{"id":"https://openalex.org/W3014623267","doi":"https://doi.org/10.1145/3383845.3383891","title":"The Impact of Social Media Use and Knowledge Management Capability on Supply Chain Agility","display_name":"The Impact of Social Media Use and Knowledge Management Capability on Supply Chain Agility","publication_year":2020,"publication_date":"2020-01-31","ids":{"openalex":"https://openalex.org/W3014623267","doi":"https://doi.org/10.1145/3383845.3383891","mag":"3014623267"},"language":"en","primary_location":{"id":"doi:10.1145/3383845.3383891","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3383845.3383891","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 the 3rd International Conference on Computers in Management and Business","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030448602","display_name":"Shu\u2010Mei Tseng","orcid":"https://orcid.org/0000-0002-4293-4237"},"institutions":[{"id":"https://openalex.org/I98298690","display_name":"I-Shou University","ror":"https://ror.org/04d7e4m76","country_code":"TW","type":"education","lineage":["https://openalex.org/I98298690"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Shu-Mei Tseng","raw_affiliation_strings":["I-Shou University, Kaohsiung City, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"I-Shou University, Kaohsiung City, Taiwan","institution_ids":["https://openalex.org/I98298690"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072875022","display_name":"Wei-Chih Ho","orcid":null},"institutions":[{"id":"https://openalex.org/I98298690","display_name":"I-Shou University","ror":"https://ror.org/04d7e4m76","country_code":"TW","type":"education","lineage":["https://openalex.org/I98298690"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Wei-Chih Ho","raw_affiliation_strings":["I-Shou University, Kaohsiung City, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"I-Shou University, Kaohsiung City, Taiwan","institution_ids":["https://openalex.org/I98298690"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090312755","display_name":"Yi-Ting Jhou","orcid":null},"institutions":[{"id":"https://openalex.org/I98298690","display_name":"I-Shou University","ror":"https://ror.org/04d7e4m76","country_code":"TW","type":"education","lineage":["https://openalex.org/I98298690"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yi-Ting Jhou","raw_affiliation_strings":["I-Shou University, Kaohsiung City, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"I-Shou University, Kaohsiung City, Taiwan","institution_ids":["https://openalex.org/I98298690"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I98298690"],"apc_list":null,"apc_paid":null,"fwci":2.1435,"has_fulltext":false,"cited_by_count":5,"citation_normalized_percentile":{"value":0.85585586,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"296","last_page":"300"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12594","display_name":"Collaboration in agile enterprises","score":0.9889000058174133,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12594","display_name":"Collaboration in agile enterprises","score":0.9889000058174133,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.9593999981880188,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14064","display_name":"Organizational and Employee Performance","score":0.9589999914169312,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.8152357339859009},{"id":"https://openalex.org/keywords/competitor-analysis","display_name":"Competitor analysis","score":0.7915632724761963},{"id":"https://openalex.org/keywords/constructive","display_name":"Constructive","score":0.6881594657897949},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6530314087867737},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6311743259429932},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.5240045785903931},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.47396060824394226},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.45976465940475464},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.4370035231113434},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3046056032180786},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.23144659399986267},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.22671577334403992}],"concepts":[{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.8152357339859009},{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.7915632724761963},{"id":"https://openalex.org/C2778701210","wikidata":"https://www.wikidata.org/wiki/Q28130034","display_name":"Constructive","level":3,"score":0.6881594657897949},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6530314087867737},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6311743259429932},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.5240045785903931},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.47396060824394226},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.45976465940475464},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4370035231113434},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3046056032180786},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.23144659399986267},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.22671577334403992},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3383845.3383891","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3383845.3383891","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 the 3rd International Conference on Computers in Management and Business","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W965434621","https://openalex.org/W1496783311","https://openalex.org/W1520714623","https://openalex.org/W1991127499","https://openalex.org/W2004829392","https://openalex.org/W2014513390","https://openalex.org/W2021649466","https://openalex.org/W2022409290","https://openalex.org/W2040111550","https://openalex.org/W2041380098","https://openalex.org/W2042738646","https://openalex.org/W2054686687","https://openalex.org/W2056564500","https://openalex.org/W2056808145","https://openalex.org/W2070794899","https://openalex.org/W2082906179","https://openalex.org/W2083584628","https://openalex.org/W2092266470","https://openalex.org/W2098118776","https://openalex.org/W2104065472","https://openalex.org/W2104996229","https://openalex.org/W2114546868","https://openalex.org/W2116619054","https://openalex.org/W2122673173","https://openalex.org/W2144022350","https://openalex.org/W2165871262","https://openalex.org/W2277165921","https://openalex.org/W2505402984","https://openalex.org/W2772038493","https://openalex.org/W3007279297","https://openalex.org/W3122877168","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2358804928","https://openalex.org/W4225710828","https://openalex.org/W1998528887","https://openalex.org/W2965538880","https://openalex.org/W2983500849","https://openalex.org/W3024999678","https://openalex.org/W2535281349","https://openalex.org/W388184414","https://openalex.org/W2026811664"],"abstract_inverted_index":{"In":[0],"order":[1],"to":[2,12,17,38,47,67,78,98,145,158],"achieve":[3,18],"a":[4,19],"superior":[5],"performance,":[6],"enterprises":[7,157],"must":[8],"align":[9],"with":[10,35],"suppliers":[11],"coordinate":[13],"operations":[14,63],"and":[15,45,84,107,124,165],"together":[16],"level":[20,116,136],"of":[21,25,60,73,117,137,162],"agility":[22,51,76],"beyond":[23],"that":[24,114,155],"competitors.":[26],"At":[27],"the":[28,57,70,95,100,115,135,160],"same":[29],"time,":[30],"how":[31,80],"social":[32,61,81,103,118,138,163],"media":[33,82,104,119,139,164],"integrate":[34],"comprehensive":[36],"processes":[37],"increase":[39,134],"their":[40,147,171],"knowledge":[41],"management":[42],"capability":[43],"(KMC)":[44],"contribute":[46],"stronger":[48],"supply":[49,74,88,108,128,172],"chain":[50,75,89,109,129,173],"is":[52],"an":[53],"important":[54],"issue.":[55],"Despite":[56],"increased":[58],"usage":[59,161],"media,":[62],"research":[64],"has":[65],"yet":[66],"build":[68],"on":[69,87],"rich":[71],"body":[72],"literature":[77],"explain":[79],"use":[83,120],"KMC":[85,123,144],"influence":[86],"agility.":[90,110,130,174],"Therefore,":[91],"this":[92,150],"study":[93,151],"applies":[94],"questionnaire":[96],"method":[97],"explore":[99],"relationships":[101],"among":[102],"use,":[105,140],"KMC,":[106,166],"The":[111],"results":[112],"revealed":[113,152],"can":[121],"enhance":[122,127,142,170],"in":[125],"turn":[126],"Managers":[131],"thus":[132],"should":[133],"then":[141],"firms'":[143],"manage":[146],"suppliers.":[148],"Lastly,":[149],"constructive":[153],"suggestions":[154],"allow":[156],"strengthen":[159],"as":[167,169],"well":[168]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
