{"id":"https://openalex.org/W3096800509","doi":"https://doi.org/10.1145/3377812.3390809","title":"Understanding and handling alert storm for online service systems","display_name":"Understanding and handling alert storm for online service systems","publication_year":2020,"publication_date":"2020-06-27","ids":{"openalex":"https://openalex.org/W3096800509","doi":"https://doi.org/10.1145/3377812.3390809","mag":"3096800509"},"language":"en","primary_location":{"id":"doi:10.1145/3377812.3390809","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3377812.3390809","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM/IEEE 42nd International Conference on Software Engineering: Companion Proceedings","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102769427","display_name":"Nengwen Zhao","orcid":"https://orcid.org/0000-0002-5729-0884"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Nengwen Zhao","raw_affiliation_strings":["Tsinghua University and BNRist"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tsinghua University and BNRist","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100365555","display_name":"Junjie Chen","orcid":"https://orcid.org/0000-0003-3056-9962"},"institutions":[{"id":"https://openalex.org/I162868743","display_name":"Tianjin University","ror":"https://ror.org/012tb2g32","country_code":"CN","type":"education","lineage":["https://openalex.org/I162868743"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Junjie Chen","raw_affiliation_strings":["Tianjin University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tianjin University","institution_ids":["https://openalex.org/I162868743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101905583","display_name":"Xiao Peng","orcid":"https://orcid.org/0000-0003-3831-6927"},"institutions":[{"id":"https://openalex.org/I4210164792","display_name":"Everbright International (China)","ror":"https://ror.org/05tedyt08","country_code":"CN","type":"company","lineage":["https://openalex.org/I4210164792"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiao Peng","raw_affiliation_strings":["China EverBright Bank"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China EverBright Bank","institution_ids":["https://openalex.org/I4210164792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100726962","display_name":"Honglin Wang","orcid":"https://orcid.org/0000-0001-6302-6927"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Honglin Wang","raw_affiliation_strings":["BizSeer"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BizSeer","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074144007","display_name":"Xinya Wu","orcid":"https://orcid.org/0009-0008-1696-9859"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Xinya Wu","raw_affiliation_strings":["BizSeer"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BizSeer","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080309794","display_name":"Yuanzong Zhang","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yuanzong Zhang","raw_affiliation_strings":["BizSeer"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BizSeer","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080176289","display_name":"Zikai Chen","orcid":"https://orcid.org/0000-0003-4113-100X"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zikai Chen","raw_affiliation_strings":["Tsinghua University and BNRist"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tsinghua University and BNRist","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019800829","display_name":"Xiangzhong Zheng","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Xiangzhong Zheng","raw_affiliation_strings":["BizSeer"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BizSeer","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101900805","display_name":"Xiaohui Nie","orcid":"https://orcid.org/0000-0002-0371-854X"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xiaohui Nie","raw_affiliation_strings":["Tsinghua University and BNRist"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tsinghua University and BNRist","institution_ids":["https://openalex.org/I99065089"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100367403","display_name":"Gang Wang","orcid":"https://orcid.org/0000-0002-7266-2412"},"institutions":[{"id":"https://openalex.org/I4210164792","display_name":"Everbright International (China)","ror":"https://ror.org/05tedyt08","country_code":"CN","type":"company","lineage":["https://openalex.org/I4210164792"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Gang Wang","raw_affiliation_strings":["China EverBright Bank"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China EverBright Bank","institution_ids":["https://openalex.org/I4210164792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101557853","display_name":"Yong Wu","orcid":"https://orcid.org/0000-0002-2244-5559"},"institutions":[{"id":"https://openalex.org/I4210164792","display_name":"Everbright International (China)","ror":"https://ror.org/05tedyt08","country_code":"CN","type":"company","lineage":["https://openalex.org/I4210164792"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yong Wu","raw_affiliation_strings":["China EverBright Bank"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China EverBright Bank","institution_ids":["https://openalex.org/I4210164792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101984155","display_name":"Fang Zhou","orcid":"https://orcid.org/0000-0001-5478-7898"},"institutions":[{"id":"https://openalex.org/I4210164792","display_name":"Everbright International (China)","ror":"https://ror.org/05tedyt08","country_code":"CN","type":"company","lineage":["https://openalex.org/I4210164792"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Fang Zhou","raw_affiliation_strings":["China EverBright Bank"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"China EverBright Bank","institution_ids":["https://openalex.org/I4210164792"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101581273","display_name":"Wenchi Zhang","orcid":"https://orcid.org/0000-0002-5599-030X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Wenchi