{"id":"https://openalex.org/W3111016868","doi":"https://doi.org/10.1145/3421515.3421525","title":"Robo : A Counselor Chatbot for Opioid Addicted Patients","display_name":"Robo : A Counselor Chatbot for Opioid Addicted Patients","publication_year":2020,"publication_date":"2020-07-11","ids":{"openalex":"https://openalex.org/W3111016868","doi":"https://doi.org/10.1145/3421515.3421525","mag":"3111016868"},"language":"en","primary_location":{"id":"doi:10.1145/3421515.3421525","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3421515.3421525","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 2nd Symposium on Signal Processing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061940449","display_name":"Mahdi Naser Moghadasi","orcid":null},"institutions":[{"id":"https://openalex.org/I12315562","display_name":"Texas Tech University","ror":"https://ror.org/0405mnx93","country_code":"US","type":"education","lineage":["https://openalex.org/I12315562"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Mahdi Naser Moghadasi","raw_affiliation_strings":["Texas Tech University, USA"],"affiliations":[{"raw_affiliation_string":"Texas Tech University, USA","institution_ids":["https://openalex.org/I12315562"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028690312","display_name":"Yu Zhuang","orcid":"https://orcid.org/0000-0003-2717-1777"},"institutions":[{"id":"https://openalex.org/I12315562","display_name":"Texas Tech University","ror":"https://ror.org/0405mnx93","country_code":"US","type":"education","lineage":["https://openalex.org/I12315562"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Yu Zhuang","raw_affiliation_strings":["Texas Tech University, USA"],"affiliations":[{"raw_affiliation_string":"Texas Tech University, USA","institution_ids":["https://openalex.org/I12315562"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036086282","display_name":"Hashim Abu-gellban","orcid":"https://orcid.org/0000-0003-4498-8543"},"institutions":[{"id":"https://openalex.org/I12315562","display_name":"Texas Tech University","ror":"https://ror.org/0405mnx93","country_code":"US","type":"education","lineage":["https://openalex.org/I12315562"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Hashim Gellban","raw_affiliation_strings":["Texas Tech University, USA"],"affiliations":[{"raw_affiliation_string":"Texas Tech University, USA","institution_ids":["https://openalex.org/I12315562"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5061940449"],"corresponding_institution_ids":["https://openalex.org/I12315562"],"apc_list":null,"apc_paid":null,"fwci":1.0613,"has_fulltext":false,"cited_by_count":14,"citation_normalized_percentile":{"value":0.82635691,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"91","last_page":"95"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11644","display_name":"Spam and Phishing Detection","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.903598427772522},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6890569925308228},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6299037933349609},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.5154829621315002},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.49665528535842896},{"id":"https://openalex.org/keywords/addiction","display_name":"Addiction","score":0.46735504269599915},{"id":"https://openalex.org/keywords/action","display_name":"Action (physics)","score":0.4598553776741028},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.4450400471687317},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3479849100112915},{"id":"https://openalex.org/keywords/psychiatry","display_name":"Psychiatry","score":0.09348180890083313}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.903598427772522},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6890569925308228},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6299037933349609},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5154829621315002},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.49665528535842896},{"id":"https://openalex.org/C48856860","wikidata":"https://www.wikidata.org/wiki/Q12029","display_name":"Addiction","level":2,"score":0.46735504269599915},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.4598553776741028},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4450400471687317},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3479849100112915},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.09348180890083313},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3421515.3421525","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3421515.3421525","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2020 2nd Symposium on Signal Processing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":7,"referenced_works":["https://openalex.org/W2007628554","https://openalex.org/W2139501017","https://openalex.org/W2182854643","https://openalex.org/W2787328894","https://openalex.org/W2801150160","https://openalex.org/W2964262738","https://openalex.org/W4247780151"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425"],"abstract_inverted_index":{"Opioid":[0],"as":[1,82],"an":[2,42,90,136],"addiction":[3],"is":[4,94,127,159],"a":[5,83,105,123,140],"serious":[6],"public":[7],"health":[8],"threat":[9],"in":[10,29,45,155,164],"the":[11,49,59,118,151,165,176],"U.S.,":[12],"leads":[13],"to":[14,51,62,65,78,86,97,134,175],"massive":[15],"deaths":[16],"and":[17,23,39,47,108,114],"other":[18],"social":[19,80,145,192],"problems.":[20],"Medical":[21],"treatment":[22],"mental":[24],"supports":[25],"are":[26,73,170],"considering":[27],"factors":[28],"rehabilitation":[30],"process":[31,37],"for":[32,89,104,117,139],"opioid":[33],"addicts.":[34,119],"In":[35],"this":[36],"families":[38],"friends":[40],"play":[41],"important":[43],"role":[44],"supporting":[46],"help":[48],"addict":[50],"stay":[52],"clean.":[53],"However,":[54],"they":[55],"may":[56],"not":[57],"know":[58],"best":[60],"action":[61],"take":[63],"due":[64],"lack":[66],"of":[67],"knowledge":[68],"or":[69,101],"certainty.":[70],"Therefore,":[71],"there":[72,158,169],"situations":[74],"that":[75,126,150,157],"addicts":[76],"tend":[77],"use":[79,183],"media":[81,193],"question/answering":[84],"platform":[85],"seek":[87],"answer":[88,107,138],"inquiry.":[91],"Unfortunately,":[92],"It":[93],"often":[95],"difficult":[96],"search":[98],"over":[99],"pages":[100],"different":[102],"forums":[103,167],"quick":[106],"it":[109],"can":[110],"be":[111],"time-consuming,":[112],"confusing":[113],"ultimately":[115],"frustrating":[116],"Hence,":[120],"We":[121],"propose":[122],"novel":[124],"chatbot":[125,152,187],"integrated":[128],"with":[129,172],"state-of-the-art":[130],"deep":[131],"learning":[132],"techniques":[133],"retrieve":[135],"instant":[137],"user\u2019s":[141],"query":[142],"from":[143,190],"Reddit":[144,191],"media.":[146],"Our":[147],"experiment":[148],"illustrates":[149],"provides":[153],"answers":[154],"scenarios":[156],"no":[160],"exact":[161],"matched":[162],"question":[163],"discussion":[166],"but":[168],"questions":[171],"semantic":[173],"similarities":[174],"user":[177],"query.":[178],"Consequently,":[179],"we":[180],"illustrate":[181],"real":[182],"cases":[184],"where":[185],"our":[186],"retrieves":[188],"responses":[189],"forums.":[194]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2}],"updated_date":"2026-03-01T08:55:55.761014","created_date":"2025-10-10T00:00:00"}
