{"id":"https://openalex.org/W3160166117","doi":"https://doi.org/10.1145/3411763.3450398","title":"Videoconferencing in the Age of COVID: How Well Has It Worked Out?","display_name":"Videoconferencing in the Age of COVID: How Well Has It Worked Out?","publication_year":2021,"publication_date":"2021-05-08","ids":{"openalex":"https://openalex.org/W3160166117","doi":"https://doi.org/10.1145/3411763.3450398","mag":"3160166117"},"language":"en","primary_location":{"id":"doi:10.1145/3411763.3450398","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411763.3450398","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016528107","display_name":"Daniel M. Russell","orcid":"https://orcid.org/0000-0002-7243-9317"},"institutions":[{"id":"https://openalex.org/I4210133358","display_name":"Search","ror":"https://ror.org/03f78hn46","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210133358"]},{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Daniel Russell","raw_affiliation_strings":["Search Quality, Google, Mountain View, California, United States"],"affiliations":[{"raw_affiliation_string":"Search Quality, Google, Mountain View, California, United States","institution_ids":["https://openalex.org/I1291425158","https://openalex.org/I4210133358"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034861201","display_name":"Carman Neustaedter","orcid":"https://orcid.org/0000-0002-2915-018X"},"institutions":[{"id":"https://openalex.org/I18014758","display_name":"Simon Fraser University","ror":"https://ror.org/0213rcc28","country_code":"CA","type":"education","lineage":["https://openalex.org/I18014758"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Carman Neustaedter","raw_affiliation_strings":["School of Interactive Arts and Technology, Simon Fraser University, Surrey, British Columbia, Canada"],"affiliations":[{"raw_affiliation_string":"School of Interactive Arts and Technology, Simon Fraser University, Surrey, British Columbia, Canada","institution_ids":["https://openalex.org/I18014758"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5008178107","display_name":"John Tang","orcid":"https://orcid.org/0000-0003-0603-3877"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"John Tang","raw_affiliation_strings":["Microsoft Research Labs, Microsoft, Mountain View, California, United States"],"affiliations":[{"raw_affiliation_string":"Microsoft Research Labs, Microsoft, Mountain View, California, United States","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002006325","display_name":"Tejinder K. Judge","orcid":null},"institutions":[{"id":"https://openalex.org/I1291425158","display_name":"Google (United States)","ror":"https://ror.org/00njsd438","country_code":"US","type":"company","lineage":["https://openalex.org/I1291425158","https://openalex.org/I4210128969"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tejinder Judge","raw_affiliation_strings":["Google Inc., Mountain View, California, United States"],"affiliations":[{"raw_affiliation_string":"Google Inc., Mountain View, California, United States","institution_ids":["https://openalex.org/I1291425158"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054429343","display_name":"Gary M. Olson","orcid":null},"institutions":[{"id":"https://openalex.org/I204250578","display_name":"University of California, Irvine","ror":"https://ror.org/04gyf1771","country_code":"US","type":"education","lineage":["https://openalex.org/I204250578"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gary Olson","raw_affiliation_strings":["University of California, Irvine, California, United States"],"affiliations":[{"raw_affiliation_string":"University of California, Irvine, California, United States","institution_ids":["https://openalex.org/I204250578"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5016528107"],"corresponding_institution_ids":["https://openalex.org/I1291425158","https://openalex.org/I4210133358"],"apc_list":null,"apc_paid":null,"fwci":1.9575,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.85615202,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"2"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9835000038146973,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.982200026512146,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/videoconferencing","display_name":"Videoconferencing","score":0.8655086755752563},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.7282988429069519},{"id":"https://openalex.org/keywords/2019-20-coronavirus-outbreak","display_name":"2019-20 