{"id":"https://openalex.org/W3153199575","doi":"https://doi.org/10.1145/3411764.3445629","title":"Domestic Robots and the Dream of Automation: Understanding Human Interaction and Intervention","display_name":"Domestic Robots and the Dream of Automation: Understanding Human Interaction and Intervention","publication_year":2021,"publication_date":"2021-05-06","ids":{"openalex":"https://openalex.org/W3153199575","doi":"https://doi.org/10.1145/3411764.3445629","mag":"3153199575"},"language":"en","primary_location":{"id":"doi:10.1145/3411764.3445629","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411764.3445629","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://vbn.aau.dk/da/publications/171d7116-5308-42cc-8898-73e25d75da0f","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024343467","display_name":"Eike Schneiders","orcid":"https://orcid.org/0000-0002-8372-1684"},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":true,"raw_author_name":"Eike Schneiders","raw_affiliation_strings":["Department of Computer Science Aalborg University, Denmark"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science Aalborg University, Denmark","institution_ids":["https://openalex.org/I891191580"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021327537","display_name":"Anne Marie Kanstrup","orcid":"https://orcid.org/0000-0002-3149-1194"},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Anne Marie Kanstrup","raw_affiliation_strings":["Department of Planning Aalborg University, Denmark"],"affiliations":[{"raw_affiliation_string":"Department of Planning Aalborg University, Denmark","institution_ids":["https://openalex.org/I891191580"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008971118","display_name":"Jesper Kjeldskov","orcid":"https://orcid.org/0000-0001-7990-4229"},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Jesper Kjeldskov","raw_affiliation_strings":["Department of Computer Science Aalborg University, Denmark"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science Aalborg University, Denmark","institution_ids":["https://openalex.org/I891191580"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020573877","display_name":"Mikael B. Skov","orcid":"https://orcid.org/0000-0003-4488-5683"},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Mikael B. Skov","raw_affiliation_strings":["Department of Computer Science Aalborg University, Denmark"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science Aalborg University, Denmark","institution_ids":["https://openalex.org/I891191580"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5024343467"],"corresponding_institution_ids":["https://openalex.org/I891191580"],"apc_list":null,"apc_paid":null,"fwci":2.8239,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.90378955,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"13"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7782884836196899},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.7564287185668945},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.5283601880073547},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.49251803755760193},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.4830520749092102},{"id":"https://openalex.org/keywords/intervention","display_name":"Intervention (counseling)","score":0.4756971299648285},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.45948705077171326},{"id":"https://openalex.org/keywords/thematic-analysis","display_name":"Thematic analysis","score":0.45724251866340637},{"id":"https://openalex.org/keywords/home-automation","display_name":"Home automation","score":0.42704129219055176},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.4208354949951172},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.4176708459854126},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.37637487053871155},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3687901198863983},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.232526034116745},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.19166845083236694},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.16688594222068787},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.16477760672569275},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.14493760466575623},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.11888515949249268},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.11201101541519165},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.09120303392410278},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.07130581140518188}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7782884836196899},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.7564287185668945},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.5283601880073547},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.49251803755760193},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.4830520749092102},{"id":"https://openalex.org/C2780665704","wikidata":"https://www.wikidata.org/wiki/Q959298","display_name":"Intervention (counseling)","level":2,"score":0.4756971299648285},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.45948705077171326},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.45724251866340637},{"id":"https://openalex.org/C507571656","wikidata":"https://www.wikidata.org/wiki/Q848436","display_name":"Home automation","level":2,"score":0.42704129219055176},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.4208354949951172},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.4176708459854126},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.37637487053871155},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3687901198863983},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.232526034116745},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.19166845083236694},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.16688594222068787},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.16477760672569275},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.14493760466575623},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.11888515949249268},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.11201101541519165},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.09120303392410278},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.07130581140518188},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1145/3411764.3445629","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411764.3445629","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:pure.atira.dk:openaire/171d7116-5308-42cc-8898-73e25d75da0f","is_oa":true,"landing_page_url":"https://vbn.aau.dk/da/publications/171d7116-5308-42cc-8898-73e25d75da0f","pdf_url":null,"source":{"id":"https://openalex.org/S4306401731","display_name":"VBN Forskningsportal (Aalborg Universitet)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I891191580","host_organization_name":"Aalborg