Zhang","raw_affiliation_strings":["BizSeer"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BizSeer","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063543200","display_name":"Kaixin Sui","orcid":"https://orcid.org/0000-0003-4545-7621"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kaixin Sui","raw_affiliation_strings":["BizSeer"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BizSeer","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046419834","display_name":"Dan Pei","orcid":"https://orcid.org/0000-0002-5113-838X"},"institutions":[{"id":"https://openalex.org/I99065089","display_name":"Tsinghua University","ror":"https://ror.org/03cve4549","country_code":"CN","type":"education","lineage":["https://openalex.org/I99065089"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Dan Pei","raw_affiliation_strings":["Tsinghua University and BNRist"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tsinghua University and BNRist","institution_ids":["https://openalex.org/I99065089"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"262","last_page":"263"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11512","display_name":"Anomaly Detection Techniques and Applications","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11512","display_name":"Anomaly Detection Techniques and Applications","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12127","display_name":"Software System Performance and Reliability","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10400","display_name":"Network Security and Intrusion Detection","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/storm","display_name":"Storm","score":0.8342603445053101},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.678735077381134},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5638822317123413},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.477223664522171},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.3220571279525757},{"id":"https://openalex.org/keywords/meteorology","display_name":"Meteorology","score":0.0926676094532013}],"concepts":[{"id":"https://openalex.org/C105306849","wikidata":"https://www.wikidata.org/wiki/Q81054","display_name":"Storm","level":2,"score":0.8342603445053101},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.678735077381134},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5638822317123413},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.477223664522171},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.3220571279525757},{"id":"https://openalex.org/C153294291","wikidata":"https://www.wikidata.org/wiki/Q25261","display_name":"Meteorology","level":1,"score":0.0926676094532013},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3377812.3390809","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3377812.3390809","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the ACM/IEEE 42nd International Conference on Software Engineering: Companion Proceedings","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Climate action","id":"https://metadata.un.org/sdg/13","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W351141490","https://openalex.org/W411746464","https://openalex.org/W1532325895","https://openalex.org/W1673310716","https://openalex.org/W1972942720","https://openalex.org/W1987971958","https://openalex.org/W1999228492","https://openalex.org/W2122646361","https://openalex.org/W2127218421","https://openalex.org/W2134490011","https://openalex.org/W2296719434","https://openalex.org/W2341234495","https://openalex.org/W2401686019","https://openalex.org/W2573182830","https://openalex.org/W2743617586","https://openalex.org/W2756047915","https://openalex.org/W2883560233","https://openalex.org/W2903799441","https://openalex.org/W2919841582","https://openalex.org/W2947096836","https://openalex.org/W2966971704","https://openalex.org/W2973084513","https://openalex.org/W3098957257","https://openalex.org/W3100958114"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W2382290278","https://openalex.org/W2478288626","https://openalex.org/W4391913857","https://openalex.org/W2350741829","https://openalex.org/W2530322880"],"abstract_inverted_index":{"Alert":[0],"is":[1,16,48,64],"a":[2,34,42,110,139],"kind":[3],"of":[4,33,45,76,90,142,178],"key":[5],"data":[6,98],"source":[7],"in":[8,22],"monitoring":[9],"system":[10],"for":[11,68,147],"online":[12],"service":[13,23,35],"systems,":[14],"which":[15,47,124,135],"used":[17],"to":[18,27,38,58,70,113,126,137,145,182],"record":[19],"the":[20,31,60,86,106,176],"anomalies":[21],"components":[24],"and":[25,66,99,131,189],"report":[26],"engineers.":[28],"In":[29],"general,":[30],"occurrence":[32],"failure":[36,148],"tends":[37],"be":[39,183],"along":[40],"with":[41],"large":[43],"number":[44,75,177],"alerts,":[46],"called":[49],"alert":[50,53,82,91,97,115,121,128,132,159,171],"storm.":[51,116],"However,":[52],"storm":[54,92,122,129,133,160,172],"brings":[55],"great":[56],"challenges":[57],"diagnose":[59],"failure,":[61],"since":[62],"it":[63],"time-consuming":[65],"tedious":[67],"engineers":[69,146],"investigate":[71],"such":[72],"an":[73],"overwhelming":[74],"alerts":[77,144,179,192],"manually.":[78],"To":[79],"help":[80],"understand":[81],"storm,":[83],"we":[84,108],"conduct":[85],"first":[87],"empirical":[88],"study":[89,152],"based":[93],"on":[94,105,153],"large-scale":[95],"real-world":[96,154],"gain":[100],"some":[101],"valuable":[102],"insights.":[103],"Based":[104],"findings,":[107],"propose":[109],"novel":[111],"approach":[112,119],"handling":[114],"Specifically,":[117],"this":[118],"includes":[120],"detection":[123,161],"aims":[125,136],"identify":[127],"accurately,":[130],"summary":[134,173],"recommend":[138],"small":[140],"set":[141],"representative":[143],"diagnosis.":[149],"Our":[150],"experimental":[151],"dataset":[155],"demonstrates":[156],"that":[157,180],"our":[158,170],"can":[162,174],"achieve":[163],"high":[164],"F1-score":[165],"(larger":[166],"than":[167,187],"0.9).":[168],"Besides,":[169],"reduce":[175],"need":[181],"examined":[184],"by":[185],"more":[186],"98%":[188],"discover":[190],"useful":[191],"accurately.":[193]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":2}],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}