{"id":"https://openalex.org/W3004583469","doi":"https://doi.org/10.1145/3373148","title":"A Mixed-Methods Approach to Understanding Funder Trust and Due Diligence Processes in Online Crowdfunding Investment","display_name":"A Mixed-Methods Approach to Understanding Funder Trust and Due Diligence Processes in Online Crowdfunding Investment","publication_year":2020,"publication_date":"2020-02-08","ids":{"openalex":"https://openalex.org/W3004583469","doi":"https://doi.org/10.1145/3373148","mag":"3004583469"},"language":"en","primary_location":{"id":"doi:10.1145/3373148","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3373148","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3373148","source":{"id":"https://openalex.org/S4210183887","display_name":"ACM Transactions on Social Computing","issn_l":"2469-7818","issn":["2469-7818","2469-7826"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Social Computing","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://dl.acm.org/doi/pdf/10.1145/3373148","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028231228","display_name":"Helen S. Jones","orcid":"https://orcid.org/0000-0002-2716-051X"},"institutions":[{"id":"https://openalex.org/I185852735","display_name":"University of Central Lancashire","ror":"https://ror.org/010jbqd54","country_code":"GB","type":"education","lineage":["https://openalex.org/I185852735"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Helen S. Jones","raw_affiliation_strings":["School of Psychology, University of Central Lancashire, Preston, UK"],"affiliations":[{"raw_affiliation_string":"School of Psychology, University of Central Lancashire, Preston, UK","institution_ids":["https://openalex.org/I185852735"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079956101","display_name":"Wendy Moncur","orcid":"https://orcid.org/0000-0002-1485-4723"},"institutions":[{"id":"https://openalex.org/I177639307","display_name":"University of Dundee","ror":"https://ror.org/03h2bxq36","country_code":"GB","type":"education","lineage":["https://openalex.org/I177639307"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Wendy Moncur","raw_affiliation_strings":["School of Nursing and Health Sciences, University of Dundee; Duncan of Jordanstone College of Art 8 Design, University of Dundee, UK","School of Nursing and Health Sciences, University of Dundee"],"affiliations":[{"raw_affiliation_string":"School of Nursing and Health Sciences, University of Dundee; Duncan of Jordanstone College of Art 8 Design, University of Dundee, UK","institution_ids":["https://openalex.org/I177639307"]},{"raw_affiliation_string":"School of Nursing and Health Sciences, University of Dundee","institution_ids":["https://openalex.org/I177639307"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5028231228"],"corresponding_institution_ids":["https://openalex.org/I185852735"],"apc_list":null,"apc_paid":null,"fwci":0.7783,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.75949894,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"3","issue":"1","first_page":"1","last_page":"29"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11995","display_name":"FinTech, Crowdfunding, Digital Finance","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10987","display_name":"Microfinance and Financial Inclusion","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/due-diligence","display_name":"Due diligence","score":0.8880906701087952},{"id":"https://openalex.org/keywords/diligence","display_name":"Diligence","score":0.7010928988456726},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5851560235023499},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5800142884254456},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.5495884418487549},{"id":"https://openalex.org/keywords/reciprocity","display_name":"Reciprocity (cultural anthropology)","score":0.5381408929824829},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.481035053730011},{"id":"https://openalex.org/keywords/investment","display_name":"Investment (military)","score":0.4756027162075043},{"id":"https://openalex.org/keywords/empirical-evidence","display_name":"Empirical evidence","score":0.4424118399620056},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4338029623031616},{"id":"https://openalex.org/keywords/user-generated-content","display_name":"User-generated content","score":0.4158868193626404},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.40376245975494385},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.3423299491405487},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.26473891735076904},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.18705248832702637},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.17208364605903625},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.1685308814048767}],"concepts":[{"id":"https://openalex.org/C2781016034","wikidata":"https://www.wikidata.org/wiki/Q794134","display_name":"Due