{"id":"https://openalex.org/W3031174249","doi":"https://doi.org/10.1145/3382494.3410692","title":"An Empirical Study of Software Exceptions in the Field using Search Logs","display_name":"An Empirical Study of Software Exceptions in the Field using Search Logs","publication_year":2020,"publication_date":"2020-10-05","ids":{"openalex":"https://openalex.org/W3031174249","doi":"https://doi.org/10.1145/3382494.3410692","mag":"3031174249"},"language":"en","primary_location":{"id":"doi:10.1145/3382494.3410692","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3382494.3410692","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 14th ACM / IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM)","raw_type":"proceedings-article"},"type":"preprint","indexed_in":["arxiv","crossref","datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/2006.00385","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5034330627","display_name":"Foyzul Hassan","orcid":"https://orcid.org/0000-0003-4543-282X"},"institutions":[{"id":"https://openalex.org/I45438204","display_name":"The University of Texas at San Antonio","ror":"https://ror.org/01kd65564","country_code":"US","type":"education","lineage":["https://openalex.org/I45438204"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Foyzul Hassan","raw_affiliation_strings":["University of Texas at San Antonio, San Antonio, TX, USA","University of Texas at San Antonio , San Antonio, TX, USA"],"affiliations":[{"raw_affiliation_string":"University of Texas at San Antonio, San Antonio, TX, USA","institution_ids":["https://openalex.org/I45438204"]},{"raw_affiliation_string":"University of Texas at San Antonio , San Antonio, TX, USA","institution_ids":["https://openalex.org/I45438204"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101967802","display_name":"Chetan Bansal","orcid":"https://orcid.org/0000-0003-0102-8139"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Chetan Bansal","raw_affiliation_strings":["Microsoft Research, Redmond, WA, USA","Microsoft Research, redmond, WA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"Microsoft Research, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Research, redmond, WA, USA#TAB#","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101612061","display_name":"Nachiappan Nagappan","orcid":"https://orcid.org/0000-0003-1358-4124"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Nachiappan Nagappan","raw_affiliation_strings":["Microsoft Research, Redmond, WA, USA","Microsoft Research, redmond, WA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"Microsoft Research, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Research, redmond, WA, USA#TAB#","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061605447","display_name":"Thomas Zimmermann","orcid":"https://orcid.org/0000-0003-4905-1469"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Thomas Zimmermann","raw_affiliation_strings":["Microsoft Research, Redmond, WA, USA","Microsoft Research, redmond, WA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"Microsoft Research, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Research, redmond, WA, USA#TAB#","institution_ids":["https://openalex.org/I1290206253"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5021000040","display_name":"Ahmed Hassan Awadallah","orcid":"https://orcid.org/0000-0001-6426-3537"},"institutions":[{"id":"https://openalex.org/I1290206253","display_name":"Microsoft (United States)","ror":"https://ror.org/00d0nc645","country_code":"US","type":"company","lineage":["https://openalex.org/I1290206253"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ahmed Hassan Awadallah","raw_affiliation_strings":["Microsoft Research, Redmond, WA, USA","Microsoft Research, redmond, WA, USA#TAB#"],"affiliations":[{"raw_affiliation_string":"Microsoft Research, Redmond, WA, USA","institution_ids":["https://openalex.org/I1290206253"]},{"raw_affiliation_string":"Microsoft Research, redmond, WA, USA#TAB#","institution_ids":["https://openalex.org/I1290206253"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5034330627"],"corresponding_institution_ids":["https://openalex.org/I45438204"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.07774825,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"12"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12016","display_name":"Web Data Mining and Analysis","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9848999977111816,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8255650997161865},{"id":"https://openalex.org/keywords/debugging","display_name":"Debugging","score":0.633537769317627},{"id":"https://openalex.org/keywords/web-search-query","display_name":"Web