{"id":"https://openalex.org/W3014802244","doi":"https://doi.org/10.1145/3371382.3378343","title":"What Would You Like to Drink?","display_name":"What Would You Like to Drink?","publication_year":2020,"publication_date":"2020-03-23","ids":{"openalex":"https://openalex.org/W3014802244","doi":"https://doi.org/10.1145/3371382.3378343","mag":"3014802244"},"language":"en","primary_location":{"id":"doi:10.1145/3371382.3378343","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3371382.3378343","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046630253","display_name":"Silvia Rossi","orcid":"https://orcid.org/0000-0002-3379-1756"},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Silvia Rossi","raw_affiliation_strings":["University of Naples Federico II, Napoli, Italy"],"affiliations":[{"raw_affiliation_string":"University of Naples Federico II, Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5082474473","display_name":"Elena Dell\u2019Aquila","orcid":"https://orcid.org/0000-0002-5233-5107"},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Elena Dell'Aquila","raw_affiliation_strings":["University of Naples Federico II, Napoli, Italy"],"affiliations":[{"raw_affiliation_string":"University of Naples Federico II, Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057029961","display_name":"Gianpaolo Maggi","orcid":"https://orcid.org/0000-0003-3155-739X"},"institutions":[{"id":"https://openalex.org/I197809005","display_name":"University of Campania \"Luigi Vanvitelli\"","ror":"https://ror.org/02kqnpp86","country_code":"IT","type":"education","lineage":["https://openalex.org/I197809005"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Gianpaolo Maggi","raw_affiliation_strings":["Universit\u00e0 degli Studi della Campania Luigi Vanvitelli, Caserta, Italy"],"affiliations":[{"raw_affiliation_string":"Universit\u00e0 degli Studi della Campania Luigi Vanvitelli, Caserta, Italy","institution_ids":["https://openalex.org/I197809005"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110987914","display_name":"Davide Russo","orcid":null},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Davide Russo","raw_affiliation_strings":["University of Naples Federico II, Napoli, Italy"],"affiliations":[{"raw_affiliation_string":"University of Naples Federico II, Napoli, Italy","institution_ids":["https://openalex.org/I71267560"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5046630253"],"corresponding_institution_ids":["https://openalex.org/I71267560"],"apc_list":null,"apc_paid":null,"fwci":1.9395,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.86269861,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"415","last_page":"417"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13382","display_name":"Robotics and Automated Systems","score":0.9702000021934509,"subfield":{"id":"https://openalex.org/subfields/2207","display_name":"Control and Systems Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7696212530136108},{"id":"https://openalex.org/keywords/style","display_name":"Style (visual arts)","score":0.7438846826553345},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.6664685606956482},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5590408444404602},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5435012578964233},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.470437228679657},{"id":"https://openalex.org/keywords/behavior-based-robotics","display_name":"Behavior-based robotics","score":0.44921424984931946},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.44550174474716187},{"id":"https://openalex.org/keywords/service-robot","display_name":"Service robot","score":0.4198247194290161},{"id":"https://openalex.org/keywords/human\u2013robot-interaction","display_name":"Human\u2013robot interaction","score":0.4181842803955078},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3865329921245575},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3265947699546814},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.3223159909248352},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3208529055118561},{"id":"https://openalex.org/keywords/mobile-robot","display_name":"Mobile robot","score":0.24761554598808289},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.1478455662727356},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13774174451828003},{"id":"https://openalex.org/keywords/art","display_name":"Art","score":0.11043405532836914},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10933688282966614},{"id":"https://openalex.org/keywords/visual-arts","display_name":"Visual arts","score":0.09253764152526855}],"concepts":[{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7696212530136108},{"id":"https://openalex.org/C2776445246","wikidata":"https://www.wikidata.org/wiki/Q1792644","display_name":"Style (visual arts)","level":2,"score":0.7438846826553345},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.6664685606956482},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5590408444404602},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5435012578964233},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.470437228679657},{"id":"https://openalex.org/C19766214","wikidata":"https://www.wikidata.org/wiki/Q4880688","display_name":"Behavior-based robotics","level":4,"score":0.44921424984931946},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.44550174474716187},{"id":"https://openalex.org/C2776228582","wikidata":"https://www.wikidata.org/wiki/Q7455797","display_name":"Service robot","level":3,"score":0.4198247194290161},{"id":"https://openalex.org/C145460709","wikidata":"https://www.wikidata.org/wiki/Q859951","display_name":"Human\u2013robot interaction","level":3,"score":0.4181842803955078},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3865329921245575},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3265947699546814},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.3223159909248352},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3208529055118561},{"id":"https://openalex.org/C19966478","wikidata":"https://www.wikidata.org/wiki/Q4810574","display_name":"Mobile robot","level":3,"score":0.24761554598808289},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.1478455662727356},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13774174451828003},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.11043405532836914},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10933688282966614},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.09253764152526855}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3371382.3378343","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3371382.3378343","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":9,"referenced_works":["https://openalex.org/W2032568497","https://openalex.org/W2074417782","https://openalex.org/W2155572870","https://openalex.org/W2345729520","https://openalex.org/W2785802062","https://openalex.org/W2806926741","https://openalex.org/W2998711150","https://openalex.org/W4300096807","https://openalex.org/W4312828991"],"related_works":["https://openalex.org/W2022202904","https://openalex.org/W2121301744","https://openalex.org/W2935080094","https://openalex.org/W2997000442","https://openalex.org/W2586715940","https://openalex.org/W4382563751","https://openalex.org/W4388430323","https://openalex.org/W4377866454","https://openalex.org/W2899634227","https://openalex.org/W2027992980"],"abstract_inverted_index":{"In":[0],"this":[1,18],"paper,":[2],"we":[3,20],"address":[4],"the":[5,65],"question":[6],"of":[7,51],"how":[8],"specific":[9],"barman/robot":[10],"interaction":[11,45],"styles":[12],"can":[13],"affect":[14],"users'":[15,49],"engagement.":[16,52],"To":[17],"extent,":[19],"implemented":[21],"a":[22,43,72,101],"barman-robot":[23],"called":[24],"\"BRILLO\"":[25],"with":[26,55],"neutral,":[27],"entertaining,":[28],"and":[29,35,78,96],"emphatic":[30,57],"behavioral":[31],"style":[32,46],"suggesting":[33],"drinks":[34],"taking":[36],"orders":[37],"from":[38],"customers.":[39],"Results":[40],"show":[41],"that":[42,59],"robot's":[44],"may":[47],"determine":[48],"level":[50],"Indeed,":[53],"interacting":[54],"an":[56],"robot":[58,74],"modulates":[60],"its":[61],"behavior":[62],"according":[63],"to":[64,100],"user's":[66],"one":[67],"is":[68],"more":[69,87,98],"effective":[70],"than":[71],"neutral":[73],"in":[75,81],"improving":[76],"engagement":[77],"positive":[79,88],"emotions":[80,89],"public-service":[82],"contexts.":[83],"Moreover,":[84],"users":[85],"experienced":[86],"when":[90],"they":[91],"perceived":[92],"BRILLO":[93],"as":[94,97],"safe":[95],"similar":[99],"human.":[102]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
