{"id":"https://openalex.org/W3155116159","doi":"https://doi.org/10.1145/3442381.3450123","title":"A Workflow Analysis of Context-driven Conversational\u00a0Recommendation","display_name":"A Workflow Analysis of Context-driven Conversational\u00a0Recommendation","publication_year":2021,"publication_date":"2021-04-19","ids":{"openalex":"https://openalex.org/W3155116159","doi":"https://doi.org/10.1145/3442381.3450123","mag":"3155116159"},"language":"en","primary_location":{"id":"doi:10.1145/3442381.3450123","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3442381.3450123","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Web Conference 2021","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://doi.org/10.1145/3442381.3450123","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5113942107","display_name":"Shengnan Lyu","orcid":null},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Shengnan Lyu","raw_affiliation_strings":["University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075250646","display_name":"Arpit Rana","orcid":"https://orcid.org/0000-0002-6129-9582"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Arpit Rana","raw_affiliation_strings":["University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028174137","display_name":"Scott Sanner","orcid":"https://orcid.org/0000-0001-7984-8394"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Scott Sanner","raw_affiliation_strings":["University of Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"University of Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018899731","display_name":"Mohamed Reda Bouadjenek","orcid":"https://orcid.org/0000-0003-1807-430X"},"institutions":[{"id":"https://openalex.org/I149704539","display_name":"Deakin University","ror":"https://ror.org/02czsnj07","country_code":"AU","type":"education","lineage":["https://openalex.org/I149704539"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Mohamed Reda Bouadjenek","raw_affiliation_strings":["Deakin University, Australia"],"affiliations":[{"raw_affiliation_string":"Deakin University, Australia","institution_ids":["https://openalex.org/I149704539"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5113942107"],"corresponding_institution_ids":["https://openalex.org/I185261750"],"apc_list":null,"apc_paid":null,"fwci":1.8189,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.87596503,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"866","last_page":"877"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.9984999895095825,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/conversation","display_name":"Conversation","score":0.7892252802848816},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7884362936019897},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.7708162069320679},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6264494061470032},{"id":"https://openalex.org/keywords/recommender-system","display_name":"Recommender system","score":0.48836514353752136},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.47888535261154175},{"id":"https://openalex.org/keywords/pairwise-comparison","display_name":"Pairwise comparison","score":0.45330676436424255},{"id":"https://openalex.org/keywords/preference-elicitation","display_name":"Preference elicitation","score":0.453203022480011},{"id":"https://openalex.org/keywords/conversation-analysis","display_name":"Conversation analysis","score":0.44668588042259216},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4461390972137451},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.39654412865638733},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.36795201897621155},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.3490118682384491},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2901112139225006},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.13845640420913696},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.10206031799316406}],"concepts":[{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.7892252802848816},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7884362936019897},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.7708162069320679},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6264494061470032},{"id":"https://openalex.org/C557471498","wikidata":"https://www.wikidata.org/wiki/Q554950","display_name":"Recommender system","level":2,"score":0.48836514353752136},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.47888535261154175},{"id":"https://openalex.org/C184898388","wikidata":"https://www.wikidata.org/wiki/Q1435712","display_name":"Pairwise comparison","level":2,"score":0.45330676436424255},{"id":"https://openalex.org/C2777868144","wikidata":"https://www.wikidata.org/wiki/Q7239817","display_name":"Preference elicitation","level":3,"score":0.453203022480011},{"id":"https://openalex.org/C2780829048","wikidata":"https://www.wikidata.org/wiki/Q1624720","display_name":"Conversation analysis","level":3,"score":0.44668588042259216},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4461390972137451},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.39654412865638733},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.36795201897621155},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3490118682384491},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2901112139225006},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.13845640420913696},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.10206031799316406},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1145/3442381.3450123","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3442381.3450123","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Web Conference 