CN","type":"education","lineage":["https://openalex.org/I196699116"]},{"id":"https://openalex.org/I2800517447","display_name":"Guangzhou Academy of Fine Arts","ror":"https://ror.org/044my7157","country_code":"CN","type":"education","lineage":["https://openalex.org/I2800517447"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"ZaiXing Liu","raw_affiliation_strings":["School of Art and Design, The Wuhan University of Technology, Wuhan Hubei P. R. China, Guangzhou Academy of Fine Arts, Guangzhou Guangdong P. R. China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Art and Design, The Wuhan University of Technology, Wuhan Hubei P. R. China, Guangzhou Academy of Fine Arts, Guangzhou Guangdong P. R. China","institution_ids":["https://openalex.org/I196699116","https://openalex.org/I2800517447"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110820579","display_name":"Guo Juan","orcid":null},"institutions":[{"id":"https://openalex.org/I191208505","display_name":"Xiamen University","ror":"https://ror.org/00mcjh785","country_code":"CN","type":"education","lineage":["https://openalex.org/I191208505"]},{"id":"https://openalex.org/I4210156302","display_name":"Tan Kah Kee Innovation Laboratory","ror":"https://ror.org/05jxgts87","country_code":"CN","type":"facility","lineage":["https://openalex.org/I4210156302"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Guo Juan","raw_affiliation_strings":["School of culture and communication, Xiamen University Tan Kah Kee College, Fujian, Zhangzhou, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of culture and communication, Xiamen University Tan Kah Kee College, Fujian, Zhangzhou, China","institution_ids":["https://openalex.org/I191208505","https://openalex.org/I4210156302"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.18047079,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"976","last_page":"980"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11707","display_name":"Gaze Tracking and Assistive Technology","score":0.979200005531311,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11707","display_name":"Gaze Tracking and Assistive Technology","score":0.979200005531311,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13731","display_name":"Advanced Computing and Algorithms","score":0.9381999969482422,"subfield":{"id":"https://openalex.org/subfields/3322","display_name":"Urban Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8957939743995667},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7852529287338257},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.6984782814979553},{"id":"https://openalex.org/keywords/eye-tracking","display_name":"Eye tracking","score":0.62876296043396},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5520534515380859},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5520070195198059},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5334482789039612},{"id":"https://openalex.org/keywords/gaze","display_name":"Gaze","score":0.4558705985546112},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4527977406978607},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.4337308406829834},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.39736756682395935},{"id":"https://openalex.org/keywords/computer-vision","display_name":"Computer vision","score":0.3774181008338928},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.31296151876449585},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13910934329032898},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.13155657052993774}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8957939743995667},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7852529287338257},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.6984782814979553},{"id":"https://openalex.org/C56461940","wikidata":"https://www.wikidata.org/wiki/Q970687","display_name":"Eye tracking","level":2,"score":0.62876296043396},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5520534515380859},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5520070195198059},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5334482789039612},{"id":"https://openalex.org/C2779916870","wikidata":"https://www.wikidata.org/wiki/Q14467155","display_name":"Gaze","level":2,"score":0.4558705985546112},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4527977406978607},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.4337308406829834},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.39736756682395935},{"id":"https://openalex.org/C31972630","wikidata":"https://www.wikidata.org/wiki/Q844240","display_name":"Computer vision","level":1,"score":0.3774181008338928},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.31296151876449585},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13910934329032898},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.13155657052993774},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3443467.3443890","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3443467.3443890","pdf_url":null,"source":{"id":"https://openalex.org/S4306523680","display_name":"Proceedings of the 2020 4th International Conference on Electronic Information Technology and Computer Engineering","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 4th International Conference on Electronic Information Technology and Computer Engineering","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":1,"referenced_works":["https://openalex.org/W2510932841"],"related_works":["https://openalex.org/W1880689012","https://openalex.org/W2429057255","https://openalex.org/W2088296826","https://openalex.org/W2964665664","https://openalex.org/W4388773178","https://openalex.org/W2535695755","https://openalex.org/W3023159342","https://openalex.org/W1967753606","https://openalex.org/W2161294397","https://openalex.org/W2012644758"],"abstract_inverted_index":{"This":[0],"study":[1],"proposes":[2],"a":[3,17,93],"usability":[4,31],"evaluation":[5],"method":[6,34,91],"using":[7],"mobile":[8],"eye-tracking":[9],"technology":[10],"to":[11,62],"evaluate":[12],"the":[13,27,33,36,47,54,59,64,71,83,88,102],"user":[14],"satisfaction":[15],"of":[16,30,46,58,73],"public":[18],"service":[19,48],"system,":[20],"more":[21,98],"efficiently":[22],"and":[23,43,52,76,80,106],"objectively.":[24],"Based":[25],"on":[26],"theoretical":[28],"viewpoint":[29],"testing,":[32],"analyzes":[35],"recorded":[37,86],"visual":[38],"image":[39,84],"data,":[40,79],"gaze":[41],"points":[42,75],"voice":[44],"data":[45,85],"contact":[49],"flow":[50],"process,":[51],"extracts":[53],"key":[55],"task":[56,65,68],"nodes":[57],"business":[60],"process":[61],"count":[63],"completion":[66],"time,":[67],"success":[69],"rate,":[70],"proportion":[72],"blocked":[74],"other":[77],"quantitative":[78],"heuristically":[81],"evaluates":[82],"in":[87],"test.":[89],"The":[90],"has":[92],"novel":[94],"perspective,":[95],"which":[96],"is":[97],"targeted":[99],"compared":[100],"with":[101],"interview,":[103],"questionnaire":[104],"survey":[105],"observation":[107],"methods.":[108]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}