{"id":"https://openalex.org/W3160980669","doi":"https://doi.org/10.1145/3411764.3445180","title":"Digital Design Marginalization: New Perspectives on Designing Inclusive Interfaces","display_name":"Digital Design Marginalization: New Perspectives on Designing Inclusive Interfaces","publication_year":2021,"publication_date":"2021-05-06","ids":{"openalex":"https://openalex.org/W3160980669","doi":"https://doi.org/10.1145/3411764.3445180","mag":"3160980669"},"language":"en","primary_location":{"id":"doi:10.1145/3411764.3445180","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411764.3445180","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://utoronto.scholaris.ca/bitstreams/665044b1-d010-4451-9230-07abf0605b91/download","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057301369","display_name":"Jaisie Sin","orcid":"https://orcid.org/0000-0001-6288-7303"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":true,"raw_author_name":"Jaisie Sin","raw_affiliation_strings":["TAGLab & Faculty of Information, University of Toronto, Toronto, Canada"],"affiliations":[{"raw_affiliation_string":"TAGLab & Faculty of Information, University of Toronto, Toronto, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081205956","display_name":"Rachel L. Franz","orcid":"https://orcid.org/0000-0001-9760-8538"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Rachel L. Franz","raw_affiliation_strings":["The Information School University of Washington, United States"],"affiliations":[{"raw_affiliation_string":"The Information School University of Washington, United States","institution_ids":["https://openalex.org/I201448701"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038473334","display_name":"Cosmin Munteanu","orcid":"https://orcid.org/0000-0002-0635-9124"},"institutions":[{"id":"https://openalex.org/I185261750","display_name":"University of Toronto","ror":"https://ror.org/03dbr7087","country_code":"CA","type":"education","lineage":["https://openalex.org/I185261750"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Cosmin Munteanu","raw_affiliation_strings":["Institute for Communication, Culture, Information, and Technology University of Toronto Mississauga, Canada"],"affiliations":[{"raw_affiliation_string":"Institute for Communication, Culture, Information, and Technology University of Toronto Mississauga, Canada","institution_ids":["https://openalex.org/I185261750"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5043528816","display_name":"B\u00e1rbara Barbosa Neves","orcid":"https://orcid.org/0000-0002-4490-4322"},"institutions":[{"id":"https://openalex.org/I56590836","display_name":"Monash University","ror":"https://ror.org/02bfwt286","country_code":"AU","type":"education","lineage":["https://openalex.org/I56590836"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Barbara Barbosa Neves","raw_affiliation_strings":["Monash University, Australia"],"affiliations":[{"raw_affiliation_string":"Monash University, Australia","institution_ids":["https://openalex.org/I56590836"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5057301369"],"corresponding_institution_ids":["https://openalex.org/I185261750"],"apc_list":null,"apc_paid":null,"fwci":16.2825,"has_fulltext":true,"cited_by_count":68,"citation_normalized_percentile":{"value":0.99226097,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":99,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"11"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9902999997138977,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9884999990463257,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/universal-design","display_name":"Universal design","score":0.6039087772369385},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5817795395851135},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.5178016424179077},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.4684253931045532},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.45828619599342346},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.45207950472831726},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.44672876596450806},{"id":"https://openalex.org/keywords/face","display_name":"Face (sociological concept)","score":0.44106727838516235},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.4277550280094147},{"id":"https://openalex.org/keywords/digital-divide","display_name":"Digital divide","score":0.41783416271209717},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.3899051547050476},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.37550318241119385},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3433060646057129},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.34201398491859436},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.21074220538139343},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.16395607590675354}],"concepts":[{"id":"https://openalex.org/C99527880","wikidata":"https://www.wikidata.org/wiki/Q781118","display_name":"Universal design","level":2,"score":0.6039087772369385},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5817795395851135},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.5178016424179077},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.4684253931045532},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.45828619599342346},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.45207950472831726},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.44672876596450806},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.44106727838516235},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4277550280094147},{"id":"https://openalex.org/C173655357","wikidata":"https://www.wikidata.org/wiki/Q244752","display_name":"Digital