{"id":"https://openalex.org/W3095416602","doi":"https://doi.org/10.1145/3428502.3428621","title":"Effective inclusion of citizens through e-Governance services","display_name":"Effective inclusion of citizens through e-Governance services","publication_year":2020,"publication_date":"2020-09-23","ids":{"openalex":"https://openalex.org/W3095416602","doi":"https://doi.org/10.1145/3428502.3428621","mag":"3095416602"},"language":"en","primary_location":{"id":"doi:10.1145/3428502.3428621","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3428502.3428621","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073679510","display_name":"Rajan Gupta","orcid":"https://orcid.org/0000-0002-9851-4047"},"institutions":[{"id":"https://openalex.org/I4210095530","display_name":"Deen Dayal Upadhyay Hospital","ror":"https://ror.org/00n3vh666","country_code":"IN","type":"healthcare","lineage":["https://openalex.org/I4210095530"]},{"id":"https://openalex.org/I110166357","display_name":"University of Delhi","ror":"https://ror.org/04gzb2213","country_code":"IN","type":"education","lineage":["https://openalex.org/I110166357"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Rajan Gupta","raw_affiliation_strings":["Deen Dayal Upadhyaya College, University of Delhi, Delhi, India"],"affiliations":[{"raw_affiliation_string":"Deen Dayal Upadhyaya College, University of Delhi, Delhi, India","institution_ids":["https://openalex.org/I4210095530","https://openalex.org/I110166357"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017906663","display_name":"Saibal K. Pal","orcid":"https://orcid.org/0000-0003-3297-1605"},"institutions":[{"id":"https://openalex.org/I4210120887","display_name":"Scientific Analysis Group","ror":"https://ror.org/02rpzt041","country_code":"IN","type":"facility","lineage":["https://openalex.org/I1340206300","https://openalex.org/I4210120887","https://openalex.org/I4210150591"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Saibal K. Pal","raw_affiliation_strings":["SAG Lab, Metcalfe House, DRDO, Delhi, India"],"affiliations":[{"raw_affiliation_string":"SAG Lab, Metcalfe House, DRDO, Delhi, India","institution_ids":["https://openalex.org/I4210120887"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5073679510"],"corresponding_institution_ids":["https://openalex.org/I110166357","https://openalex.org/I4210095530"],"apc_list":null,"apc_paid":null,"fwci":0.7282,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.82543544,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"787","last_page":"790"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11042","display_name":"Corruption and Economic Development","score":0.9710999727249146,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11042","display_name":"Corruption and Economic Development","score":0.9710999727249146,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.944100022315979,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10987","display_name":"Microfinance and Financial Inclusion","score":0.9286999702453613,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/inclusion","display_name":"Inclusion (mineral)","score":0.6809737086296082},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.5756450891494751},{"id":"https://openalex.org/keywords/e-governance","display_name":"E-governance","score":0.44391655921936035},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.43403980135917664},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.37036460638046265},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.14216604828834534}],"concepts":[{"id":"https://openalex.org/C109359841","wikidata":"https://www.wikidata.org/wiki/Q728944","display_name":"Inclusion (mineral)","level":2,"score":0.6809737086296082},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.5756450891494751},{"id":"https://openalex.org/C2775975177","wikidata":"https://www.wikidata.org/wiki/Q15118772","display_name":"E-governance","level":3,"score":0.44391655921936035},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.43403980135917664},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.37036460638046265},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.14216604828834534},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C107993555","wikidata":"https://www.wikidata.org/wiki/Q1662673","display_name":"Gender studies","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3428502.3428621","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3428502.3428621","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance","raw_type":"proceedings-article"},{"id":"pmh:oai:repozitorij.ung.si:IzpisGradiva.php?id=6415","is_oa":false,"landing_page_url":"https://repozitorij.ung.si/IzpisGradiva.php?id=6415","pdf_url":null,"source":{"id":"https://openalex.org/S7407055115","display_name":"RUNG","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ISBN: 978-1-4503-7674-7","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.6800000071525574}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":14,"referenced_works":["https://openalex.org/W585881441","https://openalex.org/W2007710291","https://openalex.org/W2045574045","https://openalex.org/W2062421963","https://openalex.org/W2074431067","https://openalex.org/W2091322564","https://openalex.org/W2122154486","https://openalex.org/W2188743544","https://openalex.org/W2608595774","https://openalex.org/W2754443827","https://openalex.org/W2792030275","https://openalex.org/W3123324726","https://openalex.org/W3126313932","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2348612060","https://openalex.org/W2354157766","https://openalex.org/W2347807807","https://openalex.org/W185823661","https://openalex.org/W1501041706","https://openalex.org/W4312217078","https://openalex.org/W2388198603","https://openalex.org/W2078348812","https://openalex.org/W2375396676","https://openalex.org/W2388609409"],"abstract_inverted_index":{"Traditional":[0],"Government":[1],"of":[2,12,35,57,67,85,92,107,119,125,151,161,166,176,185,187,191,201,204],"any":[3],"country":[4,153],"does":[5],"not":[6],"include":[7],"citizens":[8,162],"as":[9],"a":[10,123,147],"part":[11],"the":[13,36,52,55,65,95,101,104,152,158,164],"system":[14],"leading":[15],"to":[16,43,100,146,172],"low":[17],"trust":[18,159],"levels.":[19],"To":[20],"eradicate":[21],"this":[22,199],"practice,":[23],"E-Governance":[24,44],"has":[25,48,144,155,169],"been":[26,49],"introduced":[27],"which":[28],"helps":[29],"in":[30,51,62,76,81,134,141,174,179],"efficient":[31],"and":[32,47,97,110,154,189],"transparent":[33],"functioning":[34],"government.":[37],"The":[38],"transformation":[39],"from":[40,72,198],"traditional":[41],"governance":[42],"is":[45],"important":[46],"studied":[50],"paper":[53],"through":[54],"Case":[56],"Direct":[58],"Benefit":[59],"Transfer":[60],"(DBT)":[61],"India.":[63,142,167],"Before":[64],"implementation":[66],"DBT,":[68,120],"India":[69],"was":[70,122],"suffering":[71],"malpractices":[73],"like":[74],"delay":[75],"funds":[77,108],"transfer,":[78],"pilferage":[79],"practices":[80],"government":[82,88,165],"departments,":[83],"act":[84],"corruption":[86],"by":[87],"officials,":[89],"fake":[90,132],"identity":[91],"users":[93],"claiming":[94],"amount,":[96],"mental/physical":[98],"harassment":[99],"citizens,":[102],"for":[103],"various":[105],"types":[106],"transfer":[109],"social":[111],"welfare":[112],"schemes.":[113],"But":[114],"after":[115],"effective":[116,202],"roll":[117],"out":[118],"there":[121],"reduction":[124,184,190],"approximately":[126],"USD":[127],"20":[128],"Billion":[129],"reported":[130],"on":[131,163],"accounts":[133],"seven":[135],"years":[136],"cumulatively":[137],"across":[138],"multiple":[139],"schemes":[140],"This":[143],"led":[145,171],"good":[148],"economic":[149],"growth":[150],"also":[156,170],"improved":[157],"level":[160],"It":[168],"increase":[173],"enrolment":[175],"girl":[177],"child":[178],"schools":[180],"or":[181],"higher":[182],"education,":[183],"grievances":[186],"pensioners,":[188],"false":[192],"claims.":[193],"Other":[194],"nations":[195],"can":[196],"learn":[197],"case":[200],"inclusion":[203],"citizens.":[205]},"counts_by_year":[{"year":2022,"cited_by_count":2}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}