{"id":"https://openalex.org/W3140940358","doi":"https://doi.org/10.1145/3434571.3434773","title":"The Time I Stole $10,000 from Bell Labs","display_name":"The Time I Stole $10,000 from Bell Labs","publication_year":2020,"publication_date":"2020-10-31","ids":{"openalex":"https://openalex.org/W3140940358","doi":"https://doi.org/10.1145/3434571.3434773","mag":"3140940358"},"language":"en","primary_location":{"id":"doi:10.1145/3434571.3434773","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3434571.3434773","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3434571.3434773","source":{"id":"https://openalex.org/S45584542","display_name":"Queue","issn_l":"1542-7730","issn":["1542-7730","1542-7749"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queue","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3434571.3434773","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063534592","display_name":"Thomas A. Limoncelli","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Thomas A. Limoncelli","raw_affiliation_strings":["Stack Overflow Inc"],"affiliations":[{"raw_affiliation_string":"Stack Overflow Inc","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5063534592"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.34304368,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"18","issue":"5","first_page":"26","last_page":"35"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.5648999810218811,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.5648999810218811,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.5479000210762024,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.5,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/investment","display_name":"Investment (military)","score":0.7070022225379944},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6313774585723877},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.47206810116767883},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3962821662425995},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.35035407543182373},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.10596907138824463},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.06463930010795593}],"concepts":[{"id":"https://openalex.org/C27548731","wikidata":"https://www.wikidata.org/wiki/Q88272","display_name":"Investment (military)","level":3,"score":0.7070022225379944},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6313774585723877},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.47206810116767883},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3962821662425995},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.35035407543182373},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.10596907138824463},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.06463930010795593},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3434571.3434773","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3434571.3434773","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3434571.3434773","source":{"id":"https://openalex.org/S45584542","display_name":"Queue","issn_l":"1542-7730","issn":["1542-7730","1542-7749"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queue","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1145/3434571.3434773","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3434571.3434773","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3434571.3434773","source":{"id":"https://openalex.org/S45584542","display_name":"Queue","issn_l":"1542-7730","issn":["1542-7730","1542-7749"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Queue","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3140940358.pdf","grobid_xml":"https://content.openalex.org/works/W3140940358.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2478288626","https://openalex.org/W4391913857","https://openalex.org/W2350741829","https://openalex.org/W2530322880"],"abstract_inverted_index":{"If":[0],"IT":[1],"workers":[2],"fear":[3],"they":[4,10],"will":[5,11],"be":[6,94],"punished":[7],"for":[8,70],"outages,":[9],"adopt":[12],"behavior":[13],"that":[14,38,62,67,76,100],"leads":[15],"to":[16,95,102],"even":[17],"larger":[18],"outages.":[19],"Instead,":[20],"we":[21],"should":[22,93],"celebrate":[23],"our":[24],"outages:":[25],"Document":[26],"them":[27,34],"blamelessly,":[28],"discuss":[29],"what":[30],"we've":[31],"learned":[32,56],"from":[33,57],"openly,":[35],"and":[36,73],"spread":[37],"knowledge":[39,77],"generously.":[40],"An":[41],"outage":[42,84],"is":[43,48],"not":[44],"an":[45,49],"expense.":[46],"It":[47],"investment":[50,63],"in":[51],"the":[52,79,86,91],"people":[53],"who":[54],"have":[55],"it.":[58],"We":[59],"can":[60],"maximize":[61,68],"through":[64],"management":[65],"practices":[66],"learning":[69,98],"those":[71],"involved":[72],"by":[74],"spreading":[75],"across":[78],"organization.":[80],"Managed":[81],"correctly,":[82],"every":[83],"makes":[85],"organization":[87],"smarter.":[88],"In":[89],"short,":[90],"goal":[92],"create":[96],"a":[97],"culture?one":[99],"seeks":[101],"make":[103],"only":[104],"new":[105],"mistakes.":[106]},"counts_by_year":[],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