coronavirus outbreak","score":0.4680803716182709},{"id":"https://openalex.org/keywords/severe-acute-respiratory-syndrome-coronavirus-2","display_name":"Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)","score":0.46264445781707764},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.45651790499687195},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.385042667388916},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3830808699131012},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3486076593399048},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.27786263823509216},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.25456199049949646},{"id":"https://openalex.org/keywords/virology","display_name":"Virology","score":0.08105352520942688}],"concepts":[{"id":"https://openalex.org/C22561748","wikidata":"https://www.wikidata.org/wiki/Q854954","display_name":"Videoconferencing","level":2,"score":0.8655086755752563},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.7282988429069519},{"id":"https://openalex.org/C3006700255","wikidata":"https://www.wikidata.org/wiki/Q81068910","display_name":"2019-20 coronavirus outbreak","level":3,"score":0.4680803716182709},{"id":"https://openalex.org/C3007834351","wikidata":"https://www.wikidata.org/wiki/Q82069695","display_name":"Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)","level":5,"score":0.46264445781707764},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.45651790499687195},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.385042667388916},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3830808699131012},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3486076593399048},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.27786263823509216},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.25456199049949646},{"id":"https://openalex.org/C159047783","wikidata":"https://www.wikidata.org/wiki/Q7215","display_name":"Virology","level":1,"score":0.08105352520942688},{"id":"https://openalex.org/C116675565","wikidata":"https://www.wikidata.org/wiki/Q3241045","display_name":"Outbreak","level":2,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3411763.3450398","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3411763.3450398","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":13,"referenced_works":["https://openalex.org/W2007331479","https://openalex.org/W2016917935","https://openalex.org/W2049795090","https://openalex.org/W2066432818","https://openalex.org/W2121324502","https://openalex.org/W2233720950","https://openalex.org/W2295023736","https://openalex.org/W2911311425","https://openalex.org/W2981097751","https://openalex.org/W3035794721","https://openalex.org/W3040433836","https://openalex.org/W3087572741","https://openalex.org/W4237639524"],"related_works":["https://openalex.org/W3036314732","https://openalex.org/W3009669391","https://openalex.org/W3176864053","https://openalex.org/W4206669628","https://openalex.org/W3171943759","https://openalex.org/W4292098121","https://openalex.org/W3154141118","https://openalex.org/W4388896133","https://openalex.org/W3031607536","https://openalex.org/W4205317059"],"abstract_inverted_index":{"During":[0],"the":[1,38,70,109],"past":[2,39],"year":[3],"we've":[4],"all":[5,94],"spent":[6],"many":[7],"hours":[8],"on":[9,88],"videoconference":[10],"calls,":[11],"sometimes":[12],"more":[13],"than":[14],"was":[15],"comfortable.":[16],"While":[17],"CHI":[18,35],"might":[19],"not":[20],"have":[21],"anticipated":[22],"a":[23,32,44],"viral-driven":[24],"surge":[25],"in":[26],"videoconferencing,":[27],"online":[28],"meetings":[29],"has":[30,53],"been":[31],"topic":[33],"of":[34,77,83],"research":[36,52],"for":[37],"25":[40],"years.":[41],"This":[42],"is":[43,59],"good":[45],"time":[46],"to":[47,95],"assess":[48],"how":[49],"well":[50],"our":[51],"matched":[54],"what":[55,68],"this":[56,84],"natural":[57],"experiment":[58],"telling":[60],"us.":[61],"What":[62],"did":[63,69],"we":[64,102],"get":[65,72],"right?":[66],"And":[67],"field":[71],"wrong?":[73],"The":[74],"panel,":[75],"comprised":[76],"people":[78],"who":[79],"directly":[80],"witnessed":[81],"much":[82],"history,":[85],"will":[86,103],"reflect":[87],"these":[89],"questions.":[90],"We":[91],"don't":[92],"expect":[93],"agree":[96],"with":[97],"each":[98],"panelist's":[99],"conclusions,":[100],"and":[101,106],"invite":[104],"reactions":[105],"contributions":[107],"from":[108],"audience":[110],"as":[111],"well..":[112]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