search query","score":0.5287739038467407},{"id":"https://openalex.org/keywords/documentation","display_name":"Documentation","score":0.5256600975990295},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.49229681491851807},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.4605082869529724},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.44884076714515686},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.43842190504074097},{"id":"https://openalex.org/keywords/web-crawler","display_name":"Web crawler","score":0.4356297552585602},{"id":"https://openalex.org/keywords/search-engine","display_name":"Search engine","score":0.40269580483436584},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.34870386123657227},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.21179184317588806}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8255650997161865},{"id":"https://openalex.org/C168065819","wikidata":"https://www.wikidata.org/wiki/Q845566","display_name":"Debugging","level":2,"score":0.633537769317627},{"id":"https://openalex.org/C164120249","wikidata":"https://www.wikidata.org/wiki/Q995982","display_name":"Web search query","level":3,"score":0.5287739038467407},{"id":"https://openalex.org/C56666940","wikidata":"https://www.wikidata.org/wiki/Q788790","display_name":"Documentation","level":2,"score":0.5256600975990295},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.49229681491851807},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.4605082869529724},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.44884076714515686},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.43842190504074097},{"id":"https://openalex.org/C13743948","wikidata":"https://www.wikidata.org/wiki/Q45842","display_name":"Web crawler","level":2,"score":0.4356297552585602},{"id":"https://openalex.org/C97854310","wikidata":"https://www.wikidata.org/wiki/Q19541","display_name":"Search engine","level":2,"score":0.40269580483436584},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.34870386123657227},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.21179184317588806},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1145/3382494.3410692","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3382494.3410692","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 14th ACM / IEEE International Symposium on Empirical Software Engineering and Measurement (ESEM)","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:2006.00385","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2006.00385","pdf_url":"https://arxiv.org/pdf/2006.00385","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"mag:3031174249","is_oa":true,"landing_page_url":"http://export.arxiv.org/pdf/2006.00385","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"arXiv (Cornell University)","raw_type":null},{"id":"doi:10.48550/arxiv.2006.00385","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2006.00385","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":{"id":"pmh:oai:arXiv.org:2006.00385","is_oa":true,"landing_page_url":"http://arxiv.org/abs/2006.00385","pdf_url":"https://arxiv.org/pdf/2006.00385","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3031174249.pdf","grobid_xml":"https://content.openalex.org/works/W3031174249.grobid-xml"},"referenced_works_count":66,"referenced_works":["https://openalex.org/W150793826","https://openalex.org/W1444168786","https://openalex.org/W1589170661","https://openalex.org/W1606054028","https://openalex.org/W1965636883","https://openalex.org/W1973258251","https://openalex.org/W1993786160","https://openalex.org/W2004247102","https://openalex.org/W2006291142","https://openalex.org/W2018696645","https://openalex.org/W2051204868","https://openalex.org/W2051434435","https://openalex.org/W2060055745","https://openalex.org/W2080579313","https://openalex.org/W2096946253","https://openalex.org/W2097360283","https://openalex.org/W2106112694","https://openalex.org/W2114811766","https://openalex.org/W2119759918","https://openalex.org/W2123570619","https://openalex.org/W2123937625","https://openalex.org/W2130260860","https://openalex.org/W2134131174","https://openalex.org/W2141732516","https://openalex.org/W2147880316","https://openalex.org/W2150944609","https://openalex.org/W2157409767","https://openalex.org/W2157687904","https://openalex.org/W2158254843","https://openalex.org/W2169625997","https://openalex.org/W2295030615","https