{"id":"https://openalex.org/W3033479879","doi":"https://doi.org/10.1145/3378539.3393866","title":"Automation Anxiety as a Barrier to Workplace Automation","display_name":"Automation Anxiety as a Barrier to Workplace Automation","publication_year":2020,"publication_date":"2020-06-07","ids":{"openalex":"https://openalex.org/W3033479879","doi":"https://doi.org/10.1145/3378539.3393866","mag":"3033479879"},"language":"en","primary_location":{"id":"doi:10.1145/3378539.3393866","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3378539.3393866","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 Computers and People Research Conference","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001291333","display_name":"Judith Ei\u00dfer","orcid":null},"institutions":[{"id":"https://openalex.org/I4829542","display_name":"RheinMain University of Applied Sciences","ror":"https://ror.org/0378gm372","country_code":"DE","type":"education","lineage":["https://openalex.org/I4829542"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Judith Ei\u00dfer","raw_affiliation_strings":["RheinMain University of Applied Sciences, Wiesbaden, Germany"],"affiliations":[{"raw_affiliation_string":"RheinMain University of Applied Sciences, Wiesbaden, Germany","institution_ids":["https://openalex.org/I4829542"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062508827","display_name":"Mario Torrini","orcid":null},"institutions":[{"id":"https://openalex.org/I4829542","display_name":"RheinMain University of Applied Sciences","ror":"https://ror.org/0378gm372","country_code":"DE","type":"education","lineage":["https://openalex.org/I4829542"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Mario Torrini","raw_affiliation_strings":["RheinMain University of Applied Sciences, Wiesbaden, Germany"],"affiliations":[{"raw_affiliation_string":"RheinMain University of Applied Sciences, Wiesbaden, Germany","institution_ids":["https://openalex.org/I4829542"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101594058","display_name":"Stephan B\u00f6hm","orcid":"https://orcid.org/0000-0003-3580-1038"},"institutions":[{"id":"https://openalex.org/I4829542","display_name":"RheinMain University of Applied Sciences","ror":"https://ror.org/0378gm372","country_code":"DE","type":"education","lineage":["https://openalex.org/I4829542"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Stephan B\u00f6hm","raw_affiliation_strings":["RheinMain University of Applied Sciences, Wiesbaden, Germany"],"affiliations":[{"raw_affiliation_string":"RheinMain University of Applied Sciences, Wiesbaden, Germany","institution_ids":["https://openalex.org/I4829542"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5001291333"],"corresponding_institution_ids":["https://openalex.org/I4829542"],"apc_list":null,"apc_paid":null,"fwci":1.6625,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.90158829,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"47","last_page":"51"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13927","display_name":"Cyberloafing and Workplace Behavior","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbot","display_name":"Chatbot","score":0.7777392864227295},{"id":"https://openalex.org/keywords/automation","display_name":"Automation","score":0.7732033133506775},{"id":"https://openalex.org/keywords/construct","display_name":"Construct (python library)","score":0.7162410616874695},{"id":"https://openalex.org/keywords/anxiety","display_name":"Anxiety","score":0.6051151752471924},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.48500296473503113},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.46250057220458984},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4294090270996094},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3959634602069855},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.33526837825775146},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2847976088523865},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2680444121360779}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.7777392864227295},{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.7732033133506775},{"id":"https://openalex.org/C2780801425","wikidata":"https://www.wikidata.org/wiki/Q5164392","display_name":"Construct (python library)","level":2,"score":0.7162410616874695},{"id":"https://openalex.org/C558461103","wikidata":"https://www.wikidata.org/wiki/Q154430","display_name":"Anxiety","level":2,"score":0.6051151752471924},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.48500296473503113},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.46250057220458984},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4294090270996094},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3959634602069855},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.33526837825775146},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2847976088523865},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2680444121360779},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3378539.3393866","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3378539.3393866","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2020 