{"id":"https://openalex.org/W3031178649","doi":"https://doi.org/10.1145/3397125.3397138","title":"Improving Student Experience Using Automated Toolset of Academic Services","display_name":"Improving Student Experience Using Automated Toolset of Academic Services","publication_year":2020,"publication_date":"2020-04-14","ids":{"openalex":"https://openalex.org/W3031178649","doi":"https://doi.org/10.1145/3397125.3397138","mag":"3031178649"},"language":"en","primary_location":{"id":"doi:10.1145/3397125.3397138","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3397125.3397138","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 6th International Conference on Computer and Technology Applications","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027307737","display_name":"Hicham H. Hallal","orcid":null},"institutions":[{"id":"https://openalex.org/I199440890","display_name":"American University of Sharjah","ror":"https://ror.org/001g2fj96","country_code":"AE","type":"education","lineage":["https://openalex.org/I199440890"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"Hicham H. Hallal","raw_affiliation_strings":["Department of Computer Science & Engineering, American University of Sharjah"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science & Engineering, American University of Sharjah","institution_ids":["https://openalex.org/I199440890"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5066105108","display_name":"Fadi Aloul","orcid":"https://orcid.org/0000-0001-5129-7789"},"institutions":[{"id":"https://openalex.org/I199440890","display_name":"American University of Sharjah","ror":"https://ror.org/001g2fj96","country_code":"AE","type":"education","lineage":["https://openalex.org/I199440890"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Fadi Aloul","raw_affiliation_strings":["Department of Computer Science & Engineering, American University of Sharjah"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science & Engineering, American University of Sharjah","institution_ids":["https://openalex.org/I199440890"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065318343","display_name":"Sameer Alawnah","orcid":"https://orcid.org/0000-0003-3647-9167"},"institutions":[{"id":"https://openalex.org/I199440890","display_name":"American University of Sharjah","ror":"https://ror.org/001g2fj96","country_code":"AE","type":"education","lineage":["https://openalex.org/I199440890"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Sameer Alawnah","raw_affiliation_strings":["Department of Computer Science & Engineering, American University of Sharjah"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science & Engineering, American University of Sharjah","institution_ids":["https://openalex.org/I199440890"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069808742","display_name":"Praveena Kolli","orcid":null},"institutions":[{"id":"https://openalex.org/I199440890","display_name":"American University of Sharjah","ror":"https://ror.org/001g2fj96","country_code":"AE","type":"education","lineage":["https://openalex.org/I199440890"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Praveena Kolli","raw_affiliation_strings":["Department of Computer Science & Engineering, American University of Sharjah"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science & Engineering, American University of Sharjah","institution_ids":["https://openalex.org/I199440890"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110688637","display_name":"Ahmad Alnabulsi","orcid":null},"institutions":[{"id":"https://openalex.org/I199440890","display_name":"American University of Sharjah","ror":"https://ror.org/001g2fj96","country_code":"AE","type":"education","lineage":["https://openalex.org/I199440890"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Ahmad Alnabulsi","raw_affiliation_strings":["Department of Computer Science & Engineering, American University of Sharjah"],"affiliations":[{"raw_affiliation_string":"Department of Computer Science & Engineering, American University of Sharjah","institution_ids":["https://openalex.org/I199440890"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5027307737"],"corresponding_institution_ids":["https://openalex.org/I199440890"],"apc_list":null,"apc_paid":null,"fwci":1.7838,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.87878407,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":93,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"97","last_page":"101"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9761999845504761,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9761999845504761,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11122","display_name":"Online Learning and Analytics","score":0.9753000140190125,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14067","display_name":"Cloud Computing and Remote Desktop Technologies","score":0.9714000225067139,"subfield":{"id":"https://openalex.org/subfields/1708","display_name":"Hardware