{"id":"https://openalex.org/W3108064045","doi":"https://doi.org/10.1145/3436807","title":"The Invisible COVID-19 Small Business Risks","display_name":"The Invisible COVID-19 Small Business Risks","publication_year":2020,"publication_date":"2020-11-26","ids":{"openalex":"https://openalex.org/W3108064045","doi":"https://doi.org/10.1145/3436807","mag":"3108064045"},"language":"en","primary_location":{"id":"doi:10.1145/3436807","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3436807","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3436807","source":{"id":"https://openalex.org/S4210232200","display_name":"Digital Government Research and Practice","issn_l":"2639-0175","issn":["2639-0175","2691-199X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Government: Research and Practice","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3436807","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032937581","display_name":"Tracy Tam","orcid":"https://orcid.org/0000-0003-0723-6836"},"institutions":[{"id":"https://openalex.org/I82951845","display_name":"RMIT University","ror":"https://ror.org/04ttjf776","country_code":"AU","type":"education","lineage":["https://openalex.org/I82951845"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Tracy Tam","raw_affiliation_strings":["RMIT University, Melbourne, Victoria, Australia"],"affiliations":[{"raw_affiliation_string":"RMIT University, Melbourne, Victoria, Australia","institution_ids":["https://openalex.org/I82951845"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071957313","display_name":"Asha Rao","orcid":"https://orcid.org/0000-0001-6222-282X"},"institutions":[{"id":"https://openalex.org/I82951845","display_name":"RMIT University","ror":"https://ror.org/04ttjf776","country_code":"AU","type":"education","lineage":["https://openalex.org/I82951845"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Asha Rao","raw_affiliation_strings":["RMIT University, Melbourne, Victoria, Australia"],"affiliations":[{"raw_affiliation_string":"RMIT University, Melbourne, Victoria, Australia","institution_ids":["https://openalex.org/I82951845"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047057508","display_name":"Joanne L. Hall","orcid":"https://orcid.org/0000-0003-4484-1920"},"institutions":[{"id":"https://openalex.org/I82951845","display_name":"RMIT University","ror":"https://ror.org/04ttjf776","country_code":"AU","type":"education","lineage":["https://openalex.org/I82951845"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Joanne Hall","raw_affiliation_strings":["RMIT University, Melbourne, Victoria, Australia"],"affiliations":[{"raw_affiliation_string":"RMIT University, Melbourne, Victoria, Australia","institution_ids":["https://openalex.org/I82951845"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5032937581"],"corresponding_institution_ids":["https://openalex.org/I82951845"],"apc_list":null,"apc_paid":null,"fwci":2.6205,"has_fulltext":true,"cited_by_count":15,"citation_normalized_percentile":{"value":0.93089898,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"2","issue":"2","first_page":"1","last_page":"8"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11711","display_name":"COVID-19 Pandemic Impacts","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11711","display_name":"COVID-19 Pandemic Impacts","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9726999998092651,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/resilience","display_name":"Resilience (materials science)","score":0.6978500485420227},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6444239616394043},{"id":"https://openalex.org/keywords/economic-shortage","display_name":"Economic shortage","score":0.6434829235076904},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.582641065120697},{"id":"https://openalex.org/keywords/small-business","display_name":"Small business","score":0.44948136806488037},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.44781777262687683},{"id":"https://openalex.org/keywords/cyber-threats","display_name":"Cyber threats","score":0.41346028447151184},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.2246682047843933},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.22230437397956848},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.13036027550697327}],"concepts":[{"id":"https://openalex.org/C2779585090","wikidata":"https://www.wikidata.org/wiki/Q3457762","display_name":"Resilience (materials science)","level":2,"score":0.6978500485420227},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6444239616394043},{"id":"https://openalex.org/C194051981","wikidata":"https://www.wikidata.org/wiki/Q1337691","display_name":"Economic shortage","level":3,"score":0.6434829235076904},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.582641065120697},{"id":"https://openalex.org/C2777973936","wikidata":"https://www.wikidata.org/wiki/Q1109680","display_name":"Small business","level":2,"score":0.44948136806488037},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.44781777262687683},{"id":"https://openalex.org/C3018725008","wikidata":"https://www.wikidata.org/wiki/Q4071928","display_name":"Cyber threats","level":2,"score":0.41346028447151184},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.2246682047843933},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.22230437397956848},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.13036027550697327},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C97355855","wikidata":"https://www.wikidata.org/wiki/Q11473","display_name":"Thermodynamics","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3436807","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3436807","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3436807","source":{"id":"https://openalex.org/S4210232200","display_name":"Digital Government Research and Practice","issn_l":"2639-0175","issn":["2639-0175","2691-199X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Government: Research and Practice","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3436807","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3436807","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3436807","source":{"id":"https://openalex.org/S4210232200","display_name":"Digital Government Research and Practice","issn_l":"2639-0175","issn":["2639-0175","2691-199X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Digital Government: Research and Practice","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.5299999713897705}],"awards":[],"funders":[{"id":"https://openalex.org/F4320315885","display_name":"Australian Government","ror":"https://ror.org/0314h5y94"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3108064045.pdf","grobid_xml":"https://content.openalex.org/works/W3108064045.grobid-xml"},"referenced_works_count":10,"referenced_works":["https://openalex.org/W1992549547","https://openalex.org/W2002356434","https://openalex.org/W2049716940","https://openalex.org/W2052837694","https://openalex.org/W2118399785","https://openalex.org/W2609237621","https://openalex.org/W2615210253","https://openalex.org/W2802821245","https://openalex.org/W2936807294","https://openalex.org/W4250968729"],"related_works":["https://openalex.org/W2579473328","https://openalex.org/W4382894326","https://openalex.org/W2509147714","https://openalex.org/W3035105474","https://openalex.org/W4229008871","https://openalex.org/W2805558850","https://openalex.org/W2953423476","https://openalex.org/W2783157679","https://openalex.org/W4388904644","https://openalex.org/W4292265570"],"abstract_inverted_index":{"COVID-19":[0],"forced":[1],"small":[2,29,75],"businesses":[3],"globally":[4],"to":[5,10,25,34,46,60,72],"move":[6],"their":[7],"presence":[8],"online":[9],"survive.":[11],"Cyber-criminals":[12],"have":[13],"swiftly":[14],"taken":[15],"advantage":[16],"of":[17],"the":[18],"chaos":[19],"wrought":[20],"by":[21,42],"this":[22,50],"move.":[23],"Due":[24],"factors":[26],"ranging":[27],"from":[28],"businesses\u2019":[30],"inexperience":[31],"with":[32],"technology":[33],"a":[35],"global":[36,54],"cyber-security":[37,77],"skill":[38],"shortage,":[39],"policy-based":[40],"solutions":[41],"governments":[43,69],"are":[44],"needed":[45],"help":[47],"ensure":[48],"that":[49,68],"vital":[51],"sector":[52],"in":[53],"economies":[55],"does":[56],"not":[57],"fall":[58],"victim":[59],"cyber-criminals.":[61],"We":[62],"propose":[63],"and":[64],"discuss":[65],"three":[66],"measures":[67],"can":[70],"take":[71],"build":[73],"up":[74],"business":[76],"resilience.":[78]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":7}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