divide","level":3,"score":0.41783416271209717},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.3899051547050476},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.37550318241119385},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3433060646057129},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.34201398491859436},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.21074220538139343},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.16395607590675354},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1145/3411764.3445180","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411764.3445180","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:utoronto.scholaris.ca:1807/124101","is_oa":true,"landing_page_url":"http://hdl.handle.net/1807/124101","pdf_url":"https://utoronto.scholaris.ca/bitstreams/665044b1-d010-4451-9230-07abf0605b91/download","source":{"id":"https://openalex.org/S7407055458","display_name":"TSpace","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":{"id":"pmh:oai:utoronto.scholaris.ca:1807/124101","is_oa":true,"landing_page_url":"http://hdl.handle.net/1807/124101","pdf_url":"https://utoronto.scholaris.ca/bitstreams/665044b1-d010-4451-9230-07abf0605b91/download","source":{"id":"https://openalex.org/S7407055458","display_name":"TSpace","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"},"sustainable_development_goals":[{"score":0.8199999928474426,"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3160980669.pdf","grobid_xml":"https://content.openalex.org/works/W3160980669.grobid-xml"},"referenced_works_count":54,"referenced_works":["https://openalex.org/W61849110","https://openalex.org/W145419889","https://openalex.org/W437560230","https://openalex.org/W1583993414","https://openalex.org/W1585955867","https://openalex.org/W1801331130","https://openalex.org/W1977037734","https://openalex.org/W1984234945","https://openalex.org/W2013980900","https://openalex.org/W2021766869","https://openalex.org/W2023651435","https://openalex.org/W2048883087","https://openalex.org/W2055420349","https://openalex.org/W2066185216","https://openalex.org/W2099634487","https://openalex.org/W2107484145","https://openalex.org/W2110860733","https://openalex.org/W2121369258","https://openalex.org/W2123868754","https://openalex.org/W2125728730","https://openalex.org/W2128263257","https://openalex.org/W2139014488","https://openalex.org/W2157767588","https://openalex.org/W2160387136","https://openalex.org/W2160767957","https://openalex.org/W2170857744","https://openalex.org/W2220915569","https://openalex.org/W2265069670","https://openalex.org/W2268109066","https://openalex.org/W2274898047","https://openalex.org/W2560436380","https://openalex.org/W2573660794","https://openalex.org/W2594690992","https://openalex.org/W2611866909","https://openalex.org/W2615644063","https://openalex.org/W2622843948","https://openalex.org/W2697367426","https://openalex.org/W2727561335","https://openalex.org/W2734367281","https://openalex.org/W2766439611","https://openalex.org/W2769274795","https://openalex.org/W2772436515","https://openalex.org/W2780292266","https://openalex.org/W2795416369","https://openalex.org/W2898970033","https://openalex.org/W2912630731","https://openalex.org/W2936679855","https://openalex.org/W2972768791","https://openalex.org/W2979746687","https://openalex.org/W2981375713","https://openalex.org/W3045297130","https://openalex.org/W4236859744","https://openalex.org/W4293105157","https://openalex.org/W6676188767"],"related_works":["https://openalex.org/W3165920664","https://openalex.org/W2765817684","https://openalex.org/W2997895985","https://openalex.org/W1558230562","https://openalex.org/W3206369419","https://openalex.org/W2101162540","https://openalex.org/W2138655260","https://openalex.org/W1964219564","https://openalex.org/W2068611228","https://openalex.org/W2025747271"],"abstract_inverted_index":{"We":[0,76],"conceptualize":[1],"Digital":[2],"Design":[3,81,99],"Marginalization":[4],"(DDM)":[5],"as":[6,51],"the":[7,63,78,95],"process":[8],"in":[9,22,37],"which":[10,136],"a":[11,66,125],"digital":[12],"interface":[13],"design":[14],"excludes":[15],"certain":[16],"users":[17,34],"and":[18,57,108,132],"contributes":[19],"to":[20,29,82,87,123,140],"marginalization":[21],"other":[23],"areas":[24],"of":[25,69,97,110,148],"their":[26],"lives.":[27],"Due":[28],"non-inclusive":[30],"designs,":[31],"many":[32],"underrepresented":[33],"face":[35],"barriers":[36],"accessing":[38],"essential":[39],"services":[40,49,111],"that":[41,72,85,112],"are":[42],"moving":[43],"increasingly,":[44],"sometimes":[45],"exclusively,":[46],"online":[47],"\u2013":[48],"such":[50],"personal":[52],"finance,":[53],"healthcare,":[54],"social":[55,70],"connectivity,":[56],"shopping.":[58],"This":[59],"can":[60,138],"further":[61],"perpetuate":[62],"\u201cdigital":[64],"divide,\u201d":[65],"technology-based":[67],"form":[68],"inequality":[71],"has":[73],"offline":[74],"consequences.":[75],"introduce":[77],"term":[79],"Marginalizing":[80,98],"describe":[83],"designs":[84,116],"contribute":[86],"DDM.":[88],"In":[89],"this":[90],"paper,":[91],"we":[92],"focus":[93],"on":[94,100],"impact":[96],"older":[101,118],"adults":[102],"through":[103,135],"examples":[104],"from":[105],"our":[106],"research":[107],"discussions":[109],"may":[113],"have":[114],"marginalizing":[115,146],"for":[117,128],"adults.":[119],"Our":[120],"aim":[121],"is":[122],"provide":[124],"conceptual":[126],"lens":[127],"designers,":[129],"service":[130],"providers,":[131],"policy":[133],"makers":[134],"they":[137],"use":[139],"purposely":[141],"lessen":[142],"or":[143],"avoid":[144],"digitally":[145],"groups":[147],"users.":[149]},"counts_by_year":[{"year":2026,"cited_by_count":10},{"year":2025,"cited_by_count":25},{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":11}],"updated_date":"2026-04-14T08:04:32.555800","created_date":"2025-10-10T00:00:00"}