University","host_organization_lineage":["https://openalex.org/I891191580"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Schneiders, E, Kanstrup, A M, Kjeldskov, J & Skov, M B 2021, Domestic Robots and the Dream of Automation : Understanding Human Interaction and Intervention. in CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems : Making Waves, Combining Strengths., 214, Association for Computing Machinery (ACM), CHI Conference on Human Factors in Computing Systems (CHI \u201921), Yokohama, Japan, 08/05/2021. https://doi.org/10.1145/3411764.3445629","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:eprints.soton.ac.uk:494560","is_oa":false,"landing_page_url":"http://doi.org/10.1145/3411764.3445629>).","pdf_url":null,"source":{"id":"https://openalex.org/S4306401019","display_name":"ePrints Soton (University of Southampton)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I43439940","host_organization_name":"University of Southampton","host_organization_lineage":["https://openalex.org/I43439940"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Conference or Workshop Item"},{"id":"pmh:oai:pure.atira.dk:publications/171d7116-5308-42cc-8898-73e25d75da0f","is_oa":true,"landing_page_url":"http://www.scopus.com/inward/record.url?scp=85106746075&partnerID=8YFLogxK","pdf_url":null,"source":{"id":"https://openalex.org/S4306401731","display_name":"VBN Forskningsportal (Aalborg Universitet)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I891191580","host_organization_name":"Aalborg University","host_organization_lineage":["https://openalex.org/I891191580"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Schneiders , E , Kanstrup , A M , Kjeldskov , J &amp; Skov , M B 2021 , Domestic Robots and the Dream of Automation : Understanding Human Interaction and Intervention . in CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems : Making Waves, Combining Strengths . , 214 , Association for Computing Machinery , CHI Conference on Human Factors in Computing Systems (CHI \u201921) , Yokohama , Japan , 08/05/2021 . https://doi.org/10.1145/3411764.3445629","raw_type":"contributionToPeriodical"}],"best_oa_location":{"id":"pmh:oai:pure.atira.dk:openaire/171d7116-5308-42cc-8898-73e25d75da0f","is_oa":true,"landing_page_url":"https://vbn.aau.dk/da/publications/171d7116-5308-42cc-8898-73e25d75da0f","pdf_url":null,"source":{"id":"https://openalex.org/S4306401731","display_name":"VBN Forskningsportal (Aalborg Universitet)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I891191580","host_organization_name":"Aalborg University","host_organization_lineage":["https://openalex.org/I891191580"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Schneiders, E, Kanstrup, A M, Kjeldskov, J & Skov, M B 2021, Domestic Robots and the Dream of Automation : Understanding Human Interaction and Intervention. in CHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems : Making Waves, Combining Strengths., 214, Association for Computing Machinery (ACM), CHI Conference on Human Factors in Computing Systems (CHI \u201921), Yokohama, Japan, 08/05/2021. https://doi.org/10.1145/3411764.3445629","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4399999976158142,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":48,"referenced_works":["https://openalex.org/W201680239","https://openalex.org/W224489133","https://openalex.org/W1480440399","https://openalex.org/W1681671561","https://openalex.org/W1965929402","https://openalex.org/W1977021594","https://openalex.org/W1977887287","https://openalex.org/W1979290264","https://openalex.org/W1992916604","https://openalex.org/W1993630093","https://openalex.org/W1999468929","https://openalex.org/W2006392856","https://openalex.org/W2023406890","https://openalex.org/W2024986232","https://openalex.org/W2036263953","https://openalex.org/W2063594338","https://openalex.org/W2070126461","https://openalex.org/W2078680671","https://openalex.org/W2105989975","https://openalex.org/W2115245898","https://openalex.org/W2115751874","https://openalex.org/W2116357777","https://openalex.org/W2122310820","https://openalex.org/W2126215470","https://openalex.org/W2132049110","https://openalex.org/W2138130910","https://openalex.org/W2153273506","https://openalex.org/W2274443091","https://openalex.org/W2329615486","https://openalex.org/W2342665588","https://openalex.org/W2346679226","https://openalex.org/W2577675456","https://openalex.org/W2591798388","https://openalex.org/W2592108035","https://openalex.org/W2611961900","https://openalex.org/W2773361032","https://openalex.org/W2789657027","https://openalex.org/W2792609698","https://openalex.org/W2803870013","https://openalex.org/W2920915438","https://openalex.org/W2941399919","https://openalex.org/W2966649515","https://openalex.org/W3010349693","https://openalex.org/W3014327246","https://openalex.org/W3022607203","https://openalex.org/W3029326580","https://openalex.org/W4214576013","https://openalex.org/W4246546406"],"related_works":["https://openalex.org/W2770234245","https://openalex.org/W96612179","https://openalex.org/W4229499248","https://openalex.org/W2566006169","https://openalex.org/W1567818861","https://openalex.org/W2987774938","https://openalex.org/W4256492088","https://openalex.org/W632915154","https://openalex.org/W2055733372","https://openalex.org/W3022067003"],"abstract_inverted_index":{"Domestic":[0],"robots":[1,23,104,131],"such":[2],"as":[3,85,87],"vacuum":[4],"cleaners":[5],"or":[6,31],"lawnmowers":[7],"are":[8],"becoming":[9],"popular":[10],"consumer":[11],"products":[12],"in":[13,52,108,116],"private":[14,53],"homes,":[15],"but":[16],"while":[17],"current":[18],"HCI":[19],"research":[20],"on":[21],"domestic":[22,78,103,130],"has":[24,36],"highlighted":[25],"for":[26,125,132],"example":[27],"personalisation,":[28],"long-term":[29],"effects,":[30],"design":[32],"guidelines,":[33],"little":[34],"attention":[35],"been":[37],"paid":[38],"to":[39,71,118],"automation.":[40],"To":[41],"address":[42],"this,":[43],"we":[44,66,112],"conducted":[45],"a":[46],"qualitative":[47],"study":[48],"with":[49],"24":[50],"participants":[51],"households":[54],"using":[55,102,129],"interviews,":[56],"contextual":[57],"technology":[58],"tours,":[59],"and":[60,75,81,90,121],"robot":[61,79],"deployment.":[62],"Through":[63],"thematic":[64],"analysis":[65],"identified":[67],"three":[68,123],"themes":[69],"related":[70],"1)":[72],"work":[73],"routines":[74],"automation,":[76],"2)":[77],"automation":[80,101,128],"the":[82,109],"physical":[83],"environment,":[84],"well":[86],"3)":[88],"interaction":[89],"breakdown":[91],"intervention.":[92],"We":[93],"present":[94],"an":[95],"empirical":[96],"understanding":[97],"of":[98],"how":[99],"task":[100,127],"can":[105],"be":[106],"implemented":[107],"home.":[110],"Lastly,":[111],"discuss":[113],"our":[114],"findings":[115],"relation":[117],"existing":[119],"literature":[120],"highlight":[122],"opportunities":[124],"improved":[126],"future":[133],"research.":[134]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}
