{"id":"https://openalex.org/W3085750333","doi":"https://doi.org/10.1145/3396956.3397000","title":"Tracking Citizen\u2019s Concerns during COVID-19 Pandemic","display_name":"Tracking Citizen\u2019s Concerns during COVID-19 Pandemic","publication_year":2020,"publication_date":"2020-06-15","ids":{"openalex":"https://openalex.org/W3085750333","doi":"https://doi.org/10.1145/3396956.3397000","mag":"3085750333"},"language":"en","primary_location":{"id":"doi:10.1145/3396956.3397000","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3396956.3397000","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The 21st Annual International Conference on Digital Government Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036705478","display_name":"Soon Ae Chun","orcid":null},"institutions":[{"id":"https://openalex.org/I174216632","display_name":"City University of New York","ror":"https://ror.org/00453a208","country_code":"US","type":"education","lineage":["https://openalex.org/I174216632"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Soon Ae Chun","raw_affiliation_strings":["City University of New York, USA"],"affiliations":[{"raw_affiliation_string":"City University of New York, USA","institution_ids":["https://openalex.org/I174216632"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048494984","display_name":"Chih-Yuan Li","orcid":"https://orcid.org/0000-0002-7983-634X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Alen Chih-Yuan Li","raw_affiliation_strings":["NJIT, United States"],"affiliations":[{"raw_affiliation_string":"NJIT, United States","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5032554756","display_name":"Amir Toliyat","orcid":null},"institutions":[{"id":"https://openalex.org/I2800359653","display_name":"CUNY School of Law","ror":"https://ror.org/00jtran50","country_code":"US","type":"education","lineage":["https://openalex.org/I2800359653"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Amir Toliyat","raw_affiliation_strings":["CUNY, United States"],"affiliations":[{"raw_affiliation_string":"CUNY, United States","institution_ids":["https://openalex.org/I2800359653"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070654032","display_name":"James Geller","orcid":"https://orcid.org/0000-0002-9120-525X"},"institutions":[{"id":"https://openalex.org/I118118575","display_name":"New Jersey Institute of Technology","ror":"https://ror.org/05e74xb87","country_code":"US","type":"education","lineage":["https://openalex.org/I118118575"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"James Geller","raw_affiliation_strings":["New Jersey Institute of Technology, United States"],"affiliations":[{"raw_affiliation_string":"New Jersey Institute of Technology, United States","institution_ids":["https://openalex.org/I118118575"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5036705478"],"corresponding_institution_ids":["https://openalex.org/I174216632"],"apc_list":null,"apc_paid":null,"fwci":10.8122,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.98263041,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"322","last_page":"323"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11819","display_name":"Data-Driven Disease Surveillance","score":0.9915000200271606,"subfield":{"id":"https://openalex.org/subfields/2713","display_name":"Epidemiology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.7843409776687622},{"id":"https://openalex.org/keywords/public-health","display_name":"Public health","score":0.6940789222717285},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.669501543045044},{"id":"https://openalex.org/keywords/declaration","display_name":"Declaration","score":0.6323058605194092},{"id":"https://openalex.org/keywords/globe","display_name":"Globe","score":0.47418126463890076},{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.4613724946975708},{"id":"https://openalex.org/keywords/terrorism","display_name":"Terrorism","score":0.4369368851184845},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.4356553256511688},{"id":"https://openalex.org/keywords/development-economics","display_name":"Development economics","score":0.4020119309425354},{"id":"https://openalex.org/keywords/disease","display_name":"Disease","score":0.3674764037132263},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.3532713055610657},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.3316670358181},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.26412123441696167},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.12529462575912476},{"id":"https://openalex.org/keywords/infectious-disease","display_name":"Infectious disease (medical specialty)","score":0.12135937809944153},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.08300113677978516}],"concepts":[{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.7843409776687622},{"id":"https://openalex.org/C138816342","wikidata":"https://www.wikidata.org/wiki/Q189603","display_name":"Public