diligence","level":2,"score":0.8880906701087952},{"id":"https://openalex.org/C2779820079","wikidata":"https://www.wikidata.org/wiki/Q1427962","display_name":"Diligence","level":2,"score":0.7010928988456726},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5851560235023499},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5800142884254456},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.5495884418487549},{"id":"https://openalex.org/C169903001","wikidata":"https://www.wikidata.org/wiki/Q3264987","display_name":"Reciprocity (cultural anthropology)","level":2,"score":0.5381408929824829},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.481035053730011},{"id":"https://openalex.org/C27548731","wikidata":"https://www.wikidata.org/wiki/Q88272","display_name":"Investment (military)","level":3,"score":0.4756027162075043},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.4424118399620056},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4338029623031616},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.4158868193626404},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.40376245975494385},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.3423299491405487},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.26473891735076904},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.18705248832702637},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.17208364605903625},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1685308814048767},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1145/3373148","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3373148","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3373148","source":{"id":"https://openalex.org/S4210183887","display_name":"ACM Transactions on Social Computing","issn_l":"2469-7818","issn":["2469-7818","2469-7826"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Social Computing","raw_type":"journal-article"},{"id":"pmh:oai:clok.uclan.ac.uk:31781","is_oa":false,"landing_page_url":"http://orcid.org/0000-0002-2716-051X>","pdf_url":null,"source":{"id":"https://openalex.org/S4306402361","display_name":"CLOK (University of Central Lancashire)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I185852735","host_organization_name":"University of Lancashire","host_organization_lineage":["https://openalex.org/I185852735"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},{"id":"pmh:oai:strathprints.strath.ac.uk:73900","is_oa":false,"landing_page_url":"https://strathprints.strath.ac.uk/view/author/1292310.html>","pdf_url":null,"source":{"id":"https://openalex.org/S4306402226","display_name":"Strathprints: The University of Strathclyde institutional repository (University of Strathclyde)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I181647926","host_organization_name":"University of Strathclyde","host_organization_lineage":["https://openalex.org/I181647926"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},{"id":"pmh:oai:discovery.dundee.ac.uk:openaire/11e96663-7ae6-4754-a0c2-7de8de30e65d","is_oa":true,"landing_page_url":"https://discovery.dundee.ac.uk/en/publications/11e96663-7ae6-4754-a0c2-7de8de30e65d","pdf_url":"https://discovery.dundee.ac.uk/ws/files/39423200/2019_TAPESTRY_TSC_CrowdfundingPaper_AmendmentsV2_Clean.pdf","source":{"id":"https://openalex.org/S4306400523","display_name":"Discovery Research Portal (University of Dundee)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I177639307","host_organization_name":"University of Dundee","host_organization_lineage":["https://openalex.org/I177639307"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Jones, H S & Moncur, W 2020, 'A mixed methods approach to understanding funder trust and due diligence processes in online crowdfunding investment', ACM Transactions on Social Computing, vol. 3, no. 1, 3, pp. 1-29. https://doi.org/10.1145/3373148","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:discovery.dundee.ac.uk:publications/11e96663-7ae6-4754-a0c2-7de8de30e65d","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400523","display_name":"Discovery Research Portal (University of Dundee)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I177639307","host_organization_name":"University of Dundee","host_organization_lineage":["https://openalex.org/I177639307"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":{"id":"doi:10.1145/3373148","is_oa":true,"landing_page_url":"https://doi.org/10.1145/3373148","pdf_url":"https://dl.acm.org/doi/pdf/10.1145/3373148","source":{"id":"https://openalex.org/S4210183887","display_name":"ACM Transactions on Social Computing","issn_l":"2469-7818","issn":["2469-7818","2469-7826"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319798","host_organization_name":"Association for Computing Machinery","host_organization_lineage":["https://openalex.org/P4310319798"],"host_organization_lineage_names":["Association for Computing Machinery"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"ACM Transactions on Social Computing","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.5299999713897705}],"awards":[{"id":"https://openalex.org/G17548678","display_name":null,"funder_award_id":"EP/N02799X/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"},{"id":"https://openalex.org/G1934935867","display_name":null,"funder_award_id":"Engineering