{"id":"https://openalex.org/W2977953633","doi":"https://doi.org/10.1145/3349537.3352804","title":"Sales Talk of a Robot at a Flanking Position Gives Positive Impressions to a Human Customer","display_name":"Sales Talk of a Robot at a Flanking Position Gives Positive Impressions to a Human Customer","publication_year":2019,"publication_date":"2019-09-25","ids":{"openalex":"https://openalex.org/W2977953633","doi":"https://doi.org/10.1145/3349537.3352804","mag":"2977953633"},"language":"en","primary_location":{"id":"doi:10.1145/3349537.3352804","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3349537.3352804","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021751174","display_name":"Shoto Fukui","orcid":null},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Shoto Fukui","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090924901","display_name":"Mia Hamada","orcid":null},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Mia Hamada","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063649898","display_name":"Taiki Kusano","orcid":"https://orcid.org/0000-0001-5021-0629"},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Taiki Kusano","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5113882116","display_name":"Shohei Kodera","orcid":null},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Shohei Kodera","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5052700723","display_name":"Rikimaru Tanigo","orcid":null},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Rikimaru Tanigo","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049087736","display_name":"Kazuaki Tanaka","orcid":"https://orcid.org/0000-0002-6508-1695"},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Kazuaki Tanaka","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101441136","display_name":"Natsuki Oka","orcid":"https://orcid.org/0000-0003-3396-671X"},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Natsuki Oka","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5042905871","display_name":"Yukiko Nishizaki","orcid":null},"institutions":[{"id":"https://openalex.org/I27429435","display_name":"Kyoto Institute of Technology","ror":"https://ror.org/00965ax52","country_code":"JP","type":"education","lineage":["https://openalex.org/I27429435"]}],"countries":["JP"],"is_corresponding":false,"raw_author_name":"Yukiko Nishizaki","raw_affiliation_strings":["Kyoto Institute of Technology, Kyoto, Japan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kyoto Institute of Technology, Kyoto, Japan","institution_ids":["https://openalex.org/I27429435"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I27429435"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.18205805,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"313","last_page":"315"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9718000292778015,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11094","display_name":"Face Recognition and Perception","score":0.9610000252723694,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/impression","display_name":"Impression","score":0.8897057175636292},{"id":"https://openalex.org/keywords/robot","display_name":"Robot","score":0.7908207178115845},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.571903645992279},{"id":"https://openalex.org/keywords/face","display_name":"Face (sociological concept)","score":0.5494491457939148},{"id":"https://openalex.org/keywords/position","display_name":"Position (finance)","score":0.544281005859375},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5323417782783508},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.50947505235672},{"id":"https://openalex.org/keywords/affect","display_name":"Affect (linguistics)","score":0.5044752359390259},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.4841912090778351},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.4473499655723572},{"id":"https://openalex.org/keywords/computer-vision","display_name":"Computer vision","score":0.392428457736969},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3870638608932495},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.2365625500679016},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1377166211605072},{"id":"https://openalex.org/keywords/communication","display_name":"Communication","score":0.129266619682312},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.0840798020362854},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.06023547053337097}],"concepts":[{"id":"https://openalex.org/C2776684213","wikidata":"https://www.wikidata.org/wiki/Q6007582","display_name":"Impression","level":2,"score":0.8897057175636292},{"id":"https://openalex.org/C90509273","wikidata":"https://www.wikidata.org/wiki/Q11012","display_name":"Robot","level":2,"score":0.7908207178115845},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.571903645992279},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.5494491457939148},{"id":"https://openalex.org/C198082294","wikidata":"https://www.wikidata.org/wiki/Q3399648","display_name":"Position (finance)","level":2,"score":0.544281005859375},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5323417782783508},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.50947505235672},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.5044752359390259},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4841912090778351},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.4473499655723572},{"id":"https://openalex.org/C31972630","wikidata":"https://www.wikidata.org/wiki/Q844240","display_name":"Computer vision","level":1,"score":0.392428457736969},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3870638608932495},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.2365625500679016},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1377166211605072},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.129266619682312},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0840798020362854},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.06023547053337097},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1145/3349537.3352804","is_oa":false,"landing_page_url":"https://doi.org/10.1145/3349537.3352804","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 7th International Conference on Human-Agent Interaction","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":1,"referenced_works":["https://openalex.org/W2597637162"],"related_works":["https://openalex.org/W2327021330","https://openalex.org/W2316594088","https://openalex.org/W2397440126","https://openalex.org/W2409084359","https://openalex.org/W68571419","https://openalex.org/W4392328073","https://openalex.org/W2317327847","https://openalex.org/W2989908193","https://openalex.org/W2052573402","https://openalex.org/W2083361043"],"abstract_inverted_index":{"There":[0],"are":[1,15,39],"many":[2,17],"researches":[3,18],"that":[4,10,19,105,124],"devise":[5],"the":[6,22,42,45,48,51,56,59,63,67,70,81,86,89,94,97,100,106,126,134,137,144,149,153],"appearance":[7],"of":[8,53,83,96,146],"agents":[9],"recommend":[11],"products,":[12],"but":[13,92],"there":[14,38,75],"not":[16,142],"focus":[20],"on":[21,44,99,133],"environment":[23],"in":[24,41,50,55,80,85,93,148],"which":[25],"a":[26,29,73,130],"robot":[27,46,68,135],"and":[28,47,62,117],"person":[30],"interact.":[31],"In":[32],"this":[33],"research,":[34],"we":[35],"examined":[36],"whether":[37],"differences":[40],"impression":[43,98,132],"change":[49],"degree":[52,82,145],"interest":[54,84,147],"product":[57,150],"under":[58],"face-to-face":[60,138],"condition":[61,65,108,128],"90\u00b0":[64,107,127],"when":[66],"explains":[69],"product.":[71],"As":[72],"result,":[74],"was":[76,103,109,122],"no":[77],"significant":[78],"difference":[79],"products":[87],"between":[88],"two":[90],"conditions,":[91],"evaluation":[95],"robot,":[101],"it":[102,121,140],"found":[104,123],"more":[110],"likely":[111],"to":[112],"be":[113],"felt":[114],"as":[115],"'obedient\"":[116],"\"humorous\"":[118],"significantly.":[119],"Therefore,":[120],"although":[125],"gives":[129],"better":[131],"than":[136],"condition,":[139],"does":[141],"affect":[143],"explained":[151],"by":[152],"robot.":[154]},"counts_by_year":[],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2025-10-10T00:00:00"}