and Architecture"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7404955625534058},{"id":"https://openalex.org/keywords/internship","display_name":"Internship","score":0.7052801847457886},{"id":"https://openalex.org/keywords/attendance","display_name":"Attendance","score":0.6900212168693542},{"id":"https://openalex.org/keywords/scheduling","display_name":"Scheduling (production processes)","score":0.4505668878555298},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.4225262999534607},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.3999311327934265},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3710002303123474},{"id":"https://openalex.org/keywords/medical-education","display_name":"Medical education","score":0.3469765782356262},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10665759444236755}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7404955625534058},{"id":"https://openalex.org/C540751848","wikidata":"https://www.wikidata.org/wiki/Q6500754","display_name":"Internship","level":2,"score":0.7052801847457886},{"id":"https://openalex.org/C2778173179","wikidata":"https://www.wikidata.org/wiki/Q25339289","display_name":"Attendance","level":2,"score":0.6900212168693542},{"id":"https://openalex.org/C206729178","wikidata":"https://www.wikidata.org/wiki/Q2271896","display_name":"Scheduling (production processes)","level":2,"score":0.4505668878555298},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.4225262999534607},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.3999311327934265},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3710002303123474},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.3469765782356262},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10665759444236755},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3397125.3397138","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3397125.3397138","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 6th International Conference on Computer and Technology Applications","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W2116380858","https://openalex.org/W2261598717","https://openalex.org/W2395495082","https://openalex.org/W2528994044","https://openalex.org/W2781145658","https://openalex.org/W2785644397","https://openalex.org/W2787542196","https://openalex.org/W2896377487","https://openalex.org/W2909442861","https://openalex.org/W2912104168","https://openalex.org/W4212961638","https://openalex.org/W4235967527"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2350109553","https://openalex.org/W2221236669","https://openalex.org/W3125001623","https://openalex.org/W2039044553","https://openalex.org/W1479749574","https://openalex.org/W2181915088","https://openalex.org/W2377377072","https://openalex.org/W2381457421","https://openalex.org/W2077268102"],"abstract_inverted_index":{"Automation":[0],"in":[1,23,54,93,126,139],"education":[2],"has":[3],"become":[4],"a":[5,9,30,154],"major":[6],"factor":[7],"shaping":[8],"direct":[10],"relationship":[11],"between":[12],"the":[13,18,39,48,55,89,98,131,145,169,174],"offered":[14],"automated":[15],"services":[16,35,83,101],"and":[17,51,77,115,135],"academic":[19,104],"performance":[20,90],"of":[21,42,58,91,113,117,171,173],"students":[22,43,92,129,172],"universities.":[24],"In":[25,96],"this":[26],"paper,":[27],"we":[28],"discuss":[29],"toolset":[31,61,99,149],"that":[32,69,84],"features":[33],"several":[34],"aimed":[36],"at":[37,47],"improving":[38],"overall":[40],"experience":[41],"during":[44],"their":[45,94,140],"stay":[46],"Computer":[49],"Science":[50],"Engineering":[52],"Department":[53],"American":[56],"University":[57],"Sharjah.":[59],"The":[60,79,148],"is":[62,150],"an":[63],"attempt":[64],"to":[65,103],"replace":[66],"many":[67],"processes":[68],"were":[70],"still,":[71],"until":[72],"recently,":[73],"dependent":[74],"on":[75,86,163],"paper":[76],"pencil.":[78],"proposed":[80],"transformation":[81],"includes":[82],"affect,":[85],"daily":[87],"basis,":[88],"classes.":[95],"particular,":[97],"automates":[100],"related":[102],"advising,":[105],"course":[106,110],"registration":[107],"(planning":[108],"for":[109,144],"sections,":[111],"availability":[112],"courses":[114],"handling":[116],"waiting":[118],"lists),":[119],"exam":[120],"scheduling":[121],"(detecting":[122],"conflicts),":[123],"tracking":[124],"attendance":[125],"courses,":[127],"helping":[128],"find":[130],"proper":[132],"internship":[133],"program,":[134],"monitoring":[136],"student":[137],"progress":[138],"study":[141],"plans":[142],"(admission":[143],"second":[146],"year).":[147],"made":[151],"accessible":[152],"through":[153],"mobile":[155],"friendly":[156],"web":[157],"portal.":[158],"Our":[159],"initial":[160],"evaluation,":[161],"based":[162],"conducted":[164],"surveys,":[165],"shows":[166],"appreciation":[167],"from":[168],"part":[170],"provided":[175],"services.":[176]},"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}