{"id":"https://openalex.org/W3171032978","doi":"https://doi.org/10.1145/3439231.3439248","title":"Remote Moderated and Unmoderated Evaluation by Users with Visual Disabilities of an Online Registration and Authentication System for Health Services","display_name":"Remote Moderated and Unmoderated Evaluation by Users with Visual Disabilities of an Online Registration and Authentication System for Health Services","publication_year":2020,"publication_date":"2020-12-02","ids":{"openalex":"https://openalex.org/W3171032978","doi":"https://doi.org/10.1145/3439231.3439248","mag":"3171032978"},"language":"en","primary_location":{"id":"doi:10.1145/3439231.3439248","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3439231.3439248","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 9th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073977055","display_name":"Helen Petrie","orcid":"https://orcid.org/0000-0002-0100-9846"},"institutions":[{"id":"https://openalex.org/I4210129883","display_name":"NHS Digital","ror":"https://ror.org/03am1eg44","country_code":"GB","type":"government","lineage":["https://openalex.org/I4210129883"]},{"id":"https://openalex.org/I52099693","display_name":"University of York","ror":"https://ror.org/04m01e293","country_code":"GB","type":"education","lineage":["https://openalex.org/I52099693"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Helen Petrie","raw_affiliation_strings":["Department of Computer Science University of York and NHS Digital, GB"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science University of York and NHS Digital, GB","institution_ids":["https://openalex.org/I4210129883","https://openalex.org/I52099693"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090735789","display_name":"Mitchell Wakefield","orcid":null},"institutions":[{"id":"https://openalex.org/I4210129883","display_name":"NHS Digital","ror":"https://ror.org/03am1eg44","country_code":"GB","type":"government","lineage":["https://openalex.org/I4210129883"]},{"id":"https://openalex.org/I52099693","display_name":"University of York","ror":"https://ror.org/04m01e293","country_code":"GB","type":"education","lineage":["https://openalex.org/I52099693"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mitchell Wakefield","raw_affiliation_strings":["University of York and NHS Digital, UK"],"affiliations":[{"raw_affiliation_string":"University of York and NHS Digital, UK","institution_ids":["https://openalex.org/I4210129883","https://openalex.org/I52099693"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5073977055"],"corresponding_institution_ids":["https://openalex.org/I4210129883","https://openalex.org/I52099693"],"apc_list":null,"apc_paid":null,"fwci":2.3161,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.91160319,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"38","last_page":"43"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.963100016117096,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.9544000029563904,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/authentication","display_name":"Authentication (law)","score":0.7573063373565674},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7268832921981812},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5666888952255249},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.42818483710289},{"id":"https://openalex.org/keywords/session","display_name":"Session (web analytics)","score":0.42422306537628174},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3796045482158661},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3617139160633087},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.35627782344818115},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.28164559602737427}],"concepts":[{"id":"https://openalex.org/C148417208","wikidata":"https://www.wikidata.org/wiki/Q4825882","display_name":"Authentication (law)","level":2,"score":0.7573063373565674},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7268832921981812},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5666888952255249},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.42818483710289},{"id":"https://openalex.org/C2779182362","wikidata":"https://www.wikidata.org/wiki/Q17126187","display_name":"Session (web analytics)","level":2,"score":0.42422306537628174},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3796045482158661},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3617139160633087},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.35627782344818115},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.28164559602737427},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3439231.3439248","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3439231.3439248","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 9th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.5299999713897705,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W1973244543","https://openalex.org/W1990178240","https://openalex.org/W1992837034","https://openalex.org/W1993205114","https://openalex.org/W2005062613","https://openalex.org/W2029923333","https://openalex.org/W2106250228","https://openalex.org/W2432697737","https://openalex.org/W2740161843","https://openalex.org/W3015345229","https://openalex.org/W4234694504","https://openalex.org/W6718208764"],"related_works":["https://openalex.org/W4296749040","https://openalex.org/W4230197055","https://openalex.org/W621808327","https://openalex.org/W644007644","https://openalex.org/W3012257603","https://openalex.org/W3177475962","https://openalex.org/W1586784764","https://openalex.org/W4292264782","https://openalex.org/W1559289099","https://openalex.org/W3016450995"],"abstract_inverted_index":{"Online":[0],"registration":[1,9,67,138],"and":[2,10,68,91,98,108,139,151,171],"authentication":[3,11,69,140],"is":[4],"becoming":[5],"increasingly":[6],"important,":[7],"yet":[8],"systems":[12,35],"are":[13,162],"typically":[14],"developed":[15],"without":[16],"considering":[17],"the":[18,46,66,76,89,103,116,122,125,131,134,137],"needs":[19],"of":[20,65,80,124,133,136,149,155],"people":[21],"with":[22,36,61,158],"disabilities,":[23],"particular":[24],"visual":[25],"disabilities.":[26],"We":[27],"now":[28],"face":[29],"an":[30],"additional":[31],"challenge":[32],"that":[33],"evaluating":[34],"users":[37,64],"has":[38],"become":[39,52],"impossible":[40],"in":[41,75,87,101],"face-to-face":[42],"situations":[43],"due":[44],"to":[45],"coronavirus":[47],"pandemic,":[48],"so":[49],"remote":[50,59,81,126,156,173],"evaluations":[51],"more":[53],"important.":[54],"This":[55,118],"paper":[56,119],"presents":[57],"a":[58],"evaluation":[60,82,86,100,127,157],"visually":[62,159],"disabled":[63,160],"process":[70],"for":[71,112],"online":[72],"health":[73],"services":[74],"UK.":[77],"Two":[78],"methods":[79],"were":[83],"compared:":[84],"moderated":[85,170],"which":[88,102,142],"researcher":[90],"participant":[92,104],"worked":[93,105],"together":[94],"via":[95],"Microsoft":[96],"Teams;":[97],"unmoderated":[99,172],"by":[106,115],"themselves":[107],"recorded":[109],"their":[110],"session":[111],"later":[113],"analysis":[114],"researcher.":[117],"concentrates":[120],"on":[121],"issues":[123],"methods,":[128],"rather":[129],"than":[130],"results":[132],"accessibility":[135],"process,":[141],"will":[143],"be":[144],"reported":[145],"later.":[146],"A":[147],"number":[148],"problems":[150],"some":[152,167],"surprising":[153],"strengths":[154],"participants":[161],"discussed,":[163],"as":[164,166],"well":[165],"differences":[168],"between":[169],"evaluation.":[174]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}