{"id":"https://openalex.org/W3038880697","doi":"https://doi.org/10.1145/3399871.3399878","title":"The Role of Knowledge Management in Organizational Performance and Gaining Sustainable Competitive Advantage","display_name":"The Role of Knowledge Management in Organizational Performance and Gaining Sustainable Competitive Advantage","publication_year":2020,"publication_date":"2020-05-13","ids":{"openalex":"https://openalex.org/W3038880697","doi":"https://doi.org/10.1145/3399871.3399878","mag":"3038880697"},"language":"en","primary_location":{"id":"doi:10.1145/3399871.3399878","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3399871.3399878","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 Asia Service Sciences and Software Engineering Conference","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5002939026","display_name":"Issa Shehabat","orcid":null},"institutions":[{"id":"https://openalex.org/I85507684","display_name":"Yarmouk University","ror":"https://ror.org/004mbaj56","country_code":"JO","type":"education","lineage":["https://openalex.org/I85507684"]}],"countries":["JO"],"is_corresponding":true,"raw_author_name":"Issa Shehabat","raw_affiliation_strings":["Yarmouk University, Irbid, Jordan, College of Information Technology, IT Dept"],"affiliations":[{"raw_affiliation_string":"Yarmouk University, Irbid, Jordan, College of Information Technology, IT Dept","institution_ids":["https://openalex.org/I85507684"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5002939026"],"corresponding_institution_ids":["https://openalex.org/I85507684"],"apc_list":null,"apc_paid":null,"fwci":2.4374,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.89924545,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"133","last_page":"139"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9757999777793884,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9757999777793884,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9739999771118164,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12786","display_name":"Innovation and Socioeconomic Development","score":0.960099995136261,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.8551627993583679},{"id":"https://openalex.org/keywords/competitor-analysis","display_name":"Competitor analysis","score":0.8314056396484375},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6467657089233398},{"id":"https://openalex.org/keywords/profitability-index","display_name":"Profitability index","score":0.5869807004928589},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5815117359161377},{"id":"https://openalex.org/keywords/asset","display_name":"Asset (computer security)","score":0.5501766800880432},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"Organizational performance","score":0.49574360251426697},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.42524296045303345},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"Organizational learning","score":0.4244460165500641},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.32772207260131836},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2913554310798645},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.20234021544456482},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.0815076231956482}],"concepts":[{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.8551627993583679},{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.8314056396484375},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6467657089233398},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.5869807004928589},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5815117359161377},{"id":"https://openalex.org/C76178495","wikidata":"https://www.wikidata.org/wiki/Q4808784","display_name":"Asset (computer security)","level":2,"score":0.5501766800880432},{"id":"https://openalex.org/C165672731","wikidata":"https://www.wikidata.org/wiki/Q25047583","display_name":"Organizational performance","level":2,"score":0.49574360251426697},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.42524296045303345},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.4244460165500641},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.32772207260131836},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2913554310798645},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20234021544456482},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0815076231956482},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3399871.3399878","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3399871.3399878","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 Asia Service Sciences and Software Engineering Conference","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.6000000238418579,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":62,"referenced_works":["https://openalex.org/W108421079","https://openalex.org/W880685122","https://openalex.org/W950071613","https://openalex.org/W1481589526","https://openalex.org/W1518101824","https://openalex.org/W1562656708","https://openalex.org/W1566769845","https://openalex.org/W1567816775","https://openalex.org/W1573120896","https://openalex.org/W1603209878","https://openalex.org/W1690945462","https://openalex.org/W1755106091","https://openalex.org/W1756639694","https://openalex.org/W1965302594","https://openalex.org/W1970393200","https://openalex.org/W1983182694","https://openalex.org/W1991656309","https://openalex.org/W1992403863","https://openalex.org/W2019042434","https://openalex.org/W2020279480","https://openalex.org/W2022109314","https://openalex.org/W2038741212","https://openalex.org/W2049443734","https://openalex.org/W2049709556","https://openalex.org/W2055075510","https://openalex.org/W2061977616","https://openalex.org/W2069812743","https://openalex.org/W2075519687","https://openalex.org/W2097178781","https://openalex.org/W2108991993","https://openalex.org/W2110202697","https://openalex.org/W2119112420","https://openalex.org/W2120768150","https://openalex.org/W2133166513","https://openalex.org/W2138660169","https://openalex.org/W2143379307","https://openalex.org/W2161551289","https://openalex.org/W2164694843","https://openalex.org/W2168961865","https://openalex.org/W2182683258","https://openalex.org/W2187662459","https://openalex.org/W2188576366","https://openalex.org/W2288522984","https://openalex.org/W2314079242","https://openalex.org/W2327479405","https://openalex.org/W2336645160","https://openalex.org/W2490308822","https://openalex.org/W2530106313","https://openalex.org/W2545030070","https://openalex.org/W2586714344","https://openalex.org/W2587259315","https://openalex.org/W2599241206","https://openalex.org/W2751373765","https://openalex.org/W2964511068","https://openalex.org/W3125341898","https://openalex.org/W3150593952","https://openalex.org/W3171810178","https://openalex.org/W4200129541","https://openalex.org/W4238303991","https://openalex.org/W4285719527","https://openalex.org/W4383876123","https://openalex.org/W4386731373"],"related_works":["https://openalex.org/W155518088","https://openalex.org/W1520753694","https://openalex.org/W3192778866","https://openalex.org/W4313044692","https://openalex.org/W2185849518","https://openalex.org/W2273240950","https://openalex.org/W2737856709","https://openalex.org/W2381848937","https://openalex.org/W2498837242","https://openalex.org/W4385405450"],"abstract_inverted_index":{"Nowadays,":[0],"businesses":[1],"are":[2],"undergoing":[3],"dramatic":[4],"change":[5],"due":[6],"to":[7,61,66,74,93,104,114],"the":[8,95,106],"dynamic":[9],"environments":[10],"of":[11,28,47,97,109],"technology":[12],"and":[13,32,64,71,73,101,122],"development.":[14],"Consequently,":[15],"organizations":[16,43,59],"should":[17,44],"focus":[18],"on":[19],"being":[20],"competitive":[21,37,118],"in":[22],"their":[23,36,48,68,88],"field":[24],"through":[25],"continuous":[26],"improvement":[27],"people,":[29],"processes,":[30],"capabilities,":[31],"performance,":[33],"thus":[34],"sustaining":[35],"advantage.":[38],"To":[39],"achieve":[40,105],"this":[41],"goal,":[42],"utilize":[45],"all":[46],"resources,":[49],"especially":[50],"intellectual":[51],"resources.":[52],"Knowledge":[53],"is":[54,113],"a":[55,80,116],"vital":[56],"asset":[57],"which":[58,112],"use":[60],"enrich":[62],"innovation":[63],"insights,":[65],"enhance":[67],"vision,":[69],"mission":[70],"strategies,":[72],"ensure":[75],"superior":[76],"organizational":[77,126],"performance":[78],"with":[79],"high":[81],"profitability":[82],"over":[83,120],"competitors":[84],"by":[85],"effectively":[86],"managing":[87],"knowledge.":[89],"This":[90],"work":[91],"aims":[92],"illustrate":[94],"role":[96],"knowledge":[98],"management":[99],"(KM)":[100],"its":[102],"processes":[103],"main":[107],"goal":[108],"any":[110],"organization,":[111],"gain":[115],"sustainable":[117],"advantage":[119],"competitors,":[121],"how":[123],"KM":[124],"enhances":[125],"performance.":[127]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2021,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
