{"id":"https://openalex.org/W3046294646","doi":"https://doi.org/10.1145/3391203.3391205","title":"Design Thinking for Developing a Case-based Reasoning Emotion-Sensing Robot for Interactive Interview","display_name":"Design Thinking for Developing a Case-based Reasoning Emotion-Sensing Robot for Interactive Interview","publication_year":2020,"publication_date":"2020-04-25","ids":{"openalex":"https://openalex.org/W3046294646","doi":"https://doi.org/10.1145/3391203.3391205","mag":"3046294646"},"language":"en","primary_location":{"id":"doi:10.1145/3391203.3391205","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3391203.3391205","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091150240","display_name":"Sheng-Ming Wang","orcid":"https://orcid.org/0000-0002-4374-6756"},"institutions":[{"id":"https://openalex.org/I118292597","display_name":"National Taipei University of Technology","ror":"https://ror.org/00cn92c09","country_code":"TW","type":"education","lineage":["https://openalex.org/I118292597"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Sheng-Ming Wang","raw_affiliation_strings":["College of Design, National Taipei University of Technology, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Design, National Taipei University of Technology, Taiwan","institution_ids":["https://openalex.org/I118292597"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059489310","display_name":"Wei-Min Cheng","orcid":null},"institutions":[{"id":"https://openalex.org/I118292597","display_name":"National Taipei University of Technology","ror":"https://ror.org/00cn92c09","country_code":"TW","type":"education","lineage":["https://openalex.org/I118292597"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Wei-Min Cheng","raw_affiliation_strings":["College of Design, National Taipei University of Technology","College of Design, National Taipei University of Technology, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Design, National Taipei University of Technology","institution_ids":["https://openalex.org/I118292597"]},{"raw_affiliation_string":"College of Design, National Taipei University of Technology, Taiwan","institution_ids":["https://openalex.org/I118292597"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.1354,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.55325998,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"13","last_page":"16"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9790999889373779,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9764000177383423,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6535975337028503},{"id":"https://openalex.org/keywords/situational-ethics","display_name":"Situational ethics","score":0.5834696888923645},{"id":"https://openalex.org/keywords/service-robot","display_name":"Service robot","score":0.5793859958648682},{"id":"https://openalex.org/keywords/affordance","display_name":"Affordance","score":0.5270134210586548},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5014827251434326},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.4920963644981384},{"id":"https://openalex.org/keywords/happiness","display_name":"Happiness","score":0.44640326499938965},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4231293201446533},{"id":"https://openalex.org/keywords/situation-awareness","display_name":"Situation awareness","score":0.4206988513469696},{"id":"https://openalex.org/keywords/affective-computing","display_name":"Affective computing","score":0.4172946810722351},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.37210604548454285},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.18786084651947021},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13688170909881592}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6535975337028503},{"id":"https://openalex.org/C9114305","wikidata":"https://www.wikidata.org/wiki/Q1428317","display_name":"Situational ethics","level":2,"score":0.5834696888923645},{"id":"https://openalex.org/C2776228582","wikidata":"https://www.wikidata.org/wiki/Q7455797","display_name":"Service robot","level":3,"score":0.5793859958648682},{"id":"https://openalex.org/C194995250","wikidata":"https://www.wikidata.org/wiki/Q531136","display_name":"Affordance","level":2,"score":0.5270134210586548},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5014827251434326},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.4920963644981384},{"id":"https://openalex.org/C2778999518","wikidata":"https://www.wikidata.org/wiki/Q8","display_name":"Happiness","level":2,"score":0.44640326499938965},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4231293201446533},{"id":"https://openalex.org/C145804949","wikidata":"https://www.wikidata.org/wiki/Q478123","display_name":"Situation awareness","level":2,"score":0.4206988513469696},{"id":"https://openalex.org/C6438553","wikidata":"https://www.wikidata.org/wiki/Q1185804","display_name":"Affective computing","level":2,"score":0.4172946810722351},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.37210604548454285},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.18786084651947021},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13688170909881592},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3391203.3391205","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3391203.3391205","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 Symposium on Emerging Research from Asia and on Asian Contexts and Cultures","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":2,"referenced_works":["https://openalex.org/W1530020281","https://openalex.org/W2790629405"],"related_works":["https://openalex.org/W1972718289","https://openalex.org/W1791514435","https://openalex.org/W2346831895","https://openalex.org/W2248634132","https://openalex.org/W2295809616","https://openalex.org/W3049116993","https://openalex.org/W2070708245","https://openalex.org/W1541884709","https://openalex.org/W2589081601","https://openalex.org/W4381733965"],"abstract_inverted_index":{"As":[0],"the":[1,13,65,69,84,100,119,145,153,170,173,178,184],"application":[2],"of":[3,15,72,88,103,123,135,172,183],"design":[4,89],"and":[5,11,42,52,56,68,86,94,110,121,129,140,181],"technology":[6],"has":[7,28,35],"become":[8],"more":[9],"interdisciplinary":[10,78],"integrated,":[12],"development":[14,71],"interactive":[16,185],"service":[17,66],"robots":[18],"(ISRs),":[19],"which":[20],"are":[21],"designed":[22],"according":[23],"to":[24,49,168],"unique":[25],"situational":[26],"requirements,":[27],"emerged":[29],"as":[30,152,175,177],"a":[31,104,112],"popular":[32],"trend.":[33],"Research":[34],"shown":[36],"that":[37],"if":[38],"affective":[39],"computing":[40],"technologies":[41,174],"machine":[43],"learning":[44],"mechanisms":[45],"can":[46],"be":[47,60],"introduced":[48],"enhance":[50],"interaction":[51],"feedback":[53],"between":[54],"ISRs":[55,58],"users,":[57],"may":[59],"better":[61],"aligned":[62],"with":[63],"both":[64],"scenarios":[67],"future":[70],"innovative":[73],"services.":[74],"Based":[75],"on":[76,99,147],"an":[77],"integration":[79],"framework,":[80],"this":[81,160],"study":[82],"combined":[83],"concept":[85],"methodologies":[87],"thinking,":[90],"emotion":[91,124,127],"detection":[92,128],"technologies,":[93],"case-based":[95],"reasoning":[96],"(CBR),":[97],"based":[98],"use":[101],"case":[102],"simulated":[105],"interview":[106,186],"for":[107,118,155],"empirical":[108],"research,":[109],"developed":[111],"prototype":[113],"emotion-sensing":[114],"robot":[115],"(ESR)":[116],"system":[117],"planning":[120],"testing":[122],"sensing.":[125],"Three":[126],"analysis":[130],"indicators,":[131],"namely,":[132],"happiness":[133],"index":[134],"facial":[136],"expressions,":[137],"blink":[138],"rate,":[139],"semantic":[141],"emotions":[142],"conveyed":[143],"by":[144],"text":[146],"their":[148],"resume,":[149],"were":[150,165],"proposed":[151],"basis":[154],"analyzing":[156],"emotional":[157],"perception":[158],"in":[159],"study.":[161],"The":[162],"experimental":[163],"results":[164],"then":[166],"used":[167],"analyze":[169],"effectiveness":[171],"well":[176],"value,":[179],"utility,":[180],"affordance":[182],"bot":[187],"system.":[188]},"counts_by_year":[{"year":2021,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