Computers and People Research Conference","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.7300000190734863}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W3951449","https://openalex.org/W1529756421","https://openalex.org/W1536060714","https://openalex.org/W1545460766","https://openalex.org/W1591013228","https://openalex.org/W1603107385","https://openalex.org/W1791587663","https://openalex.org/W1821977771","https://openalex.org/W1994118173","https://openalex.org/W2012173019","https://openalex.org/W2033943395","https://openalex.org/W2059997740","https://openalex.org/W2112042732","https://openalex.org/W2131639346","https://openalex.org/W2131861022","https://openalex.org/W2164625619","https://openalex.org/W2166491929","https://openalex.org/W2168569455","https://openalex.org/W2170687620","https://openalex.org/W2255273749","https://openalex.org/W2343909946","https://openalex.org/W2532262099","https://openalex.org/W2551121162","https://openalex.org/W2600147483","https://openalex.org/W2606136592","https://openalex.org/W2737089608","https://openalex.org/W2788862553","https://openalex.org/W2800353293","https://openalex.org/W2805189767","https://openalex.org/W2809891546","https://openalex.org/W2903248434","https://openalex.org/W3016348427","https://openalex.org/W3123376752","https://openalex.org/W3123452044","https://openalex.org/W3140123634","https://openalex.org/W3147181238","https://openalex.org/W4231763564","https://openalex.org/W4235678817","https://openalex.org/W4236937599","https://openalex.org/W6766193722","https://openalex.org/W6775682324"],"related_works":["https://openalex.org/W4383501580","https://openalex.org/W4214931137","https://openalex.org/W4313813117","https://openalex.org/W4382052417","https://openalex.org/W3192088754","https://openalex.org/W4387007686","https://openalex.org/W3084631705","https://openalex.org/W3176146353","https://openalex.org/W4293646425","https://openalex.org/W4379781060"],"abstract_inverted_index":{"Workplace":[0],"automation":[1,61,64,84,127],"substantially":[2],"changes":[3,26],"the":[4,44,51,55,81,90,101,109,117,123,186],"overall":[5],"working":[6],"environment.":[7],"Through":[8],"artificial":[9],"intelligence":[10],"and":[11,14,176,197,199],"robotics,":[12],"more":[13,15,124,138],"complex":[16],"tasks":[17],"can":[18],"be":[19],"automated.":[20],"Various":[21],"jobs":[22],"could":[23,62],"undergo":[24],"significant":[25],"or":[27],"even":[28],"cease":[29],"to":[30,33,53,70,182],"exist":[31],"due":[32,69],"these":[34,41],"technological":[35],"advancements.":[36],"One":[37],"area":[38],"affected":[39],"by":[40,67,87,115],"developments":[42],"is":[43,95,106,156],"recruitment":[45],"in":[46,144,148],"enterprises.":[47],"Chatbot":[48],"systems":[49,190],"have":[50],"potential":[52,203],"automate":[54],"communication":[56],"processes":[57],"within":[58],"recruiting.":[59],"This":[60],"cause":[63],"anxiety":[65,85,121,128],"perceived":[66,86,164,177,194],"recruiters":[68,88,180],"their":[71],"job":[72,174],"being":[73],"at":[74],"risk":[75],"of":[76,83,92,100,111,166,205],"automation.":[77],"Within":[78],"this":[79,145,206],"study,":[80],"influence":[82],"on":[89,185,202],"acceptance":[91,114,141,168],"chatbot":[93,113,167,189],"technology":[94],"assessed.":[96],"Methodologically,":[97],"an":[98],"adaptation":[99],"Technology":[102],"Acceptance":[103],"Model":[104],"(TAM)":[105],"proposed":[107],"for":[108,136],"assessment":[110],"recruiting":[112,140],"exchanging":[116],"original":[118],"construct":[119,126,160],"computer":[120],"with":[122,173],"focused":[125],"(AANX).":[129],"The":[130],"completed":[131],"pre-study":[132],"as":[133,158,195],"preparatory":[134],"work":[135],"a":[137,152,159],"comprehensive":[139],"study":[142],"presented":[143],"paper":[146],"resulted":[147],"83":[149],"participants.":[150],"As":[151],"preliminary":[153],"result,":[154],"AANX":[155],"supported":[157],"significantly":[161],"influencing":[162],"recruiters'":[163],"level":[165],"through":[169],"its":[170],"positive":[171,198],"relationships":[172],"relevance":[175],"usefulness.":[178],"However,":[179],"seem":[181],"ostensibly":[183],"focus":[184],"opportunities":[187],"that":[188],"offer,":[191],"which":[192],"are":[193],"useful":[196],"only":[200],"sporadically":[201],"concerns":[204],"technology.":[207]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}