and Physical Sciences R","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"},{"id":"https://openalex.org/G25112910","display_name":"TAPESTRY: Trust, Authentication and Privacy over a DeCentralised Social Registry","funder_award_id":"EP/N02799X/1","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"},{"id":"https://openalex.org/G3171537365","display_name":null,"funder_award_id":"EP/N02799X","funder_id":"https://openalex.org/F4320334627","funder_display_name":"Engineering and Physical Sciences Research Council"}],"funders":[{"id":"https://openalex.org/F4320334627","display_name":"Engineering and Physical Sciences Research Council","ror":"https://ror.org/0439y7842"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3004583469.pdf","grobid_xml":"https://content.openalex.org/works/W3004583469.grobid-xml"},"referenced_works_count":32,"referenced_works":["https://openalex.org/W242082684","https://openalex.org/W616522479","https://openalex.org/W1512366833","https://openalex.org/W1539896512","https://openalex.org/W1812288645","https://openalex.org/W1899819976","https://openalex.org/W1979290264","https://openalex.org/W2050362133","https://openalex.org/W2054515032","https://openalex.org/W2059971798","https://openalex.org/W2060164253","https://openalex.org/W2088486093","https://openalex.org/W2093548531","https://openalex.org/W2101743006","https://openalex.org/W2130140239","https://openalex.org/W2135476713","https://openalex.org/W2142175015","https://openalex.org/W2163991599","https://openalex.org/W2325161579","https://openalex.org/W2416868893","https://openalex.org/W2439007307","https://openalex.org/W2464110944","https://openalex.org/W2483325108","https://openalex.org/W2524295894","https://openalex.org/W2542632482","https://openalex.org/W2583534479","https://openalex.org/W2601088847","https://openalex.org/W2804841627","https://openalex.org/W2913841425","https://openalex.org/W2914976286","https://openalex.org/W2990634740","https://openalex.org/W3003966666"],"related_works":["https://openalex.org/W2721902206","https://openalex.org/W2921033060","https://openalex.org/W2776375120","https://openalex.org/W54817952","https://openalex.org/W2347643448","https://openalex.org/W4315563372","https://openalex.org/W3123916961","https://openalex.org/W169814346","https://openalex.org/W4210618074","https://openalex.org/W2348557727"],"abstract_inverted_index":{"We":[0],"report":[1],"on":[2,57,70,110,129,170,202],"two":[3],"studies":[4],"undertaken":[5],"to":[6,16,72,193,212,230],"establish":[7],"the":[8,44,50,61,64,79,82,98,111,114,126,136],"factors":[9,91],"that":[10,92,154,161,188,217],"affect":[11],"funders\u2019":[12,226],"trust":[13,195],"and":[14,31,121,165,184,222],"likelihood":[15],"invest":[17,73],"in":[18,34],"crowdfunding":[19,83,236],"campaigns":[20],"online.":[21],"Findings":[22],"from":[23,124,196],"an":[24,209],"initial":[25],"small-scale":[26],"qualitative":[27],"study":[28],"are":[29,93,200],"reported":[30],"subsequently":[32],"triangulated":[33],"a":[35,54,168,178],"larger":[36],"quantitative":[37],"survey.":[38],"Across":[39],"these":[40],"studies,":[41],"we":[42],"demonstrate":[43],"importance":[45,137],"of":[46,63,81,97,113,138,144,156,181,228],"social":[47,89,130,139,204],"information":[48,158],"within":[49],"peer":[51],"economy,":[52],"with":[53,234],"strong":[55],"reliance":[56,169],"other":[58,148],"users":[59],"across":[60],"course":[62],"investment":[65],"decision-making":[66],"process.":[67],"Decision":[68],"making":[69],"whether":[71],"is":[74,102,119,153,159],"informed":[75],"not":[76],"only":[77],"by":[78,88,105,122],"content":[80,160],"campaign":[84,127],"page":[85],"but":[86],"also":[87],"influence":[90],"present":[94,208],"(e.g.,":[95],"liking":[96],"campaigner,":[99],"reciprocity).":[100],"It":[101],"further":[103],"shaped":[104],"due":[106],"diligence":[107],"checks":[108],"focused":[109],"progression":[112],"prototype":[115],"for":[116],"which":[117],"funding":[118],"sought,":[120],"assurances":[123,133],"outside":[125],"page\u2014namely":[128],"media.":[131],"Such":[132],"center":[134],"around":[135],"proof,":[140],"garnered":[141],"through":[142],"opinions":[143],"previous":[145],"customers":[146],"or":[147],"funders.":[149],"The":[150],"risk":[151],"here":[152],"much":[155],"this":[157,171],"can":[162],"be":[163],"faked,":[164],"as":[166],"such":[167,203],"may":[172],"leave":[173],"potential":[174,197,225],"funders":[175,221],"vulnerable.":[176],"Meanwhile,":[177],"genuine":[179],"lack":[180],"prior":[182],"experience":[183],"customer":[185],"base":[186],"means":[187],"some":[189],"legitimate":[190,235],"campaigners":[191],"struggle":[192],"gain":[194],"investors":[198],"who":[199],"reliant":[201],"information.":[205],"Our":[206],"findings":[207],"empirical":[210],"grounding":[211],"develop":[213],"future":[214],"security":[215],"solutions":[216],"(1)":[218],"protect":[219],"existing":[220],"(2)":[223],"increase":[224],"level":[227],"trust,":[229],"encourage":[231],"their":[232],"engagement":[233],"campaigns.":[237]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2026-04-10T15:06:20.359241","created_date":"2025-10-10T00:00:00"}