{"id":"https://openalex.org/W3092618447","doi":"https://doi.org/10.1145/3418202","title":"Descriptions from the Customers","display_name":"Descriptions from the Customers","publication_year":2020,"publication_date":"2020-10-06","ids":{"openalex":"https://openalex.org/W3092618447","doi":"https://doi.org/10.1145/3418202","mag":"3092618447"},"language":"en","primary_location":{"id":"doi:10.1145/3418202","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3418202","pdf_url":null,"source":{"id":"https://openalex.org/S97833917","display_name":"ACM Transactions on Internet Technology","issn_l":"1533-5399","issn":["1533-5399","1557-6051"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Internet Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042052657","display_name":"Slava Novgorodov","orcid":"https://orcid.org/0000-0003-4082-7128"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Slava Novgorodov","raw_affiliation_strings":["eBay Research, Netanya, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"eBay Research, Netanya, Israel","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035284207","display_name":"Ido Guy","orcid":"https://orcid.org/0000-0002-5525-1064"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ido Guy","raw_affiliation_strings":["eBay Research, Netanya, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"eBay Research, Netanya, Israel","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047984281","display_name":"Guy Elad","orcid":null},"institutions":[{"id":"https://openalex.org/I174306211","display_name":"Technion \u2013 Israel Institute of Technology","ror":"https://ror.org/03qryx823","country_code":"IL","type":"education","lineage":["https://openalex.org/I174306211"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Guy Elad","raw_affiliation_strings":["Technion, Israel Institute of Technology, Haifa, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technion, Israel Institute of Technology, Haifa, Israel","institution_ids":["https://openalex.org/I174306211"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029708595","display_name":"Kira Radinsky","orcid":"https://orcid.org/0009-0007-7918-2204"},"institutions":[{"id":"https://openalex.org/I174306211","display_name":"Technion \u2013 Israel Institute of Technology","ror":"https://ror.org/03qryx823","country_code":"IL","type":"education","lineage":["https://openalex.org/I174306211"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Kira Radinsky","raw_affiliation_strings":["Technion, Israel Institute of Technology, Haifa, Israel"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Technion, Israel Institute of Technology, Haifa, Israel","institution_ids":["https://openalex.org/I174306211"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5042052657"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0881,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.83066146,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"20","issue":"4","first_page":"1","last_page":"31"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9966999888420105,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.9089130759239197},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.6545978784561157},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.6491749286651611},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.4223061800003052},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.4218297600746155},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.41304704546928406},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.33605247735977173},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3243083357810974},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.060793906450271606}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.9089130759239197},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6545978784561157},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.6491749286651611},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.4223061800003052},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.4218297600746155},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.41304704546928406},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.33605247735977173},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3243083357810974},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.060793906450271606},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3418202","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3418202","pdf_url":null,"source":{"id":"https://openalex.org/S97833917","display_name":"ACM Transactions on Internet Technology","issn_l":"1533-5399","issn":["1533-5399","1557-6051"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Internet Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":46,"referenced_works":["https://openalex.org/W1590306037","https://openalex.org/W1592081640","https://openalex.org/W1993607151","https://openalex.org/W2011781116","https://openalex.org/W2024105308","https://openalex.org/W2030761102","https://openalex.org/W2034771957","https://openalex.org/W2037789405","https://openalex.org/W2046122205","https://openalex.org/W2053154970","https://openalex.org/W2055550928","https://openalex.org/W2062601244","https://openalex.org/W2064675550","https://openalex.org/W2081375810","https://openalex.org/W2087006430","https://openalex.org/W2096361659","https://openalex.org/W2107787911","https://openalex.org/W2110693578","https://openalex.org/W2112744748","https://openalex.org/W2116907335","https://openalex.org/W2124100017","https://openalex.org/W2148404145","https://openalex.org/W2160660844","https://openalex.org/W2295598076","https://openalex.org/W2338448737","https://openalex.org/W2470673105","https://openalex.org/W2516255829","https://openalex.org/W2604359435","https://openalex.org/W2612769033","https://openalex.org/W2798927209","https://openalex.org/W2912653541","https://openalex.org/W2921426713","https://openalex.org/W2964164368","https://openalex.org/W2988981729","https://openalex.org/W3034811932","https://openalex.org/W3035081642","https://openalex.org/W3098649723","https://openalex.org/W3102476541","https://openalex.org/W3121845706","https://openalex.org/W3123091093","https://openalex.org/W3124946654","https://openalex.org/W4205184193","https://openalex.org/W4245107743","https://openalex.org/W4247624306","https://openalex.org/W4297971002","https://openalex.org/W4300879629"],"related_works":["https://openalex.org/W4213212078","https://openalex.org/W2112788825","https://openalex.org/W2187227032","https://openalex.org/W1963735073","https://openalex.org/W2575246084","https://openalex.org/W106707639","https://openalex.org/W4233129888","https://openalex.org/W2146247781","https://openalex.org/W2144684733","https://openalex.org/W4299950557"],"abstract_inverted_index":{"Product":[0],"descriptions":[1,16,34,77,96],"play":[2],"an":[3,86],"important":[4],"role":[5],"in":[6,52],"the":[7,40,60,68,75,91],"e-commerce":[8,13],"ecosystem.":[9],"Yet,":[10],"on":[11,97],"leading":[12],"websites":[14],"product":[15,33],"are":[17],"often":[18],"lacking":[19],"or":[20],"missing.":[21],"In":[22],"this":[23],"work,":[24],"we":[25],"suggest":[26],"to":[27,74],"overcome":[28],"these":[29],"issues":[30],"by":[31],"generating":[32],"from":[35],"user":[36,98],"reviews.":[37],"We":[38,63,83],"identify":[39],"set":[41],"of":[42,67,80,93],"candidates":[43],"using":[44],"a":[45,72],"supervised":[46],"approach":[47],"that":[48,89],"extracts":[49],"review":[50,81],"sentences":[51],"their":[53],"original":[54,76],"form,":[55],"diversifies":[56],"them,":[57],"and":[58,78],"selects":[59],"top":[61],"candidates.":[62],"present":[64],"extensive":[65],"analyses":[66],"generated":[69],"descriptions,":[70],"including":[71],"comparison":[73],"examination":[79],"coverage.":[82],"also":[84],"perform":[85],"A/B":[87],"test":[88],"demonstrates":[90],"impact":[92],"presenting":[94],"our":[95],"traffic.":[99]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