://openalex.org/W2316346277","https://openalex.org/W2322247049","https://openalex.org/W2338216121","https://openalex.org/W2340995799","https://openalex.org/W2404093817","https://openalex.org/W2404577108","https://openalex.org/W2472795560","https://openalex.org/W2533179929","https://openalex.org/W2545778708","https://openalex.org/W2548718128","https://openalex.org/W2604794021","https://openalex.org/W2605337575","https://openalex.org/W2610406819","https://openalex.org/W2612327332","https://openalex.org/W2620913545","https://openalex.org/W2739978563","https://openalex.org/W2740757975","https://openalex.org/W2759023773","https://openalex.org/W2790971307","https://openalex.org/W2795013376","https://openalex.org/W2796172476","https://openalex.org/W2799023274","https://openalex.org/W2894675580","https://openalex.org/W2901665590","https://openalex.org/W2963921594","https://openalex.org/W2995277723","https://openalex.org/W3000689565","https://openalex.org/W3005804633","https://openalex.org/W3022962781","https://openalex.org/W3024053644","https://openalex.org/W3024271340","https://openalex.org/W3029388853","https://openalex.org/W3034447669","https://openalex.org/W3101068774","https://openalex.org/W4294541781"],"related_works":["https://openalex.org/W3136197710","https://openalex.org/W2016035035","https://openalex.org/W3102704102","https://openalex.org/W2099966806","https://openalex.org/W142256222","https://openalex.org/W2800630198","https://openalex.org/W2418575784","https://openalex.org/W2993841806","https://openalex.org/W3083773334","https://openalex.org/W2964167511","https://openalex.org/W2783672432","https://openalex.org/W2188525977","https://openalex.org/W1000530902","https://openalex.org/W2025681616","https://openalex.org/W1553206879","https://openalex.org/W2894280367","https://openalex.org/W1886771451","https://openalex.org/W2116142169","https://openalex.org/W203705254","https://openalex.org/W1533023826"],"abstract_inverted_index":{"Background:":[0],"Software":[1],"engineers":[2,44],"spend":[3],"a":[4,33,73,116,134,167],"substantial":[5],"amount":[6],"of":[7,38,42,77,83,119,170,182,197],"time":[8],"using":[9],"Web":[10,96],"search":[11,18,47,97,113,123,173],"to":[12,46,70,93,100,165],"accomplish":[13],"software":[14,43,78],"engineering":[15],"tasks.":[16],"Such":[17],"tasks":[19],"include":[20],"finding":[21],"code":[22],"snippets,":[23],"API":[24],"documentation,":[25],"seeking":[26],"help":[27,205],"with":[28,179],"debugging,":[29],"etc.":[30,226],"While":[31],"debugging":[32],"bug":[34],"or":[35,54,191],"crash,":[36],"one":[37],"the":[39,51,58,81,88,140,171,177],"common":[40],"practices":[41],"is":[45,87,98],"for":[48,212,223],"information":[49,102],"about":[50,103,108],"associated":[52],"error":[53],"exception":[55,111,172,213],"traces":[56],"on":[57],"internet.":[59],"Aims:":[60],"In":[61],"this":[62,86],"paper,":[63],"we":[64,132,142],"analyze":[65,94],"query":[66,130,153],"logs":[67],"from":[68,115,128,145],"Bing":[69],"carry":[71],"out":[72],"large":[74,90],"scale":[75,91],"study":[76,92,185],"exceptions.":[79,104],"To":[80,125],"best":[82],"our":[84,184],"knowledge,":[85],"first":[89],"how":[95],"used":[99],"find":[101],"Method:":[105],"We":[106,159],"analyzed":[107],"1":[109],"million":[110],"related":[112],"queries":[114,147],"random":[117],"sample":[118],"5":[120],"billion":[121],"web":[122,156],"queries.":[124],"extract":[126],"exceptions":[127,144,194],"unstructured":[129],"text,":[131],"built":[133],"novel":[135],"machine":[136],"learning":[137],"model.":[138],"With":[139],"model,":[141],"extracted":[143],"raw":[146],"and":[148,155,195,210,215],"performed":[149,161],"popularity,":[150],"effort,":[151],"success,":[152],"characteristic":[154],"domain":[157],"analysis.":[158],"also":[160],"programming":[162],"language-specific":[163],"analysis":[164,214],"give":[166],"better":[168],"view":[169],"behavior.":[174],"Results:":[175],"Using":[176],"model":[178],"an":[180],"F1-score":[181],"0.82,":[183],"identifies":[186],"most":[187,189],"frequent,":[188],"effort-intensive,":[190],"less":[192],"successful":[193],"popularity":[196],"community":[198],"Q&A":[199],"sites.":[200],"Conclusion:":[201],"These":[202],"techniques":[203,219],"can":[204,220],"improve":[206],"existing":[207],"methods,":[208],"documentation":[209],"tools":[211],"prediction.":[216],"Further,":[217],"similar":[218],"be":[221],"applied":[222],"APIs,":[224],"frameworks,":[225]},"counts_by_year":[{"year":2019,"cited_by_count":1}],"updated_date":"2026-03-11T14:59:36.786465","created_date":"2025-10-10T00:00:00"}
