{"id":"https://openalex.org/W3000957543","doi":"https://doi.org/10.1145/3372454.3372475","title":"Guidelines for Key Organizational Factors for SaaS Organizations","display_name":"Guidelines for Key Organizational Factors for SaaS Organizations","publication_year":2019,"publication_date":"2019-11-20","ids":{"openalex":"https://openalex.org/W3000957543","doi":"https://doi.org/10.1145/3372454.3372475","mag":"3000957543"},"language":"en","primary_location":{"id":"doi:10.1145/3372454.3372475","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3372454.3372475","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2019 3rd International Conference on Big Data Research","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046143463","display_name":"Saiqa Aleem","orcid":"https://orcid.org/0000-0002-3385-0613"},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":true,"raw_author_name":"Saiqa Aleem","raw_affiliation_strings":["College of Technological Innovation, Zayed University, Abu Dhabi, United Arab Emirates"],"affiliations":[{"raw_affiliation_string":"College of Technological Innovation, Zayed University, Abu Dhabi, United Arab Emirates","institution_ids":["https://openalex.org/I91044093"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112339128","display_name":"Rabia Batool","orcid":null},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Rabia Batool","raw_affiliation_strings":["College Technological Innovation, Zayed University, Abu Dhabi, United Arab Emirates"],"affiliations":[{"raw_affiliation_string":"College Technological Innovation, Zayed University, Abu Dhabi, United Arab Emirates","institution_ids":["https://openalex.org/I91044093"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081657403","display_name":"Faheem Ahmed","orcid":"https://orcid.org/0000-0001-6975-1425"},"institutions":[{"id":"https://openalex.org/I160262251","display_name":"Thompson Rivers University","ror":"https://ror.org/01v9wj339","country_code":"CA","type":"education","lineage":["https://openalex.org/I160262251"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Faheem Ahmed","raw_affiliation_strings":["Thompson River University, Kamloops, BC, Canada"],"affiliations":[{"raw_affiliation_string":"Thompson River University, Kamloops, BC, Canada","institution_ids":["https://openalex.org/I160262251"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063432011","display_name":"Asad Masood Khattak","orcid":"https://orcid.org/0000-0002-0630-1264"},"institutions":[{"id":"https://openalex.org/I91044093","display_name":"Zayed University","ror":"https://ror.org/03snqfa66","country_code":"AE","type":"education","lineage":["https://openalex.org/I91044093"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Asad Khattak","raw_affiliation_strings":["College of Technological Innovation, Zayed University, Abu Dhabi, United Arab Emirates"],"affiliations":[{"raw_affiliation_string":"College of Technological Innovation, Zayed University, Abu Dhabi, United Arab Emirates","institution_ids":["https://openalex.org/I91044093"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5046143463"],"corresponding_institution_ids":["https://openalex.org/I91044093"],"apc_list":null,"apc_paid":null,"fwci":0.2969,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.68360785,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"83","last_page":"87"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.967199981212616,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.967199981212616,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9668999910354614,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9498999714851379,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-as-a-service","display_name":"Software as a service","score":0.9740689396858215},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.7317412495613098},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.6395144462585449},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5457124710083008},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4948548674583435},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4809221923351288},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.47760316729545593},{"id":"https://openalex.org/keywords/service-delivery-framework","display_name":"Service delivery framework","score":0.47380250692367554},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.46563804149627686},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.33633148670196533},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.17444324493408203},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.17088881134986877},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.16354402899742126},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.14419910311698914}],"concepts":[{"id":"https://openalex.org/C175133352","wikidata":"https://www.wikidata.org/wiki/Q1254596","display_name":"Software as a service","level":4,"score":0.9740689396858215},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.7317412495613098},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.6395144462585449},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5457124710083008},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4948548674583435},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4809221923351288},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.47760316729545593},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.47380250692367554},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46563804149627686},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.33633148670196533},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.17444324493408203},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.17088881134986877},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16354402899742126},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.14419910311698914},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3372454.3372475","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3372454.3372475","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2019 3rd International Conference on Big Data Research","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W1495419098","https://openalex.org/W1963787918","https://openalex.org/W2007930383","https://openalex.org/W2020328880","https://openalex.org/W2030198372","https://openalex.org/W2042463003","https://openalex.org/W2069164133","https://openalex.org/W2079168998","https://openalex.org/W2086336772","https://openalex.org/W2096255578","https://openalex.org/W2104285835","https://openalex.org/W2106864459","https://openalex.org/W2146363542","https://openalex.org/W2188969988","https://openalex.org/W2511792532","https://openalex.org/W2593755400","https://openalex.org/W2757490962","https://openalex.org/W4388147587"],"related_works":["https://openalex.org/W1864280877","https://openalex.org/W3173750053","https://openalex.org/W4206347313","https://openalex.org/W2051861582","https://openalex.org/W2186039352","https://openalex.org/W2170955077","https://openalex.org/W2098734934","https://openalex.org/W2794238232","https://openalex.org/W4386159400","https://openalex.org/W2371222978"],"abstract_inverted_index":{"Software":[0],"as":[1,21],"a":[2,5,12,22,55,61],"Service":[3],"is":[4],"new":[6],"model":[7],"of":[8,64],"software":[9],"deployment":[10],"where":[11],"provider":[13],"licenses":[14],"an":[15],"application":[16,92],"to":[17,27,42,51,89],"customers":[18],"for":[19,67,73,77,86],"use":[20],"service":[23],"on":[24],"demand.":[25],"Due":[26],"benefits":[28],"offered":[29],"by":[30],"it,":[31],"organizations":[32,46],"are":[33],"transferring":[34],"towards":[35],"the":[36],"SaaS":[37,45,68,78,87,91],"delivery":[38],"model.":[39],"As":[40],"compared":[41],"traditional":[43],"organizations,":[44],"must":[47],"consider":[48],"key":[49,65,75],"factors":[50,66,76],"stand":[52],"out":[53],"in":[54],"competitive":[56],"market.":[57],"This":[58],"paper":[59],"provides":[60,71],"better":[62],"understanding":[63],"organization":[69],"and":[70],"guidelines":[72,82],"these":[74,81],"organization.":[79],"Ultimately,":[80],"will":[83],"be":[84],"valuable":[85],"vendors":[88],"improve":[90],"performance.":[93]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}