health","level":2,"score":0.6940789222717285},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.669501543045044},{"id":"https://openalex.org/C138147947","wikidata":"https://www.wikidata.org/wiki/Q1183659","display_name":"Declaration","level":2,"score":0.6323058605194092},{"id":"https://openalex.org/C2775899829","wikidata":"https://www.wikidata.org/wiki/Q3109007","display_name":"Globe","level":2,"score":0.47418126463890076},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.4613724946975708},{"id":"https://openalex.org/C203133693","wikidata":"https://www.wikidata.org/wiki/Q7283","display_name":"Terrorism","level":2,"score":0.4369368851184845},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4356553256511688},{"id":"https://openalex.org/C47768531","wikidata":"https://www.wikidata.org/wiki/Q1127188","display_name":"Development economics","level":1,"score":0.4020119309425354},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.3674764037132263},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.3532713055610657},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.3316670358181},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.26412123441696167},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.12529462575912476},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.12135937809944153},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.08300113677978516},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C118487528","wikidata":"https://www.wikidata.org/wiki/Q161437","display_name":"Ophthalmology","level":1,"score":0.0},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3396956.3397000","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3396956.3397000","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The 21st Annual International Conference on Digital Government Research","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6399999856948853,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"awards":[{"id":"https://openalex.org/G1163425645","display_name":null,"funder_award_id":"2017S1A3A2066084","funder_id":"https://openalex.org/F4320322120","funder_display_name":"National Research Foundation of Korea"},{"id":"https://openalex.org/G3261059203","display_name":null,"funder_award_id":"1747728, 1624504","funder_id":"https://openalex.org/F4320315254","funder_display_name":"Innovative Research Group Project of the National Natural Science Foundation of China"},{"id":"https://openalex.org/G3722871117","display_name":null,"funder_award_id":"UL1TR003017","funder_id":"https://openalex.org/F4320306080","funder_display_name":"Foundation for the National Institutes of Health"}],"funders":[{"id":"https://openalex.org/F4320306080","display_name":"Foundation for the National Institutes of Health","ror":"https://ror.org/00k86s890"},{"id":"https://openalex.org/F4320315254","display_name":"Innovative Research Group Project of the National Natural Science Foundation of China","ror":null},{"id":"https://openalex.org/F4320322120","display_name":"National Research Foundation of Korea","ror":"https://ror.org/013aysd81"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":4,"referenced_works":["https://openalex.org/W854920577","https://openalex.org/W1516184288","https://openalex.org/W1988912041","https://openalex.org/W2493634781"],"related_works":["https://openalex.org/W1539266347","https://openalex.org/W2267913355","https://openalex.org/W2788570199","https://openalex.org/W2000787479","https://openalex.org/W4248006302","https://openalex.org/W1488904332","https://openalex.org/W4256453413","https://openalex.org/W3135535244","https://openalex.org/W3045785873","https://openalex.org/W4378605586"],"abstract_inverted_index":{"COVID-19,":[0],"the":[1,5,19,40,43,50,69,72,107,138],"disease":[2,108],"caused":[3],"by":[4,46],"Corona":[6],"Virus,":[7],"started":[8,33],"from":[9],"Wuhan,":[10],"China,":[11],"in":[12,58,75,124],"late":[13],"December":[14],"2019,":[15],"and":[16,25,29,38,61,104,116,131],"quickly":[17],"swept":[18],"Asian":[20],"countries":[21],"with":[22,63],"confirmed":[23],"cases":[24],"deaths.":[26],"Within":[27],"two":[28],"half":[30],"months,":[31],"it":[32],"spreading":[34],"to":[35,39,67,114],"European":[36],"countries,":[37],"US,":[41],"triggering":[42],"pandemic":[44],"declaration":[45],"WHO.":[47],"Governments":[48],"around":[49],"globe":[51],"have":[52],"declared":[53],"a":[54,83],"public":[55,77,122,140],"health":[56,78,141],"crisis":[57,79],"specific":[59],"regions":[60],"nationwide,":[62],"drastic":[64],"measures":[65],"taken":[66],"contain":[68],"spread":[70,133],"of":[71,86,134],"disease.":[73],"Citizens":[74],"this":[76],"are":[80],"going":[81],"through":[82,102],"wide":[84],"range":[85],"emotions,":[87],"such":[88],"as":[89],"disbelief,":[90],"shock,":[91],"concerns":[92,136],"about":[93,96],"health,":[94],"fear":[95],"food":[97],"supplies,":[98],"anxiety,":[99],"panic,":[100],"etc.,":[101],"directly":[103],"viscerally":[105],"experiencing":[106],"spreading.":[109],"We":[110],"present":[111],"an":[112],"approach":[113,128],"measure":[115],"monitor":[117],"citizens\u2019":[118,135],"concern":[119],"levels":[120],"using":[121],"sentiments":[123],"Twitter":[125],"data.":[126],"Our":[127],"shows":[129],"temporal":[130],"geographic":[132],"during":[137],"COVID-19":[139],"crisis.":[142]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":11},{"year":2020,"cited_by_count":6}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}