2021","raw_type":"proceedings-article"},{"id":"pmh:oai:dro.deakin.edu.au:DU:30152148","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306401102","display_name":"Own your potential (DEAKIN)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I149704539","host_organization_name":"Deakin University","host_organization_lineage":["https://openalex.org/I149704539"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Paper"},{"id":"pmh:oai:figshare.com:article/20662062","is_oa":true,"landing_page_url":"https://figshare.com/articles/conference_contribution/A_workflow_analysis_of_context-driven_conversational_recommendation/20662062","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1145/3442381.3450123","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3442381.3450123","pdf_url":null,"source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the Web Conference 2021","raw_type":"proceedings-article"},"sustainable_development_goals":[{"score":0.6499999761581421,"display_name":"Quality Education","id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":33,"referenced_works":["https://openalex.org/W180227843","https://openalex.org/W1493515909","https://openalex.org/W1500664688","https://openalex.org/W1554534244","https://openalex.org/W2019441481","https://openalex.org/W2107460837","https://openalex.org/W2113272343","https://openalex.org/W2121439896","https://openalex.org/W2126159342","https://openalex.org/W2152883745","https://openalex.org/W2153900280","https://openalex.org/W2166637769","https://openalex.org/W2169749310","https://openalex.org/W2329395632","https://openalex.org/W2349436533","https://openalex.org/W2514815078","https://openalex.org/W2688962481","https://openalex.org/W2746689340","https://openalex.org/W2799195065","https://openalex.org/W2809617427","https://openalex.org/W2810036748","https://openalex.org/W2810840719","https://openalex.org/W2891389695","https://openalex.org/W2898076813","https://openalex.org/W2964112275","https://openalex.org/W2975334729","https://openalex.org/W2978889344","https://openalex.org/W3002863031","https://openalex.org/W3010099112","https://openalex.org/W3043024875","https://openalex.org/W3045703328","https://openalex.org/W3165654682","https://openalex.org/W6940621318"],"related_works":["https://openalex.org/W2923216674","https://openalex.org/W4200207182","https://openalex.org/W2136016921","https://openalex.org/W2972617359","https://openalex.org/W2956112762","https://openalex.org/W3128322489","https://openalex.org/W2005284205","https://openalex.org/W2161641315","https://openalex.org/W2798716345","https://openalex.org/W3000241359"],"abstract_inverted_index":{"A":[0],"number":[1,273],"of":[2,12,38,65,76,87,93,104,108,130,143,166,176,187,196,203,221,230,252,263,267,274],"recent":[3],"works":[4],"have":[5,26],"made":[6],"seminal":[7],"contributions":[8],"to":[9,22,60,147,179,200,208,216,237,280],"the":[10,35,85,122,128,134,156,171,190,204,222,228,239],"understanding":[11,186,262],"user":[13,79],"intent":[14,144],"and":[15,52,112,118,133,145,154,182,192,207,212,249,270],"recommender":[16],"interaction":[17,32,105],"in":[18,254],"conversational":[19,45,68,135,164,255,268],"recommendation.":[20,124],"However,":[21],"date,":[23],"these":[24,131],"studies":[25],"not":[27],"focused":[28,44],"explicitly":[29],"on":[30],"context-driven":[31,67],"that":[33,70,226,257],"underlies":[34],"typical":[36],"use":[37],"more":[39],"pervasive":[40],"Question":[41],"Answering":[42],"(QA)":[43],"assistants":[46],"like":[47],"Amazon":[48],"Alexa,":[49],"Apple":[50],"Siri,":[51],"Google":[53],"Assistant.":[54],"In":[55,90],"this":[56,94,159,264],"paper,":[57],"we":[58,99,139,161,244],"aim":[59],"understand":[61,127,201],"a":[62,73,77,82,88,101,109,184,218,234,246,272],"general":[63],"workflow":[64,106,253],"natural":[66,283],"recommendation":[69,256,284],"arises":[71],"from":[72],"pairwise":[74],"study":[75],"human":[78,83],"interacting":[80],"with":[81],"simulating":[84],"role":[86,236],"recommender.":[89],"our":[91,260],"analysis":[92,251],"intrinsically":[95],"organic":[96],"human-to-human":[97],"conversation,":[98],"observe":[100],"clear":[102],"structure":[103],"consisting":[107],"preference":[110,172],"elicitation":[111,173],"refinement":[113],"stage,":[114,168],"followed":[115],"by":[116],"inquiry":[117,191],"critiquing":[119,193],"stages":[120,132],"after":[121],"first":[123],"To":[125],"better":[126,281],"nature":[129],"flow":[136],"within":[137],"them,":[138],"augment":[140],"existing":[141,261],"taxonomies":[142],"action":[146],"label":[148],"all":[149],"interactions":[150],"at":[151],"each":[152,167],"stage":[153,174,194],"analyze":[155],"workflow.":[157],"From":[158],"analysis,":[160],"identify":[162],"distinct":[163],"characteristics":[165],"e.g.,":[169],"(i)":[170],"consists":[175,195],"significant":[177],"iteration":[178],"clarify,":[180],"refine,":[181],"obtain":[183],"mutual":[185],"preferences,":[188],"(ii)":[189],"extensive":[197],"informational":[198],"queries":[199],"features":[202],"recommended":[205],"item":[206],"(implicitly)":[209],"specify":[210],"critiques,":[211],"(iii)":[213],"explanation":[214,232],"appears":[215],"drive":[217],"substantial":[219],"portion":[220],"post-recommendation":[223],"interaction,":[224],"suggesting":[225],"beyond":[227],"purpose":[229],"justification,":[231],"serves":[233],"critical":[235,275],"direct":[238],"evolving":[240],"conversation":[241],"itself.":[242],"Altogether,":[243],"contribute":[245],"novel":[247],"qualitative":[248],"quantitative":[250],"further":[258,278],"refines":[259],"important":[265],"frontier":[266],"systems":[269],"suggests":[271],"avenues":[276],"for":[277],"research":[279],"automate":[282],"conversations.":[285]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":2}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}